13485 Customer Experience Jobs - Page 32

As a Store Manager at our retail operations in Noida, you will play a crucial role in driving sales, ensuring exceptional customer experience, maintaining store standards, and managing the store team effectively. Your prior experience in the jewellery industry is essential, and exposure to lab-grown diamonds will be a strong advantage. - Manage daily store operations and ensure smooth functioning of all retail activities. - Drive sales performance to achieve monthly and annual targets. - Lead, train, and motivate the sales team to deliver exceptional customer service. - Oversee inventory management, product display, and visual merchandising. - Build and maintain strong customer relationships...

As a Store Manager at Meena Bazaar, you will lead all aspects of store operations, from driving sales and enriching customer experiences to mentoring your team. You will embody the brand's legacy of quality, elegance, and service excellence. - Train, motivate, and coach the sales team to consistently hit and exceed monthly and quarterly targets. - Analyze sales performance and provide strategic guidance to improve team performance. - Actively participate in daily sales meetings and strategy discussions with RHS/HOS to achieve breakthroughs. - Offer personalized, high-touch service ensuring each customer enjoys a delightful and memorable experience. - Handle customer escalations with professi...

Role Overview: You will be joining the Strategy consulting team as an Industry Strategist, where you will have the opportunity to work on the Industry Strategy agenda of strategic clients worldwide. This role will involve analyzing markets, developing strategies, and collaborating with clients to achieve their strategic goals. Key Responsibilities: - Analyze markets, consumers, economies, and conduct feasibility studies to identify trends and opportunities in the Banking industry - Collaborate with Banking clients globally to understand their strategic objectives and create comprehensive plans to accomplish them - Develop and implement strategies to tackle challenges such as cost optimizatio...

Role Overview: As an Ecommerce Leader/Ecommerce Manager at SEREKO, you will play a crucial role in generating qualified traffic, increasing brand equity, and driving higher revenue and profit on marketplaces. Your responsibilities will include end-to-end pitching and negotiation with marketplaces, coordinating with internal departments to ensure attractive product listings, strategizing market sampling, sales planning and execution, and leading a team of e-commerce specialists. Additionally, you will be responsible for enhancing customer experience, monitoring sales performance, and identifying new marketplace opportunities for expansion. Key Responsibilities: - Generate qualified traffic, i...

As a Retention Marketer at Mesmerize India, your role is crucial in building a strong and loyal community of repeat customers. Your primary focus will be on creating and executing retention strategies to boost repeat purchases and deepen emotional connections with the brand. Your work will directly impact customer lifetime value, brand trust, and long-term growth. **Key Responsibilities:** - **Retention Strategy Development:** Craft and implement end-to-end retention marketing strategies to enhance customer lifetime value (CLV). - **Remarketing Campaigns:** Design and execute targeted email, SMS, and retargeting campaigns to re-engage existing and lapsed customers. - **Community Building:** ...

As an Operations Manager / MEP Engineer in a retail textile store, you will be responsible for combining general retail operations management with specialized expertise in Mechanical, Electrical, and Plumbing (MEP) systems. Your role will involve ensuring the store runs efficiently, safely, and profitably, while also managing the design, maintenance, and compliance of all building systems. Key Responsibilities: - Oversee Daily Operations: Ensure smooth and efficient day-to-day store functions, including opening/closing procedures, customer flow, and general maintenance. - Staff Management: Recruit, train, supervise, and mentor store staff and technical teams, ensuring high performance and ad...

Role Overview: At Arctic Wolf, you will be part of a global team that is redefining the cybersecurity landscape. As a Marketing Technology & Automation Manager, you will play a crucial role in leading the strategy, implementation, and optimization of the marketing technology stack to drive personalized, data-driven campaigns and measurable impact on pipeline and revenue. Your responsibilities will include supporting marketing automation platforms, maintaining lead scoring models, ensuring data privacy compliance, and staying ahead of emerging trends in automation and MarTech innovations. Key Responsibilities: - Support the marketing automation platform (Marketo) by managing integrations, wor...

