21 Customer Enquiries Jobs

As a Sales Support and Customer Operations Manager at bp's Customers & Products (C&P) Business & Technology Centre in Pune, India, your role is crucial in enhancing customer experience, improving sales force effectiveness, and driving innovation within the assigned area of responsibility. You will be responsible for managing and coordinating sales support, customer operations, and technical services to ensure efficient interface between sales, operations, and customers. Key Responsibilities: - Evaluate customer-related value creation opportunities and assess the attractiveness and fit of existing customers and prospects with market objectives. - Support sales forecasting process and work clo...

Role Overview: You will be responsible for understanding customer enquiries/ requirements and sending enquiries to suppliers, following up for offers, and providing feedback. Additionally, you will be preparing costing and comparing supplier offers, negotiating for price and delivery, and maintaining suppliers credentials, certificates, and reports. You will also be tasked with maintaining the supplier/vendor database, developing new suppliers, preparing ISO documents, MIS reports, and presentations. Managing technical documents, handling supplier invoices and import shipment documents, preparing purchase orders in the ERP system, and facilitating inter-department communication and follow-up...

As part of the Finance team at our global energy business, your role as a Lead Customer Service Representative involves providing first and second line customer support to external Key Customers, internal Customers, and other Consumers. You will ensure that all queries are handled promptly, accurately, and with a focus on maximizing customer satisfaction. **Key Responsibilities:** - Complete day-to-day operational tasks to meet customer expectations and performance indicators - Act as the point of contact for customer enquiries and issues, ensuring a high level of service - Proactively resolve customer issues and complaints, identifying root causes and managing resolutions - Manage customer ...

As a Customer Service Representative at bp, your role is to provide first and second line customer support for telephone and written inquiries from external and internal customers, ensuring queries are answered promptly and accurately to maximize customer satisfaction. You will be the first point of contact for BP telephone-based inquiries. Key Responsibilities: - Implement day-to-day customer service operational tasks to meet customer expectations and service level agreements - Act as the primary contact for customer inquiries and provide support via phone, email, and other channels - Handle activities such as account set-up, order processing, complaint resolution, and more - Log and track ...

Entity: Finance Job Family Group: Business Support Group Job Description: The Account Receivable Junior Analyst is accountable for timely and accurate recording of cash receipts, direct debit run and match invoices into the AR ledgers. The main responsibility is to post cash to outstanding invoices and undertake the reconciliation of a variety of currency account reconciliations, added to several specific accounting tasks from simple to medium transactions. Acting as support to the collections team, to ensure customer accounts are supervised are tightly controlled and compliant to BP Policy. This includes regular contact with internal / external collaborators in order to reach yearly goals /...

As a member of the Finance Team at our global energy business, you will play a vital role in advancing your career by actively participating in various financial activities. Your primary responsibility as a Dispatch Coordinator will involve handling bulk scheduling activities, managing non-delivered product and stock returns, coordinating courier and regional transport requests with 3rd party carriers and warehouses. You will be tasked with managing inbound and outbound customer interactions, fostering relationships with key collaborators, and ensuring all necessary paperwork and administrative tasks are completed in a timely and compliant manner. Key Responsibilities: - Collaborate with sal...

Job Description: As a Customer Service Representative at our global energy business in Pune, India, you will play a crucial role in providing first and second-line support to both external and internal customers. Your responsibilities will include handling telephone and written inquiries, ensuring prompt and accurate responses to queries, and maintaining a high level of customer satisfaction. You will be a key point of contact for various customer service processes and will work towards achieving a high percentage of first contact resolution. In this role, you will be expected to implement day-to-day operational tasks related to customer service, adhere to service level agreements, and uphol...

As a Planner at our Ethics and Compliance Team, you will play a crucial role in creating short- and long-term plans for stock movements across the distribution network to meet customer service and operational targets. Your responsibilities will include providing analytical support to the planning process, ensuring accurate information dissemination, and collaborating with various teams within the organization to optimize planning processes. Your main objective will be to develop a feasible plan for shipping items from different locations across the network to maximize stock availability and minimize obsolescence. You will hold overall responsibility for managing planning processes within you...

As an Engineer in Sales Support based in Bangalore, India, you will play a crucial role in providing support and coordination to ensure a seamless process of sales enablement and order fulfillment. Your primary responsibility will be addressing customer inquiries and ensuring their needs are met efficiently and effectively. Your attention to detail and strong communication skills will be key in maintaining positive relationships with customers and internal stakeholders. By leveraging your technical expertise and sales knowledge, you will contribute to the overall success of the sales team and help drive business growth. Join our team and be a part of our dynamic sales support department as w...

Role Overview: We are seeking a dynamic and technically proficient Sales Engineer to bridge the gap between engineering and business development. This role offers an exciting opportunity to contribute to our growth by promoting cutting-edge process technologies to industrial clients. Key Responsibilities: Business Development & Sales: Identify and pursue new business opportunities in the chemical industry, focusing on surfactants, oleochemicals, specialty chemicals, and ZLD systems. Lead Generation & Client Engagement: Generate sales leads, manage customer inquiries, prepare quotations, and provide comprehensive after-sales support to ensure client satisfaction. Contract Negotiation & Closin...

