16637 Customer Experience Jobs - Page 23

Roles and Responsibilities: Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, and display advertising campaigns for all clients, across industries. Design, build, and maintain our social media presence. Work on content marketing and content syndication for all clients. Measure and report the performance of all digital marketing campaigns and assess them against goals (ROI and KPIs). Identify trends and insights, and optimize spend and performance based on the insights. Brainstorm new and creative growth strategies. Collaborate with internal teams to create landing pages and optimize user experience. Utilize strong analytical ability to evalua...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

3 to 7 years of working experience in IPv4, IPv6, TCP, and BGP. Solid grasp of large-scale LAN and WAN networking technologies. Hands-on experience with Juniper SRX firewalls and Cisco wireless controllers required. Experience with Fortinet/FortiGate firewalls and VPN technologies is a strong plus. Proficiency in either Linux or other variations of UNIX. Strong analytical and organisational skills, including proven abilities to adapt to dynamic project environments while balancing multiple concurrent projects. Experience working in large-scale environments. Flexibility to work in shifts. Professional and Expert-level Wireless and Firewall Certifications preferred. Preferred Qualifications 3 ...

Key Responsibilities: Provide end-to-end technical support to customers through phone, email, and on-site visits Handle product-related queries, troubleshooting, and usage guidance for medical diagnostic devices Coordinate with internal technical and product teams to resolve complex issues within defined timelines Maintain clear documentation of customer issues, resolutions, and feedback Conduct customer training sessions and product demonstrations when required Support the creation and updating of user manuals, FAQs, and support documents Track recurring issues and share insights to improve product performance and customer experience Ensure high customer satisfaction through timely, clear, ...

We are building a next-generation Voice AI platform that is already live with customers and solving real, large-scale conversational use cases. Having validated core capabilities and platform stability, we are now entering the next phase of evolution scaling the product, deepening intelligence, and building industry-first voice experiences. We are looking for a Senior Product Manager who will own the end-to-end product roadmap , drive innovation across conversational intelligence, and partner closely with engineering, ML, and delivery teams to take the platform from strong foundation to category-defining leadership. This is a hands-on role for someone excited about shaping a 0 1 product that...

We are seeking a highly skilled and experienced Salesforce CPQ & NPI Specialist to join our GTM Delivery team. This role is strictly focused on New Product Introduction (NPI) within Salesforce and Salesforce CPQ, with key integrations to DocuSign CLM. The ideal candidate will have a minimum of 5 years of relevant experience, a strong technical systems background, and a proven ability to work cross-functionally with GTM, Sales Operations, and Legal teams. Key Responsibilities Own and drive the end-to-end New Product Introduction (NPI) process within Salesforce and Salesforce CPQ, ensuring timely and accurate setup of new products, pricing, and related rules. Collaborate closely with GTM, Sale...

Responsible for Servicing the Card Members Accounts, to help in maintenance and Resolution of Business Card member Queries. Also, they are responsible for generating Value by pitching cross sales and upgrades to the Business Card Members. Provide Superior Customer Experience to Small Business Card Members who use American Express for several exclusive benefits and services: We not only service, but we also indulge in value generation to maximize spending by identifying the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines Resolve all Customer Queries and Follow Established ...

Amazons Cross Border business provides customers access to Amazon s worldwide selection with a localized search and browse experience, convenient local payment options, end-to-end delivery solutions and access to native customer service on the local Amazon marketplace. Cross Border business simplifies the cross border shopping process by clearing customs on the customer s behalf and by guaranteeing that the customer will not have to pay any additional duties and import fees beyond what is shown at checkout. In 2026, RBS Cross Border Program is expanding into country management of non-footprint (NFP) countries where Amazon does not have a local retail presence. To lead this effort, we are hir...

Fusion CX is hiring a Team Leader to lead training execution, quality governance, and performance readiness for a premium e-commerce support program. This work-from-office (WFO) role is ideal for professionals with strong training leadership experience, cross-functional coordination skills, and a structured approach to capability building and quality compliance. About the Role As a Team Leader Training & Quality Governance, you will manage a team of trainers and oversee end-to-end training delivery, nesting governance, and quality enablement. The role focuses on training effectiveness, operational readiness, stakeholder coordination, and continuous improvement to ensure teams meet defined th...

Customer Happiness at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. Its not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly. Providing time-sensitive help to meet the customer s needs during each interaction is of utmost importance. What are we looking for you're empathetic to customers and can easily put yourself in their shoes. You listen and understand we'll. Your job is to make the customer feel empowe'red and happy after each interaction. You love solving problems and have the abili...

Our product team is at the heart of our ultra-high growth, innovation, and customer success. As a Product Manager you will own and drive our Engagement-focused Customer Data Platform (CDP) that caters to the data & analytics needs of Acqueon s Customer Engagement Cloud. You will engage customers, sales teams, customer success teams and other PMs to understand their data platform needs and requirements. You will work closely with product managers, architects, software engineers, user experience, and documentation teams to define and deliver the platform capabilities. As a Product Manager you will Own the product, identify problems, and meet the needs of users and stakeholders, define and prio...

At Apple, we believe that our products are only as good as the people who create them , description:Apple IS&T is looking for a Swift Engineer to build intuitive, high-quality applications that improve employee productivity and workplace experiences You will work with versatile engineers in a dynamic, technically demanding environment you'll be expected to demonstrate creativity in problem solving with the ability to think quickly to come up with solution in time-condensed situations You should be self-motivated and passionate about driving forward the customer experience We promote the ability for you to experiment with new Apple technologies that can have a strong impact on the application...

