5242 Customer Experience Jobs - Page 12

ABOUT US Blitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock the growth with the latest consumer behavior trends in the eCommerce industry by making Same-Day delivery more convenient, reliable & affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty & Personal Care and Healthcare; helping them with 30% - 40% increase in their conversions & increasing retention by 2x by providing best in class experience. KEY RESPONSIBILITIES Roster Planning & execution for delivery executives based on the order trend at the hub. Monitor the delivery executives performance, identify low performers & help them to improve their performance through PIP. Planning and executing timely dispatches of shipments based on geographical/cluster knowledge. Facilitate new hire onboarding, including conducting orientations and training sessions. Build and maintain relationships with staffing agencies, job boards, and other recruitment sources. Provide real-time support to delivery executives to maintain the best customer experience. BASIC QUALIFICATIONS 2+ years of experiences in logistics industry. Strong management skills & Local geography knowledge. Strong knowledge of last-mile delivery operations, including delivery executive and driver roles. Excellent communication and interpersonal skills.

As an Analyst - User Experience you will be responsible for Research and Design efforts in support of the team and business objectives. This is typically a generalist role that can focus on both Research and Design and offer suggestions to continually improve methodologies within UX. Builds UX artifacts to assist team and business with understanding and identifying improvements. Responsibilities: Works with Marketing, Sales and other departments, seeking to understand the end users through customer and market segmentation, surveys, voice of customer, ethnographic studies and other research techniques. Meets with internal staff regarding business goals and drivers, and assists with proposing user experience (UX) approaches to meet customer, end user and business needs. Acts as a customer and end user advocate, ensuring the best possible customer experience as it relates to online interactions, tasks and processes. Uses extensive knowledge of UX to establish usability best practices and standards (practical UX framework), and drives adoption of this framework throughout the organization with a patient, collaborative style. Works in collaboration with a cross-functional eCommerce team to ensure the practical UX framework is faithfully executed through definition, design and deployment. Regularly analyzes competitor and other aspirational eCommerce and digital programs for effectiveness and innovation, and provides analysis, insight and recommendations based on empirical research. Identifies opportunities to innovate and improve the online customer experience, providing additional benefits to the customer. Qualifications: Bachelors Degree in Business or in human-computer interaction (HCI), visual design or related design field required. PMP/PMI Certification preferred. 5 years digital/eCommerce or related field. 5 years experience working with B2B or B2C eCommerce preferred. 5 years experience with field studies a plus. 5 years experience with localization and multi-language, multi-currency eCommerce platforms a plus. 5 years experience with all digital channels, including web, mobile, apps and social; experience with scanning and mobility solutions a plus. 5 years experience working with Hybris eCommerce Platform a plus. 5 years experience working with the Endeca search and browse platform a plus. Demonstrated understanding of eCommerce and user experience best practices, with a track record of applying these best practices to platform projects and enhancements. Through thoughtful and thorough primary research, a proven ability to produce deliverables such as heuristic evaluations, competitive analysis, personas, wireframes, high-fidelity prototypes and other documents associated with the UX discipline. Proven ability to plan and execute UX activities such as Voice of Customer, surveys, ethnographic studies, card sorting, usability testing, focus groups, interviews, field observations and other exercises associated with the UX discipline. Demonstrated knowledge of information architecture, product taxonomy and content models. Thorough knowledge of the translation and transformation of the user experience from desktop, mobile, tablet interfaces and apps, and the importance of responsive design and information hierarchy in this translation. Expert working knowledge of UX tools such as Axure, Morae, PhotoShop and third party user testing services. Working knowledge of the Hybris platform, specifically eCommerce and Product Information Management (PIM), and how these capabilities comprise the user experience Basic working knowledge of HTML5, CSS and programming languages. Demonstrated ability to work harmoniously with a cross-functional team of project managers, designers, content experts, developers, business analysts and others to create a world-class eCommerce experience.

