27 Customer Delight Jobs

Designation - Customer Delight Executive Years of Experience - Fresher/any Department - Sales & Customer Experience Salary Range - 25,000/- per month + attractive incentives - Earn upto 40-45k/month Key Responsibilities - Conduct 5-7 home demos daily across various electronics categories: smart home devices, robot vacuums, air purifiers, AI kitchen gadgets, etc. Plan a daily schedule based on demo assignments received 24 hours in advance. Understand each customer-s profile and prepare a tailored sales pitch. Ensure demo products are charged, complete, and presentation-ready. Explain product features in a clear, persuasive, and structured manner. Address customer questions and eliminate all b...

We are looking for customer delight experts for our contact center. Job Description: 1. Answering customer calls and providing them all required information 2. Helping customers and resolving their complaints 3. Cross-selling 4. Emailing, Outbound and Inbound calling Requirements: 1. Under graduate/graduate 2. Excellent English and Hindi communication skills 3. Comfortable to work in rotational shifts (day time) 4. Freshers & experienced can apply

You will be responsible for developing strategic and tactical brand assets and running seamless marketing communications operations to position mPokket as the most loved brand in the financial services space. This includes developing a deep understanding of consumers through Qual/Quant research, growing brand assets and content across various touchpoints, leading creative development processes, creating tools and content for customer delight, and ensuring brand consistency across cross-functional teams. You will also conceptualize creative, media, and PR innovations to establish mPokket as a lovable and path-breaking brand. Your key responsibilities will include: - Developing strategic and t...

As an experienced Technical Services Manager at INVIXIUM, you will play a crucial role in ensuring excellent customer service and promoting ultimate customer satisfaction. Your responsibilities will include keeping the department efficient and profitable, achieving excellence in providing technical services, loyalty, and retention, and meeting customer expectations. **Responsibilities:** - Improve customer service experience, create engaged customers, and facilitate organic growth. - Take ownership of customer issues and follow through to resolution. - Set a clear mission and deploy strategies focused on Customer Delight. - Develop and enforce clear service procedures, policies, and standard...

You should possess good communication and computer skills along with expertise in customer delight and achieving product quality goals. With 3-5 years of relevant experience in Automobile Dealerships, you will be responsible for maintaining high standards in customer service and product quality. A graduate from any discipline can apply for this vacancy. - Good communication and computer skills - Expertise in customer delight and achieving product quality goals - 3-5 years of relevant experience in Automobile Dealerships - Responsible for maintaining high standards in customer service and product quality A graduate from any discipline can apply for this vacancy.,

In this role as an Account Manager at blueBriX, you will not be just a client babysitter, but a strategic growth driver. Your primary focus will be on turning signed contracts into long-term revenue, understanding client goals, and nurturing relationships for referrals and renewals. This is a post-sale warfare where you will protect, grow, and lead accounts through the chaos of the U.S. healthcare system with AI-powered, low-code health tech solutions. **Key Responsibilities:** - Own the relationship from onboarding to renewal - Understand client goals better than they do - Identify expansion opportunities and make upsells seamless - Translate technical jargon into value for CFOs, COOs, and ...

As a B2B Travel Tech startup reshaping the way travel agents sell and deliver travel experiences globally, our focus on excellent customer experience and sustainable growth has led us to raise over USD 5.5mn+ funds from marquee global investors. Join our passionate team for a high ownership role in a fast-paced environment with fast career growth opportunities and a great culture devoid of hierarchy or politics. **Role Overview:** - Handle all bookings and business operations - Work closely with suppliers for timely responses and smooth post-booking operations - Manage customer and vendor feedback and escalations effectively - Ensure customer delight through timely completion of agent KYC **...

As a Principal Product Manager at Adobe, you will play a crucial role in defining and delivering the product strategy for the Adobe Acrobat Desktop app within the Adobe Document Cloud Product team. Your responsibilities will include: - Defining and championing the product vision and strategy for the Acrobat Desktop app - Collaborating with cross-functional teams to build a long-term vision and strategy - Owning the product charter for assigned areas, crafting the roadmap, and driving feature development - Coordinating and presenting requirements to multiple teams to ensure the product meets customer needs - Researching customer and market needs, conducting competitive analysis, and defining ...

As a Portfolio Manager-Business Banking at our company in Mumbai, you will be responsible for scoping out and delivering products that align with the Business Banking value proposition. Your role will involve guiding and working with Sales teams to enhance capability and ensure excellent customer delivery, all while adhering to compliance boundaries set by regulatory bodies and the bank. You will also be expected to maximize efficiency through suggestions for Product Innovation and Process Re-engineering. Your key responsibilities will include: - Developing micro market and segment related solutions with the sales team in different geographies to offer unique propositions to customers. - Cre...

Responsibilities: * Build strong customer relationships * Manage sales team performance * Achieve revenue targets * Collaborate with marketing on campaigns * Lead auto sales strategy

As an Operations Manager at RJ CORP, you will play a crucial role in the success of the organization by overseeing operational strategies aligned with the retail objectives of the brands. Your responsibilities will include: - Developing and implementing comprehensive operational strategies to achieve targets set by the brands. - Identifying opportunities for process improvement to enhance overall efficiency and taking ownership of all systems, processes, policies, and business operations. - Analyzing market trends, identifying new business propositions for expanding new stores, and benchmarking with competitors to identify gaps. - Providing strong leadership to the store operations team, fos...

