113 Customer Development Jobs - Page 2

Role & responsibilities We are looking for Dynamic and Result driven Sales Executive to join our team in Construction Industry. Ideal candidate would be responsible for generating leads, building client relationship, Closing sales. This role required strong knowledge of construction process, Excellent communication skill and strong drive to achieve target. Key Responsibilities Identify & make outbound calls to potential clients from pre generated leads. Coordinate and assist customers with site visit once they express interest in property, Ensuring professional and informative experience. Explain key features, Benefits and pricing and project timelines during site visit. Establish and maintain strong relationships with legal verifiers and valuers to facilitate loan sanction and payment disbursement. Understand customer needs and provide appropriate solutions related to construction services or products. Negotiate terms of agreements and close sales to achieve targets. Maintain accurate records of all sales activities and reporting. Attend industry events, exhibitions, and conferences to represent the company and generate leads. Provide market feedback to the management regarding pricing, competitors, and customer preferences. Once sale is closed, Need to go ahead with agreement and booking process with prospects client. Preferred candidate profile Strong knowledge of real estate , Residential sales and property acquisition Ability to work independently and as a part of team Excellent Hindi and English communication skills both written and spoken. Familiarity with Microsoft office suite like (MS Excel, Microsoft PowerPoint, Word) Regards, Saroj Mumu HR Manager

Responsibilities: Oversee transportation operations in-depth knowledge of part truck load business Ensure timely delivery of goods within budget Collaborate with sales team on customer needs analysis Develops PTL business for the company

In this role, you will be expected to grow business of LV switchgear and LV panels (SIEPAN / SIVACON) offered through License Partners. Prepare Plan for achieving the given Targets, periodic monitoring of the progress and take appropriate corrective actions to meet the expectations as well as bridge the gap. Business targets – OI growth, Share of Wallet, Revenue, Sales Margin, Customer development, overall business development Plan and visit customers in the assigned area, build and foster strong relationships to meet the sales target and support customers requirements Able to sell concepts and get customer confidence based on value selling. Coordinate with BD, Logistics, service team as and when required. Design strategies aimed at growing regional revenue by satisfying customer needs and Trainings. Support strategic key customers' business development. Sales systematic & reporting in CRM tool. Should possess high initiative to push channels to derive higher growth in new fields like iMCC, Energy Management Systems, Digitalization, Industry 4.0 etc. Observe competitor strategies and activities within the assigned region Handling of Channels in the assigned area Qualification requirement BE/BTech in Electricals/ Electronics Engineering 4-8 years of experience in the similar field Sound Knowledge of LV Switch Gear products, LV panels, power distribution system Proficient in MS Office Excellent oral and written communication skills Great collaborative and time-management skills Sales-oriented and analytical WE’VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.

Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: MedTech Sales Job Sub Function: Capital Sales -- MedTech (Commission) Job Category: Professional All Job Posting Locations: Gurgaon, Haryana, India Job Description: Job Description: Customer Development Manager for Johnson & Johnson Vision Care India Job Summary: This position will be responsible for managing Independent Outlets and Eye Hospitals / Opthalmic Clinics (Institutions) within a defined geography. The CDM s responsibility is to develop the territory and ensure sales growth for ACUVUE contact lenses in a compliant and sustainable manner. This role will report to the Area Sales Manager. This role will be eligible for sales incentives. Key Responsibilities : Responsible to shape and grow ACUVUE business in the territory Serve as the single point of contact for IOs and Institutes in the territory Drive growth of ACUVUE sales in the territory by Ensuring timely communication of BPAs, trade schemes, offers and working with the accounts to achieve the same Ensuring optimal coverage of territory (all stores once a month and key stores twice a month atleast) and driving required minimum sales at each store Identifying new IOs equipped with fitting contact lenses Execution of programs such as trial generation activations in the key IOs Driving NPIs adoption and implementation of marketing strategies Working with marketing team and distributors to ensure availability of trial lenses and visual merchandising at key stores Collaborating with distributors to ensure smooth service to retailers Develop territory to drive penetration of contact lenses Building and maintaining relations with key stakeholders (retailers, optoms and stakeholders at Institutes) and driving the value of CLs in overall store growth Regular product messaging and product refreshers with ECPs. Collaborating with PD team to drive training programs Can include managing outsourced team to drive coverage in certain territories Adherence to J&J compliance and policies Education: Bachelor s Degree in any discipline. Degree in Optometry is an added advantage Experience and Skills: A minimum of 2-3 years of proven track record in Consumable sales in healthcare industry. Exposure to CRM/ Relationship marketing will be an added advantage. Experience in Optical industry, Retail, FMCG or is desired. Experience in optical industry will be an added advantage. Are you ready to impact the world Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The Opportunity: ArisGlobal is seeking a Associate Director - Product Management - Agentic AI to both create and grow a strategic revenue-generating product line within our Agentic AI solutions platform. In this role, you will translate high-priority opportunity areas into products, iterating quickly toward validated outcomes. You ll combine practical product leadership with commercial thinking, leveraging your understanding of emerging AI opportunities to inform our broader platform trajectory. This is a customer-facing, zero-to-one build role, ideally suited to someone with a background in data-driven decision support and insight generation, combined with experience of developing Agentic AI propositions. Key Responsibilities: Product Creation, Management & Growth: Drive the zero-to-one product build, leveraging entrepreneurial DNA and experience with lean startup, design thinking, service design, and other relevant methodologies. Translate strategic priorities into roadmaps, MVP definitions, user stories, and delivery plans. Operate with autonomy and pace, taking new products from concept through early validation to scale. Identify opportunities to increase revenue, lower operational costs, and improve customer retention by analyzing product performance and customer feedback. Customer Development: Engage with key stakeholders in life sciences to validate need, value, and usability. Run lean product discovery cycles across hypothesis-driven themes. Serve as a key external representative of the product trusted, credible, and customer-aware. Cross-Functional Collaboration: Work collaboratively across internal teams including Engineering, Sales, Services, and Marketing to ensure alignment on product priorities, effective go-to-market execution, and customer adoption. Work, as needed, with key external partnerships, as required to build out and commercialise new propositions. Clearly communicate product vision and benefits to internal stakeholders, enabling effective product launches and adoption strategies. Why Join Us?: You ll help build one of the most strategic products within a bold new wave of Agentic AI capabilities. This is a rare chance to take full product ownership, drive innovation with real customer impact, and work within a supportive team that s moving fast to shape the future of AI-powered development in life sciences. Skill Requirements: Required: 12+ years of experience in Product Management in B2B2C, B2B, or B2C space. 3+ years in AI-focused product management in B2B2C, B2B, or B2C space. Good experience in Agentic AI Experience working closely and driving product requirements for Data Engineering, ML Engineering, and Data Science teams. Proven track record of launching AI-driven enterprise SaaS solutions at scale. Deep curiosity and awareness of emerging AI technologies and trends, along with an ability to conceptualize how they can drive practical business value. Analytical mindset, skilled at using metrics to drive product decisions and continuously improve user experience. Strong communication skills, comfortable translating complex ideas into clear business value for diverse stakeholders. Proven ability to prioritize and execute effectively in dynamic environments. Entrepreneurial DNA, with experience in zero-to-one product builds and methodologies such as lean startup, design thinking, and service design. Preferred: Prior experience building AI products or platforms designed to automate or augment enterprise workflows. Understanding of modern platform architectures, scalability, and performance considerations for AI-driven products. Formal degree in a technical field such as Machine Learning, Statistics, or Computer Science. Familiarity with core AI platform elements and knowledge of AI tooling stack across one/many public cloud and data vendors. Experience managing large, technically complex product programs spanning multiple teams. A high degree of independent drive. Experience in contextual intelligence, information design, and insight generation.

Responsibilities: * Lead sales strategy & execution * Manage customer relationships * Drive revenue growth * Oversee sales team performance * Develop sales plans & reports

Collections Sole responsibility of targets basis allocated base on: I. Renewal collection and persistency targets through customer calling or physical visits to customer residences with prior appointment II. Ensure maintenance and sharing of daily customers trackers and conversion thereof, including review with Manager-Collections III. Convince customers and get renewal premium and policy continuation to continue insurance and giving retention tools like mode change/Partial withdrawal/PUA surrender/Loan etc. IV. Timely depositing the cheque at the nearest MLI branch/ bank branch within 24 hours of the cheque collection V. Effectively handling customer escalations, 100% resolution of customer queries & concerns including tracking of service requests raised, providing clarity to required customers on special revival scheme, change in term, short premium bucket to resolve financial constraint and retain customers VI. Ensuring follow up on critical document like Health Declaration Form / tele underwriting/home visits medical/ ECS Mandate/ complaint letters on silent grief and obtaining new contact details getting update through branch operations

