13571 Customer Experience Jobs - Page 35

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Analyst Qualifications: Bachelor of Dental Surgery/Bachelor of Pharmacy/Bachelor in Physiotherapy Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ...

About The Role Skill required: Insurance Services - Insurance Claims Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embra...

About The Role Skill required: Insurance Services - Insurance Claims Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We emb...

Overview Ethoca & Mastercard is looking for a Manager of our BizOps team to drive our employee experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role In this position, you will: Collaborate with a globally diverse teams with experience in supporting mission critical applications running on-premises and in Azures public cloud Provide support for Ethocas 24/7 hardware, software and public cloud environments. Work with the wider Ethoca and Mastercard teams to design and manage the implementation of end-...

Overview: The Open Banking Client Support is seeking an individual who possesses tenacity and a keen eye for detailan individual unafraid of navigating complex challenges. We're in search of a dedicated learner, committed to continuous improvement, with a drive to propel our customer experience strategy forward through innovation and adept problem-solving. The ideal candidate demonstrates a passion for the customer journey, exhibits high motivation, maintains intellectual curiosity, and aspires to grow both personally and technically within the realm of technical support. Role: Provide comprehensive technical support for clients, encompassing integrations, troubleshooting, and API Services t...

10 yrs of mktg exp with significant exposure to SaaS, B2B, and brand-building mandates. Proven track record in leading ATL & BTL campaigns, product launches, and integrated brand storytelling. Real estate tech and SaaS experience is a strong plus Required Candidate profile Strong background in SaaS marketing, a deep understanding of the B2B and B2B customer journey, Experience in real estate tech or PropTech marketing will be a significant advantage.

Job Title: Central Helpdesk Executive- IVR/ Emails/ Walk-ins Role Purpose: To act as the first point of contact for all customer queries, ensuring every interaction (IVR, email, walk-in) is logged, acknowledged, and routed through the centralized CRM system (4QT). This role is critical in building trust with customers and ensuring compliance with defined SLAs and TATs. RESPONSIBILITIES Attend customer calls via IVR; respond to first-level queries and escalate where required. Acknowledge all customer emails within SLA timelines using pre-approved templates. Manage HO walk-in customers, record interactions, and ensure resolution is tracked. Enter all interactions (calls, emails, walk-ins) in 4...

Company Description Sawana Naturals is a fast-growing health food startup on a mission to make clean eating simple and exciting. Our flagship brand, Diabic.Fit, brings smart, sugar-friendly food options like healthy rice to modern Indian households. We blend innovation, taste, and wellness to redefine how India eats. Role Description This is a full-time on-site position for a Retail Sales Manager located in Karnal. The Retail Sales Manager will oversee daily store operations, manage sales activities, and strive to achieve revenue targets. The role includes leading and motivating the sales team, enhancing customer experiences, addressing customer concerns, and implementing sales strategies ef...

Exp:1-3 years Salary:6lpa Location: Goregaon Mumbai Role Description This is a full-time on-site role for a CRM Executive located in Mumbai. The CRM Executive will be responsible for managing customer relationships, improving customer retention, enhancing the customer experience, and supporting sales objectives. Key tasks include monitoring customer data, developing retention strategies, implementing customer engagement initiatives, and collaborating with internal teams to align CRM efforts with business goals. Qualifications Strong Analytical Skills for understanding customer data and deriving actionable insights Proficiency in Customer Retention strategies and delivering a positive Custome...

Contact Person- Harsha Bulchandani || 84483 89791 Roles and Responsibilities:- Assisting customers in sale of a range of financial products. Reaching productivity that meets job standards, while working with speed and accuracy. Meeting and exceeding targets as assigned periodically. Ability to learn about products and services and describe/explain them to prospects. Understanding customer requirement and closing sales. Responding in a timely and effective manner to all internal communication. Reaching productivity that meets job standards, while working with speed. What we are looking for in a candidate:- Should be Confident & Dynamic. Should have a bent towards Sales. Excellent interpersona...

