13485 Customer Experience Jobs - Page 2

Role Overview: The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. Key Responsibilities Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packa...

In our always on world, we believe its essential to have a genuine connection with the work you do. The Team: Ruckus Networks Customer Support and Services (CSS) is a globally distributed team functioning with a unified operations model. We are excited to be modernizing our business with a clear focus on the Customer s Experience. Team: Technical Customer Experience Centre (TAC) at CommScope Ruckus Role Purpose: The Senior Staff Technical Support Engineer (TSE) takes ownership of customer reported network issues in order to provide assistance to quickly restore service and provide problem resolution. Staff TSEs are also responsible for reproducing customer reported issues in a lab environmen...

Job Profile - Communication Manager Persistency / Renewal Line of Business (LOB) Designation & Grade - Manager / Senior Manager Position Type (New / Replacement) - Replacement Salary Range - As per company norms Job Location - Goregaon - HO Reporting Authority - (Designation + Function) - AVP business retention Specific Responsibilities: Manage the communication for Persistency / Renewal LOB Manage and oversee all communications related to the Persistency / Renewal LOB, ensuring alignment with business objectives Possess a strong understanding of renewal processes and time-to-market requirements for digital communications Monitor system-generated as well as manual communications to ensure ti...

What You'll Do The Technical Account Manager role is a, high-visibility opportunity to work directly with Avalara's most important customers. If you're excited to combine technical depth with customer impact, we'd love to hear from you. You will report to the Senior Manager, Product Support. You will work from our office in Pune. What You'll Do: The Technical Account Manager (TAM) E-Invoicing & Live Reporting is an important member of Avalara's customer support organization, responsible for managing strategic enterprise relationships and ensuring compliance with local regulatory demands. You'll be the primary technical contact and escalation point for high-value customers using Avalara's E-I...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

What you'll do As Strategy & Innovation Manager, you'll project manage and deliver the strategy of innovation projects through all stages of the innovation lifecycle, including design, build and test. With strong communication and collaborative skills, youll lead commercial discussions and decisions to bring innovative solutions to our customers and front-line colleagues. Additionally, youll be: Planning, organising, and delivering projects individually or through project teams Sourcing innovative ideas to build innovation pipelines that are aligned to and support the business strategy and are based on customer needs Iterating and shaping propositions and projects, building on insight and te...

To Get the faster Response please fill the google form below. https://forms.gle/ruGZ5ZjyZJtax3sf8 Key Responsibilities Customer Service Executives (CSE) Shiprocket We’re looking for passionate Customer Service Executives to deliver an exceptional seller experience at Shiprocket , India’s leading eCommerce logistics platform. You’ll handle daily seller queries, manage tickets and panel escalations, and ensure timely, high-quality resolutions by coordinating with internal teams. Responsiveness, ownership, and customer satisfaction will be your success mantra! What you’ll do: Manage inbound/outbound seller communication via calls, chats, and emails Resolve issues within defined SLAs and ensure ...

We are looking for a skilled professional with 6 to 12 years of experience to join our team as a Team Lead in the German Voice Process, located in Jaipur. The ideal candidate will have a strong background in customer service and excellent communication skills. Roles and Responsibility Handle international inbound calls from customers who want to place orders. Respond to inquiries and provide general information to customers. Assist customers in completing purchases online and over the phone. Deliver exceptional customer experience through effective communication. Manage a team of customer service representatives to achieve sales targets. Develop and implement process improvements to enhance ...

We are looking for a highly skilled and experienced Telecaller to join our team in Gurgaon. The ideal candidate will have 1-5 years of experience, excellent communication skills, and the ability to work from home. Roles and Responsibility Interact with clients via phone, WhatsApp, or during their visits to ensure a seamless customer experience. Inform clients about products and guide them through the process and costing to close sales deals. Coordinate with internal teams, including design and operations, to ensure timely delivery to clients. Develop and maintain strong client relationships to increase sales and revenue. Provide exceptional customer service to resolve complaints and concerns...