Alexa International Tech (AIT) team is looking for a passionate and outcome-driven Applied Science Manager to lead the science team behind some of Alexa s industry-leading technology. The team is focused on delivering exceptional digital personal assistance (Alexa+ ) experience for international customers using state of the art techniques in Large Language Models (LLMs) and multimodal systems. As an Applied Science Manager in AIT you will: Lead and grow a team of Applied Scientists working to develop and evolve Large Language models powering Alexa+ for international locales and languages Define and execute on science roadmap for the team, working backwards from customer needs, business priorities and science capabilities Drive the development of scalable multi-lingual NLP and LLM solutions and develop frameworks to evaluate various aspects of LLM performance Partner with engineering teams to implement production-ready scientific solutions Recruit, mentor, and develop top scientific talent Foster a culture of innovation while maintaining high scientific standards Review and provide guidance on experimental design, methodology, implementation and continuous improvement of science solutions Collaborate with product, engineering, and business teams to continuously improve customer experience A day in the life Review key metrics, goals and project progress from your team Provide direction and guidance to your team, and unblock or coarse correct as need be, to ensure science solutions are on track and delivered with high quality. Actively participate and contribute to launch readiness forums, leadership reviews and technical design reviews. Meet with product managers to align on roadmap priorities and scientific requirements Provide technical mentorship to team members on their projects Review and give feedback on scientific documentation and methodology Collaborate with engineering partners on implementation approaches Lead team meetings focused on scientific innovation and best practices Contribute through industry first research to drive the innovation forward. Engage with the broader Amazon science community to share learnings and stay current with latest developments 4+ years of scientists or machine learning engineers management experience Knowledge of ML, NLP, Information Retrieval and Analytics Experience building machine learning models or developing algorithms for business application Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers Experience developing and evaluating production level Large Language Models and Gen AI applications.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Be responsible for driving customer adoption and success by providing governance advice, usage/adoption recommendations, risk identification and mitigation. Articulate value, inspire and sell the Social Enterprise future in a Cloud Computing world. Become the post-sales success leader for your assigned accounts and provide your customers with a deliverable Success Blueprint, possessing application functional or IT expertise in combination with exceptional customer management experience at the C-level. Serve as an escalation point for issues that impact the customers success and drive risk mitigation. Senior CSSs are required to maintain strong working relationships with other BMC customer facing personnel in the Sales, Services, Engineering, Marketing and Product Management eco systemswith the goal of owning the post-sale strategy. As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset & experience: BA/BS degree or minimum 10 years relevant work experience Expertise and experience dealing with large, complicated, political accounts at the most senior IT and business levels (preferably with recent direct hands-on executive experience) Capability as credible and effective C-level advisor/coach, esp. around change management (cultural, technical and business) Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog Prior experience with medium-large, complex project implementations. Prior experience with in-depth & wide-scale diverse portfolio engagements with timelines ranging from 1 week to several months. Information Technology Service Management (ITSM) products such as HP Service Desk, BMC Remedy/Helix, BMC Service Express / Magic, ServiceNow, Heat, Frontrange, or other commercial ITSM products. ITIL and all aspects of Service management including Service Desk, Configuration Management, Change Management, Asset Management, CMDB, Service Catalogs and Knowledge Management. ITIL V3 and/or V4 certification strongly preferred. Deep ITSM or IT experience and knowledge of competitive landscape Proven effectiveness at leading and facilitating executive meetings and workshops Ability to prioritize, multi-task, and perform effectively under pressure Strong knowledge of business processes (Sales, Marketing, Service, Support), business applications and automation Familiarity with AI, GPT and LLMs. Familiarity with the database, application and network technologies used in Cloud Computing (e.g. knowledge of network topologies and devices, database concepts and SQL, multi-tenancy) Working knowledge of the software development process and of software design methodologies (coding experience is not required, but may be useful)

We are looking for high-potential, innovative, and a results oriented professional to join Amazon who can work in ambiguous situations and chart the way forward. By joining the Operational Excellence team as a Program Manager for the Consumables Category, you will drive high-visibility and strategic programs as well as leverage Analytics to lead process improvement initiatives. And will be equally comfortable digging into business requirements as you are driving operational efficiencies. We are looking for candidates with a strong record of owning and executing strategic, cross-functional projects as well as partnering with other teams to drive key process improvement programs. This role requires working with business teams across the company to provide data driven operations support key to the success of the category profitability and best in class customer experience. This is an opportunity that requires a critical thinker with strong organizational, problem-solving, and communication skills. At the core of the position is passion for protecting Amazon s reputation, delivering par excellence Customer Experience and making it the preferred choice for millions of buyers. -Define and execute tactical and strategic plans towards achieving the program vision and goals through efficient program, operations and stakeholder management -Develop team goals and metrics that allow for accurate measurement and traction towards solving a business problem, achieve buy-in from stakeholders and actively report progress on the goals -Work with program, supply chain operations, and product management teams to understand program requirements and jointly develop a solution which solves a larger business problem -Serve as leaders and point of contact for escalated contact resolution for complex problems -Continuously perform data based Analytics to identify issues and report key insights, subsequently building data backed business cases -Develop and maintain key relationships with internal stakeholders locally and around the world About the team Core Consumables Operations Excellence, charter, balances between customer experience, profitability, and operational efficiency for the category. We track input metrics related to delivering the best quality products at the fastest speed. 5+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 5+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization 3+ years of driving process improvements experience Experience building processes, project management, and schedules

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be responsible to analyse & resolve Level 2 issues for applications developed in Java, and other SaaS based applications. Work independently on the Incident Management Process. Good understanding of Java, Python, or any basic programming language. Good Team player and quick learner. Willing to learn and work on new technology/ tools will be required. Investigate, understand, and help the users with their requests/issues. Handle user communication over phone, instant messenger, or email. Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems. Familiarity with Agile methodology. Support monthly maintenance activities done over the weekend. Handle on call responsibility in rotation (once every 3-4 weeks). Support disaster recovery activities. Knowledge of XWiki administration will be an added advantage. Atlassian products/ Jira Administration knowledge (server/data centre) will be an added advantage. You will develop, co-ordinate and promote the effective functioning of problem management activities by working with support and development teams. Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management). To ensure youre set up for success, you will bring the following skillset & experience: 3-6 years of hands-on experience working for applications developed in Java, and other SaaS based applications. Working knowledge of applications like XWiki, Confluence, SharePoint, Docusign will be preferred. Should be comfortable working on Support project with prior experience in support. Well versed with configuration and debugging of applications. Excellent communication skills with the ability to work effectively with end-users at all levels of the organization are a must. Ability to work independently and in a team environment with ownership and accountability. Strong analytical and problem-solving skills. Demonstrates a proactive and structured problem-solving approach. Should be willing to work in rotational shifts (9AM to 6 PM and 3 PM to 12 AM) and on-call (rotational) Whilst these are nice to have, our team can help you develop in the following skills: Knowledge of ITIL Process/Remedy application will be added advantage. Ability to understand and practice ITIL methodology for support

About Bharat Banking Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer experience. Key Responsibilities Develop and maintain business relationships with select group of customers through individualized customer service Handle customers queries and provide superior service to the mapped customers Ensure timely delivery of customers enquiries and instructions, whilst ensuring that the Bank s delivery standards in achieving total customer satisfaction are met Deepen the existing relationships by cross selling the Banks products and services/ third party products Achieve the New To Bank, cross-sell and portfolio retention targets as assigned by the organization Responsible for portfolio irregularities, management (Renewals / Pending Renewals /Stock Statement / Insurances/Other compliances) and portfolio achievement basis delinquency numbers Ensure achievement of month end enhancement disbursements Qualifications Graduate/ MBA (Marketing) preferred 2 - 5 years of experience in the BFSI sector Role Proficiencies For successful execution of the job, a candidate should possess the following: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Strong Excel and database manipulation skills, financial and statistical analysis skill

Job Overview We are seeking a highly motivated and experienced Senior Manager in training to join our team. The ideal candidate will be well versed with International process & training and play a pivotal role in designing and delivering impactful training programs, managing stakeholder relationships, through effective learning initiative. The selected candidate must also be flexible to integrate training and supporting AOCS during IROP’s to support business continuity. Key Responsibilities Facilitation & Training • Conduct compliance checks to identify and address gaps in our documentations process to be audit compliant for both internal and external audits • Develop, deliver, and facilitate training programs, fostering continuous skill enhancement and a culture of learning. Continuously evaluate and improve training materials, delivery methods, Governance & Stakeholder Management • Collaborate with business leaders to align training initiatives with strategic objectives. Qualifications • Mandatory and key skills required for this role Experience in International Process with an International carrier Has delivered training with proven 5-8 years of experience Has been involved in creating content in his previous role Exceptional communication skills to deliver clear, engaging, and impactful training content Flexibility to work on weekend and on shifts as per training needs Desirable skills required for this role Proven ability to manage multiple stakeholders and build strong, effective relationships Strong project management skills, with a focus on quality and attention to detail What We Offer • Comprehensive Benefits: Supporting your professional and personal well-being. • Growth Opportunities: Accelerating your career in a collaborative, innovative environment. • Impactful Role: Lead L&D initiatives and make a meaningful difference in enhancing customer experience. If you are passionate about process training, stakeholder engagement, and driving employee growth, we invite you to join ifly, IndiGo and contribute to building a world-class customer experience. Note: This job description provides a summary of the role’s responsibilities and qualifications. It is not an exhaustive list of duties or expectations. 'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’