Role Overview: You will be responsible for managing and updating the company's website content, products, and overall online presence. Additionally, you will develop and implement digital marketing strategies, including SEO/SEM and social media, to drive traffic and increase online sales. You will also monitor and analyze sales data and key performance metrics to identify trends, improve conversion rates, and report on performance. Enhancing the user experience on the website and managing customer inquiries and support will also be part of your responsibilities. Furthermore, you will coordinate with the design team for visual merchandising, oversee order fulfillment, and ensure timely delive...

As a Store Manager at our retail operations in Noida, you will play a crucial role in driving sales, ensuring exceptional customer experience, maintaining store standards, and managing the store team effectively. Your prior experience in the jewellery industry is essential, and exposure to lab-grown diamonds will be a strong advantage. - Manage daily store operations and ensure smooth functioning of all retail activities. - Drive sales performance to achieve monthly and annual targets. - Lead, train, and motivate the sales team to deliver exceptional customer service. - Oversee inventory management, product display, and visual merchandising. - Build and maintain strong customer relationships...

As a Store Manager at Meena Bazaar, you will lead all aspects of store operations, from driving sales and enriching customer experiences to mentoring your team. You will embody the brand's legacy of quality, elegance, and service excellence. - Train, motivate, and coach the sales team to consistently hit and exceed monthly and quarterly targets. - Analyze sales performance and provide strategic guidance to improve team performance. - Actively participate in daily sales meetings and strategy discussions with RHS/HOS to achieve breakthroughs. - Offer personalized, high-touch service ensuring each customer enjoys a delightful and memorable experience. - Handle customer escalations with professi...

Role Overview: You will be joining the Strategy consulting team as an Industry Strategist, where you will have the opportunity to work on the Industry Strategy agenda of strategic clients worldwide. This role will involve analyzing markets, developing strategies, and collaborating with clients to achieve their strategic goals. Key Responsibilities: - Analyze markets, consumers, economies, and conduct feasibility studies to identify trends and opportunities in the Banking industry - Collaborate with Banking clients globally to understand their strategic objectives and create comprehensive plans to accomplish them - Develop and implement strategies to tackle challenges such as cost optimizatio...

Role Overview: As an Ecommerce Leader/Ecommerce Manager at SEREKO, you will play a crucial role in generating qualified traffic, increasing brand equity, and driving higher revenue and profit on marketplaces. Your responsibilities will include end-to-end pitching and negotiation with marketplaces, coordinating with internal departments to ensure attractive product listings, strategizing market sampling, sales planning and execution, and leading a team of e-commerce specialists. Additionally, you will be responsible for enhancing customer experience, monitoring sales performance, and identifying new marketplace opportunities for expansion. Key Responsibilities: - Generate qualified traffic, i...

As a Retention Marketer at Mesmerize India, your role is crucial in building a strong and loyal community of repeat customers. Your primary focus will be on creating and executing retention strategies to boost repeat purchases and deepen emotional connections with the brand. Your work will directly impact customer lifetime value, brand trust, and long-term growth. **Key Responsibilities:** - **Retention Strategy Development:** Craft and implement end-to-end retention marketing strategies to enhance customer lifetime value (CLV). - **Remarketing Campaigns:** Design and execute targeted email, SMS, and retargeting campaigns to re-engage existing and lapsed customers. - **Community Building:** ...

As an Operations Manager / MEP Engineer in a retail textile store, you will be responsible for combining general retail operations management with specialized expertise in Mechanical, Electrical, and Plumbing (MEP) systems. Your role will involve ensuring the store runs efficiently, safely, and profitably, while also managing the design, maintenance, and compliance of all building systems. Key Responsibilities: - Oversee Daily Operations: Ensure smooth and efficient day-to-day store functions, including opening/closing procedures, customer flow, and general maintenance. - Staff Management: Recruit, train, supervise, and mentor store staff and technical teams, ensuring high performance and ad...

Role Overview: At Arctic Wolf, you will be part of a global team that is redefining the cybersecurity landscape. As a Marketing Technology & Automation Manager, you will play a crucial role in leading the strategy, implementation, and optimization of the marketing technology stack to drive personalized, data-driven campaigns and measurable impact on pipeline and revenue. Your responsibilities will include supporting marketing automation platforms, maintaining lead scoring models, ensuring data privacy compliance, and staying ahead of emerging trends in automation and MarTech innovations. Key Responsibilities: - Support the marketing automation platform (Marketo) by managing integrations, wor...

