9372 Customer Experience Jobs - Page 22

Deliver disbursement targets in the assigned area through the Branch Banking channel Monitor daily performance metrics and take proactive measures to meet area-level targets Sales and Channel Development Coordinate with branch managers and staff for regular mortgage product training and support Generate and convert leads from branches, ensuring alignment with zonal strategies Compliance and Risk Management Ensure documentation, eligibility checks, and process adherence at the branch level Support audit and compliance processes as per internal and regulatory norms Customer Experience Support branches in delivering seamless customer experience throughout the loan journey Address and resolve es...

Meet assigned disbursement targets by sourcing home loan business through designated branches Ensure daily follow-up and engagement with branch staff to generate quality leads Create and convert the prospects for cross selling opportunities Sales and Channel Development Support branch teams with product knowledge, sales pitches, and application processing Conduct regular visits and huddles with branch staff to improve lead conversion Compliance and Risk Management Ensure accurate documentation and eligibility checks as per process guidelines Adhere to internal and regulatory compliance requirements Customer Experience Engage with customers referred by branches to ensure prompt service and re...

The Assistant Restaurant Manager is responsible for supporting the daily operations of the hotel restaurant, ensuring exceptional guest experiences, and managing staff.

Sr. Technical Support Specialists are responsible for providing exceptional technical support on OpenText products. As a Sr. Technical Support Specialist, you will reproduce, troubleshoot, and resolve customer issues. You ll identify defects and escalate to OpenText Product Engineering, and test software patches for customers. You will be recognized by your peers as an expert in your chosen product area. This position offers you an opportunity to learn exciting technologies and exercise critical and creative thinking. Our strong team-based environment ensures that our team members support each other to deliver excellent Customer Experience. What you need to Succeed 5+ years experience in a t...

Key ResponsibilitiesWork towards improving the customer experience by simplifying or improving any kind of communication that goes to our customer Content creation Communication Design Knowledge bank for customer communication Stakeholder managementProject management/ Team Management Skills & AttributesEnglish grammar and content writing expertise Knowledge of design software i ePhotoshop, Html coding Managing internal customers and teams, i internal teams who come for customer communication requirements Ability to drive teams to take up customer experience improvement projects and assist them in closure Team Management

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

About The Role : Job TitleVP Product Head Term Lending LocationMumbai, India Role Description As the Product Head you would be responsible for all activities required to define, design, develop and deliver new term lending products to support the business lending strategy. What well offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Ac...

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required

Overview The Analyst S&T & India P01 is responsible for managing and executing Total Rewards operations for the Strategy & Transformation (S&T) along with India P01. This includes core compensation processes/ capabilities such as job evaluations, salary offer recommendations, focal point reviews, annual bonus cycles, and salary planning. The role ensures operational excellence, compliance, and continuous improvement in total rewards operations delivery. Responsibilities Operational Execution Deliver day-to-day Total Rewards operations and services with precision and timeliness. Support compensation processes including job evaluations, salary planning, bonus cycles, and offer recommendations....

Opening: Immediate Portfolio required to screen the application Location: Bandra West, Mumbai Position: Full Time, On-Site We are looking for a Marketplace Specialist who will play a key role in expanding Pinklay s presence across leading Indian and global online marketplaces. This role is for someone who understands the dynamics of fashion e-commerce deeply - from onboarding to scaling, optimizing operations, and driving growth. If you ve got the knack for numbers, trends, and storytelling through data while keeping the brand voice intact, this could be for you. Key Responsibilities Marketplace Onboarding & Management: Lead end-to-end onboarding and setup of Pinklay across relevant Indian a...

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Admi...

JOB SUMMARY Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area. OR 2-year degr...

About One Impression One Impression is the #1 creator marketplace connecting brands with authentic influencers and content creators. We re building the future of how brands and creators collaborate, with speed, transparency, and efficiency at the core. As we scale, support is a mission-critical function. We are looking for a Support Operations Lead to run and scale our support engine across creators and brands. This role combines team management, tech alignment, and operational leadership to deliver world-class customer experience. Role Overview The Support Operations Lead will: Own the end-to-end support function across creators and brands. Manage the support team , ticketing CRM, and ensur...

JOB SUMMARY The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration,...

JOB PURPOSE This job role revolves around d efining and implementing data extracting strategies and leading the team to unleash the power of data analytics by interpreting the data to provide insights and support decision-making for organization s benefit. ORGANISATION CHART Head Technology <= Tech & Analytic Head - Varanasi / Triveni <= Manager Analytics KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators Strategic Data Roadmap & Execution Leadership & Team Development Advanced Data Analysis & Business Insights Data Visualization & Executive Reporting Data Governance & Compliance Oversight Cross-Functional Collaboration & Stakeholder Engagement Overall Project SLAs Low Time-to-...

JOB PURPOSE This job role revolves around d efining and implementing data extracting strategies and leading the team to unleash the power of data analytics by interpreting the data to provide insights and support decision-making for organization s benefit. ORGANISATION CHART Head Technology KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators Strategic Data Roadmap & Execution Leadership & Team Development Advanced Data Analysis & Business Insights Data Visualization & Executive Reporting Data Governance & Compliance Oversight Cross-Functional Collaboration & Stakeholder Engagement Overall Project SLAs Low Time-to-Insight High Data Utilization Rate KEY ACCOUNTABILITIES - Addition...

About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience. About the Role: The Video KYC Officer is part of the liability team under AVC, Axis Bank, which handles the NTB acquisitions and liability products. They need to be proficient in the comp...

About Axis Virtual Centre Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role Virtual relationship managers act as the single point of contact for customer s banking requirements are responsible for the cross selling (assets) business of the bank by exp...

Ways of working : Mandate 3 Employees will work fulltime from their base location About Swiggy Swiggy is India s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. ...

About Customer Obsession Customer Obsession (Sparsh) is a program that has been created by the Bank to achieve the goal of becoming truly distinctive and a leader in the space of customer excellence The team will work across the entire Bank in terms of working on Customer Journeys and identifying the Wow moments that we can deliver for the customer About the Role The Role is to run the Customer Obsession program (Sparsh) for the respective function (branch, Burgundy, CBG or Quick wins squad) and ensuring end to end thinking, innovation in the space as well as timely delivery across the planned sub-projects in the space Be a part of agile cross-functional squad in conceptualizing and executin...

Customer Service specialist - Voice INTERNAL USAGE No of Vacancies Reports to Is a Team leader? No Team Size Grade Business Retail Operations Department Axis Phone Sub - Department Axis Phone Location Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities Keeps a check on any malpractices and de...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader? No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices ...