13571 Customer Experience Jobs - Page 39

About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer exp...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...

Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements The center of all client engagements will be to ensure superior customer experience Develop and maintain business rela...

Manager Mobile Solutions As a Manager Mobile Solutions (iOS), you will lead the development and delivery of cutting-edge iOS applications, ensuring high-quality, scalable, and user-centric mobile experiences. You will work closely with cross-functional teams to drive innovation, optimize performance, and enhance the overall mobile strategy. Your Impact Lead the end-to-end development and delivery of iOS applications, ensuring best practices in design, architecture, and performance. Collaborate with product managers, designers, and engineers to define and implement mobile solutions that align with business objectives. Drive the adoption of iOS best practices, ensuring high-quality code, secur...

Customer Service specialist - Voice INTERNAL USAGE No of Vacancies Reports to Is a Team leader No Team Size Grade Business Retail Operations Department Axis Phone Sub - Department Axis Phone Location Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide ficial solutions via cross-sell and upsell Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities Keeps a check on any malpractices and define...

Work Location-Prahladnagar,Ahmedabad Assist consumers with service inquiries, troubleshooting, and issue resolution. Maintain a positive, empathetic, and professional attitude toward consumers. 26k -36k Salary + Incentives

As a Senior Interior Designer-Sales, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. Graduation / relevant Diploma. 1- 2 years of experience as an Interior Designer. Holds knowledge of design tools, PPT presentation, AutoCAD. Holds design expertise in Conceptual design (Layout, Style) Technical design (Material knowledge, Execution and Drawi...

You will be mainly accountable for: Contributing to customer satisfaction by planning and executing service work as per customer order and expectations. Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations. Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams. Coaching technicians and engineers and supervising complex site activities. Qualifications for the role You are immersed in Service function in Switchgear business You have 5 to 8 years of experience in Installation of ABB MV Switchgear (AIS, GIS, RMU, CSS and Retrofit Solutions...

JOB DESCRIPTION As an Interior Designer, you should have excellent creative thinking skills and be able to create designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle. EXPERTISE AND QUALIFICATIONS Graduation / relevant Diploma | 15 years' ...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goalsCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization. ™s policiesAct with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain and maintain strong relationships with Clients/Channel partners to generate business. Effectively engage with credit, operati...

Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goalsCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization. ™s policiesAct with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain and maintain strong relationships with Clients/Channel partners to generate business. Effectively engage with credit, operati...

Senior Vice President Business Development Location: Gurugram, Haryana, India or Noida About the Opportunity We are partnering with a cutting-edge organization thats reimagining how businesses deliver customer experience. This company blends advanced AI technology with human intelligence to create a new generation of customer engagement solutions that are faster, more adaptive, and focused on outcomes. They’re not just evolving an existing model — they’re building a new industry standard . To lead this charge, we’re looking for a strategic business builder who can open new markets, forge enterprise partnerships, and drive large-scale growth. Key Responsibilities Spearhead enterprise sales an...

About Lowe s: Lowe s is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com Lowe s India, the Global Capability Center of Lowe s Companies Inc., is a hub f...

Lowe s is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe s India, the Global Capability Center of Lowe s Companies Inc., is a hub for driving ou...

As a Sales Advisor at HM, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively d...

The Technical Support Engineer you are responsible for providing timely and accurate technical assistance to Oracle Cloud customers through live chat. This role involves troubleshooting and resolving technical issues related to Oracle Cloud Infrastructure (OCI) services, ensuring seamless customer experience, and maintaining high satisfaction levels. The engineer will work closely with internal teams to resolve escalations and contribute to knowledge sharing within the support organization. Career Level - IC2 Technical Cloud Support Troubleshooting: Provide timely and accurate technical assistance to customers using our cloud services. Investigate and diagnose technical issues, collaborating...

Oracle Customer Success Services As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust t...

Oracle Customer Success Services As a key member of Oracle Customer Success Services, we will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures we will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust t...

We re looking for Investigators to evaluate transactions and safeguard Amazons global customer base, profitability, and brand while maintaining a high bar of customer experience. Investigators are responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk. The teams schedule is organized in shifts and weekends to accommodate Amazon s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not determined until after the training period, therefore flexibility is required. As part of your role, you will have the opportunity to: Investigate suspicious buyer activity and behavior that could pos...

Plan and execute the marketing strategy and annual plans for the assigned product, incorporating brands and customer segments as relevant and in alignment with broader business objectives. Partner with commercial teams to execute comprehensive product promotional programs, campaigns and other marketing activities in alignment with budgets and relevant competitive, customer and market dynamics. Collaborate with cross functional teams to support the health and the growth of product portfolio by contributing to innovation, new product development, co-creation of customer solutions and product commercialization initiatives. Execute new products, services or solutions launches as measured by key ...

Plan and execute the marketing strategy and annual plans for the assigned product, incorporating brands and customer segments as relevant and in alignment with broader business objectives. Partner with commercial teams to execute comprehensive product promotional programs, campaigns and other marketing activities in alignment with budgets and relevant competitive, customer and market dynamics. Collaborate with cross functional teams to support the health and the growth of product portfolio by contributing to innovation, new product development, co-creation of customer solutions and product commercialization initiatives. Execute new products, services or solutions launches as measured by key ...

Refine products crafted by women to meet market standards Create catalogu es showcasing products and designs Ensure best customer experience at stalls and events Meet industry experts and establish retail partnerships Guide women in creating products aligned with festivals, trends, and demand

Technical Support: Provide prompt and effective technical support to EasyWebinar users via various channels, including email, chat, and phone. Troubleshoot and resolve customer issues, ensuring a positive customer experience. Customer Relationship Management: Build and maintain strong relationships with EasyWebinar users. Gather customer feedback and communicate insights to the product development team. Ensure customer satisfaction and retention through proactive engagement. Upselling and Cross-selling: Identify opportunities to upsell and cross-sell EasyWebinar products and services. Collaborate with the sales team to maximize revenue from existing customer accounts. New User Acquisition: A...

Relationship ManagementBuildand manage relationships with partners to maximize business opportunity Drivebusiness by liaising with partner staff and ensure target achievement Assistand train partner staff on products and process through periodical traininginterventions and/or joint field calls Timelytrack sales performance through various organizational metrics / MIS to ensurebusiness efficiency and adherence to quality and compliance Handleescalations by resolving queries raised by partners and customers by ensuring aprompt response Engageand coordinate with various cross functional teams for seamless servicedelivery and provide a superior customer experience