5 Customer Documentation Jobs

As a Design Engineer in this role, you will be responsible for designing Telecommunication cabinets that include Fiber optic equipment such as SDH/MPLS, PLCC, PABX, and Microwave radios based on the input provided. Your duties will involve preparing project-specific design files, Bill of Materials (BOM), manufacturing documents, cable lists, cable/terminal labels, customer documentation, and as-built documents. It is essential for you to have a strong understanding of subcircuits, power supply requirements, cable types, measurements, and other related technical aspects. For individuals with disabilities who require assistance or accommodations in accessing the Hitachi Energy career site due to their disability, you can request reasonable accommodations by completing a general inquiry form on the website. Please ensure to provide your contact information and specific details regarding the accommodation you need to support you throughout the job application process. This opportunity is specifically aimed at job seekers with disabilities who need accessibility assistance during the application process. Any inquiries or messages for other purposes will not be addressed.,

As a Field Executive in the Solar Division at Crysta Power Solutions, you will play a crucial role in supporting our solar operations. We are looking for dedicated and responsible male candidates to join our team in Annamanada, Thrissur, Kerala. Your primary responsibilities will include handling customer documentation, managing stock and inventory, conducting site visits for project assessments, and coordinating with technical and installation teams for project execution. To be successful in this role, you should have a minimum qualification of ITI in Electrical or a related field, along with basic knowledge of electrical engineering. A valid two-wheeler driving license is mandatory, and you must own a two-wheeler for which petrol allowance will be provided. It is essential that you reside within a 10 km radius of Annamanada, Thrissur. At Crysta Power Solutions, we offer perks and benefits such as petrol allowance, phone reimbursement, and the opportunity to work with a growing renewable energy company. Our company is committed to providing sustainable energy solutions and is empanelled under the MNRE's PM Surya Ghar scheme. We pride ourselves on delivering quality and innovation in solar power systems. If you are passionate about renewable energy and want to be part of a dynamic team, we encourage you to apply for this full-time Field Executive position. Join us in our mission to create a more sustainable future through solar energy. Application Deadline: 01/08/2025 Expected Start Date: 01/08/2025,

As a CRM Head, you will be responsible for leading the customer relationship management function, overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring exceptional client servicing standards. Your strategic approach will drive satisfaction, loyalty, and brand trust among our customers. You will lead, mentor, and manage the CRM team by setting performance goals, providing training, and fostering a customer-centric culture. Developing and implementing CRM strategies to enhance client satisfaction, streamlining internal processes, and handling major customer escalations with professionalism will be key aspects of your role. Ensuring timely documentation issuance and maintaining accurate client records in CRM software will also be crucial. Collaboration across departments to ensure seamless delivery and communication, tracking customer satisfaction metrics, preparing high-level MIS reports, ensuring RERA compliance, and driving digital transformation within the CRM process are among your responsibilities. Additionally, fostering long-term relationships with high-value clients and developing referral programs will be essential. You should hold a Bachelor's degree in Business Administration or Marketing, with 8-12 years of CRM experience, including at least 4-5 years in a leadership role. Strong leadership skills, expertise in CRM tools and data analytics, excellent communication and negotiation skills, and a customer-first mindset are required. Strategic thinking, knowledge of real estate operations and RERA compliance, and a passion for service excellence are also important qualities. In return, we offer a senior leadership position with strategic impact, a competitive salary with performance-based bonuses, the opportunity to work on landmark real estate projects, and a dynamic work environment with strong growth potential.,

VACANCY FORM Position Vacant : Sr. Executive Customer Relations (Real Estate) No. Of Vacancies : 1 Reporting : Reporting to Customer Relationship Manager Organization Name : Sanya Infrastructure Pvt. Ltd. Company Profile (Industry, Size, Products/Services, Standing in India/World etc.) Sanya Group is an ISO 9001-2000 diversified group engaged Real Estate, Hospitality, Medical Facilities, Diagnostics Centers and FMCG goods. The Group is into a JV with leading national brand Godrej for a residential project Godrej Summit in the prime and fast growing Sector-104, Gurugram, adjacent to the Dwarka - Expressway. A proud owner of the elite 5 star hotel Courtyard by Marriott in Gurugram, the Group is also developing Housing Projects, Commercial Complexes, Shopping Malls, Townships and SEZ Pan India. The Group also owns and operates in Gujarat and Madhya Pradesh. 14 imaging and diagnostic centers in two states. Level of designation (Managerial/Non Managerial) : Sr. Executive Customer Relations Functional area : Customer Relations Industry : Real Estate/Infrastructure Desired work experience ( in complete years ) : Minimum : 02 years Maximum : 05 years Compensation Offered : 4 - 4.5 lakh per annum Location of posting : Based in Gurugram Contact Information: Name : Rohit Puri Designation : HR Manager Company : Sanya Infrastructure Pvt. Ltd Address : Plot No. 27B, Sector Road, B Block, Sushant Lok Phase -1, Sector -27, Gurugram. E mail id : rohit.puri@sanyagroup.in State : Haryana-122001 Phone (s) : 9811340958 Job Description / Responsibilities : Responsible for Customer Satisfaction. Build and maintain relationships with the entire customer base . Responsible in maintaining MIS and closely work for Preparation of Final work Report. Co-ordinating with the internal partners and middle office teams for the process improvement & updating the MIS reports. Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation. Responsible for handling customers & entire customer data base. Attending customers visits with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process. Managing post booking customer services till delivery / possession stage. Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call. Collection of payment dues, against demands generated with construction progress Assisting customers on allotment , Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of documents Managing post booking customer services till delivery /possession stage. Build & maintain relationships with clients. Escalating & resolving the concerns as raised by clients. Conduct business reviews to make sure that the clients are satisfied with the service. Coordinate with Internal departments to ensure that the business needs are fulfilled effectively. Ensure regular monitoring of project, progress and update the clients on the same. Ensure on time completion, comprehensiveness, and accuracy of all documentation pertaining to sale and service. To maintain relationship with clients and coordinate on client queries post booking formalities till possession. To assist client with all queries pertaining to legal, agreement, registration, taxation, banking, etc. Ensure the compliance with the process and procedures made by the company and ensure its effective implementation during the complete process. To prepare various reports on daily, weekly, quarterly and monthly basis. Excellent communication and interpersonal skills. Good hands on experience in advance excel formulas and have handled ERP (Sales Tracking Software) Desired profile : Graduate Proven work Experience and Knowledge as a Customer Relations in Real Estate specially in Commercial / Retail sector. background in customer acquisition strategies. Technical expertise with CR and analytical systems Strong communication skills along with a customer-oriented attitude Should have experience and expertise of Real Estate. in-depth understanding and knowledge of the Real Estate. Team Leader with great Entrepreneurial attitude with good communication skills. Be energetic and passionate . Good understanding of the Real Estate Market. Integrity towards the organization. Excellent problem solving and Customer Relationship Skills. -

Role & responsibilities Feasibility Study For Solar Requirement of Customer. Technical Proposal Preparation. Customer interaction. Co ordination of order execution. Documentation Preparation . Co Ordination with Electrical Department Preferred candidate profile Should be good at Communication & well versed with computer skills. Persons with solar Industry experience is preferred.