Job Title Product Owner Customer Onboarding & Provision (SaaS/PaaS) Location Bangalore, India (Hybrid) Reports To Global Director, Software Solutions Management Who we are Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls powering operational excellence at scale and enabling smart and connected shopper engagement. With our innovative solutions (Traffic Intelligence, Loss Prevention, and Inventory Intelligence) we bring together diverse data and insights to drive customer experience improvements and enable retailers to build streamlined shopping. Want to learn more about Sensormatic SolutionsFind us here https//www. sensormatic. com/who-we-are Role Summary As Product Owner for the Onboarding & Provision Customer Experience , part of Sensormatic s Global Solutions Management team, you will be responsible for defining and delivering a seamless, efficient, and intuitive onboarding and provisioning experience for customers and users. You will work closely with cross-functional teams to translate customer needs and business goals into a clear product vision, prioritized backlog, and actionable user stories. You will work on a range of complex and fun problems and will be responsible for delivering a best-in-class Onboarding & Provision Customer Experience offering for our SaaS/PaaS offerings! This is a meaningful role working alongside Senior Leaders in Product, Engineering (HW, SW, QA), Marketing, and Sales as well as regular interactions with the Executive Leadership team and customer-facing teams. How you will do it Own the Onboarding & Provision Value Stream Define and manage the product vision, roadmap, and backlog for the onboarding and provisioning experience, ensuring alignment with business objectives and user needs, and supporting rapid deployment and scalability across retail environments. Backlog Management Create, prioritize, and refine user stories and acceptance criteria in collaboration with stakeholders and development teams. Customer and User-Centric Design Collaborate with UX/UI teams to deliver frictionless onboarding and provisioning workflows for retail users, store managers, and IT administrators by leveraging feedback, analytics, and usability testing. Agile Execution Act as the primary liaison between business and technical teams in SAFe Agile framework, participating in PI Planning, Backlog Grooming, Sprint Reviews, and retrospectives. Performance Monitoring Define and track key metrics (e. g. , provisioning time, success rate, user satisfaction) to measure value delivery and identify areas for improvement. Continuous Improvement Drive iterative enhancements based on feedback, data, and evolving business needs. Cross-Functional Collaboration Work closely with engineering, RFID hardware teams, customer success, and retail operations to ensure seamless integration between software and physical infrastructure. Data-Driven Decision Making Use analytics and customer feedback to prioritize features that improve provisioning speed, accuracy, and user satisfaction. Scalability & Automation Drive initiatives to automate provisioning tasks (e. g. , bulk device registration, store template replication) to support enterprise-scale rollouts. Compliance & Security Ensure onboarding and provisioning processes align with data privacy, security, and compliance standards relevant to retail operations. What we look for BS/BA degree in Computer Science, Computer Engineering or related technical discipline required. MBA or Master is a plus. 7+ years of experience as a Product Owner or Product Manager in a SaaS or PaaS environment. Experience of Agile methodologies, preferably SAFe. Experience with customer onboarding and provisioning workflows, identity and access management, or onboarding processes. Proven ability to translate complex technical workflows into simple, user-friendly experiences. Problem solving identifying and developing solutions based on existing processes or systems. Detail-oriented and self-driven, with strong group facilitation and interpersonal skills. Excellent communication and stakeholder management skills. Ability to translate complex requirements into clear, actionable stories Familiarity with tools like Jira Align, Jira, Confluence, Figma, and product analytics platforms. A creative, customer-focused, self-driven individual committed to identifying opportunities and driving ongoing customer success through revenue growth and increase efficiencies. Ability to work in a fast-paced, open and collaborative environment as well as work independently and to manage own self-development and learning, as well as mentoring others within the team. Relevant qualifications Experience in retail technology, supply chain, or inventory management systems. Experience with RFID technology or IoT provisioning. Background in UX, systems integration, enterprise onboarding and provisioning, or device provisioning. Certifications such as SAFe POPM, CSPO, or PMI-ACP. Join us in shaping the future of retail technology by delivering seamless onboarding and provisioning experiences that scale globally.

. Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Oversees the documentation of all development activity. Trains non-technical personnel. Assists with tracking performance metrics. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise. Job Description Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Develops software update process for existing applications. Assists in the roll-out of software releases. Trains junior Software Development Engineers on internally developed software applications. Oversees the researching, writing and editing of documentation and technical requirements, including evaluation plans, test results, technical manuals and formal recommendations and reports. Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior level Software Development Engineers. Assists in tracking and evaluating performance metrics. Ensures team delivers software on time, to specification and within budget. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays expertise in knowledge of engineering methodologies, concepts and skills and their application in the area of specified engineering specialty. Displays expertise in process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 7-10 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Responsibilities & Key Deliverables Role Responsibilities -Drive Key Business Projects (as per requirements) -Business Analytics, Support for Management Information reports of various functions. -Preparation of policy document at function head and deployment of the same at field leadership level -TMW & other audits, documentation, presentation & compliance -Maintain a robust reporting mechanism and system for various business reports -Plan, prepare, track and monitor Business policies / metrics -Drive insight to create customer delight -Collect and analyze customer feedback data, with a specific focus on increasing customer experience. -Develop and implement customer service policies and procedures to enhance the overall customer experience. -Monitor team performance, provide coaching and feedback, and conduct regular performance evaluations. -Collaborate with other departments to address customer needs, improve processes, and drive customer satisfaction. -Analyze customer service metrics and trends to identify areas for improvement and implement strategies to enhance service quality -Conduct training sessions for customer service staff to enhance their skills, product knowledge, and service delivery. -Stay updated on industry trends, best practices, and customer service technologies to drive innovation and continuous improvement. -Prepare regular reports on CC team performance, customer feedback, and service levels for management review. -Foster a positive and collaborative culture that promotes excellence in customer service delivery. The primary focus will be on: 1. Customer-Centric Operations: Develop and implement strategies that prioritize the needs of our customers, ensuring that every touchpoint reflects our dedication to quality care and support. 2. Process Improvement: Analyze existing operational workflows to identify areas for enhancement. Leverage data-driven insights to streamline processes, reduce costs, and improve service delivery efficiency. 3. Cross-Functional Collaboration: Work closely with internal teams Operations, Finance, Logistics, and Marketing as well as external partners, including sales teams and service providers. Foster strong communication and collaboration to align goals and optimize the customer journey. 4. Sales & Service Excellence: Drive initiatives that elevate the sales & service experience for our customers. This includes refining the sales experiance, enhancing service and warranty support, and introducing innovative service ideas that empower our sales & service teams and resonate with our end customers. 5. Continuous Improvement Mindset: Cultivate a culture of continuous improvement by encouraging feedback, measuring performance, and implementing best practices. Stay abreast of industry trends and best-in-class service models to ensure we remain competitive and customer-focused. Preferred Industries Automotive Industry Education Qualification Bachelor of Engineering; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Production General Experience 10+ years of experience in Auto Industry

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

RL - Mortgages Sales Manager - Prime Mortgages- Branch About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Meet assigned disbursement targets by sourcing home loan business through designated branches. Ensure daily follow-up and engagement with branch staff to generate quality leads. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Support branch teams with product knowledge, sales pitches, and application processing. Conduct regular visits and huddles with branch staff to improve lead conversion. Compliance and Risk Management Ensure accurate documentation and eligibility checks as per process guidelines. Adhere to internal and regulatory compliance requirements. Customer Experience Engage with customers referred by branches to ensure prompt service and resolution. Facilitate smooth onboarding and address queries during the application process. Digital Adoption and Innovation Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills About Axis Incorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.

Sales Manager Education Loan CONSUMER LOANS, RETAIL LENDING About the Business Group The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India. About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. It requires strategic planning and execution to boost revenue, grow the portfolio, and maintain risk and compliance. Details of the Role Department Retail Lending Grade DM/M Sub-Department RL- Consumer Loans Reporting (Business) SM/AVP Location Mumbai Reporting (Matrix) Key Responsibilities Business Goals & Profitability Responsible for driving the P&L of Education Loans Prepare the sales budget and execute strategies that enable achieving the target Prepare Monthly, Quarterly, and Annual sales forecasts and be responsible for the sales target along with the growth and profitability of the portfolio Audit, Compliance, and Risk Management Ensure risk compliance through the completion of FCI and Internal Investigations observations, and repeat observations, ensuring timely and satisfactory closure. Be responsible for the quality of the business portfolio by closely working with Risk and Credit teams and ensuring RAC Audits. Sales and Channel Development Develop and enhance new and existing channels of sales, such as Connectors, AVC, and Branch. Ensure Siddhi adoption and usage. Ensure digital adoption (MLP) and scale up applications through digital journeys Responsible for Cross sell and Vas products penetration. Responsible of Resource activation. Responsible for Productivity of RO. Responsible for setting up right distribution span across areas and segments. Customer Experience Oversee a fulfilling customer journey leading to customer delight and making the Bank the partner of choice. Increase customer retention and drive engagement across existing customers to improve Net Promoter Score, customer satisfaction. Responsible for FTR for his territory. Collaboration and People Priorities Collaborate with cross-functional partners to drive business results Control regrettable attrition across all grades to maintain a strong and motivated team Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments Role Requirements: Qualification Graduation/post-graduation from a recognized institute 4+ sales experience (unsecured loans preferred) Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills

