13485 Customer Experience Jobs - Page 31

Proposal Engineer - AII Job Details | our company We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser s local storage. This includes cookies necessary for the websites operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve websites performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Accept All Cookies Select how often (in days) to receive an alert: Select how often (in day...

About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extrao...

About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extrao...

Job Title Customer Service Team Lead Job Description So, who are we Hello, we re IG Group . We are a publicly traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Future s & Options and Crypto. We are ambitious. Over 340 ,000 people already use our platforms . We re global with offices in 18 countries and products in 16 regions . We re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers . We work in cross-functional teams and are las...

Experience: 5 to 7 years Location: Bangalore (Outer Ring Road) Work Mode: Work from Office - 4 days a week Position Type: Full-time Role Overview As a UI Developer , you will be a key member of an agile team comprising software engineers, QA and development managers, and cloud operations/customer success leads. Your primary responsibility will be designing and developing responsive, high-quality web interfaces for our cloud-based customer experience platform. K ey Responsibilities Design and structure web pages to ensure an optimal and seamless user experience. Collaborate closely with cross-functional teams to ensure design decisions align with user experience goals. Develop intuitive, visu...

Senior Sitecore Developer At Horizontal Digital, we hold ourselves to one key belief: You re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone. We use these values to fuel superior results: Lock arms We forge relationships that make our impact 1,000x stronger. This means working across departments and engag...

Sales Manager Education Loan - CONSUMER LOANS, RETAIL LENDING About the Business Group The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities SMs manage a team of executives responsible for selling loan products to the customers based on their needs They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction It requires strategic planning and execution to boost reven...

About Axis Virtual Centre Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide ficial solutions via cross-sell and upsell The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience Virtual Relationship Managers act as the single point of contact for customer s banking requirements are responsible for the cross selling (assets) business of the bank by exploring business op...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

As an Operations Lead, you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility . You will engage the client and keep them informed with required updates of the project and ensure they are aware of all the activities that are about to be done / on going / yet to start etc. Roles and Responsibilities Coordinate with manpower agencies and ensure that right resources are assigned to get the work done on time. Coordinate communication and foster teamwork between all the project stakeholders. Establish and prepare formal reporting arrangements on project progress such as Weekly Progress Reports. Engage, interact and build professional rel...

As a General Manager - Design, you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people. You will take complete ownership of business critical initiatives - product launches, internal process improvements, category expansion, vendor base etc. Roles and Responsibilities - Contribute actively to business decisions through both qualitative inputs and in-depth quantitative analysis. - Have a strong understanding of both the design requisites and customer experience required to maximize business results. - Developing, leading, motivating and managing a young and ambitious city team (cohort of Business / Design Managers, Territory ...

About The Role Skill required: Insurance Services - Insurance Claims Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We emb...

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Analyst Qualifications: Bachelor of Dental Surgery/Bachelor of Pharmacy/Bachelor in Physiotherapy Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ...

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations New Associate Qualifications: Bachelor of Dental Surgery/Bachelor of Pharmacy/Bachelor in Physiotherapy Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and ...

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Analyst Qualifications: Bachelor of Dental Surgery/Bachelor of Pharmacy/Bachelor in Physiotherapy Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ...

About The Role Skill required: Insurance Services - Insurance Claims Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embra...

About The Role Skill required: Insurance Services - Insurance Claims Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We emb...

Overview Ethoca & Mastercard is looking for a Manager of our BizOps team to drive our employee experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role In this position, you will: Collaborate with a globally diverse teams with experience in supporting mission critical applications running on-premises and in Azures public cloud Provide support for Ethocas 24/7 hardware, software and public cloud environments. Work with the wider Ethoca and Mastercard teams to design and manage the implementation of end-...

Overview: The Open Banking Client Support is seeking an individual who possesses tenacity and a keen eye for detailan individual unafraid of navigating complex challenges. We're in search of a dedicated learner, committed to continuous improvement, with a drive to propel our customer experience strategy forward through innovation and adept problem-solving. The ideal candidate demonstrates a passion for the customer journey, exhibits high motivation, maintains intellectual curiosity, and aspires to grow both personally and technically within the realm of technical support. Role: Provide comprehensive technical support for clients, encompassing integrations, troubleshooting, and API Services t...

10 yrs of mktg exp with significant exposure to SaaS, B2B, and brand-building mandates. Proven track record in leading ATL & BTL campaigns, product launches, and integrated brand storytelling. Real estate tech and SaaS experience is a strong plus Required Candidate profile Strong background in SaaS marketing, a deep understanding of the B2B and B2B customer journey, Experience in real estate tech or PropTech marketing will be a significant advantage.

Job Title: Central Helpdesk Executive- IVR/ Emails/ Walk-ins Role Purpose: To act as the first point of contact for all customer queries, ensuring every interaction (IVR, email, walk-in) is logged, acknowledged, and routed through the centralized CRM system (4QT). This role is critical in building trust with customers and ensuring compliance with defined SLAs and TATs. RESPONSIBILITIES Attend customer calls via IVR; respond to first-level queries and escalate where required. Acknowledge all customer emails within SLA timelines using pre-approved templates. Manage HO walk-in customers, record interactions, and ensure resolution is tracked. Enter all interactions (calls, emails, walk-ins) in 4...

Company Description Sawana Naturals is a fast-growing health food startup on a mission to make clean eating simple and exciting. Our flagship brand, Diabic.Fit, brings smart, sugar-friendly food options like healthy rice to modern Indian households. We blend innovation, taste, and wellness to redefine how India eats. Role Description This is a full-time on-site position for a Retail Sales Manager located in Karnal. The Retail Sales Manager will oversee daily store operations, manage sales activities, and strive to achieve revenue targets. The role includes leading and motivating the sales team, enhancing customer experiences, addressing customer concerns, and implementing sales strategies ef...

Exp:1-3 years Salary:6lpa Location: Goregaon Mumbai Role Description This is a full-time on-site role for a CRM Executive located in Mumbai. The CRM Executive will be responsible for managing customer relationships, improving customer retention, enhancing the customer experience, and supporting sales objectives. Key tasks include monitoring customer data, developing retention strategies, implementing customer engagement initiatives, and collaborating with internal teams to align CRM efforts with business goals. Qualifications Strong Analytical Skills for understanding customer data and deriving actionable insights Proficiency in Customer Retention strategies and delivering a positive Custome...

Contact Person- Harsha Bulchandani || 84483 89791 Roles and Responsibilities:- Assisting customers in sale of a range of financial products. Reaching productivity that meets job standards, while working with speed and accuracy. Meeting and exceeding targets as assigned periodically. Ability to learn about products and services and describe/explain them to prospects. Understanding customer requirement and closing sales. Responding in a timely and effective manner to all internal communication. Reaching productivity that meets job standards, while working with speed. What we are looking for in a candidate:- Should be Confident & Dynamic. Should have a bent towards Sales. Excellent interpersona...

Role Overview: You will be responsible for managing and updating the company's website content, products, and overall online presence. Additionally, you will develop and implement digital marketing strategies, including SEO/SEM and social media, to drive traffic and increase online sales. You will also monitor and analyze sales data and key performance metrics to identify trends, improve conversion rates, and report on performance. Enhancing the user experience on the website and managing customer inquiries and support will also be part of your responsibilities. Furthermore, you will coordinate with the design team for visual merchandising, oversee order fulfillment, and ensure timely delive...