In the role of a Sales Lead, you will be required to own the sales funnel & drive sales closure. You will need to achieve sales target on projects month on month through a team of 6 to 10 designers. Graduate in any stream | 15 years' of Academic education. 3+ years of work experience in Business Development and Growth with a minimum 1 year in B2C Sales. Strong in multi-tasking & managing complex Ops structures. Strong in Sales & Business Development . Willing to Travel across India/regions of India. Strong leadership and people skills. Extremely high level of ownership around targets. Excellent written and verbal communication skills. Roles and Responsibilities Enure sales funnel management ...

We are looking for a highly skilled and experienced Digital Marketing Manager to join our team in Jaipur. The ideal candidate will have 4-9 years of experience in digital marketing, with a strong background in developing and implementing effective marketing strategies. Roles and Responsibility Design, build, and stimulate our social media presence across multiple channels. Utilize strong analytical skills to evaluate end-to-end customer experience and understand consumer behavior. Collaborate with agencies and vendors to plan and execute digital marketing campaigns, including SEO/SEM, marketing database, email, social media, and display advertising. Provide accurate reports on marketing camp...

We are looking for a highly skilled and experienced Customer Care Executive - Romanian & Bulgarian Language Translator to join our team in Gurgaon. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Translate and interpret written and audio pieces between languages. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to improve overall customer experience. Stay updated with industry trends and developments. Job Requirements Bachelor's ...

We are looking for a highly skilled and experienced Customer Care Executive to join our team in the Recruitment industry. The ideal candidate will have 1-7 years of experience, excellent communication skills, and a passion for delivering exceptional customer service. Roles and Responsibility Handle inbound calls from customers who want to place orders and provide general information. Respond to inquiries and resolve issues professionally and courteously. Work as part of the contact team to deliver exceptional customer experience. Assist customers in completing purchases online and over the phone. Provide upselling opportunities to increase sales and revenue. Maintain accurate records of cust...

We are looking for a skilled Team Leader with 6 to 12 years of experience in international voice process, preferably in a reputed International BPO. The position is based in Jaipur (WFO). The ideal candidate should have excellent customer service skills and be able to handle inbound calls from customers. Roles and Responsibility Handle team operations and ensure high-quality customer service. Respond to inquiries and provide general information to customers. Manage and resolve customer complaints professionally. Collaborate with the contact team to achieve sales targets and deliver exceptional customer experience. Train and guide team members to enhance their skills and performance. Monitor ...

We are looking for a highly skilled and experienced Customer Support Executive to join our team in Sector 48, Gurgaon. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers. Roles and Responsibility Handle customer inquiries via phone, email, chat, and WhatsApp. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to resolve complex issues. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Identify and escalate trends or systemic issues impacting customer experience. Continuously improve knowledge of products and services to effe...

We are looking for a highly skilled and experienced Customer Care Executive to join our team in the Recruitment industry. The ideal candidate will have 2-8 years of experience, excellent communication skills in German, and a passion for delivering exceptional customer service. Roles and Responsibility Handle international inbound calls from customers interested in placing orders. Respond to inquiries and provide general information to resolve customer issues. Work as part of the contact team to deliver exceptional customer experience. Assist customers in completing purchases online and over the phone. Provide upselling opportunities to increase sales revenue. Maintain high levels of customer...

We are looking for a highly skilled and experienced Sales Officer to join our team in Dehradun. The ideal candidate will have 2-8 years of experience in sales and business development, with excellent communication and interpersonal skills. Roles and Responsibility Build and maintain strong relationships with existing clients to ensure customer satisfaction. Understand client requirements and provide effective solutions to meet their needs. Identify and pursue new business opportunities to expand the client base. Conduct market research to stay updated on industry trends and competitor activities. Develop strategies to achieve sales targets and contribute to the company's growth. Schedule and...

