9372 Customer Experience Jobs - Page 3

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners ...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners ...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners ...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor: Takes responsibility for meeting targets with focus and effort. Own It: Maintains honesty and fairness in all interactions in line with organization’s policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners or open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to g...

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

INTERESTED WHATSAPP YOUR RESUME AT 8197362136 Customer Service Executive Are you a motivated individual with a passion for real estate sales? Join our team at Nobroker as an Inside Sales Executive and help revolutionize the way people buy and sell properties !!! • Location : Kaikondrahalli, Bengaluru (Bangalore) • Position Type : Full-time • Salary Range : Up to 2 LPA to 3 LPA About Us NoBroker.com, founded in 2014 by Amit, Akhil, and Saurabh, is Indias first Proptech unicorn. Its a brokerage-free platform that directly connects property owners with tenants and buyers, eliminating the need for middlemen. With over 1 crore customers and 5 lakh new users each month, its reshaping the real esta...

Role Summary The Fraud and Risk Associate will primarily be responsible for ensuring the implementation and validation of TaskUs Internal controls .Primary responsibility will be as follows :a) Set up of default Internal Controls following Global Security Strategiesb) UAT program on security related strategies assigned by Security Managementc) Provide audits for workstation controld)Provide assistance on Security controls related evidence for both security regulatory requirements and Fraud investigatione) Assessment of installation, configuration and deployment of network, GPO and Gsuite controls and supports troubleshooting issues to support org securityf)) Collaborates and works closely wi...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficient in a range of operational processes through prior job-related experiences and training. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in different areas when necessary. Proposes improvements to processes and methods. Works within established procedures and practices. Functional Knowledge Has developed skillset in a range of processes, procedures, and ...

In the role of a Business Manager - Sales, you will be required to own the sales funnel & drive sales closure. You will need to achieve sales target on projects month on month through a team of 6 to 10 designers. Roles and Responsibilities Ensure sales funnel management to achieve a higher conversion rate output. Target and achieve of 12 to 15 projects a month, by ensuring new projects bookings. Responsible for Customer Experience & Relationship Management. Training designers to ensure sales & enabling them to achieve their targets.

As a Business Manager - Sales, you have ownership to Client Satisfaction of all the projects across the territory. You will be pivotal to developing and executing the Livpreneur success strategy in the territory and work with cross-functional teams to ensure the right steps to ensure growth as per demand in your territory. Roles and Responsibilities Enabling Livpreneurs to achieve their qualitative and quantitative targets. Define scope, interior estimation and initiate connecting Customers with Service Partners based on customer requirements. Visiting Customer site along with Service Partner to help Customer finalise the scope and quote with the Service Partner for their work. Meeting (Onli...

A Business Manager - Design will be responsible for managing the designing for 12 to 15 projects month-on-month through a team of 6 to 10 designers. The output of which would be achieved through managing their design productivity, imparting required trainings and design discussions. Roles and Responsibilities Managing Designing Projects. Managing and ensuring the productivity and work output of a Team of Designers. Customer Experience & Relationship Management. Ensuring output on design Net Promoter Survey (Customner rating). Training designers on technical details (wherever required). Managing/ leading design discussions.

Job Overview The Operations Manager-2 will drive operational excellence across key functions of the business, ensuring efficient execution of processes, optimizing resources, maintaining quality, and meeting targets. This role will be responsible for leading cross-functional teams and ensuring that daily operations align with the companys strategic objectives. Key Responsibilities 1. Operational Strategy & Planning Develop, refine, and implement operational strategies, policies, and standard operating procedures (SOPs) aligned with organizational goals. Translate strategic objectives into operational plans, set KPIs, and monitor performance. Identify process bottlenecks and propose improveme...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Establishes the appropriate approach for new assignments. Works with a limited degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and syste...

About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a d...

We are looking for a skilled Assistant Restaurant Manager with 6 to 10 years of experience to join our team at the Crowne Plaza Pune City Centre. The ideal candidate will have a strong background in hospitality and excellent leadership skills. Roles and Responsibility Manage daily restaurant operations, including staff supervision and customer service. Develop and implement strategies to enhance customer satisfaction and increase sales. Maintain high standards of food quality, safety, and hygiene. Analyze sales reports and develop plans to improve profitability. Lead and motivate a team of restaurant staff to achieve exceptional performance. Ensure compliance with company policies and proced...

We are looking for a skilled Assistant Restaurant Manager to join our team at Sheraton Grand Bengaluru. The ideal candidate will have 2-4 years of experience in the hospitality industry, preferably in a similar role. Roles and Responsibility Manage daily restaurant operations to ensure excellent customer service and high-quality food. Supervise and train staff members to achieve exceptional performance and maintain a positive work environment. Coordinate with other departments to ensure seamless service delivery and resolve customer complaints. Implement effective inventory management systems to minimize waste and optimize resources. Monitor sales trends and develop strategies to increase re...

Visa Process Premium HNI Customer Service 24*7 Shifts Role & responsibilities This is a customer-facing, operations-heavy role focused on task management, customer interaction, and vendor coordination, with a strong emphasis on service excellence. 1. Request fulfillment a. Ensure quick response and timely completion of task as assigned b. Consistent and timely follow up with users to ensure successful fulfilment c. Have a friendly and helpful demeanour towards customers d. Maintain and update customer profile e. Offer delight opportunities where appropriate 2. Request Management a. Maintain a list of pending tasks and open conversations b. Track closure time and customer satisfaction c. Appr...

Role Overview: As a Jewelry Sales Associate at Tyaani by Karan Johar, located in Mumbai, your main responsibility will be to provide exceptional customer service to clients. You will assist customers in choosing jewellery pieces, handle sales transactions, and ensure that store displays are well-maintained. Your role will also involve creating a memorable shopping experience for customers by understanding their preferences and offering personalized recommendations. Additionally, you will be in charge of inventory management and maintaining the cleanliness and organization of the store. Key Responsibilities: - Provide exceptional customer service to clients - Assist customers in selecting jew...

As a Customer Service Representative at bp, your role is to provide first and second line customer support for telephone and written inquiries from external and internal customers, ensuring queries are answered promptly and accurately to maximize customer satisfaction. You will be the first point of contact for BP telephone-based inquiries. Key Responsibilities: - Implement day-to-day customer service operational tasks to meet customer expectations and service level agreements - Act as the primary contact for customer inquiries and provide support via phone, email, and other channels - Handle activities such as account set-up, order processing, complaint resolution, and more - Log and track ...

Role Overview: You will be responsible for conceptualizing, developing, and implementing innovative VM strategies across exclusive Brand Outlets (EBOs). Your role will focus on showcasing mens apparel categories (shirts, trousers, T-shirts, denims) in a way that enhances brand identity, attracts customer attention, and maximizes sales. As a leader in the central VM function, you will coordinate with regional VM teams, store staff, and cross-functional departments to ensure a consistent, high-quality shopping experience. Key Responsibilities: - Develop seasonal VM strategies, layouts, and window concepts aligned with brand identity. - Roll out VM campaigns across 120 EBOs with manuals, planog...

As a Customer Experience Specialist, you will be responsible for engaging with prospective customers through chats in the designated market area to qualify leads and explain the services or products offered. Your main tasks will include responding to multiple inbound chats, gathering and verifying necessary information, communicating with customers via the internet and various software, providing information on promotions and products, quoting prices, securing orders, and arranging deliveries. Additionally, you will follow up with customers to ensure satisfaction, address queries, solicit further sales, and resolve any issues. Key Responsibilities: - Engage with prospective customers through...