As an Employee Acquisition Specialist at HSBC, your role will involve acquiring corporate clients for Employee Salary Accounts. You will be responsible for presenting a competitive Employee Salary Account Proposition to Key Decision Makers (KDMs) of corporates to facilitate the identification and onboarding of quality corporates. Your key responsibilities will include: - Having a strong proven record in corporate acquisition for Employee Salary Accounts, with a preference for individuals in acquisition roles - Networking and building strong rapport with Key Influencers in all corporates empaneled as well as targeted for empanelment - Collaborating with Corporate Banking and Global Banking Re...

Role Overview: As an Assistant Manager for the Restaurant & Experiences vertical at Crew, you will be responsible for expertly curating restaurant recommendations, managing reservations flawlessly, and overseeing day-to-day operations. Your focus will be on providing highly personalized dining suggestions to premium customers, ensuring seamless bookings, and delivering outstanding service in collaboration with Captains and tech teams. Key Responsibilities: - Restaurant Curation: - Develop and maintain a strong network of top dining options across various cuisines, neighborhoods, and occasions. - Create personalized recommendations based on customer profiles, preferences, and objectives. - St...

As a Customer Service Sales Specialist at our company, your role will involve handling customer inquiries, providing support, and delivering excellent service through various channels such as phone, email, or in-person interactions. Your responsibilities will include maintaining customer satisfaction, managing customer accounts, and ensuring a positive customer experience. Additionally, you will be promoting products and services either on-site or by facilitating the process of bringing them to the factory. Key Responsibilities: - Handle customer inquiries and provide support promptly - Maintain customer satisfaction levels and manage customer accounts effectively - Promote products and serv...

Role Overview: As a Cluster Manager, you will be responsible for overseeing multiple retail stores within an assigned cluster. Your main focus will be to drive sales, ensure operational excellence, lead high-performing teams, and deliver exceptional customer experiences. Key Responsibilities: - Drive sales and profitability across all stores in the cluster. - Analyze performance reports and implement strategies to achieve business targets. - Maintain compliance with SOPs, visual merchandising, and brand standards. - Conduct store audits and ensure process excellence. - Lead, coach, and develop Store Managers and retail teams. - Ensure a customer-first culture and service quality across store...

Role Overview: As a Circle Lead for Rest of Maharashtra & Goa, your primary role will involve driving the performance and expansion of Lenskart's retail business in Maharashtra (excluding Mumbai) and Goa. You will lead a team of Area Managers to ensure excellence in execution, drive profitable growth, and deliver the best-in-class customer experience across stores in your circle. This regional leadership position comes with P&L accountability, allowing you to directly influence customer satisfaction, team development, and retail excellence. Key Responsibilities: - Drive topline and bottom-line growth for your circle while managing overall profitability. - Take ownership of Circle-level P&L t...

Role Overview: As an Assistant Manager for the Restaurant & Experiences vertical at CREW, you will be responsible for expertly curating restaurant recommendations, managing reservations seamlessly, and ensuring operational excellence to provide premium customers with personalized dining experiences. Your role will involve collaborating with Captains and tech teams to deliver outstanding service. Key Responsibilities: - Restaurant Curation: - Develop and maintain a robust network of top dining options across cuisines, neighborhoods, and occasions. - Curate tailored recommendations based on customer profiles and preferences. - Stay updated on new openings, trending venues, and exclusive offers...

Job Description: You will be a Retail Zone Specialist based in Singapore, responsible for overseeing retail operations within specific zones, ensuring compliance with company standards, and driving sales performance. Your key responsibilities will include: - Managing inventory and ensuring proper inventory management - Supporting customer experience initiatives to enhance customer satisfaction - Coordinating with cross-functional teams to optimize store processes - Analyzing sales trends and implementing strategies to improve retail performance You should possess the following qualifications: - Strong organizational, inventory management, and scheduling skills - Excellent sales, performance ...

Position: Caf Operations Manager Type: Equity-Based (Part-time / Full-time Founding Role) Compensation: Purely Equity-Based (No fixed pay until funding) Commitment: 2025 hours per week About Kefilo Kefilo is a next-generation wellness and nutrition brand , creating a new wave of functional food cafs and wellness experiences that blend taste, health, and innovation. We're building cafs that go beyond food integrating nutrition science, mindfulness, and community wellness , supported by technology and research-driven menus. Role Overview As the Caf Operations Manager , you'll be responsible for setting up, streamlining, and scaling Kefilo's caf model from kitchen operations and vendor manageme...