We are looking for a highly skilled and experienced Sales Officer to join our team in Delhi, Jaipur, Gurgaon. The ideal candidate will have 1-6 years of experience in sales and business development. Roles and Responsibility Build and maintain strong relationships with existing clients to ensure customer satisfaction. Identify and pursue new business opportunities to expand the client base. Conduct market research to stay updated on industry trends and competitor activities. Develop strategies to achieve sales targets and contribute to the company's growth. Schedule and conduct meetings with clients to discuss products and services. Present company offerings in a compelling and persuasive man...

We are looking for a skilled Digital Marketing Manager with 5 to 8 years of experience to lead our digital marketing efforts in Gurugram, Sector 48. The ideal candidate will have a strong background in digital marketing and social media campaigns. Roles and Responsibility Analyze digital data to draw key recommendations around website optimization. Conduct social media audits to ensure best practices are being used. Maintain digital dashboards for several different accounts. Coordinate with the sales team to create marketing campaigns. Prepare emails to send out to customers. Monitor key online marketing metrics to track success. Create and maintain online listings across potential business ...

The Product Manager is a high performing, experienced individual contributor with strong organizational savvy, interpersonal and negotiation skills that can provide strong leadership, product planning and product vision that delivers against the companys OKR/KPI. The Product Manager leads development of a product domain strategy, with strategic planning for product domain portfolio inclusive of dependencies from other teams. Roles and Responsibilities: Create new metrics to measure customer insights, as needed. Form a holistic and global understanding of the end-to-end customer experience based on a synthesis from multiple sources Propose and evaluate product changes in other domains based o...

Experience : 1 year if 12th pass/Fresher Graduate with Excellent Communication Skills Communication Skills: Excellent verbal and written communication in English Provided your communication is excellent We are hiring enthusiastic and customer-focused individuals for the role of Customer Support Executive in our leading BPO process The ideal candidate will be responsible for handling customer queries, providing accurate information, and ensuring customer satisfaction through professional communication Key Responsibilities: Handle inbound and/or outbound customer calls professionally Resolve customer queries within defined timelines Maintain accurate records of customer interactions Provide pr...

Join us as a Supply Chain Delivery Manager Well look to you to give us a competitive advantage and improve our customer experience Youll be supporting, developing and delivering innovative supply chain solutions that align with our cost and risk appetite expectations As a key member of our team, youll enjoy extensive collaboration and can expect great visibility for you and your work We are offering this role at associate vice president level What you'll do As a Supply Chain Delivery Manager, youll be developing and implementing joined-up, global supply chain strategies and solutions that incorporate the full contract life cycle across multiple spend categories, geographies, and business are...

Join us as a Supply Chain Delivery Manager Well look to you to give us a competitive advantage and improve our customer experience Youll be supporting, developing and delivering innovative supply chain solutions that align with our cost and risk appetite expectations This is an opportunity to achieve excellent exposure in a highly visible role and to make a real impact with your work We are offering the role at vice president level What you'll do As a Supply Chain Delivery Manager, youll be developing and implementing joined-up, global supply chain strategies and solutions that incorporate the full contract life cycle across multiple spend categories, geographies, and business areas. Youll a...

We have a fantastic opportunity for an experienced technical leader to join the MongoDB Technical Services team, leading the APAC Incident & Escalations Management Teams. This is a crucial leadership role that oversees the Asia Pacific teams that ensure our customers are able to successfully run MongoDB at scale and helps them navigate any bumps in the road they may encounter. This role relies on a technical leader who can operate both hands-on, taking ownership of high visibility escalations, often requiring whole-of-company response, while also building the teams and their processes, within a global critical situations management organization, to achieve strategic goals as MongoDB rapidly ...

As an ideal candidate for this role, you will be responsible for overseeing daily branch operations, ensuring compliance, and achieving branch goals. Your main focus will be on maintaining operational efficiency and ensuring a positive customer experience. You will often utilize HR software and other tools to streamline processes. Key Responsibilities: - Oversee daily branch operations - Ensure compliance with company policies and regulations - Achieve branch goals - Maintain operational efficiency - Ensure a positive customer experience Qualifications Required: - Previous experience in branch operations or related field - Strong understanding of compliance and regulatory requirements - Exce...