Collections Sole responsibility of targets basis allocated base on: I. Renewal collection and persistency targets through customer calling or physical visits to customer residences with prior appointment II. Ensure maintenance and sharing of daily customers trackers and conversion thereof, including review with Manager-Collections III. Convince customers and get renewal premium and policy continuation to continue insurance and giving retention tools like mode change/Partial withdrawal/PUA surrender/Loan etc. IV. Timely depositing the cheque at the nearest MLI branch/ bank branch within 24 hours of the cheque collection V. Effectively handling customer escalations, 100% resolution of customer queries & concerns including tracking of service requests raised, providing clarity to required customers on special revival scheme, change in term, short premium bucket to resolve financial constraint and retain customers VI. Ensuring follow up on critical document like Health Declaration Form / tele underwriting/home visits medical/ ECS Mandate/ complaint letters on silent grief and obtaining new contact details getting update through branch operations

Collections Sole responsibility of targets basis allocated base on: I. Renewal collection and persistency targets through customer calling or physical visits to customer residences with prior appointment II. Ensure maintenance and sharing of daily customers trackers and conversion thereof, including review with Manager-Collections III. Convince customers and get renewal premium and policy continuation to continue insurance and giving retention tools like mode change/Partial withdrawal/PUA surrender/Loan etc. IV. Timely depositing the cheque at the nearest MLI branch/ bank branch within 24 hours of the cheque collection V. Effectively handling customer escalations, 100% resolution of customer queries & concerns including tracking of service requests raised, providing clarity to required customers on special revival scheme, change in term, short premium bucket to resolve financial constraint and retain customers VI. Ensuring follow up on critical document like Health Declaration Form / tele underwriting/home visits medical/ ECS Mandate/ complaint letters on silent grief and obtaining new contact details getting update through branch operations

Collections Sole responsibility of targets basis allocated base on: I. Renewal collection and persistency targets through customer calling or physical visits to customer residences with prior appointment II. Ensure maintenance and sharing of daily customers trackers and conversion thereof, including review with Manager-Collections III. Convince customers and get renewal premium and policy continuation to continue insurance and giving retention tools like mode change/Partial withdrawal/PUA surrender/Loan etc. IV. Timely depositing the cheque at the nearest MLI branch/ bank branch within 24 hours of the cheque collection V. Effectively handling customer escalations, 100% resolution of customer queries & concerns including tracking of service requests raised, providing clarity to required customers on special revival scheme, change in term, short premium bucket to resolve financial constraint and retain customers VI. Ensuring follow up on critical document like Health Declaration Form / tele underwriting/home visits medical/ ECS Mandate/ complaint letters on silent grief and obtaining new contact details getting update through branch operations

We are seeking an experienced Senior Sales Executive to drive sales growth, build strong client relationships, and expand market. The ideal candidate will have a deep understanding of customer needs, and market trends, with a proven ability to close deals and increase revenue. Key Responsibilities: Develop and execute sales strategies to achieve revenue targets. Identify and engage with new clients while managing and growing existing accounts. Understand customer requirements and provide tailored printing solutions . Analyze trends, pricing, and competitor activities. Prepare and deliver compelling sales presentations, proposals, and negotiations. Collaborate with internal teams (production, design, QC, and logistics) to ensure seamless order execution. Ensure customer satisfaction through regular follow-ups and issue resolution . Monitor sales performance, forecasts, and reporting for management review. Qualifications & Skills: Bachelors degree in Business or Marketing or a related field . 10+ years of sales experience in the industry and will be given preference to candidate from printing, packaging, or labeling industry. Strong network and relationships within customers. Excellent communication, negotiation, and presentation skills. Ability to work independently , meet sales targets, and manage multiple clients. Proficiency in MS Office, and reporting tools .

Role & responsibilities Preferred candidate profile

Responsibilities: Build and manage dealer/retailer network across Alwar Conduct product promotions, field visits, and demo meetings Track competitor pricing, schemes, and ground-level activity Drive monthly sales targets and order fulfilment Travel allowance