9372 Customer Experience Jobs - Page 18

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey An Executive - Operations is responsible for overseeing the day-to-day operations of a company to ensure efficiency, profitability, and growth Some of the key responsibilities for this role include: Developing and implementing operational strategies Monitoring and analyzing operational metrics to identify areas for improvement and implementing continuous improvement initiatives Express their operations strategies & objectives to make sure that the company which they are working for reaches its target and operates effectively Strong leadership and problem-solving skills, as well as ...

- Primarily handling merchant escalated cases daily. - Working with the internal stakeholders to extract the resolution. - Identify opportunities for process improvement, considering the merchant and partner experiences. - Proactively help to resolve merchant concerns in a timely, professional and positive manner, escalating issues to the next level or other internal stakeholders, as needed. - If required need to connect with the merchants via phone or non-voice channels, to understand and work on the case efficiently and effectively. - Flexible to take up extra initiative or additional work as per the organizational requirement. - Connecting with customers via call / mail to address their q...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

Prospect relentlessly to build pipeline and build strong relationships with prospects Own the experience we give every prospective customer from the first time they interact with us Be responsible for achieving sales targets by working with a talented group of interiors designers Create reliable forecasts and be completely transparent with management on the pipeline status Close new business consistently at or above quota level Develop and execute on a strategic plan for the showroom / offline business unit and document and distribute competitive information Be proactive about solving problems even if it's outside of your area and be ready to take on additional initiatives and responsibiliti...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans, and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Work Hard: Consistently puts in effort; plans and tracks daily progress to achieve targets. Execute with Rigor: Takes responsibility for meeting targets with focus and effort. Own It: Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners or open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to generate busines...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans, and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners or open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners t...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners ...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard – Consistently puts in effort, plans, and tracks daily progress to achieve targets. Execute with Rigor – Takes responsibility for meeting targets with focus and effort. Own It – Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchors Work Hard – Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor – Takes responsibility for meeting targets with focus and effort. Own It – Maintains honesty and fairness in all interactions in line with organization’s policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners...

Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Duties and Responsibilities Identify and target potential clients for business loans through channel partners or open market sourcing. Build, retain, and maintain strong relationships with clients and channel partners to generate business. Effectively engage with credit, operations, and risk teams to streamline the loan approval process and enhance customer experience. Guide clients through the loan application process, addressing any questions or concerns. Stay updated on market trends, loan products, and regulatory change...

Opening: Immediate Portfolio required to screen the application Women Candidates Only Location: Bandra West, Mumbai Position: Full Time, On-Site Are you a social media whiz with an eye for design, a way with words, and a love for fashionWhether it s creating standout content, spotting trends before they go mainstream, or shaping retail strategy - we want you on our team! What s the Gig Shape the Brand: Drive our social media game, make our website shine, and craft high-impact marketing campaigns. Balance Creativity Data: Use your creative spark and analytical mind to make campaigns that look good and perform even better. Be a Trend-Spotter: Always know what s hot, what s not, and what s next...

What you ll be doing In Packaging and Consumption we serve all of Zendesk s customers across all segments so they get what they ve paid for, know what they have and pay for what they use. We are seeking a product manager for our team, license and group management domain. In this role you ll work on making team management easier for our administrators, integrating acquisitions to make them feel like Zendesk products, and drive adoption of our products. You will partner with an engineering manager to oversee the roadmap for your Pune-based scrum team of 8 engineers, and collaborate with stakeholders across our Packaging and Consumption group, as well as other product teams and IT CXS on progra...

Assistant Manager - Business Loans - Indirect Assistant Manager - Business Loans - Indirect Job Purpose To provide customized lending solutions for business loans, empowering clients to achieve their financial goals. Culture Anchor Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor: Takes responsibility for meeting targets with focus and effort. Own It: Maintains honesty and fairness in all interactions in line with organizations policies. Act with Integrity Duties and Responsibilities Identify and target potential clients for business loans through channel partners and open market sourcing. Build, retain, and maintain strong relati...

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast s growing Billing Operations Team is seeking a motivated professional to serve as the Billing Operations Representative. This is a challenging role that requires problem-solving and action complex Billing transactions. This role will involve significant interaction with customers as well as internal partners including Business Operations, Business Systems, Product, etc. In this role, you will have the opportunity to streamline internal billing processes in collaboration with key stakeholders. In addition, you will contribu...

About the Role As an Operation Analyst you will be responsible for managing the key functions across Digital service function Digital Services team is our 24X7 customer servicing team that supports the contact centre business in NZ across various processes The teams operate around the clock and works in partnership with NZ having shared responsibilities with onshore counterparts. The role requires to handle requests for joining ANZ, existing ANZ customers or Applying for a bank account service emails. Does not need to provide advice and therefore not required to be a nominated representative. To provide exceptional customer experience via digital channels (online, email and follow up over th...

Why Join Us At our core, we are shaping how AI transforms real-world challenges in the contact center space. As part of our world-class ML team, you ll work on developing cutting-edge LLM-powered solutions Agentic AI, building end-to-end processing pipelines, and handling production challenges at scale millions of interactions daily while shaping the future of AI-powered contact centers. If you are truly an engineer at heart, excited about turning breakthroughs in multi-agent systems, LLMs, NLP, and ML into practical outcomes through applied research, and building scalable production systems to create real product impact, you will feel right at home at Observe.AI. You ll also have the opport...

The Role This position will be responsible for the full spectrum of Accounts Payable function in the Finance department. Job Responsibilities Responsible for reviewing and involved in the full spectrum of the accounts payable (AP) functions for portfolio of properties. Ensure compliance with statutory and regulatory requirements including statistical reports to government agencies. Prepare variance analysis and be involved in annual budgeting and forecasting. Liaise with auditors and tax agents for year-end audits and tax filing/compliance. Assist in ad-hoc operational projects, including conducting credit review for selection of vendors, testing of SAP system etc., as and when required. Job...

Challenging. Meaningful. Life-changing. Those aren t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of c...

Job Overview We are seeking a highly motivated and experienced Senior Manager in training to join our team. The ideal candidate will be well versed with International process & training and play a pivotal role in designing and delivering impactful training programs, managing stakeholder relationships, through effective learning initiative. The selected candidate must also be flexible to integrate training and supporting AOCS during IROP’s to support business continuity. Key Responsibilities Facilitation & Training • Conduct compliance checks to identify and address gaps in our documentations process to be audit compliant for both internal and external audits • Develop, deliver, and facilitat...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...