16637 Customer Experience Jobs - Page 35

Skill required: Property & Casualty - Property and Casualty Insurance Designation: Analytics and Modeling Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the ...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Omnichannel refers to a seamless and integrated customer experience across multiple channels, such as online, in-store, and mobile. It ensures that customers can interact with a brand consistently, regardless of the platform they use. The goal...

STARTEK is looking for Executive - Operations to join our team Roles and Responsibility Manage and oversee daily operational activities to ensure efficiency and productivity. Develop and implement process improvements to increase operational effectiveness. Collaborate with cross-functional teams to achieve business objectives. Analyze operational data to identify trends and areas for improvement. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of operations professionals to achieve exceptional results. Job Requirements Proven experience in operations management with a minimum of . years of experience. Strong leadership and management skills,...

STARTEK is looking for Team Leader - Operations to join our team Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Lead and motivate a team of professionals to meet their goals. Analyze data and metrics to identify trends and areas for improvement. Collaborate with cross-functional teams to achieve business objectives. Ensure compliance with company policies and procedures. Job Requirements Proven experience as a Team Leader or similar role. Strong leadership and management skills. Excellent communication and interpersonal skills. Ability to analyze data and make...

Dear Candidate, Urgent opening with leading Real Estate company. Interested candidate can revert back with updated resume on qcnaukri1@gmail.com Any query can call Shrutika - 022-40697708 / 8369367973 Purpose of the Role As a Customer Experience Manager (CEM), you are the face of Company to our customers a strategic partner who balances empathy with execution, and service with sales. You'll own the relationship across a portfolio of ~250 high-value customers, contributing to 120 Cr in collections and 30 Cr in new business generation annually. Key Responsibilities: Customer Engagement • Manage lifecycle relationships with ~250 customers across allocated segments/projects. • Deliver proactive ...

Dear Candidate, Urgent opening with leading Real Estate company. Interested candidate can revert back with updated resume on qcnaukri1@gmail.com Any query can call Shrutika - 022-40697708 / 8369367973 Purpose of the Role As a Customer Experience Manager (CEM), you are the face of Company to our customers a strategic partner who balances empathy with execution, and service with sales. You'll own the relationship across a portfolio of ~250 high-value customers, contributing to 120 Cr in collections and 30 Cr in new business generation annually. Key Responsibilities: Customer Engagement • Manage lifecycle relationships with ~250 customers across allocated segments/projects. • Deliver proactive ...

You will be responsible for: Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Responding to emergency situations (as per JLL policies) and contact the prop...

What you ll do Manage the sales cycle for our prospective customers. Conduct prospect qualification calls and demos via Zoom. Monitor and follow up on all inbound Marketing Qualified Leads. Monitor, follow up with, and notify our sales reps of high-priority global inbound leads to ensure prompt response times and a positive customer experience. Become a Product Expert and guide users through our product offerings. Engage Free Trial customers to help ensure they have a successful trial experience. Respond to customer questions and requests to provide exceptional customer service. Become an expert on technical hiring processes and advise on best practices. Work with Sales and Support to fulfil...

Job Description Kaarigo Customer Support Agent Position: Customer Support Agent Kaarigo Department: Customer Support Location: [Bangalore ,Chamrajpet] Employment Type: Full-time About Us Kaarigo is DTDCs flagship program designed to empower the real creators of Bharat GI/ODOP producers, rural artisans, MSMEs, small-town manufacturers, and sellers of unique products that reflect Indias true heritage, culture, and entrepreneurship. By bringing together authentic offerings from various regions under one digital roof, Kaarigo empowers independent sellers (including artisans, farmer groups, and producers) to register, list, and sell their GI-tagged products seamlessly in a curated online ecosyste...

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What a...

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What a...

HR Staff Services is connecting staff, managers and local HR teams to Amgens global HR programs and tools. For all global HR questions, we are the place to go to! You will be responsible for providing global HR service center support. Accountabilities: Ensure that inquiries are managed and customers are serviced according to service level agreements and local & global policies & procedures. Act as a dedicated point of contact for our customers (staff, managers and local HR). Ensure that HR transactions are processed according to global processes and compliance. Act as designated subject matter expert on one or more of our expertise areas and be responsible for supporting to maintain our Know...

We are looking for a highly skilled and experienced Customer Support Executive to join our team in the domestic sector. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our customers. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance metrics and quality standards. Job Requirements Excel...

We are looking for a highly skilled and customer-focused individual to join our team as a Customer Support Executive in the domestic sector. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our customers. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance targets and quality standards. J...

We are looking for a highly skilled and customer-focused individual to join our team as a Customer Support Executive in an international setting. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance targets and quality standards. Jo...

Join us as a Business Analyst Youll be recognized as an expert as you take on a critical role in shaping game-changing solutions, processes, benefits, and new opportunities to deliver to our stakeholders You can expect to join a dynamic, growth-driven team where youll collaborate with engaging colleagues, build strong stakeholder relationships, and help shape the future of our business This is an opportunity to hit the ground running and create a real, tangible impact that will drive significant improvement within our function We're offering this role at Vice President level which will give you the chance to make a difference by leading strategic initiatives and helping set the direction for...

Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet targets. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities. Collaborate with cross-functional teams to drive business growth. Monitor and control expenses to ensure profitability. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels ...

Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet targets. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities. Collaborate with cross-functional teams to drive business development. Monitor and control expenses to ensure profitability. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official chan...

Roles and Responsibility Provide comprehensive account health support to clients, ensuring their financial well-being. Develop and implement effective account health strategies to drive business growth. Collaborate with cross-functional teams to identify and mitigate potential risks. Analyze client data to provide insights on account health trends and areas for improvement. Build strong relationships with clients, understanding their needs and concerns. Stay up-to-date with industry developments and best practices in account health. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage jo...

Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Manage and motivate a team of sales professionals to meet targets. Build and maintain relationships with key clients and stakeholders. Analyze market trends and competitor activity to identify opportunities. Collaborate with cross-functional teams to drive business growth. Monitor and control expenses to ensure profitability. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Roles and Responsibility Manage front office operations, ensuring seamless day-to-day activities. Develop and implement effective strategies to enhance customer satisfaction. Supervise and coordinate front office staff to achieve high performance standards. Maintain accurate records and reports, including customer feedback and complaints. Collaborate with other departments to ensure efficient service delivery. Implement security protocols to ensure a safe and secure environment. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the emplo...

Roles and Responsibility Manage front office operations, including answering phone calls and responding to emails. Provide exceptional customer service to clients and visitors. Develop and implement effective filing systems, both physical and digital. Coordinate travel arrangements, meetings, and appointments. Maintain accurate records and databases. Perform various administrative tasks as needed. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Roles and Responsibility Provide exceptional customer service and support for visa-related queries. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve complex visa issues efficiently and effectively. Collaborate with internal teams to ensure seamless communication and issue resolution. Develop and maintain thorough knowledge of visa requirements and regulations. Identify opportunities to improve processes and procedures within the visa department. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details direc...

Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients and stakeholders. Conduct market research and analyze industry trends to identify new business opportunities. Collaborate with cross-functional teams to drive sales growth. Create and deliver presentations to senior management and other stakeholders. Identify and pursue new business leads and opportunities. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their of...

Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet or exceed sales targets. Build and maintain strong relationships with clients and customers. Analyze market trends and competitor activity to identify new business opportunities. Collaborate with cross-functional teams to drive business growth. Monitor and control sales expenses to ensure alignment with budget. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via the...