As an Employee Acquisition Specialist at HSBC, your role will involve acquiring corporate clients for Employee Salary Accounts. You will be responsible for presenting a competitive Employee Salary Account Proposition to Key Decision Makers (KDMs) of corporates to facilitate the identification and onboarding of quality corporates. Your key responsibilities will include: - Having a strong proven record in corporate acquisition for Employee Salary Accounts, with a preference for individuals in acquisition roles - Networking and building strong rapport with Key Influencers in all corporates empaneled as well as targeted for empanelment - Collaborating with Corporate Banking and Global Banking Re...

Role Overview: As an Assistant Manager for the Restaurant & Experiences vertical at Crew, you will be responsible for expertly curating restaurant recommendations, managing reservations flawlessly, and overseeing day-to-day operations. Your focus will be on providing highly personalized dining suggestions to premium customers, ensuring seamless bookings, and delivering outstanding service in collaboration with Captains and tech teams. Key Responsibilities: - Restaurant Curation: - Develop and maintain a strong network of top dining options across various cuisines, neighborhoods, and occasions. - Create personalized recommendations based on customer profiles, preferences, and objectives. - St...

As a Customer Service Sales Specialist at our company, your role will involve handling customer inquiries, providing support, and delivering excellent service through various channels such as phone, email, or in-person interactions. Your responsibilities will include maintaining customer satisfaction, managing customer accounts, and ensuring a positive customer experience. Additionally, you will be promoting products and services either on-site or by facilitating the process of bringing them to the factory. Key Responsibilities: - Handle customer inquiries and provide support promptly - Maintain customer satisfaction levels and manage customer accounts effectively - Promote products and serv...

Role Overview: As a Cluster Manager, you will be responsible for overseeing multiple retail stores within an assigned cluster. Your main focus will be to drive sales, ensure operational excellence, lead high-performing teams, and deliver exceptional customer experiences. Key Responsibilities: - Drive sales and profitability across all stores in the cluster. - Analyze performance reports and implement strategies to achieve business targets. - Maintain compliance with SOPs, visual merchandising, and brand standards. - Conduct store audits and ensure process excellence. - Lead, coach, and develop Store Managers and retail teams. - Ensure a customer-first culture and service quality across store...

Role Overview: As a Circle Lead for Rest of Maharashtra & Goa, your primary role will involve driving the performance and expansion of Lenskart's retail business in Maharashtra (excluding Mumbai) and Goa. You will lead a team of Area Managers to ensure excellence in execution, drive profitable growth, and deliver the best-in-class customer experience across stores in your circle. This regional leadership position comes with P&L accountability, allowing you to directly influence customer satisfaction, team development, and retail excellence. Key Responsibilities: - Drive topline and bottom-line growth for your circle while managing overall profitability. - Take ownership of Circle-level P&L t...

Role Overview: As an Assistant Manager for the Restaurant & Experiences vertical at CREW, you will be responsible for expertly curating restaurant recommendations, managing reservations seamlessly, and ensuring operational excellence to provide premium customers with personalized dining experiences. Your role will involve collaborating with Captains and tech teams to deliver outstanding service. Key Responsibilities: - Restaurant Curation: - Develop and maintain a robust network of top dining options across cuisines, neighborhoods, and occasions. - Curate tailored recommendations based on customer profiles and preferences. - Stay updated on new openings, trending venues, and exclusive offers...

Job Description: You will be a Retail Zone Specialist based in Singapore, responsible for overseeing retail operations within specific zones, ensuring compliance with company standards, and driving sales performance. Your key responsibilities will include: - Managing inventory and ensuring proper inventory management - Supporting customer experience initiatives to enhance customer satisfaction - Coordinating with cross-functional teams to optimize store processes - Analyzing sales trends and implementing strategies to improve retail performance You should possess the following qualifications: - Strong organizational, inventory management, and scheduling skills - Excellent sales, performance ...