16637 Customer Experience Jobs - Page 28

Oversee day-to-day facility operations including housekeeping, security, maintenance, and vendor management. Ensure compliance with safety regulations, statutory requirements, and service quality standards. Coordinate preventive maintenance, inspections, and infrastructure upkeep activities. Handle facility-related issues, reporting, and continuous improvement initiatives. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Oversee day-to-day facility operations including housekeeping, security, maintenance, and vendor management. Ensure compliance with safety regulations, statutory requirements, and service quality standards. Coordinate preventive maintenance, inspections, and infrastructure upkeep activities. Handle facility-related issues, reporting, and continuous improvement initiatives. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Lead and manage team performance to achieve operational and service delivery targets. Allocate work, monitor productivity, and resolve escalations effectively. Coach team members, conduct performance reviews, and support skill development. Ensure adherence to policies, quality standards, and continuous improvement initiatives. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

As a Customer Service Executive, you will be the first point of contact for customers, handling calls, emails, and follow-ups, ensuring timely resolution of queries and a superior customer experience. 1) Handle incoming customer calls, emails, and walk-ins 2) Resolve customer queries and complaints effectively 3) Follow up on complaint resolution and delivery status 4) Coordinate with vendors for delivery tracking 5) Ensure confidentiality and accurate handling of customer data 6) Provide consultative support by suggesting suitable solutions Requirements / Qualification- 1) Experience or knowledge in Customer Service / CSA role 2) Good communication skills 3) Working knowledge of MS Office &...

In this role, you will have the exciting opportunity to shape and enhance the customer experience, acting as a trusted advisor to our clients. Your expertise will be instrumental in developing and implementing tailored solutions, ensuring our clients' success and long-term loyalty. With a focus on collaboration and a deep understanding of the market, you will play a vital role in driving our organization's growth and maintaining its competitive edge. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Lead the design and development of customized solutions, ensuring they meet client requirements and exceed expectations. Foster strong relationships with clients, understanding their unique needs a...

Job Purpose Oversee clinic operations, business performance, team management, service standards, and client experience. Key Responsibilities 1. Business Performance Lead clinic operations and achieve monthly business targets. Manage consumption, pipeline, collections, customer count, ticket size, and conversions. Ensure compliance with local regulations and proper record-keeping. 2. Systems & Processes Drive SOP adherence, audits, billing, inventory, and cash management. Maintain digital customer records and ensure proper use of clinic resources. 3. Customer Service Ensure high-quality service delivery and customer experience. Engage HNI clients, drive repeat business, manage feedback, and r...

Job Title: Hospitality Manager (Female) Company: anantam Multi-Designer Store Location: Golf Avenue 42, Gurugram Experience Required: Minimum 57 years in Hospitality / Guest Relations Prior experience in handling premium clientele / international guests is preferred Working Days: 6 days/week Start Date: Immediate Education: Bachelor’s degree in Hospitality Management or related field (preferred) Industry: Hospitality / Luxury Services Employment Type: Full-time CTC: 4.80LPA to 6LPA Languages Required: English, Hindi. Japanese is a plus.(Multilingual proficiency required) Job Summary: We are seeking a smart, confident, and well-groomed female Hospitality Manager with a pleasing personality an...

Interview for Customer Service Jobs in Malta( freshers can also apply) For Telephonic Round: Call 9240234024 (100 Hot Line No.) Or you can WhatsApp on 9540377764 (CITA Official WhatsApp Team) Requirements: * Age: 18 to 30 * Fresher or 1+ year experience in Customer Service / Hospitality / Front Office * Good English & strong communication skills * Well-groomed, polite & customer-oriented * Hospitality / Customer Service Diploma is an added advantage Key Responsibilities: * Greeting and assisting customers professionally * Handling customer inquiries through phone, email or in person * Providing accurate information regarding services, facilities, and processes * Maintaining high service and ...

About the role:- Are you someone who loves to build products and also gets curious about the technology stack being used? Have you worked in technical roles at some point in your career and enjoyed them (be it software developer, engineering manager, or architect)? We are looking for Product Owners to enable the delivery of high-quality financial/payment products in a fast-paced, challenging, and creative environment. You will work with business heads and engineering partners to drive the strategy, roadmap, execution of a product area to build high-quality products/systems :- Working closely with business leads to understand product use cases, customer journeys, business applicability and im...