RL - Mortgages Sales Manager - Prime Mortgages- Branch About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Meet assigned disbursement targets by sourcing home loan business through designated branches. Ensure daily follow-up and engagement with branch staff to generate quality leads. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Support branch teams with product knowledge, sales pitches, and application processing. Conduct regular visits and huddles with branch staff to improve lead conversion. Compliance and Risk Management Ensure accurate documentation and eligibility checks as per process guidelines. Adhere to internal and regulatory compliance requirements. Customer Experience Engage with customers referred by branches to ensure prompt service and resolution. Facilitate smooth onboarding and address queries during the application process. Digital Adoption and Innovation Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills About Axis Incorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.

RL - Mortgages Sales Manager ASHA Home Loan Branch About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Asha Home Loans to all segments including affordable segment of customers Pan India. About the Role This role is responsible for achieving business goals within laid down compliance norms through adoption of transformation within Asha Home Loan business. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- ASHA Home Loan - Branch Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Meet assigned disbursement targets by sourcing Asha home loan business through designated branches. Ensure daily follow-up and engagement with branch staff to generate quality leads. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Support branch teams with product knowledge, sales pitches, and application processing. Conduct regular visits and huddles with branch staff to improve lead conversion. Compliance and Risk Management Ensure accurate documentation and eligibility checks as per process guidelines. Adhere to internal and regulatory compliance requirements. Customer Experience Engage with customers referred by branches to ensure prompt service and resolution. Facilitate smooth onboarding and address queries during the application process. Digital Adoption and Innovation Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in Home Loan and LAP (preferably affordable housing loans). Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills

RL - Mortgages Sales Manager - Prime Mortgages- Branch About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix) Key Responsibilities Business Goals and Profitability Meet assigned disbursement targets by sourcing home loan business through designated branches. Ensure daily follow-up and engagement with branch staff to generate quality leads. Create and convert the prospects for cross selling opportunities. Sales and Channel Development Support branch teams with product knowledge, sales pitches, and application processing. Conduct regular visits and huddles with branch staff to improve lead conversion. Compliance and Risk Management Ensure accurate documentation and eligibility checks as per process guidelines. Adhere to internal and regulatory compliance requirements. Customer Experience Engage with customers referred by branches to ensure prompt service and resolution. Facilitate smooth onboarding and address queries during the application process. Digital Adoption and Innovation Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion. Qualifications: Graduation/post-graduation from a recognized institute 2+ sales experience (secured products preferred) with at least 0-2 years in HL and LAP Role Proficiencies Strong sales orientation Proficiency in managing complex client relationships, diverse stakeholders Capability to handle pressure and meet deadlines Skill in managing large, geographically spread team; coaching and mentoring team members Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills About Axis Incorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.

About Digital Banking and Transformation The Digital Banking and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering new age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the bank s own engineering team, adapting new age engineering practices and building an API centric architecture to improve customer experience, employee experience and efficiencies About the Role The Channel Manager is responsible for leading the special projects in digital banking space. The Channel Manager builds and manages digital banking products like Internet Banking, Mobile Apps and Chat bots with a view to improve the overall customer experience Key Responsibilities Drive adoption, penetration and deepening of digital channels (Mobile banking / Internet banking) of bank s retail customers Work on customer life cycle management in terms of channel usage (width and depth of channel usage) Identify various customer segments and cohorts basis age, customer types, salary etc. and devise a campaign strategy and media plan to execute the campaigns Identify the pattern and create the next action on channels for customers Work closely with marketing and data analytics team to create the segments and campaigns Tracking channel performance and liaise with the channel team to take corrective measures, aiding channel teams with insights and enablers. Work with branches and other support teams to increase the branch level penetrations of customer digital channels Conduct post campaign analysis and use the feedback to make changes in subsequent campaigns Qualifications Post-Graduation is preferred 5-10 years of relevant experience Role Proficiencies Knowledge of Banking and payments along with the new technological advancements in the industry Good communication (both verbal and written) and presentation skill Ability to handle pressure and meet deadlines #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Digital Business and Transformation The Digital Business and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering new age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the bank s own engineering team, adapting new age engineering practices and building an API centric architecture to improve customer experience, employee experience and efficiencies About the Role The product owner is responsible for partnering with the business teams and customer journey owners to increase digital adoption by on-ground teams and customers. The Product Owner drives the customer experience vision across the bank by translating the voice of the customer, industry trends, and the strategic imperatives Key Responsibilities Responsible for the creative execution of the future and existing consumer journeys Implement efficient UX/UI processes by conducting usability study that helps the design team collaborate actively with Journey owners and engineers Connect with relevant stakeholders across banks functions like Operations, Risk, compliance etc. to design a best in class digital solution Comprehensively test the digital solution along with critical stakeholders and arrange for a signoff Create campaigns and programs to increase digital adoption by customers Partner with line of business to increase the employee engagement, knowledge, and awareness of digital channels offerings. Responsible for project execution, including experience design and stakeholder management Qualifications Graduate / Post-Graduate Degree from a recognized institute 2+ years of experience as a digital product manager with a user-centred focus, preferably in a fast paced start-up environment that runs in an agile manner Role Proficiencies Knowledge about digital product development & life cycle management Customer-centric approach Strong communication, interpersonal and techno functional skill Ability to manage multiple tasks/projects and deadlines simultaneously Ability to work across the organization Ability to work in cross functional teams #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi Punjabi

