9468 Customer Experience Jobs - Page 43

The Senior Workforce Manager will be responsible for overseeing workforce planning, forecasting, scheduling, and real-time management to ensure optimal staffing levels that meet business requirements. The role involves collaborating with operations, client services, and leadership teams to deliver accurate workforce strategies, drive efficiency, and support business growth. Key Responsibilities Lead the workforce management function, including capacity planning, forecasting, scheduling, and intraday management. Develop and implement workforce strategies aligned with business objectives and client requirements. Partner with Operations and Client Services to provide insights and recommendation...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does an Operations Manager really do? Think of yourself as a leader and the master of your departm...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experien...

Job Responsibility * Handles customer requests/issues/questions in a professional manner and strives to deliver a first time resolution service; troubleshooting for Network, Internet etc. * Meets defined KPIs including NPS and sales; * Processes transactional activities in line with Vodafone standards, policies and processes; * Provides accurate and timely information by fully investigating all customer enquiries, using all available equipment and applications to ensure that incidents and problems are resolved efficiently and within SLAs; * Exchanges information effectively, to direct customer requests/issues/questions/complaints to the relevant teams for action (e.g. to activate services, s...

Executive, Finance Systems (Based in Bengaluru, India) Job Details | Mapletree We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser s local storage. This includes cookies necessary for the websites operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve the websites performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Accept All Cookies Search by Keyword Search by Location Se...

Manager, Customer Experience (APAC) at Skuad Remote Job | AllRemote Manager, Customer Experience (APAC) Role Customer Success 1 Click Apply Why you should join Skuad NASDAQ Listed-backed hyper-growth company Rapid career advancement with opportunities to learn Competitive salary and Performance bonus Paid time off, Flexi-hour policy & Wellness benefits Truly Global & Diverse Team About the role Customer Success Leadership: Own and drive customer success strategies, ensuring long-term retention and growth. Lead high-value client relationships, delivering an exceptional B2B experience. Oversee seamless onboarding processes to ensure clients realize value from day one. Customer Advocacy & Relat...

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Admi...

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Admi...

JOB SUMMARY The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration,...

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Admi...

JOB SUMMARY The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration,...

Ways of Working: Hybrid : Working from the office 3 days a week and working remotely for rest of the week Brief about NAT Team: The National Accounts team leads partnerships with the largest restaurant chains in the country. Building a mutually beneficial and sustainable partnership with restaurants is the key objective that team drives. Roles & Responsibilities : Complete ownership of National restaurant Chains (accounts) maintaining sustainable and mutually profitable growth on business. Build a long-term strategic partnership with national restaurant chains leveraging JBPs. Use data resources available across business metrics to build deeper insights for partners regularly. Manage and own...

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, w...

We re seeking a Customer Success Manager to support our distributor network and drive business growth by enhancing customer value and experience. The role involves analyzing customer data, conducting product demos, and ensuring smooth transitions from sales to service. You ll build long-term relationships, implement revenue-boosting programs, and reduce churn. Collaboration across teams and timely resolution of customer concerns are key. Ideal candidates bring 15+ years of marketing experience, strong interpersonal skills, and a passion for customer success. HOW YOU WOULD CONTRIBUTE: Establish clear customer retention goals Process landmarks for the customers and distributors to work toward ...

Hiring Customer Care Executive - Referral Follow-ups Mumbai Customer Care Executive Referral Follow-ups Mumbai Are you a fresher or a customer care executive with a year of experience looking for customer service or healthcare jobs in MumbaiFusion CX is expanding its team in Mumbai and seeking multiple dynamic and patient customer care executives specializing in Referral Follow-ups for a renowned client. In this role, you will be the primary point of contact, ensuring patients complete their specialist visits, delivering seamless coordination, and contributing to patient well-being. At Fusion CX, we thrive on creating outstanding customer experiences, and we know that exceptional care starts...

Hiring Customer Care Executive (Appointment Coordinator) - Mumbai Customer Care Executive Appointment Coordination and Follow-ups Mumbai Are you looking for customer service jobs or want to begin or kickstart your career in healthcare experience or supportHere is your opportunity to join a global CX transformation company as a Customer Care Executive for appointment coordination and follow-up with patients at Fusion CX in Mumbai. At Fusion CX, we believe that exceptional customer experiences start with exceptional people. As an Appointment Coordinator, you ll be the key to ensuring patients receive timely and seamless healthcare support. If you are eager to build a rewarding career in health...

About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience. About the Role: The Video KYC Officer is part of the liability team under AVC, Axis Bank, which handles the NTB acquisitions and liability products. They need to be proficient in the comp...

The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams. Responsibilities : Single point of contact for the customer during the execution phase of their home interiors. Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer. Receive materials from Warehouse and to validate the same as per Order / BOQ. Day today coordination and foster teamwork between all the project stakeholders. Share the daily progress report for the installation works with the customer. Engage, interact and build professional relationships with the Desi...

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What will you do Drive new business acquisition by identifying, qualifying, and converting prospects within your designated territory. Build and nurture relationships with key decision-makers in real estate companies and agencies. Understand client pain points and deliver customized CRM solutions through product demos and consultative discussions. Collaborate with the Pre-Sales, Marketing, and Customer Success teams to ensure seamless customer experience. Track pipeline health, maintain accurate sales forecasts, and meet monthly and quarterly sales targets. Represent Sell.do at industry events, exhibitions, and client meetings to enhance brand visibility and lead generation. Stay updated wit...

About Retail Lending Department The Retail Lending Department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank About the Role The CPC Customer Service role is responsible for servicing customer queries and requests post disbursal of loans via addressing queries, assisting in resolution of complaints and managing the service requests raised They are also responsible for handling of escalations They are responsible for addressing all customer service requests and ...

About Bharat Banking Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements The center of all client engagements will be to ensure superior customer experienc...

About Axis Virtual Centre Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role Virtual Relationship Managers act as the single point of contact for customer s banking requirements are responsible for the cross selling (assets) business of the bank by exp...

About Bharat Banking Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements The center of all client engagements will be to ensure superior customer experienc...

About Retail Lending Department The Retail Lending Department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank About the Role The CPC Customer Service role is responsible for servicing customer queries and requests post disbursal of loans via addressing queries, assisting in resolution of complaints and managing the service requests raised They are also responsible for handling of escalations They are responsible for addressing all customer service requests and ...