Regional Managed Service Manager Security and Networking Digitalxnode

14.0 - 15.0 years

5 - 7 Lacs

Bengaluru, Karnataka, India

On-site

Primary Skills Must be having a detailed understanding of the IT ecosystem, adoption pattern, customer expectations, and NTT service offerings Strong CXO level connect. Exceptional collaborations skills with internal and external stakeholders Excellent business awareness and solid analytical skills. Sound financial management skills. Commercial acumen preferrable. Strong communication skills (verbal and written) coupled with good questioning skills

Posted 1 week ago

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Quality Manager Integrated Personnel Services

4.0 - 9.0 years

6 - 10 Lacs

Kolkata, Mumbai (All Areas)

Work from Office

Responsibilities Job Tittle-Quality Manager Location-Kolkata/Mumbai Preferable Qualification Six Sigma Balck Belt, Agile certified-Scrum Master Job Responsibilities Compile and analyze Quality information regarding the product Be able to write clear, informative reports that highlight the main findings. Have the ability to discuss quality standards and how to accomplish them with other employees. Reviewing customer feedback and understanding customer demands and expectations of products and services Working with management teams to provide recommendations and solutions to quality issues Investigating root causes of defects and recommending solutions for quality issues Onboarding and training new quality control team members Staying up to date with new quality control techniques and methods

Posted 1 month ago

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Infrastructure Operations Manager / Associate Manager - Delivery Orcapod Consulting Services

10.0 - 17.0 years

10 - 18 Lacs

Bengaluru

Work from Office

Job Description: Experience: Minimum of 12-15 years in IT infrastructure management and proven experience in leading and managing a diverse team. Manage Customer Expectations: This role involves assessing customer feedback and improving procedures accordingly to ensure that great customer service is provided at all times. You are required to evaluate a customers experience against a set of customer satisfaction goals and criteria. Conduct research, when the scores fall below the threshold. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. **Good to have ** - Bachelor’s degree in computer science, Information Technology, or a related field; master’s degree preferred. - Certifications in relevant technologies (e.g., AWS, Azure, VMware, or other cloud/storage platforms) are a plus.

Posted 1 month ago

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