9372 Customer Experience Jobs - Page 28

Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to ...

Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor: Takes responsibility for meeting targets with focus and effort. Own It: Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to generate b...

Manager - Business Loans - Direct Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Duties and Responsibilities Identify and target potential clients for business loans through open market sourcing. Build and maintain strong relationships with clients and channel partners to source business. Prepare and present loan proposals, ensuring all necessary documentation is complete and accurate. Guide clients through the loan application process, addressing any questions or concerns. Stay updated on market trends, loan products, and regulatory changes to provide informed advice to clients. Effectively engage with credit, ope...

Deputy Manager - Business Loans - Indirect Deputy Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard Consistently puts in effort, plans, and tracks daily progress to achieve targets. Execute with Rigor Takes responsibility for meeting targets with focus and effort. Own It Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships...

What You'll Do: Own the roadmap for a key consumer-facing product within the travel ecosystem Collaborate cross-functionally with design, engineering, and business teams to deliver features that resonate with users Engage in technical discussions, understanding system design and architecture to make informed decisions Leverage AI technologies like LLMs (e.g. GPT, Claude), retrieval-augmented generation (RAG), recommendation systems, and conversational agents to enhance product intelligence and personalization Balance speed and quality, prioritizing rapid iterations over perfection to meet market demands What We're Looking For: 5-7 years of product management experience in consumer internet c...

About the role:- Are you someone who loves to build products and also gets curious about the technology stack being used? Have you worked in technical roles at some point in your career and enjoyed them (be it software developer, engineering manager, or architect)? We are looking for Product Owners to enable the delivery of high-quality financial/payment products in a fast-paced, challenging, and creative environment. You will work with business heads and engineering partners to drive the strategy, roadmap, execution of a product area to build high-quality products/systems :- Working closely with business leads to understand product use cases, customer journeys, business applicability and im...

About the role:- Are you someone who loves to build products and also gets curious about the technology stack being used? Have you worked in technical roles at some point in your career and enjoyed them (be it software developer, engineering manager, or architect)? We are looking for Product Owners to enable the delivery of high-quality financial/payment products in a fast-paced, challenging, and creative environment. You will work with business heads and engineering partners to drive the strategy, roadmap, execution of a product area to build high-quality products/systems :- Working closely with business leads to understand product use cases, customer journeys, business applicability and im...

Expectation : - Working closely with business, growth, design & cross-functional teams to understand product use cases, customer journeys, business applicability and impact of each use case. - Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables - Own end-to-end product lifecycle for lending journeys onboarding, credit decisioning, disbursement, repayment, and closure. - Define and optimize funnels to drive adoption, reduce drop-offs, and improve approval/disbursement rates. - Use data to identify bottlenecks, define hypothes...

About the team: We are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers for We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants. About the role: Are you someone who loves to build products and also gets curious about the technology stack being used? Have you worked in technical roles at some point in your career and enjoyed them (be it software developer, engineering manager, or architect) We are looking for Produ...

Managed and grown cross functional teams Has experience in managing critical operational processes, with SLA responsibility Worked in process improvement Track record of employee development (including an emphasis on selection and retention) Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning Excellent written and oral communication skills A strong people leader with the ability to motivate and inspire cross-functional teams A creative problem solver, with a proven track record of thinkingoutside the box to solve complicated and multi-faceted problems Excited by operational process and challenges, with a knack for figuring out how to make things...

Key Responsibilities Supervise daily operations of the team to ensure performance targets (KPIs) are met. Assign tasks and monitor team workloads to ensure timely and quality delivery. Act as a point of contact for escalations and resolve issues efficiently. Provide coaching, feedback, and support to team members to improve performance. Monitor and evaluate team and individual performance through regular reviews. Identify training needs and coordinate with HR/training teams for employee development. Foster a positive team culture focused on accountability, ownership, and collaboration. Maintain reports, dashboards, and data related to team output, productivity, and quality. Ensure compliance...

What its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ea...

We are looking for a highly motivated and skilled Customer Experience Agents to join our team. You will be the first point of contact for our professionals and customers across Australia, New Zealand, the UK, the US and Global Emails. Required Candidate profile Act as the first point of contact for our professionals/customers in Australia,New Zealand,the UK,the US/Global Emails Shift timings: APAC,UK,US Be a product expert,assisting new/existing professional

Work Experience: minimum 12 months outbound call handling exp and work experience in outbound or customer facing role Candidate should be fluent in English & Hindi with below languages Languages should know: Position 1: English, Hindi, Marathi Required Candidate profile Should have good analytical skills Identify root causes by regular RCA with the TLs Handle escalations: Position 2: English, Hindi and Telugu Mode of interview- face to face Notice period- 15 days

8-10 years of relevant experience in process excellence, preferably within BPO, shared services, or back-office operations Strong knowledge of back-office workflows; exposure to voice support processes a plus Hands-on experience as an individual contributor in driving Six Sigma or Lean projects (Green Belt or Black Belt preferred) Proven experience in identifying operational gaps and delivering measurable improvements Excellent communication and presentation skills with the ability to influence stakeholders at various levels and foster a culture of continuous improvement and quality Strong analytical skills with expertise in tools like Excel, Power BI, or similar platforms Exposure to tools ...

Assistant Manager - Business Loans Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Duties and Responsibilities Identify and target potential clients for business loans through open market sourcing. Build and maintain strong relationships with clients and channel partners to source business. Prepare and present loan proposals, ensuring all necessary documentation is complete and accurate. Guide clients through the loan application process, addressing any questions or concerns. Stay updated on market trends, loan products, and regulatory changes to provide informed advice to clients. Effectively engage with credit, op...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners ...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners ...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners ...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor: Takes responsibility for meeting targets with focus and effort. Own It: Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to ...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor: Takes responsibility for meeting targets with focus and effort. Own It: Maintains honesty and fairness in all interactions in line with organization’s policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners or open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to g...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners ...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners or open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners t...

Join us as a Customer Service & Operations Unit Leader This is a great platform to advance your career and showcase your extensive leadership skills You'll be leading the people in your unit to deliver outstanding customer experiences and successful business outcomes You can expect to enjoy an engaging and fast-paced environment, as well as considerable stakeholder interaction We're offering this role at vice president level What you'll do You'll be overseeing the smooth running of your unit, creating and embedding a high performing culture of customer service, driven by a passion for exceeding customers expectations. We'll look to you to make sure that your teams have the tools and knowledg...

Position - Store Manager Location - Bengaluru , Karnataka Experience - Min 1 Year of experience in retail sales (women wear or fashion industry preferred ) KANNADA SPEAKER Role Overview We are looking for a dynamic and energetic Store Manager with 23 years of retail experience to lead our store operations. The ideal candidate should be customer-centric, fashion-forward, and able to build strong relationships with both customers and staff. Proficiency in English with working knowledge of Hindi and Kannada will be a plus. Key Responsibilities Store Operations: Oversee daily store activities including opening, closing, housekeeping, and display management. Customer Experience: Ensure a seamless...