Our Global payroll department is looking for an experienced self-motivated system savvy Sr. Payroll Analyst to join our team. Reporting to the Payroll Manager, the Sr. Analyst will work closely with the Accounting, HR and Benefits teams. The Sr. Payroll Analyst will be responsible for the coordination of all payroll cycles and payroll associated tasks, drive to evaluate and improve processes, and work collaboratively across multiple functions to improve the customer experience. We are looking to speak to candidates who are based in Gurugram Office for our hybrid working model. Essential Job Functions and Accountabilities: Perform a variety of payroll functions in preparation, distribution, a...

Roles and Responsibility Manage and lead a team of customer support agents to achieve high levels of customer satisfaction. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to resolve complex customer issues. Analyze customer feedback and provide insights to improve the overall customer experience. Train and coach team members to enhance their skills and performance. Monitor and report on key performance indicators to ensure continuous improvement. Job Requirements Proven experience as a Team Leader or Manager in a customer-facing environment. Strong knowledge of customer service principles and practices. Excellent co...

Assistant Relationship Manager / Relationship Manager / Senior Relationship Manager Purpose : The primary purpose of the Relationship Manager in the Bancassurance role at Shriram Life Insurance Company is to support the growth and development of the company's bancassurance channel. This role involves building and nurturing strong relationships with Partners, assisting in achieving sales targets, and ensuring a seamless customer experience. The Relationship Manager will work closely with bank staff to drive the sales of insurance products, provide necessary training and support, and maintain high levels of customer satisfaction. Key Responsibilties Assist in achieving sales targets by support...

Assistant Relationship Manager / Relationship Manager / Senior Relationship Manager Purpose : The primary purpose of the Relationship Manager in the Bancassurance role at Shriram Life Insurance Company is to support the growth and development of the company's bancassurance channel. This role involves building and nurturing strong relationships with Partners, assisting in achieving sales targets, and ensuring a seamless customer experience. The Relationship Manager will work closely with bank staff to drive the sales of insurance products, provide necessary training and support, and maintain high levels of customer satisfaction. Key Responsibilties Assist in achieving sales targets by support...

Assistant Relationship Manager / Relationship Manager / Senior Relationship Manager Purpose : The primary purpose of the Relationship Manager in the Bancassurance role at Shriram Life Insurance Company is to support the growth and development of the company's bancassurance channel. This role involves building and nurturing strong relationships with Partners, assisting in achieving sales targets, and ensuring a seamless customer experience. The Relationship Manager will work closely with bank staff to drive the sales of insurance products, provide necessary training and support, and maintain high levels of customer satisfaction. Key Responsibilties Assist in achieving sales targets by support...

Job Title: Duty Manager (Vice Captain) Location: Bengaluru Reports to: Store Manager Job Summary The Supervisor/Duty Manager/Vice Captain at SAVOmart is responsible for supporting daily store operations, supervising floor staff, driving customer satisfaction, and ensuring efficient and compliant retail activities. The Supervisor works closely with the Store Manager to achieve sales, service, and operational targets while maintaining high standards of store presentation and teamwork. Key Responsibilities Operational Oversight Assist in running daily store activities, including opening/closing procedures, cash handling, POS operations, and shift transitions. Ensure store standards related to c...

Store Manager Savomart Location: Bangalore Experience: 4 to 9 Years (FMCG Retail/QSR) CTC: 4.25 to 5 Lakhs Role Summary Responsible for overall store operations in a hard-discounter FMCG retail format, ensuring cost control, strong inventory discipline, and a smooth customer experience. Key Responsibilities - Manage day-to-day store operations as per SOPs. - Maintain hygiene, safety, and statutory compliance (FSSAI, audits). - Drive sales, control shrinkage & wastage, and manage manpower cost %. - Ensure stock availability, GRN accuracy, FIFO/FEFO, and cycle counts. - Lead and manage the store team effectively. - Resolve customer issues and ensure quick checkout experience. - Maintain MIS re...

