16637 Customer Experience Jobs - Page 27

Responsibilities & Key Deliverables Streamline field service processes and ensure effective implementation and monitoring. Stay updated with industry best practices and incorporate them into operations. Simplify processes without compromising compliance or core objectives. Ensure breakdown and workshop turnaround time (TAT) is achieved within defined limits. Establish & Develop technical call center capability. Develop and maintain a best-in-class, user-friendly mobile application for customers and dealers, ensuring compliance and process integrity. Oversee call center operations to deliver superior customer experience. Monitor and improve service workflows for efficiency and customer satisf...

As a Department Manager you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as we'll as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues. This position reports to the Store Manager and has the Sales Advisor as direct reports....

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; no work experience required. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Res...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; no work experience required. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Res...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

Job Description JOB DESCRIPTION We are looking for Territory Service Manager, for a full-time role in MSIL, who have the passion to change the landscape of the Automobile industry, Here are the roles that will be offered to the selected candidate: 1. Business Growth Aspects Supporting workshops in improvements of business parameters like Periodic Maintece, Load growth etc Assisting dealerships in reducing inefficiencies like TAT and increasing service/sales ratio. Analysis of workshop data and trend monitoring for customer retention and implementing new service strategies in the territory. 2. Technical Aspects Handling critical customer complaints and technical issues of the territory Managi...

Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities/ Key Deliverables Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of Maxlife process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by Max life ways of training & Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the...

Mandatory: Bachelor s degree (BE, BTech, MCA) or MBA in Finance. Minimum 5 years of experience in Implementation, support, or upgrade Projects with at least 1 implementation experience on SaaS PPM - Projects Foundation, Project Management, Costing, Planning, Billing , Contract and Grants Deep functional understanding of financial processes and ERP PPM solution areas. Strong analytical and problem-solving skills. Ability to thrive in a fast-paced, dynamic environment with minimal supervision. Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge. Ability to relate the product functionality to business...

Develop your career in Human Resources by mastering the art of flawless transactional execution. If you thrive in a team environment and love customer service, this client-centric role was made for you. As a HR global new hire onboarding senior team member, you deliver a best in class, simplified and personalized experience to new hires in support of their HR needs. You interact with all employee types at various levels on a range of topics and/or issues using strong attention to detail, thoughtfulness, and empathetic support. You adhere to company policy and guidelines in support of our mission to make dreams possible for everyone, everywhere, every day. Job responsibilities Communicates wi...

Need to work along with client team of a specific region. Need to communicate to the client on a regular basis through e-mail and telephone. Weekly/daily calls on a regular basis Flexible to work in any shift open to putting in extra hours when required Prepare and review journal entries - System, Manual (Payroll allocation, Accruals, Prepayments, Netting entries, Allocations etc.) Month end close GL activities Fixed Asset Accounting for Domestic business Reconciliations of Balance sheet accounts Intercompany reconciliations including foreign currency translations Cash receipts and cash applications Advance Excel Knowledge would be added advantage like using Formulas Vlookup, Pivot table, ch...

Description Should be able to manage the day today planning, Operational challenges, problem-solving of external vendors / team. Analyse the performance of collection agencies and provide them corrective action for improvement. Preparing daily/weekly/monthly reports basis the performance of agencies. To ensure delivery of expected collection targets and set high performance levels. Should be able to develop the team, to ensure delivery of a consistently superior customer experience and high customer satisfaction levels. Delivery of team collection targets, quality, portfolio coverage and productivity targets indicators. People Management, including all HR related issues, as well as staff dev...

Job Summary Opportunity to be associated with MAX Life Insurance Pvt. Ltd. As Business Development Manager and build a distribution enterprise. Responsible for recruiting and managing a team of Leader and agents. Responsible for recruiting a team of Leaders, who will recruit agents and agents will source direct business. Key Responsibilities/ Key Deliverables Exceed recruitment target on new agency leaders and agent enrollments. Enhance quantity and quality recruitment by developing successful leaders. Emphasis on quality recruitment by the Agency Leaders and Agency Associates through one-on one session. Create mutual support platform for Financial Executives, Agency Associate and Agents to ...

About The Role Skill required: Omnichannel - Customer Service Technology Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 coun...

About The Role Skill required: Property & Casualty- Underwriting - Insurance Underwriting Designation: Underwriting New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 12...

Blackbaud''s Services PMO is a centralized Project Management Office that works hand in hand with the Customer Success Services teams and our customers . Project Manager, Associates , or Project Coordinators, are responsible for staffing, scheduling and project management of Blackbaud services projects. Project Managers serve as the internal representatives for the customer as they implement projects. Individuals in this role must have excellent customer service skills and are responsible for ensuring clients have a superior customer experience. Project Managers work with cross-functional teams to manage project delivery. This team is evaluated on project implementation process, client care ...

Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Manager About the Role We are seeking a Manager Strategist who combines structured strategic thinking with creativity and customercentric problemsolving. This role sits at the intersection of consulting, strategy, and customer experience (CX) designed for someone who thrives on solving complex business problems while crafting meaningful customer journeys. This is a left + right brained role analytical rigor meets creative vision. Ideal for candidates from toptier consulting or strategy backgrounds who are excited to shape business direction while staying close to customers and experiences. Strategic Problem ...

Our Technical Expertise : Digital Strategy : We create competitive business and IT operations transformation strategies to help companies stay ahead of the digital curve. Our approach includes assisting you in selecting the appropriate technical stacks and practices and working with people who can help you envision your business vision digitally. Product Engineering : We partner with you to deliver exceptional customer experiences and business outcomes by tailoring your applications to your unique needs. Our team combines deep industry and technical expertise in product engineering to create solutions that make a real impact and increase operational efficiency. Cloud : We help businesses har...

What you ll do Lead pre-sales and post-sales demos, technical sessions, and onsite engagements to design, deliver, and productionize scalable solutions that show how HackerRank turns complex hiring and upskilling needs into simple, skills-based workflows. Partner onsite with customers, engineers, recruiters, and business leaders to uncover developer needs, listen with empathy, and shape practical, goal-driven solutions. Keep customer projects on track through disciplined execution and proactive updates. Use the right tools, including AI when useful, to deliver faster, more reliable outcomes that strengthen HackerRank s customer experience. Collaborate with Product, Engineering, and GTM teams...

At ZeroNorth, we are at the forefront of transforming the shipping industry through digital innovation. Our solutions go beyond optimizing business operations; they are designed to lead the industry in sustainability by significantly reducing CO2 emissions. Our core mission of making global trade greener drives everything we do. Your contributions will play a crucial role in reducing emissions, aligning commercial success with sustainability, and delivering benefits for both profitability and the environment. ZeroNorth is powered by a diverse team of 550+ professionals with more than 38 nationalities, operating out of global hubs including Copenhagen (our headquarters), Athens, Chennai, Mumb...

Recruit, onboard, and develop insurance agency partners by identifying potential agents, explaining business opportunities, guiding them through licensing processes, and ensuring they are adequately trained to represent the organizations products and values in the assigned territory. Drive agency performance by setting clear targets, monitoring sales productivity, conducting regular performance reviews, and implementing corrective action plans to improve agent efficiency, customer acquisition, and policy conversion ratios. Provide continuous training, coaching, and field support to agency partners on products, sales processes, compliance requirements, and customer service standards to ensure...

Oversee day-to-day facility operations including housekeeping, security, maintenance, and vendor management. Ensure compliance with safety regulations, statutory requirements, and service quality standards. Coordinate preventive maintenance, inspections, and infrastructure upkeep activities. Handle facility-related issues, reporting, and continuous improvement initiatives. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.