In Depth understanding of Service Desk operations. Should have managed a span of upto 100+ FTEs Good understanding of ITIL framework and processes. Focus on continuous service improvement, customer experience and Service Delivery Manages the day-to-day operations Problem solving skills and quick thinking to own resolve issues independently Effectively Manages expansion of the engagement Ensures seamless communication and interaction with the all internal external stakeholders. Contact Person: Maheshwari Balasubramanian Email: maheshwari@gojobs.biz

Job Title: Customer Success Engineer Company Name: BEACON India Job Description: As a Customer Success Engineer at BEACON India, you will play a key role in ensuring our clients are successful in using our products and services. Your primary responsibility will be to provide technical support and guidance to our customers, enabling them to achieve their business goals and maximize their investment in our solutions. You will act as a bridge between the customer and our technical teams, ensuring that customer feedback and requirements are communicated effectively. This position requires a blend of technical proficiency, customer service skills, and problem-solving abilities. Key Responsibilities: - Provide post-sales technical support to customers, addressing inquiries and resolving issues promptly. - Onboard new customers by guiding them through the implementation process and ensuring successful integration of our solutions. - Conduct training sessions and webinars to educate customers about product features and best practices. - Gather customer feedback and insights to inform product improvements and features. - Collaborate with cross-functional teams, including product management, development, and sales, to advocate for customer needs. - Monitor customer usage patterns and proactively identify opportunities for upselling or cross-selling additional products and services. - Develop and maintain strong relationships with customers to foster loyalty and satisfaction. Skills and Tools Required: - Strong understanding of software applications and troubleshooting techniques. - Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders. - Experience in customer support, technical support, or related roles within the software industry. - Familiarity with CRM tools and support ticketing systems. - Ability to work collaboratively in a team environment and manage multiple customer accounts effectively. - Problem-solving skills and a customer-centric approach to resolving issues. - Technical proficiency in relevant programming languages or technologies related to BEACON's products. - Willingness to learn and adapt to new technologies and tools as required. This role offers an excellent opportunity for individuals who are passionate about technology and customer success, and who thrive in a dynamic and collaborative environment. Join us at BEACON India to make a meaningful impact on our customers' success! Roles and Responsibilities About the Role: The Customer Success Engineer at BEACON India plays a pivotal role in ensuring that customers achieve maximum value from their products and services. This position requires a deep understanding of customer needs and the ability to deliver tailored solutions. You will be at the forefront of customer engagement, working directly with clients to ensure satisfaction and promote product adoption. About the Team: The Customer Success team at BEACON India is a dynamic group of professionals dedicated to enhancing customer experiences. Team members collaborate closely to share insights and strategies, ensuring a unified approach to customer success. The team values open communication, continuous learning, and a commitment to delivering exceptional service. You are Responsible for: - Onboarding new customers and providing training on product usage and best practices. - Proactively monitoring customer accounts to identify opportunities for growth and improvement. - Acting as a liaison between the customer and internal teams, addressing any technical issues that may arise. - Gathering customer feedback to help refine products and inform the development team. - Building strong relationships with customers to ensure long-term success and retention. To succeed in this role – you should have the following: - A strong technical background with troubleshooting experience and an ability to learn new technologies quickly. - Excellent communication skills, both verbal and written, to effectively convey complex information. - A customer-centric mindset, with a passion for helping clients achieve their goals. - Problem-solving skills and the capacity to work under pressure in a fast-paced environment. - Experience in customer support or a technical role, preferably in a software or technology-related field.

