13485 Customer Experience Jobs - Page 12

RL - Wheels:Zonal Sales Manager - Auto Loan - Hybrid About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India Zonal Sales Manager is responsible to achieve business goals and profitability by ensuring a balanced mix of new and used Automobile funding, quality sourcing, and cost management The incumbent will be responsible for the achievement of Sales volume & Fees along with targets of other key metrics for their team Details of the Role Department Retail Lending Grade AVP/ VP Sub-Department RL- Wheels Reporting (Business) VP/ SVP - I Location Mumbai Reporting (Matrix) Business Goals & ...

RL - Mortgages -Sales Manager - Prime Mortgages- Branch About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- Prime Mortgages Reporting (Business) M/SM/AVP Location Pan India Report...

RL - Mortgages - Area Sales Manager - Prime Mortgages- DSA About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance Details of the Role Department Retail Lending Grade M/SM/AVP Sub-Department Retail Lending- Prime Mortgages Reporting (Business) AVP/VP/SVPI Location Pan India...

Job Title RB - Affluent Business:NRI Customer Experience Lead Grade Department RB-Affluent Business - NRI No of Positions 1 Location CO - Mumbai Reporting Authority Job Name Vice President Job Description This role is responsible for developing onboarding & servicing process journey by defining the process on various systems used for NRI customer along with managing term deposit product along with the journey Compliance adherence through effective management of data quality, process health assessment & audit 1 Managing term deposit product with developing unique term deposit journey to increase TD uptake 2 Development of on-boarding journey in core system which caters to all key parameters &...

As a Relationship Manager in the LAP Sales department, you will play a crucial role in driving the banks LAP business. Your primary focus will be on acquiring new customers, cross-selling bank products, and ensuring customer satisfaction. You will be expected to work closely with the banks relationship teams to deliver an exceptional customer experience. Bachelors degree in Business, Finance, or a related field. Minimum 2 years of experience in sales or relationship management, preferably in the banking industry. Strong communication and interpersonal skills. Ability to build rapport and establish trust with customers. Excellent customer service orientation. Proficiency in using MS Office an...

As a Relationship Manager in the LAP Sales department, you will play a crucial role in driving the banks LAP business. Your primary focus will be on acquiring new customers, cross-selling bank products, and ensuring customer satisfaction. You will be expected to work closely with the banks relationship teams to deliver an exceptional customer experience. Bachelors degree in Business, Finance, or a related field. Minimum 2 years of experience in sales or relationship management, preferably in the banking industry. Strong communication and interpersonal skills. Ability to build rapport and establish trust with customers. Excellent customer service orientation. Proficiency in using MS Office an...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

RL - Wheels:Sales Manager - Used Car About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ SM/ AV...

RL - Wheels:Sales Manager - Used Car About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ SM/ AV...

About Retail Lending Department The Retail Lending Department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank The CPC Customer Service role is responsible for servicing customer queries and requests post disbursal of loans via addressing queries, assisting in resolution of complaints and managing the service requests raised They are also responsible for handling of escalations They are responsible for addressing all customer service requests and closure in time...

RL - Wheels:Sales Manager - Used Car About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ SM/ AV...

RL - Wheels:Sales Manager - New Car - Open About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ ...

RL - Wheels:Sales Manager - New Car - Open About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ ...

RL - Wheels:Sales Manager - CV - Hybrid About the Business Group The Commercial Vehicle and Construction Equipment (CVCE) department is a part of Retail Lending business of the bank which offers CVCE Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Commercial Vehicle loans Customers and explore additional funding avenues for existing CV customers They have to source CV business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM ...

RL - Wheels:Sales Manager - CVCE About the Business Group The Commercial Vehicle and Construction Equipment (CVCE) department is a part of Retail Lending business of the bank which offers CVCE Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new CVCE loans Customers and explore additional funding avenues for existing CVCE customers They have to source CVCE business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL...

RL - Wheels:Sales Manager - New Car - Open About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ ...

RL - Wheels:Sales Manager - New Car - Open About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ ...

About the Role: Geo Head is responsible to achieve business goals and profitability, set targets, manage resources, and drive P&L by ensuring a balanced mix of new and used CVCE asset funding, quality sourcing, and cost management. The incumbent will be responsible for the achievement of Sales volume & Fees along with targets of other key metrics for their team. Details of the Role: Department Retail Lending Grade VP/ SVP-I Sub-Department RL- Wheels Reporting (Business) SVP-II Location Mumbai Reporting (Matrix) Key Responsibilities: Business Goals & Profitability Setting up business targets, resource management, defining key actionable to achieve KPIs of business Responsible for driving P&L ...

RL - Wheels:Area Sales Manager - CVCE About the Business Group The Commercial Vehicle and Construction Equipment (CVCE) department is a part of Retail Lending business of the bank which offers CVCE Loans to all categories of customers Pan India Area Sales Manager leads their team of Sales Managers and is responsible for expansion of business in the area to achieve CVCE loans volumes with a balanced mix of new and used CVCE asset funding with optimal channel mix The incumbent will be responsible for the guide their team and ensure productivity of all on roll and off roll resources to achieve targets of all key metrics Details of the Role Department Retail Lending Grade M/ SM/ AVP Sub-Departme...

RL - Wheels:Area Sales Manager - New Car - Open About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India Area Sales Manager leads their team of Sales Managers and is responsible for expansion of business in the area to achieve Auto loans volumes with a balanced mix of new and used asset funding with optimal channel mix The incumbent will be responsible for the guide their team and ensure productivity of all on roll and off roll resources to achieve targets of all key metrics Details of the Role Department Retail Lending Grade M/ SM/ AVP Sub-Department RL- Wheels Reporting (Business) SM/...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...

Phone Banking Officer - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices a...