Role & responsibilities Service & Sales Profile: Customer Initiated Associate Role Customer Experience Delivery : Engage customers via chat/call using tools and scripts; route complex issues to the next support tier. Account & Billing Support : Address basic queries on plans, billing, usage, and account access. License & Admin Assistance: Guide customers on seat management and navigating the Admin Console and support resources. Creative Support : Showcase Adobe Express and Firefly for everyday tasks like school projects and SMB content creation. Documentation & Escalation : Log interactions accurately in CRM and escalate cases beyond scope per defined processes. Retention & Renewal Support: ...

We are looking for a highly motivated and results-driven Inside Sales Executive / Lead Generation Executive to join our team at TIGI HR SOLUTION PVT. LTD. The ideal candidate will have excellent communication skills and the ability to generate leads and drive sales growth. Roles and Responsibility Develop and execute effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients to identify new business opportunities. Conduct market research to stay updated on industry trends and competitor activity. Collaborate with cross-functional teams to develop targeted marketing campaigns. Analyze sales data to optimize sales performance and improve cus...

We are looking for a highly skilled and experienced Telesales Representative to join our team. The ideal candidate will have 17-25 years of experience in telesales, with a strong background in sales and customer service. Roles and Responsibility Develop and maintain relationships with existing customers to increase sales and revenue. Identify new business opportunities and generate leads through cold calling and other sales techniques. Conduct market research to stay updated on industry trends and competitor activity. Collaborate with internal teams to achieve sales targets and improve overall performance. Provide excellent customer service and support to resolve customer complaints and conc...

We are looking for a highly skilled and experienced Front Desk Specialist to join our team. The ideal candidate will have 3-5 years of experience in front desk operations, excellent communication skills, and the ability to work efficiently in a fast-paced environment. Roles and Responsibility Manage front desk operations, including handling phone calls, emails, and walk-in visitors. Provide exceptional customer service to clients and visitors, ensuring their needs are met and concerns addressed. Maintain accurate records and reports, including client information and appointment schedules. Coordinate with other departments to ensure seamless workflow and efficient operations. Develop and impl...

We are looking for a highly skilled and experienced Cashier to join our team. The ideal candidate will have 3-5 years of experience in handling cash transactions, providing excellent customer service, and maintaining accurate records. Roles and Responsibility Manage cash transactions accurately and efficiently. Provide exceptional customer service by responding promptly to customer inquiries and resolving issues professionally. Maintain accurate records of cash receipts, payments, and inventory. Ensure compliance with company policies and procedures related to cash handling. Collaborate with colleagues to achieve sales targets and improve customer satisfaction. Stay updated with changes in c...

About Infoedge: Info Edge’s mission is to create world-class platformsthat transform lives by continuously innovating. Ourproducts and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to emp...

Creates innovative processes, products, and solutions in anticipation of trends Activities may cover both innovation in products and services offered to clients as well as innovation in internal processes Introduces disruptive ideas to the company''s operations Develops and rationalizes solutions, researching and designing innovative ideas Oversees the strategy and culture required for employees to experiment with the right resources at the right level Responsibilities may include collecting and testing ideas within company, assessing and prioritizing opportunities in line with business and innovation strategy Experienced Specialist in one specialized discipline as well as having a thorough ...

Business Intelligence (BI) Data Analysis work includes: Analyzing business intelligence data to inform business and product decisions Blending historical data from available industry reports, public information, field reports or purchased sources as input to analyses Identifying and analyzing industry/geographic trends and competitor market strategies and monitoring current/potential customer trends Partners with other areas of the business (eg, Marketing, Logistics, Customer Service, etc) to model the outcome of implementing potential business strategiesPositions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates Executes...

IT Infrastructure/Systems Architecture work involves developing the core technical platform, capabilities, and services that support business processes and data including: Mapping the relationships between IT platform/infrastructure components (i.e., Technology End Users, IT Systems Software & Hardware, and Info-Communications Transmission Networks) Identifying the key technology interactions and dependencies across systems/platforms impacting the organizations ability to achieve integration, compatibility, and performance targets Evaluating total cost of ownership and return on investment of various IT platform/infrastructure alternatives Positions on this level have comprehensive knowledge...