Description In this role, you will be involved in quality engineering for critical customer facing applications, work in a fast-paced, dynamic environment and be directly responsible for: - The quality of Apple’s products, including consistent functionality, performance and stability - Understanding new and existing feature implementations in order to craft informed, robust testing charters - Authoring and reviewing test scenarios, scripts and plans - Conduct functional, regression, performance, and security testing using automation tools - Identifying and report defects, inclusive of first-level root cause analysis and consistent steps to reproduce - Design, develop, and maintain automated ...

In this role your day would have a mix of stakeholder interactions, third party vendor meetings and data deep dives and you will manage the following: 1) Stakeholder Management: Manage and influence cross-functional stakeholders across Payments, Tech, and Product to align priorities, resolve dependencies, and drive execution. 2) Leadership Scorecards and Reporting: Own leadership scorecards and reporting to provide accurate, timely, and insight-driven visibility into Payments performance and defect trends. 3) Defect Reduction Across Payments: Drive defect reduction initiatives across multiple Payments categories through root-cause analysis, process improvements, and cross-team collaboration....

As a Platform Engineer you will . Own the responsibility for the implementation of Five9 products into our customers ecosystems. Communicate the functionality and implementation process at all levels from business users to technical engineers. Act as a consultant and product SME as you interface with end users to assess their current processes and gather their requirements. Implement, configure, and test the softwares in the customer s environment. Train and support user testing before moving into a production setting. Troubleshoot new and outgoing implementation issues while effectively communicating and updating clients. As a Platform Engineer you will need . Understanding of omni channel ...

About the Team The Customer Experience Manager role will be part of the newly established Customer Experience organization at Nutanix, located in Pune, India. This team focuses on enhancing customer relationships and driving satisfaction in the APJ region. The culture within the team is collaborative and empowering, aimed at achieving excellence while fostering long-term relationships with customers to become trusted partners. The mission of the team is to ensure customer needs are met, drive the adoption of Nutanix solutions, and ultimately deliver outstanding customer success. You will report to the Director of Professional Services, who believes in a collaborative management style that em...

Role Overview : We are looking for an Adobe Experience Platform (AEP) Solution/Data Architect with strong expertise in Real-Time CDP and hands-on experience designing end-to-end customer experience ecosystems The candidate will be responsible for solution architecture, data modelling, identity strategy, ingestion patterns, and integration with activation platforms such as Adobe Journey Optimizer (AJO) and Customer Journey Analytics (CJA) The role involves partnering with business, marketing, and engineering teams to define scalable AEP-driven personalization and audience activation strategies Key ResponsibilitiesAct as the primary architect for AEP solution design, ensuring scalable, secure,...

Customer Success Manager (AI & Automation) || Location: Panchkula | Experience: 3+ years | Salary: 7-10lpa | Contact: Ritu - 9990744966 (WhatsApp or Call) Note: If you want your CV gets shortlisted, Copy, Paste and fill out the below form for a better response. Job Apply Link: https://shorturl.at/0Xtm6 Customer Success Manager (AI & Automation) Role Summary The Customer Success Manager AI & Automation is responsible for designing, implementing, and continuously improving AI-driven workflows that enhance customer experience and operational efficiency. This role bridges customer success, operations, and technology, with a strong focus on reducing manual effort, improving response quality, and ...

The Product Manager is a high performing, experienced individual contributor with strong organizational savvy, interpersonal and negotiation skills that can provide strong leadership, product planning and product vision that delivers against the companys OKR/KPI. The Product Manager leads development of a product domain strategy, with strategic planning for product domain portfolio inclusive of dependencies from other teams. Roles and Responsibilities: Create new metrics to measure customer insights, as needed. Form a holistic and global understanding of the end-to-end customer experience based on a synthesis from multiple sources Propose and evaluate product changes in other domains based o...

Senior Sales Executive- Jewellery Store At ORNAZ , we're re-imagining what it means to buy fine jewellery in India. Our boutique isn't just a store it's an experience. We're looking for a Senior Sales Executive who can combine operational excellence with a warm, customer-first approach to make every visit unforgettable. What You'll Do Lead daily store operations opening, closing, inventory, and visual merchandising. Deliver a premium customer experience , guiding clients through their journey from walk-in to purchase and beyond. Manage sales targets and report on performance metrics. Train, mentor, and motivate store staff to deliver excellence. Coordinate with production & logistics teams t...

Job Description - Email & Chat Associate : Role Overview: Motivated and customer-centric Chat & Email Support Executive to manage customer queries through digital channels such as web chat, WhatsApp, and email. The role requires excellent written communication skills, problem-solving ability, and a customer-first attitude to deliver a seamless experience to VISLs B2B and B2C customers. Handle customer inquiries both over chat, email and if required Follow up customer on calls where necessary. Provide accurate information on products, orders, services, invoices, and other queries. Escalate unresolved queries to relevant teams and ensure timely resolution. Maintain chat etiquette, tone, and pr...

Hiring for Customer service voice & Chat support Excellent Comms Required. Any Grad/ UG with 1 year ICC exp can apply Salary Upto 35k in hand 5 Days working Rotational shift/ Roaster off 24*7 Shift Cabs/ Allowance Call/WhatsApp Sakshi 9910986621 Required Candidate profile • Excellent spoken / written English • Computer proficiency • Ability to handle customers professionally • Freshers welcome Perks and benefits Incentives Cab facility Growth opportunity

About The Role Skill required: Reinsurance - Collections Processing Designation: Claims Management New Associate Qualifications: BCom Years of Experience: 0 to 1 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique nee...