9372 Customer Experience Jobs - Page 17

Requirements Description and Requirements Responsibilities: Define and communicate product vision, strategy, and roadmap aligned with business objectives, Lead or contribute to cross-functional collaboration with engineering, design, marketing, and sales teams to deliver exceptional products, Conduct market research, competitor analysis, and customer interviews to identify opportunities for growth and innovation, Prioritize product initiatives, balancing customer needs, market trends, and resource availability, Track product performance using key metrics like adoption and NPS, iterating based on insights and feedback, Write clear product requirements and user stories, ensuring alignment with...

Hiring For Customer Support Executive Minimum - 1 years Of exp into Voice process Mandatory Location - Bangalore Shift - Night Shift ( 5:30 pm to 2:30 Am ) or ( 6:30 pm to 3:30 Am ) Cab - 2 Way cab will be provided within 20kms Notice Period - Immediate Joiner Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve overall customer experience. Maintain high product knowledge to effectively support customers. Meet or exceed performance metrics such as first call resolution...

In this role of Jewelry Consultant at Akshata Retail Private Limited, located in Bengaluru, you will be responsible for communication, customer service, customer experience, retail sales, and jewelry design. Your day-to-day tasks will include assisting customers in selecting and purchasing jewelry, providing guidance on jewelry design, ensuring excellent customer service, and driving retail sales. Key Responsibilities: - Assist customers in selecting and purchasing jewelry - Provide guidance on jewelry design - Ensure excellent customer service - Drive retail sales Qualifications: - Communication and Customer Service skills - Customer Experience and Retail Sales skills - Jewelry Design skill...

JOB PROFILE Position Relationship Manager Location Coimbatore Reports to Team Leader Category Telesales Reporting Grade M9-M7 Our Purpose At Niva Bupa, our purpose is to give every Indian the confidence to access the best healthcare Our Values Commitment Innovation Empathy Collaboration Transparency Proficiency Level (Please Tick) L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team) L2: - MANAGER OF MANAGER L3: - MANAGER L4: - INDIVIDUAL CONTRIBUTOR About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indi...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Summary: We are seeking a motivated and experienced Team Leader to oversee and guide a team towards achieving departmental and organizational goals. The ideal candidate will possess strong leadership skills, excellent communication, and the ability to manage and motivate a diverse team while ensuring high productivity and quality of work. Key Responsibilities: Lead, mentor, and supervise the team to ensure high performance and engagement. Set clear team goals, objectives, and performance standards. Monitor and evaluate team members performance, providing constructive feedback and coaching. Facilitate effective communication within the team and across departments. Manage workload distribu...

Role & responsibilities Implementation of the CSM (Client Service Management) Organization & SAM Strategy for the Airtel Enterprise Services with the Customers. Implementation of Network Performance Measures & Undertake Periodic Reviews of Customer network Performance. Identify and Deploy Measures to Improve Service Levels. Develop & Nurture Relationships with relevant people at Client Organization. Identify opportunities to shore up recurring revenue opportunities. Preferred candidate profile Customer Focus and Customer first attitude. Reasonable Commercial, process and Business Awareness. Perseverance and go getter attitude. Collaborative relationships building & working. Effective Communi...

We are currently seeking a skilled and enthusiastic Customer Service Manager who will be responsible for ensuring exceptional customer experiences, managing customer inquiries and escalations, and driving operational rigor and people management for assigned contracts. Roles and Responsibilities Customer Single Point of Contact (SPOC): Serve as the primary contact for customers, providing timely and satisfactory resolution of concerns across various support services offered for the assigned region, product, or coverage area. Develop in-depth knowledge of the assigned region, coverage area, or product lines, including their configurations and installations, and act as a direct liaison with int...

STARTEK is looking for Customer Service Executive, Operations to join our dynamic team and embark on a rewarding career journey Handle customer queries and resolve service-related issues Coordinate with internal teams to ensure timely support Maintain records and provide regular customer updates Deliver a positive customer experience and satisfaction

The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements The center of all client engagements will be to ensure superior customer experience Develop and maintain business relationships with select group of customers through individualized customer service Handle customers queries and provide superior service to the mapped customers Ensure timely delivery of customers enquiries and instructions, whilst ensuring that the Bank s delivery standards in achieving total customer satisfac...

The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements The center of all client engagements will be to ensure superior customer experience Develop and maintain business relationships with select group of customers through individualized customer service Handle customers queries and provide superior service to the mapped customers Ensure timely delivery of customers enquiries and instructions, whilst ensuring that the Bank s delivery standards in achieving total customer satisfac...

As a Visual Merchandiser, you ll play a key role in creating an inspiring and consistent customer experience by implementing visual standards and driving commercial excellence. Acting in line with our values, you ll contribute to your success and that of the company. You will: Execute visual, commercial, and styling curation in line with store guidelines and calendars to enhance the customer experience and drive sales in your store. Analyse sales performance, maintain stock levels, ensure garment care and identify and prioritize visual and commercial opportunities in collaboration with Store Management. Use your trend and competitor insights to coach and develop the store team, equipping the...

As a Visual Merchandiser, you ll play a key role in creating an inspiring and consistent customer experience by implementing visual standards and driving commercial excellence. Acting in line with our values, you ll contribute to your success and that of the company. You will: Execute visual, commercial, and styling curation in line with store guidelines and calendars to enhance the customer experience and drive sales in your store. Analyse sales performance, maintain stock levels, ensure garment care and identify and prioritize visual and commercial opportunities in collaboration with Store Management. Use your trend and competitor insights to coach and develop the store team, equipping the...

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company. You will: Share your fashion and product knowledge to help customers make informed choices. Collaborate with your team to deliver exceptional service at every step of the customer journey. Ensure the sales floor and back of house are well-stocked, organized, and inviting. Support with opening and closing of the store. Represent yourself and the brand positively ...

SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Area Sales Manager (ASM) in Distribution Sales vertical is responsible for...

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey An Executive - Operations is responsible for overseeing the day-to-day operations of a company to ensure efficiency, profitability, and growth Some of the key responsibilities for this role include: Developing and implementing operational strategies Monitoring and analyzing operational metrics to identify areas for improvement and implementing continuous improvement initiatives Express their operations strategies & objectives to make sure that the company which they are working for reaches its target and operates effectively Strong leadership and problem-solving skills, as well as ...