Job Title: Head Learning & Development Function: Human Resources Location: Mumbai Role Overview: The Head L&D will be responsible for designing and executing the overall learning strategy for Hamleys India. This role will focus on building a culture of continuous learning and capability enhancement across stores, HO, and leadership teams, aligning development initiatives with business goals, customer experience, and brand ethos of Hamleys. Key Responsibilities: 1. Learning Strategy & Framework Develop and implement an integrated L&D strategy aligned with Hamleys business objectives and employee lifecycle. Identify current and future capability needs across retail operations, customer service...

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Business Design Consultant Business Design Consultant can take up opportunities in the business transformation engagements across sales, service, marketing & pricing functions with the lens of Customer Experience. Responsibilities, Skills And Expertise Act as a trusted advisor in understanding and analysing client's business problem / vision, conduct current state assessment with business stakeholders via workshop, questionnaire, interview etc, analyse the collect...

Customer Experience Executive - Visakhapatnam This position acts as an interface between the mall management and the internal & external customers. Managing the entire day to day functioning of the mall Incharge & supervision of Information Desk, Food Court, Parking Management, Security, House Keeping, Maintenance etc. Co-ordination with other departments of the mall to ensure smooth operations. To check with daily mall report and department reports Shall devise systems and procedures to ensure customers delight. Introduce measures & facilities in the mall to improve customer experience. Dealing with issues and responding to complaints & grievances. Thorough Mall round for cleaning & ensurin...

ICICI Lombard – Digital Sales ON ROLL -Grad mandatory, good Hindi & English, sales skills preferred -Shift: 9:30 AM–7:00 PM | 5 days/week (rotational offs) -Salary: Freshers 2.10 LPA | Exp 2.79 LPA + Unlimited Incentives (up to 27K in-hand) Required Candidate profile Location: Vashi, Navi Mumabi Qualification: Graduate to Any Postgraduate How To Apply..? To Scheduled Your Interview Call Or WhatsApp HR Shruti:-7741969223 Perks and benefits Directly on Bank's payroll !

ICICI Lombard – Digital Sales ON ROLL -Grad mandatory, good Hindi & English, sales skills preferred -Shift: 9:30 AM–7:00 PM | 5 days/week (rotational offs) -Salary: Freshers 2.10 LPA | Exp 2.79 LPA + Unlimited Incentives (up to 27K in-hand) Required Candidate profile Location: Vashi, Navi Mumabi Qualification: Graduate to Any Postgraduate How To Apply..? To Schedule Your Interview Call Or WhatsApp HR Omkar:-8698879613 Perks and benefits Directly on Bank's payroll !

This Position reports to: Sales Manager - Product Your role and responsibilities In this role, you will have the opportunity to be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities. This role is contributing to the Electrification Business in Mumbai, India. You will be mainly accountable for: Communicating to the customers about details related to del...

This Position reports to: Sales Manager Your role and responsibilities In this role, you are Responsible for Sales & business development of Low voltage products (ACB, MCCB, Contactor, MCB, DB, Modular Switch) market in accordance with strategy. Build long term customer relationships and manage resolution to specific customer needs and issues. Identify and develop sales opportunities. The work model for the role is: #Li-Onsite This role is contributing to the ABB, Electrification, Smart Building Business, for the Sales Operation function at Hyderabad. You will be mainly accountable for: Sells products, systems, and services to meet volume and profitability targets, preparing sales plans and ...

Roles and Responsibility Develop and implement technology solutions to enhance business operations and customer experience. Collaborate with cross-functional teams to identify and prioritize project requirements. Design and deliver training programs to ensure successful adoption of new technologies. Analyze market trends and competitor activity to inform technology decisions. Foster innovation and continuous improvement within the organization. Provide technical leadership and guidance to junior team members. Job Requirements Proven experience in a senior technology leadership role within the banking, financial services, or securities industry. Strong understanding of current and emerging te...

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About Bharat Banking Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements The center of all client engagements will be to ensure superior customer experience Develop and m...