9372 Customer Experience Jobs - Page 29

Experience - Fresher to 1 year salary -2.4lpa+Incentives Role Description This is a full-time, on-site role located in Mumbai for a Customer Support Associate. The Customer Support Associate will handle day-to-day customer interactions, resolve queries, ensure customer satisfaction, and support sales through exemplary customer service. The role also involves assisting in customer training related to product usage and features. Qualifications Customer Support, Customer Experience, and Customer Service skills Sales skills to assist with customer purchases and product inquiries Training skills to educate customers on product features and usage Excellent communication and problem-solving skills ...

Process Excellence Manager Customer Experience Location: Bangalore (In-office) Company: Supertails Work Mode: 6 days working About the Role Supertails is on a mission to redefine pet care through innovation, empathy, and efficiency. We are seeking aProcess Excellence Manager who will play a pivotal role in shaping customer experience, driving automation, and building scalable systems that reduce manual dependency. This role requires a strategic thinker with strong execution skills, deep understanding of e-commerce ecosystems, and the ability to stay ahead of emerging AI functionalities to keep Supertails at the industry forefront. Key Responsibilities 1. Customer Experience & Support Excelle...

As the Senior Manager of Implementation at Rippling, you will play a crucial role in guiding new and existing Mid Market & Enterprise clients through their Benefits, IT, Talent, and Platform implementations. Your main responsibilities will include: - Hiring, mentoring, and growing high-performing teams to meet and exceed quarterly goals and targets, delivering high-quality implementation services to clients - Building, maintaining, and executing quarterly plans aligned with business objectives - Developing, monitoring, and managing key performance metrics - Using a data-driven approach to optimize scalable implementation strategies and processes for improved customer experience - Collaborati...

As a seasoned HR professional with a passion for people and organization building, you will play a crucial role in developing high-performance teams and organizations. Your responsibilities will include: - Bachelor's degree in human resources, business administration, or related field; Master's degree preferred. - 8-12 years of hands-on experience in human resources, focusing on building high-performance teams and organizations. - Proven track record of hiring talent across functions and levels. - Experience in developing and implementing onboarding, talent management, and performance management programs. - Prior experience with startups known for their high-performance culture or well-estab...

Role Overview: Tiger Analytics is seeking self-motivated AI/ML/Data Science professionals with domain expertise in the Banking and Financial Services space and strong technical skills for a challenging role in the Banking & Financial Services Analytics area. As a technical Qualtrics specialist, you will support the growth of the clients CX Research and Analytics team by implementing and maintaining surveys, reporting, and technical implementations in the Qualtrics platform. You will have the opportunity to work with members of the Experience Optimization and Customer Experience Transformation teams to build and refine surveys, maintain dashboards, and create strategic recommendations to impr...

Job Description: As a Sales Development Manager at apna.co, your primary responsibility will be to drive sales directly through company leads and walk-in customers. You will be expected to manage the end-to-end sales process with a strong focus on enhancing the overall customer experience. Achieving sales targets through proactive outreach and building strong relationships will be crucial for success in this role. Key Responsibilities: - Drive sales directly through company leads and walk-in customers. - Manage the end-to-end sales process with a focus on customer experience. - Achieve sales targets through proactive outreach and relationship building. Qualifications Required: - Must be Grad...

Role Overview: As a strategic leader in the unit aligned with the global WRB and contact center strategy, your role involves providing guidance and direction to ensure the delivery of inbound tele-service, tele-sales, and governance across products and segments. Key Responsibilities: - Manage teams/COE to achieve key performance metrics and guide team leads in meeting business goals effectively. - Supervise the team to ensure consistent delivery of customer delight, meeting KPI targets, and maintaining unit costs within acceptable limits. - Handle escalations, track accuracy and timely MI, and manage cost and resource allocation. - Develop initiatives and system changes to enhance customer u...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to ...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor: Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity. Duties and Responsibilities Identify and target potential clients for business loans through channel partners or open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor: Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization’s policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor: Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity. Duties and Responsibilities Identify and target potential clients for business loans through channel partners or open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor: Work Hard: Consistently puts in effort; plans and tracks daily progress to achieve targets. Execute with Rigor: Takes responsibility for meeting targets with focus and effort. Own It: Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to ge...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to gene...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor: Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity. Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners t...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor: Takes responsibility for meeting targets with focus and effort. Own It: Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain, and maintain strong relationships with clients/channel partners to generate business. Effecti...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners or open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to g...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor: Takes responsibility for meeting targets with focus and effort. Own It: Maintains honesty and fairness in all interactions in line with organization’s policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners or open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to generate business. ...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor: Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity. Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners t...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to ...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor: Takes responsibility for meeting targets with focus and effort. Own It: Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners or open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to gene...

Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to generat...

Unit Manager - LAS/Senior Unit Manager - LAS Job Purpose This position is open with Bajaj Finance Ltd. Duties and Responsibilities Strengthen the penetration of LAS in Rest of Maharashtra location. Grow Promoter Financing and Retail customer franchise for LAS business. Responsible to drive distribution network and sales through distribution. Develop and manage the book and define strategies to deliver Net AUM growth. Scale other product lines such as IPO Financing and ESOP Financing. Drive Insurance cross-sell and generate fee income. Drive promotional campaigns and other tactical strategies to enhance distribution. Maintain the required pricing, revenue generation, and zero portfolio delinq...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to ...

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor: Takes responsibility for meeting targets with focus and effort. Own It: Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to gen...