16637 Customer Experience Jobs - Page 18

About The Role Skill required: Quality Checks - Operational Audit & Compliance Designation: Quality Assurance Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 cou...

About The Role – MLOPs (Director) Experience – 12+ yrs. Job Location – Noida / Gurgaon / Bangalore Must have skills & competencies Experience in designing innovative solutions which are aligned with client expectations and requirements and that has been helpful in crafting winning proposals in the field of MLOPS/Data Engineering and Data Science. Good experience in Developing Delivering and operationalizing scalable processes for large and complex client engagements in the field of Data science. Engage with clients to grow and deliver business. Ensure profitable delivery and great customer experience by designing end-to-end solutions and guiding the team to deliver as per established process...

About The Role : Summary Collections Specialists will be responsible for managing Accounts receivables, resolving customer billing problems, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed and necessary action taken to resolve accordingly. In carrying out these duties this individual will draw on his/her previous AR & Billing experience. The specialist must comply with the established UPS policies and procedures. Job duties and responsibilities Identifies and resolves basic and routine issues impacting payment Overcomes customer objections concerning payments and assists them in understanding their account terms Utilizes payment optio...

About The Role : Collections Specialist - Pune (GERA) Flexible/rotational shifts (5 days working) Summary Collections Specialists will be responsible for managing Accounts receivables, resolving customer billing problems, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed, and necessary action taken to resolve accordingly. In carrying out these duties this individual will draw on his/her previous AR & Billing experience. The specialist must comply with the established UPS policies and procedures. Job duties and responsibilities Identifies and resolves basic and routine issues impacting payment collections Overcomes customer objections co...

About The Role : INTERNAL JOB POSTINGS & CAREER DEVELOPMENT OPPORTUNITIES- Auditor (Grade 7) Team NameAir Cargo Shift Flexible shifts / Flexible week offs Job Summary Sr. Assistant will be responsible to key enter the shipments in E2K system basis on documents received from origins along with meeting the department. The applicant should have good communication, analytical skills and should be systematic in his/her approach. The position mandates emphasis on quality and a positive customer experience for both internal and external customers. Job Duties Experience on E2K preferred When cause of discrepancy is identified, problem solving and analytical skills used to determine appropriate cours...

About The Role : Summary Collections Specialists will be responsible for managing Accounts receivables, resolving customer billing problems, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed and necessary action taken to resolve accordingly. In carrying out these duties this individual will draw on his/her previous AR & Billing experience. The specialist must comply with the established UPS policies and procedures. Job duties and responsibilities Identifies and resolves basic and routine issues impacting payment Overcomes customer objections concerning payments and assists them in understanding their account terms Utilizes payment optio...

What youll achieve We are looking for a highly motivated Software Principal Engineer in Test to join our Power Protect Data Domain product team . In this role, you will design and implement automation frameworks, develop scalable test solutions, and validate complex distributed storage and data protection systems. Youll work closely with developers, DevOps, and product managers to ensure our scale-out architecture delivers industry-leading reliability, performance, and customer experience. You will: Design and implement automated test frameworks for large-scale, distributed storage systems. Develop, execute, and maintain test suites to validate scale-out architecture, clustering, high availa...

What youll be doing Review supplier planned work notifications to determine if they impact the Core network or individual customers. If Core-related, manually raise a ServiceNow change, ensuring policy compliance, accurate inventory, and technical assessment. If customer-specific, route to the appropriate team. Assess BT-raised ServiceNow changes for compliance with Planned Works and Network Activity Policies. Provide impact analysis for service-affecting changes. Respond promptly and professionally to escalations and queries, ensuring information is appropriate for the audience and maintains compliance. Check protection schemes and route protections where needed. Understand network topology...

Hiring Process Trainer - Salary 11 LPA We're looking for a people-first Clinic Trainer who's passionate about coaching teams and creating unforgettable customer experiences. You'll work closely with front-end and non-clinical clinic teams (PRMs, handlers, grooming staff) to build empathy, confidence, and need-based selling skills across our Clinics. If you love training, believe great service is emotional not transactional and enjoy being around pets, this role is for you To Apply? Call / Whatsaap - Owaiz - 9611085888 / mail : owaiz.sait@jobshop.ai What Youll Do Train clinic teams on customer handling, communication, empathy & service recovery Coach teams on soft skills, body language, groom...