Job Summary Join our dynamic team as a Customer Service Professional where you will play a crucial role in enhancing customer satisfaction and loyalty. With a focus on delivering exceptional service you will address customer inquiries and resolve issues efficiently. This hybrid role offers the flexibility of working both remotely and on-site primarily during night shifts ensuring seamless support for our valued clients. Responsibilities Address customer inquiries promptly and accurately to ensure high levels of satisfaction. Resolve customer issues efficiently minimizing disruptions and enhancing customer experience. Collaborate with team members to share insights and improve service delivery. Utilize technical skills to troubleshoot and resolve customer service-related challenges. Maintain detailed records of customer interactions and transactions for future reference. Provide feedback to management on recurring issues and potential improvements. Stay updated on company products and services to offer informed assistance. Adapt to the hybrid work model balancing remote and on-site responsibilities effectively. Communicate clearly and professionally with customers via various channels. Ensure compliance with company policies and procedures in all interactions. Contribute to a positive team environment by supporting colleagues and sharing knowledge. Monitor and report on service metrics to identify areas for improvement. Engage in continuous learning to enhance skills and service quality. Qualifications Possess strong communication skills to interact effectively with customers. Demonstrate problem-solving abilities to address customer concerns efficiently. Exhibit adaptability to work in a hybrid model and night shifts. Have a basic understanding of customer service principles and practices. Show willingness to learn and grow within the customer service domain. Experience in the payer domain is a plus enhancing service delivery. Display attention to detail in maintaining accurate records and documentation. Certifications Required Certified Customer Service Professional (CCSP) or equivalent certification.

Title - Optometrist/Sr. Optometrist Reporting to - Store Manager Skip Level - Areas Operations About the Role The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a pivotal role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience Optometrist is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up. Basis the eye test and the customer preference, he/she will share the requirements with the Sales Associate or Store Manager to present the customer with an optimal selection of products. During the eye check he/she is expected to thoroughly explain the process and duration to the customer. This opportunity may be used to strike a conversation to build a rapport with the customer and to convert the check-up into sales. Basis the eye check-up, he/she will share the prescription clearly and educate the customer about single vision and progressive lens, recommending the appropriate lens and/or frames. Optometrist is expected to achieve the assigned target for sales, eye-check conversion and returns, and follow all assigned SOPs diligently. Post making the sale, he/she is responsible for coordinating with the customer for product pickup, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers. He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly. He/she must ensure the security of all Lenskart equipment. Experience 1 to 6 Years Experience Location- Bangalore

Greeting of the Day !! Company Name -Waaree Energies Ltd Location- Goregaon Experience -10 Years Key Responsibilities: Account Management: Serve as the primary point of contact for D2C brands, ensuring high levels of client satisfaction and facilitating long-term partnerships. Brand Strategy Development: Collaborate with other relevant organisation to develop and execute strategies tailored to their unique needs, helping them navigate JDs platform and tools to maximize sales, visibility, and engagement. Platform Optimization & Integration: Guide brands through JD's platform, helping them optimize product listings, logistics, and customer service processes to ensure smooth operations and customer satisfaction. Data & Analytics Support: Leverage JDs data analytics tools to provide actionable insights into consumer behaviour, sales performance, and market trends, helping brands make informed decisions about their business strategies. Campaign & Promotion Management: Plan and execute brand-specific campaigns, including seasonal sales events promotions, and exclusive product launches, to boost brand exposure and drive sales. Customer Experience & Feedback: Ensure that D2C brands are effectively managing customer feedback and improving product offerings based on customer insights gathered through JDs review and feedback system. Cross-Functional Collaboration: Work closely with internal teams (marketing, logistics, customer service, and operations) to ensure that D2C brands are receiving the support needed for seamless execution of their business operations on JD. Market Insights & Trends: Stay updated with industry trends and consumer behavior in the D2C sector to help brands stay ahead of the competition and align with evolving consumer preferences. KAM Reporting: Provide regular reports on account performance, campaign success, and growth metrics. Proactively identify areas for improvement and propose actionable solutions to clients. Interested candidate can send their resume on deepalishingade@waaree.com For any query please feel free to contact on 7486027374 Thanks & Regards, Deepali