9432 Customer Experience Jobs - Page 39

Responsibilities Actively seek and develop new client relationships through prospecting, networking,and cold calling. Understand client needs and provide tailored solutions to enhance customer satisfaction. Develop a deep understanding of the products or services offered. Effectively communicate product features and benefits to clients. Set and achieve sales targets and objectives in alignment with the companys goals. Develop and implement strategies to meet and exceed sales quotas. Work closely with marketing, product development, and customer support teams to ensure a cohesive and positive customer experience. Negotiate terms and conditions with clients to secure mutually beneficial agreem...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Key Deliverables : Design and optimize end-to-end customer journeys from onboarding to renewal. Facilitate cross-functional workshops to identify service pain points and improvements. Conduct qualitative and quantitative research to drive customer-centric innovation. Develop and visualize current and future-state service blueprints and journey maps. Role Responsibilities : Collaborate with UX, Product, Sales, and Customer Success teams. Translate user insights into actionable service enhancements. Advocate for a customer-first approach across organizational silos. Communicate findings and strategies clearly through storytelling and visualization.

**Job Description:** At Licious, you will play a crucial role in reimagining how India experiences meat and seafood by joining as the Leader of CX Design & Strategy. Your responsibilities will involve designing and delivering delightful experiences for customers across various touchpoints, ensuring both empathy and operational feasibility in a high-volume environment. **Key Responsibilities:** - Create and lead customer-first experiences in one of India's fastest-growing consumer brands. - Operate at the intersection of strategy, design, and execution, rather than just providing advisory services. - Collaborate with cross-functional teams to define and prioritize customer journeys and servic...

As a Campaign Creation specialist, your role involves developing, strategizing, and executing marketing campaigns to meet predefined objectives and targets. You will collaborate closely with cross-functional teams to ensure flawless campaign execution within specified timelines. Key Responsibilities: - Develop, strategize, and execute marketing campaigns tailored to meet predefined objectives and targets - Collaborate closely with cross-functional teams to ensure flawless execution of campaigns within specified timelines In terms of content and creative support, you will assist in crafting and refining campaign content in collaboration with the creative team to maximize impact and engagement...

Role Overview: At ZeroNorth, you will be part of a team that is leading the transformation of the shipping industry through digital innovation with a focus on sustainability. Your role as a Voyage Optimisation Analyst will involve working closely with internal and external stakeholders to drive success in a cross-functional environment. Key Responsibilities: - Understand the back-end processes of the ZeroNorth optimization platform and serve as an expert on the front-end and user interface. - Collaborate with the operations team on the customer end to grasp their business model, strategy, and needs, helping them achieve digitalization and sustainability goals through technology. - Advise on ...

As a Regional Head in the Retail Banking business unit at IDFC First, your role is crucial in scaling up the business for the Branch banking in the designated region. You will be responsible for developing strategies to expand existing products, channels, segments, and customer base in a cost-efficient and technology-effective manner. Your role includes building teams, systems, processes, and a culture conducive to scale and consistent delivery. Collaboration with various teams such as Retail team - Product Head, Operations, Sales, IT, Credit, BIU is essential for achieving these goals. Your ultimate responsibility is to ensure a seamless and fulfilling customer experience, establishing IDFC...

Job Description: As a key member of the team, you will be responsible for driving regional business growth through the formulation and execution of targeted sales strategies to increase loan disbursement volumes. Your role will involve leading and mentoring a team of FOS, managing key channel and fintech partnerships, and ensuring the seamless execution of business development initiatives. Key Responsibilities: - Formulate and execute targeted sales strategies to drive regional business growth - Lead and mentor a team of FOS to achieve sales targets - Manage key channel and fintech partnerships to enhance business opportunities - Ensure regulatory compliance and align operations with credit ...

As an Architect in this role, you will be responsible for architecting, implementing, and managing technology solutions that support trade finance operations, including Letters of Credit (LC), Bank Guarantees (BG), Bills, and related instruments. Your primary task will be bridging business needs with technical execution to ensure secure, scalable, and compliant platforms that enhance operational efficiency and customer experience. **Key Responsibilities:** - Designing technology solutions to support trade finance operations - Implementing secure and compliant platforms for Letters of Credit, Bank Guarantees, and Bills - Managing the technical aspects of trade finance operations to enhance op...

As the Business Analyst of Customer Experience (CX) Operations at Assent, you will play a crucial role in bridging the gap between business needs and technology solutions. Your main responsibilities will include supporting business growth, optimizing scaling operations, and aligning cross-functional teams. You will act as a critical connector between business stakeholders and technical teams, helping gather business requirements, build reporting and dashboards, analyze data, and improve day-to-day processes and data-driven strategies. You will be hands-on with data platforms and expected to independently generate insights and reporting using tools like Tableau, Excel, Salesforce, and other i...

As a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, TaskUs helps clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in various sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. **Key Responsibilities:** - Represent, protect, and grow client brands by providing outsourced digital services - Serve clients in sectors like social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech - Leverage a cloud-based infrastructure to deliver nex...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can mee...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet t...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the u...