Job
Description
In this role, you will deliver Accelerators and ATX (Ask-the-Expert) to a diverse set of customers, tailoring deliverables to drive business outcomes within scope and on-time engagement. You are expected to be an expert with domain and industry specialization, possessing deep technical knowledge of specialization architectures and customer stories. You will join the CSE in 1:1 customer engagements and events, as well as contribute to the customer community digital spaces. Furthermore, you will play a crucial role in contributing to product and offer improvement by providing lifecycle feedback to CX Product Management and CX Success Programs Teams. Your goal will be to inspire customers to make tactical and strategic deployment decisions and track long-term business outcomes. Additionally, you will collaborate with Account teams, CS, and Partners to enhance customer adoption and address product concerns. Your responsibilities also include evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers, ultimately driving the adoption and expansion of Cisco products. **Key Responsibilities:** - Decisions impact the quality, efficiency, and effectiveness of your team - Accountable for one technology specialization - Delivers standard ATX, ACCs, and Precision Engagements with minimal customization - Proactively builds, maintains, uses, and shares customer knowledge - Understands the customer's business, their expectations, and unique perspective - Inspire customers to make tactical and strategic technical adoption decisions - Actively seeks improvements in products and processes - Meets or exceeds utilization goals - Works as a willing team member following directions and learning from others - Requires regular supervision while contributing to team activities/tasks **Qualifications Required:** - Basic to intermediate technical expertise in one technology module - 4-6 years of technology experience - CCNA/CCNP certification At Cisco, the focus is on revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. With 40 years of fearless innovation, Cisco creates solutions that empower collaboration between humans and technology across physical and digital realms. The solutions offered provide customers with unparalleled security, visibility, and insights across their entire digital footprint. Cisco thrives on experimentation and creation of meaningful solutions, supported by a global network of experts. Working collaboratively as a team, Cisco aims to make a significant impact on a global scale, with opportunities for growth and development being limitless. Cisco believes in collaboration and empathy to drive innovation and create a positive impact worldwide. In this role, you will deliver Accelerators and ATX (Ask-the-Expert) to a diverse set of customers, tailoring deliverables to drive business outcomes within scope and on-time engagement. You are expected to be an expert with domain and industry specialization, possessing deep technical knowledge of specialization architectures and customer stories. You will join the CSE in 1:1 customer engagements and events, as well as contribute to the customer community digital spaces. Furthermore, you will play a crucial role in contributing to product and offer improvement by providing lifecycle feedback to CX Product Management and CX Success Programs Teams. Your goal will be to inspire customers to make tactical and strategic deployment decisions and track long-term business outcomes. Additionally, you will collaborate with Account teams, CS, and Partners to enhance customer adoption and address product concerns. Your responsibilities also include evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers, ultimately driving the adoption and expansion of Cisco products. **Key Responsibilities:** - Decisions impact the quality, efficiency, and effectiveness of your team - Accountable for one technology specialization - Delivers standard ATX, ACCs, and Precision Engagements with minimal customization - Proactively builds, maintains, uses, and shares customer knowledge - Understands the customer's business, their expectations, and unique perspective - Inspire customers to make tactical and strategic technical adoption decisions - Actively seeks improvements in products and processes - Meets or exceeds utilization goals - Works as a willing team member following directions and learning from others - Requires regular supervision while contributing to team activities/tasks **Qualifications Required:** - Basic to intermediate technical expertise in one technology module - 4-6 years of technology experience - CCNA/CCNP certification At Cisco, the focus is on revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. With 40 years of fearless innovation, Cisco creates solutions that empowe
