16637 Customer Experience Jobs - Page 33

About The Role Skill required: Reinsurance - Collections Processing Designation: Record to Report Ops Associate Qualifications: BCom/Chartered Accountant/Cost And Works Accountant Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clie...

About The Role Skill required: Reinsurance - Collections Processing Designation: Record to Report Ops Analyst Qualifications: BCom/Chartered Accountant/Cost And Works Accountant Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving client...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We...

We are looking for a highly skilled and experienced Customer Service Executive to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch service to our customers. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Resolve complaints and concerns through various channels. Collaborate with internal teams to improve overall customer experience. Maintain high product knowledge to effectively support customers. Identify opportunities to upsell or cross-sell products or services. Job Requireme...

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting ...

Roles and Responsibility Lead and manage a team of professionals to achieve business objectives and targets. Develop and implement strategies to improve team performance and productivity. Foster a culture of excellence and continuous improvement within the team. Collaborate with cross-functional teams to drive business growth and expansion. Analyze and resolve complex issues and problems, providing guidance and support to team members. Coach and mentor team members to enhance their skills and knowledge. Job Requirements Proven experience as a Team Leader or similar role in a fast-paced environment. Strong leadership and management skills, with the ability to motivate and inspire teams. Excel...

Roles and Responsibility Manage client relationships and provide excellent customer service. Develop and implement effective client servicing strategies. Collaborate with cross-functional teams to achieve business objectives. Analyze customer feedback and suggest improvements. Build strong relationships with clients to increase loyalty and retention. Identify new business opportunities and grow existing accounts. Job Requirements Minimum 3 years of experience in client servicing or a related field. Strong understanding of international client servicing principles. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-...

We are looking for a highly skilled and experienced Customer Support Executive to join our team in the international sector. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our clients. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance targets and quality standards. Job Requirements Pr...

Roles and Responsibility Develop and implement digital strategies to enhance customer engagement and relationship management. Utilize CRM software to analyze customer data and provide personalized marketing campaigns. Collaborate with cross-functional teams to achieve business objectives and improve overall performance. Identify new business opportunities and develop plans to pursue them. Build and maintain strong relationships with customers through effective communication and issue resolution. Stay updated with industry trends and best practices in digital marketing and sales. Job Requirements Proven experience in digital marketing, sales, or a related field. Strong understanding of CRM so...

General Project Management requires general business knowledge to plan, organize, and control resources, procedures, and timing for an administrative or business process including: Organizing project teams, assigning individual responsibilities, developing project schedules, and determining resource requirements Monitoring and reporting on the status of projects including cost, timing, and staffing Ensuring adherence to internal and external quality standards (e.g, International Standards Organization) Identifying/resolving obstacles to completing project on time and to budget May include work managing multiple, interrelated projects (including business transformation projects) On some proje...

Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems Responds to and diagnoses problems through discussion with users, which includes troubleshooting, fault rectification and problem escalation Provides effective and timely resolution of users problems, queries or complaints Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates Executes specialized projects and activities and typically works according to set principles Usually generates and initi...

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting ...

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting ...

Recruiting is a specialized area of staffing and recruiting focused on attracting and placing prospective employees including: Promoting the organizations image as a desirable place to work Attracting, recruiting, screening, and interviewing candidates Recommending placement of internal and external candidates for entry-level and experienced positions Referring applicants for particular job openings, administering pre-employment tests, checking references, conducting exit interviews for candidates declining offers, and providing feedback to unsuccessful candidates May assist with job advertising and posting Positions on this level have advanced knowledge and experience and participates in/le...

We are looking for a highly skilled and experienced Customer Support Executive to join our team in the international sector. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our clients. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance targets and quality standards. Job Requirements Pr...

Key Responsibilities Fields incoming enquiries from prospective families, collect and capture their data into the student management system effectively and accurately Build effective, supportive and professional relationships with families to promote Schools Amazing Learning and support prospective families in identifying their school choice options Ensure all incoming enquiries from prospective families are attended promptly, effectively and professionally according to protocols and best practices Engage positively with prospective families while providing accurate and relevant information and guidance that will convert to appointments and ultimately enrolment in respective school of choice...

Skills : Retail Governance (Customer Experience Manager) Location : PAN INDIA Notice Period :Immediate Employment Mode : Contract Description Primary Skills: Vendor Management, Retail Governance, Customer Experience Management Secondary Skills : Service Improvement Certifications (if any) Experience in providing support to customers with big retail landscape. Vendor management, identifying service improvement opportunities based on customer environment. Lead customer service teams. Customer experience managers are often responsible for managing and guiding customer service teams, ensuring that they deliver exceptional service and adhere to customer-focused strategies. Collaborate with execut...

Interview for Customer Service Jobs in Malta( freshers can also apply) For Telephonic Round: Call 9240234024 (100 Hot Line No.) Or you can WhatsApp on 9540377764 (CITA Official WhatsApp Team) Requirements: * Age: 18 to 30 * Fresher or 1+ year experience in Customer Service / Hospitality / Front Office * Good English & strong communication skills * Well-groomed, polite & customer-oriented * Hospitality / Customer Service Diploma is an added advantage Key Responsibilities: * Greeting and assisting customers professionally * Handling customer inquiries through phone, email or in person * Providing accurate information regarding services, facilities, and processes * Maintaining high service and ...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex customer issues. Develop and maintain a thorough understanding of our products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and collaborate with colleagues. Strong problem-solving and analytical skills. Adaptability to changing situations and priorities. Pro...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex customer issues. Develop and maintain a thorough understanding of our products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and collaborate with colleagues. Strong problem-solving and analytical skills. Adaptability to changing situations and priorities. Pro...

Job description Greetings From Teleperformance!!! * Dear Candidates, We are now hiring for Domestic Voice Process! (Banking Sector) Note Candidate must: be fluent in Hindi with English ( Hindi must) *work location ; pattabiram Tidel Park Candidates willing to join immediately can apply. Graduation is mandatory . 6 Days working / 1 rotational week off. Shift: Any 9 Hours rotational cab will be provided only for third shift salary 15k -20 take home

What You''ll Do The Technical Account Manager role is a, high-visibility opportunity to work directly with Avalara''s most important customers. If you''re excited to combine technical depth with customer impact, we''d love to hear from you. You will report to the Senior Manager, Product Support. You will work from our office in Pune. What You''ll Do: The Technical Account Manager (TAM) E-Invoicing & Live Reporting is an important member of Avalara''s customer support organization, responsible for managing strategic enterprise relationships and ensuring compliance with local regulatory demands. You''ll be the primary technical contact and escalation point for high-value customers using Avalar...

We are looking for a highly skilled and customer-focused individual to join our team as a Customer Support Executive in an international setting. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance targets and quality standards. Jo...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...