As bp transitions to an integrated energy company, you must adapt to a changing world and maintain competitive performance. Bp's Customers & Products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, leveraging Technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the Customers & Products BTC! Responsible for managing ...

As a part of Evergreen Seamless Pipes and Tubes Pvt Ltd, you will play a crucial role in handling customer inquiries and requirements. Your responsibilities will include sending inquiries to suppliers, following up for offers, and providing feedback on offers. You will be tasked with preparing costing and comparing supplier offers, as well as negotiating for competitive prices and timely delivery. In this role, you will be responsible for maintaining suppliers" credentials, certificates, reports, and a comprehensive data bank. You will also be required to manage the supplier/vendor database and actively participate in new supplier development initiatives. Additionally, you will be involved i...

As a Planner within the Ethics and Compliance Team at bp Global Business Services, you will be responsible for creating short- and long-term plans at the item/location level to facilitate planned stock movements across the distribution network. Your main objective will be to ensure that customer service and operational targets are met efficiently while providing analytical support to the planning process. By collaborating with various teams within the organization, you will contribute to maximizing stock availability and minimizing stock obsolescence. Your key responsibilities will include coordinating daily planning activities, acting as the primary point of contact for planning-related que...

As bp transitions to an integrated energy company, you must adapt to a changing world and maintain competitive performance. Bp's customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, leveraging Technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! Responsible for managing ...

The job involves lead generation, sales, and sales operations responsibilities. As a Lead Generation specialist, you will be responsible for preparing a database of potential customers by mining data from various sources online and offline, such as trade fairs, networking events, and marketing campaigns. You will be expected to cold call the generated database to build a pipeline of leads and qualify them by understanding their current infrastructure, specified and potential needs. Additionally, you will need to identify key decision makers for qualified leads and schedule meetings with them to initiate the Sales Process. Cross-selling and up-selling of the product range will also be a part ...

Scorelabs Hiring for Non-Voice process Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude towards customers at all times. Required Candidate profile Should Have a Minimum 1 Year Of Experience in Only Chat process Should have good communication skills Responding promptly to customer enquiries.

The role of Export Administrator in the Finance department involves assuring export deliveries of packed goods to specific countries. The primary focus is on primary distribution and third-party export customers, covering tasks such as order entry and processing in SAP, availability checks, allocation coordination with Planning and Demand Managers, delivery planning and scheduling with warehouse, freight forwarders, and customers, as well as handling export documents, invoicing, and customer correspondence. Resolving daily logistical issues, such as claims and customer requirements, with warehouse, forwarders, and plant is also part of the responsibilities. Export administrators are expected...

Thousand Folds is a craft-led clothing and textile studio that is deeply connected to Indian heritage and contemporary design. We are currently seeking a proactive and creative sales and marketing specialist to enhance our visibility and reach across various digital and offline platforms. As a sales and marketing specialist at Thousand Folds, your primary responsibilities will include driving both online and offline sales through platforms such as Shopify, stockists, and exhibitions. You will be responsible for managing customer inquiries, coordinating orders, planning and executing marketing campaigns, and curating content calendars. Additionally, you will be tasked with overseeing social m...

As a Planner at bp, you will play a crucial role in creating short- and long-term plans at item/location level of planned stock movements across the distribution network to meet customer service and operational targets. Your responsibilities will include providing analytical support to the planning process, ensuring accurate information is communicated to business customers and support teams, and collaborating with various teams within the organization. Your key responsibilities will involve coordinating daily operational activities for your portfolio, serving as the primary contact for planning-related queries, optimizing processes, managing stock movements, addressing escalations, collabor...

Department overview: Operations Consultant Cappitech is the market leading solution provider for trade and transaction reporting globally offering clients best in class technology and consulting services. Our cloud-based, cross regulation SaaS platform allows banks, brokers, hedge funds, asset managers, insurance companies and corporates to comply with global regulatory requirements. Our transaction reporting consulting team is expanding, and you will play an important role in continuing to make it all happen. You will be joining a team of problem solvers with a passion for providing the very best customer experience in a fast-paced environment. We are a diverse team supporting our global cu...

Job Title: Senior Engineer / Asst Manager Reports to: Manager Department: Inside Sales / Application Engineering & Project Support Designation: Senior Engineer / Asst Manager Location: Vadodara Type of Hire Full Time Permanent Candidate Profile - Minimum Requirements Required Qualification BE Mechanical / BE Instrumentation engineering Work Experience 9 + Years Preferred Industrial background Industrial Valves Manufacturing / Control Valve Manufacturing / Industrial Pumps Job Summary (Areas of Responsibility) Job Summary: Handling and Managing Customers enquiry on orders. Job Responsibilities: 1) Reviewing customer enquiries thoroughly for techno-commercial requirement 2) Updating clarity ob...