Job Purpose One Web is one of the three large pieces of the companys omnipresence strategy and the most important. It is an integrated platform offering a portfolio of products covering payments, cards, wallets, loans, deposits, mutual funds, and loans on lifestyle products ranging from consumer durables to home furnishing. One Web platform will integrate our home-grown ecommerce store, insurance marketplace, investment marketplace, payments engine including BBPS and offer a consumer-tech experience to our customers. It will be a dynamic digital platform which will be hyper-personalized for each customer and provide the right nudges across multiple channels to start, resume or finish the jou...

About Glider : Glider provides AI-based hiring tools such as online assessments, coding tests, video interviews, etc., that allow enterprises, staffing agencies, and MSPs to hire quality talent for any job role globally. We help automate the hiring process with our auto-proctored real-world assessments and simulations, phone screening tools, and live coding-enabled video interview tools. Glider is a Series A funded company headquartered in Fremont, California, with a development and operations center in Bangalore, India. We are rapidly expanding our team both in the US and in India and are looking for ambitious professionals who are seeking challenging roles to learn and grow alongside us. J...

KreditBee is hiring a Soft Skills Trainer to support the development of customer-facing teams across customer support, operations, and collections. The role focuses on improving communication, customer handling, emotional intelligence, and professional conduct to enhance service quality and customer satisfaction. This position plays a critical role in ensuring consistent, compliant, and high-quality customer interactions, particularly for newly onboarded employees and evolving operational needs. Key Responsibilities Design and deliver structured soft skills training programs for new hires and existing teams Conduct training on customer communication, call handling, objection handling, and em...

Key Responsibilities & Duties 1. Front Desk & Reception Operations Greet all members, guests, and walkins with a friendly and professional approach. Manage front desk operations including checkin/checkout of guests and visitors. Handle incoming calls, emails, and walkin enquiries efficiently. Maintain visitor logs, ID verification, and access control as per SOP. Coordinate with housekeeping, IT, and operations teams for immediate guest needs. 2. Guest Relations & Query Handling Address guest queries related to coworking plans, facilities, gaming zones, cafeteria, and amenities. Resolve complaints and concerns promptly, escalating when required. Ensure high levels of guest satisfaction throug...

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Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goalsCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain and maintain strong relationships with Clients/Channel partners to generate business. Effectively engage with credit, operation...

Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goalsCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain and maintain strong relationships with Clients/Channel partners to generate business. Effectively engage with credit, operation...

Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goalsCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain and maintain strong relationships with Clients/Channel partners to generate business. Effectively engage with credit, operation...

Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain and maintain strong relationships with Clients/Channel partners to generate business. Effectively engage with credit, operations & risk team to streamline the loan approval process and enhance customer experience. Guide clients through the loan application process, addressing any questions or concernsStay updated on market trends, loan products, and regulatory changes to provide informed advice to clientsConduct follow-ups wit...

Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goalsCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain and maintain strong relationships with Clients/Channel partners to generate business. Effectively engage with credit, operation...

Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goalsCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain and maintain strong relationships with Clients/Channel partners to generate business. Effectively engage with credit, operation...

Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goalsCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain and maintain strong relationships with Clients/Channel partners to generate business. Effectively engage with credit, operation...

Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goalsCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain and maintain strong relationships with Clients/Channel partners to generate business. Effectively engage with credit, operation...

Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goalsCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain and maintain strong relationships with Clients/Channel partners to generate business. Effectively engage with credit, operation...

Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goalsCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain and maintain strong relationships with Clients/Channel partners to generate business. Effectively engage with credit, operation...

Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goalsCulture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners/open market sourcing. Build, retain and maintain strong relationships with Clients/Channel partners to generate business. Effectively engage with credit, operation...