9372 Customer Experience Jobs - Page 2

Job Title: Senior Manager / AD - Program Project Management- Salesforce Location: PAN India The Role: We are seeking a highly experienced Delivery Recovery & Program Management Leader (16-20 years) with deep expertise in large-scale, multi-technology transformations . This role is pivotal in turning around troubled programs and projects requiring exceptional skills in delivery governance, stakeholder management, and program recovery. The ideal candidate will have a proven track record of recovering, stabilizing, and realigning projects , while ensuring minimal impact on cost, schedule, and scope. This role spans across multiple industries and technologies, demanding both strategic leadership...

Roles and Responsibility Develop and implement effective travel operations strategies to enhance customer experience. Manage and coordinate with various stakeholders, including suppliers, vendors, and internal teams. Analyze market trends and competitor activity to identify opportunities for growth. Collaborate with cross-functional teams to develop and launch new products and services. Monitor and control expenses to ensure cost-effectiveness and profitability. Implement process improvements to increase efficiency and productivity. Job Requirements Proven experience in travel operations management, preferably in the IT Service & Consulting industry. Strong understanding of OTA/TMC operation...

Roles and Responsibility Provide exceptional customer support through various communication channels. Resolve customer complaints and issues professionally and promptly. Collaborate with internal teams to resolve complex customer issues. Develop and maintain a thorough understanding of products and services. Identify and escalate potential issues to senior management. Analyze customer feedback to improve overall customer experience. Job Requirements Fluency in German is mandatory. Excellent communication and problem-solving skills are required. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and critical thinking skills are necessary. Experience in customer ...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance overall customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance targets and quality standards. Job Requirements Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to work indepe...

Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Resolve complex customer complaints and issues professionally and promptly. Collaborate with internal teams to resolve customer issues and enhance overall customer satisfaction. Develop and maintain a thorough understanding of products and services to effectively address customer inquiries. Analyze customer feedback and suggest improvements to processes and procedures. Work in a fast-paced environment, handling multiple tasks simultaneously while maintaining attention to detail. Job Requirements Strong communication and interpersonal skills are essential for building rapp...

Roles and Responsibility Provide exceptional customer service through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Strong proficiency in French language (written and spoken). Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing situations. Strong problem-solv...

Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Resolve customer complaints and issues professionally and promptly. Collaborate with internal teams to enhance overall customer experience. Develop and maintain thorough knowledge of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Proficient in French language. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. St...

Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Excellent communication and interpersonal skills are required to interact effectively with customers. Strong problem-solving and analytical skills are necessary to resolve co...

Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and courteously. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficient in French language with excellent written and verbal communication skills. Strong understanding of customer service principles and practices. Abil...

Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Resolve customer complaints and issues professionally and promptly. Collaborate with internal teams to resolve complex customer issues. Develop and maintain a thorough understanding of our products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve customer support processes and procedures. Job Requirements Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Experience with customer relationship management softwa...

Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced environment and manage multiple tasks simulta...

Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and courteously. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficiency in French language is mandatory. Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and man...

About The Role This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a product's physical form, function and performance, and the assurance of safety, reliability, availability and maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation...

About the Job: Red Hat Experience Engineering (XE) is looking for an Associate Manager to join our growing XE AI and Data team. In this role, you will help grow and develop a new team focused on extending our use of AI capabilities across associate and customer experiences to create measurable impact, and on XEs foundational data assets, from governance to reporting strategy to cross-company data pipelines. We will need you to have experience leading a team in a technical, fast-paced environment, combined with a passion for improving the product, associate and customer experiences. What will you do: Lead your team by using Open Management Principles, build and guide career development and en...

As a General Manager - Operations, you will be responsible for leading a team of Operations Leads and ensuring customer delight. You will coordinate with design and the production team to keep them in alignment with the committed timelines for your cohort/ city. You will manage internal stakeholders such as Finance, Vendor teams, Installer teams etc to ensure they get the required support to meet the customer promised timelines and quality standards. Roles and Responsibilities Own the customer experience completely post booking of project till the time of handover. Act as a highest point of escalation for your region and ensure any of the issues highlighted by the customers are resolved with...

Roles and Responsibility Provide exceptional customer service and support through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to resolve complex customer complaints. Develop and maintain a thorough understanding of products and services. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve customer experience and loyalty. Job Requirements Proven experience in customer support, preferably in an international setting. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work in a fast-pa...

Proficient in French Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and courteously. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficiency in French language is mandatory. Strong communication and interpersonal skills are essential. Ability to work in a fast-pace...

Roles and Responsibility Provide exceptional customer service and support to clients via phone, email, or chat. Resolve complex customer complaints and issues professionally and promptly. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Develop and maintain thorough knowledge of insurance products and services. Identify opportunities to upsell and cross-sell insurance products to customers. Maintain accurate records of customer interactions and transactions. Job Requirements Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent problem-solv...

Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficient in Mandarin Chinese language with excellent written and verbal communication skills. Strong understanding of customer service principles and practice...

Roles and Responsibility Handle inbound calls from customers and resolve their queries professionally. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer issues. Collaborate with internal teams to enhance overall customer experience. Maintain high levels of product knowledge to effectively support customers. Meet performance targets and adhere to quality standards. Job Requirements Excellent communication and interpersonal skills. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to work inde...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services. Stay updated with industry trends and developments to improve customer service. Job Requirements Minimum 1 year of experience in customer service or a related field. Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Familiarity with IT ...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners ...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor: Takes responsibility for meeting targets with focus and effort. Own It: Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to ...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners or open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners t...

Assistant Manager - Business Loans About The Role Assistant Manager - Business Loans Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Duties and Responsibilities Identify and target potential clients for business loans through open market sourcing. Build and maintain strong relationships with clients and channel partners to source business. Prepare and present loan proposals, ensuring all necessary documentation is complete and accurate. Guide clients through the loan application process, addressing any questions or concerns. Stay updated on market trends, loan products, and regulatory changes to provide informed adv...