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Customer Engagement Executive / Senior Executive

MBSPL

36 - 60 Lacs

Hyderabad

Posted:4 hours ago

Job Description

Customer Engagement Executive / Senior Executive

Job Location: Chennai, Tamil Nadu
Work Mode: Work from Office
Job Type: Full-Time
Experience: Freshers & Experienced
Qualification: Graduate
Interview Mode: Virtual / Face-to-Face

Job Description

We are looking for Customer Engagement Executives / Senior Executives to join our team in Chennai. Candidates should have good Hindi communication skills, a customer-focused approach, and a willingness to learn.

Roles & Responsibilities

  • Handle inbound and outbound customer calls.
  • Assist customers with their queries and requirements.
  • Provide information about products and services.
  • Handle customer communication through calls and emails.
  • Verify customer details and maintain records.
  • Coordinate payment reminders and follow-ups.
  • Ensure a positive customer experience.
  • Follow company processes and quality standards.

Candidate Requirements

  • Graduate candidates are preferred.
  • Freshers and experienced candidates can apply.
  • Hindi communication is mandatory.
  • Basic English communication is preferred.
  • Good interpersonal and customer-handling skills.
  • Hospitality or customer service experience will be an advantage.
  • Candidates must be willing to relocate to Chennai.

Interview Details

  • Virtual and face-to-face interviews available.
  • Work location: Corporate Office, Chennai.

How to Apply

Interested candidates can share their updated resumes at:

Email: rani@medhbs.com
Contact: 7992451358

Pay: ₹300,000.00 - ₹500,000.00 per month

Work Location: In person

Skills Required

Customer Engagement Inbound Outbound Customer Communication Follow UPS Customer Experience Quality Standards Customer Handling Hospitality Customer Service Voice process (calls) Communication

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MBSPL

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