As a People Manager at Adobe, you have the opportunity to lead and grow a team of talented engineers focused on delivering features for the Acrobat Android application. Your role involves collaborating with product, design, and engineering teams to innovate and provide high-quality feature sets for millions of users worldwide. Responsibilities: - Lead and develop an engineering team dedicated to enhancing pdf workflows and user experiences. - Work closely with product management and design teams to shape the product roadmap and priorities. - Oversee the product development lifecycle, identifying risks and opportunities, and maintaining transparency with senior leadership. - Recruit, onboard,...

1. Guest Reception and Assistance: Greet guests warmly, manage reservations and assist with inquiries to ensure a positive experience. 2. Reservation Management: Efficiently handle reservation systems, manage table allocation, and coordinate with the kitchen and serving staff for smooth service flow. 3. Customer Communication: Maintain clear and friendly communication with guests, handle complaints or special requests professionally, and provide information about menu items and promotions. 4. Administrative Support: Answering phone calls, taking messages, organizing reservations, and managing guest feedback. 5. Cash Handling and Billing: Process payments accurately, manage cash transactions,...

You will be working for a renowned Global Fine Jewellery Brand in Mumbai (Andheri) on a 5-day work schedule in the US Shift. Preferred candidates should reside within 5-10 km from SEEPZ (MIDC). As a part of your duties and responsibilities, you will need to empathize with the customer experience, prioritize customer needs, handle complaints efficiently, and provide suitable solutions within the stipulated turnaround time. Being the voice for customers, you will identify their needs, offer insights, and collaborate with different teams to deliver appropriate solutions. Your role will focus on modeling "Customer 1st" behavior, ensuring excellent customer service delivery, managing customer fol...

You will be responsible for developing both strategic and tactical brand assets and executing seamless marketing communications operations to establish mPokket as the most beloved brand in the financial services sector. This involves gaining a profound understanding of consumers through Qualitative and Quantitative research and advocating for the customer's interests within the organization. The role includes growing and enhancing all brand assets and content across various touchpoints such as Advertising, Social Media, Website, App, and On-Ground activities. Additionally, you will assist and progress to spearhead the creative development process from start to finish, collaborating with mult...

As a Cloud Managed Services Engineer at Versa Networks, Inc., you will play a crucial role in providing end-to-end management and technical support for the Versa hosted platform/solution. Your primary responsibility will be to troubleshoot and resolve diverse complex networking issues reported by customers, ensuring seamless operation and customer satisfaction. You will need to possess a Bachelor's/Master's degree in IT/Computer Science or equivalent, along with 5+ years of relevant hands-on experience in the field. Advanced routing/switching skills such as CCNP or equivalent level of expertise are required, and Versa certification (SD-WAN Associate/SD-WAN Specialist) would be highly preferr...

You are seeking a future team member to join the Client Onboarding function at OakNorth Bank. Your main responsibility will be to support the Offshore Client Onboarding team in onboarding clients while ensuring compliance with regulatory requirements and providing a smooth client experience. You will be involved in various tasks such as conducting AML CDD risk assessments, performing identification checks, screening for Peps, Sanctions & Adverse Media, processing emails, retrieving and filing documents, analyzing findings, identifying process improvements, and carrying out administrative tasks. To excel in this role, you should have at least 3-5 years of experience in the financial services ...

Understand customer preferences and recommend suitable models Explain features, finance options, after-sales services Build long-term relationships for repeat and referral business Contact : HR Tamilmani (8148439052) Required Candidate profile Strong communication (English Manageable) Sales confidence and negotiation skills Passion for automobiles and customer delight Experience in car showroom sales Perks and benefits PF, ESI, Accommodation, Incentives

INVIXIUM is looking for an experienced Technical Services Manager who will play a crucial role in providing exceptional customer service and ensuring the highest level of customer satisfaction within the organization. Your responsibilities will include maintaining the efficiency and profitability of the department, delivering excellent technical services, fostering customer loyalty and retention, and meeting or exceeding customer expectations. INVIXIUM is a leading provider of end-to-end access control, workforce management, and health screening solutions utilizing touchless biometrics. Our advanced devices capture precise data for intelligent analytics, generating user-friendly dashboards t...

The role involves focusing on Human Capital Development, Business Results, Business Process, and Brighter Living. Your responsibilities will include training and developing sales field staff to enhance canvassing and market reach, expanding sales channels, increasing dealer and retail coverage of various products, achieving sales objectives, outstanding and inventory management targets, conducting product data analysis and sales forecasting, implementing marketing policies, controlling expenses, ensuring customer satisfaction, and maximizing the product's potential in the market.,

The Portfolio Manager-Business Banking position in Mumbai within the Retail Banking unit of the bank requires you to scope out and deliver products that align with the Business Banking value proposition. Your primary responsibilities include guiding and collaborating with Sales teams to enhance capabilities and ensure exceptional customer service. It is crucial to operate within the compliance framework established by regulatory bodies and the bank while also maximizing efficiency through product innovation and process re-engineering. Your key roles and responsibilities involve developing tailored solutions for micro markets and segments in specific geographies to offer unique value to custo...

You will be responsible for quick turnaround on NTB and new deal proposals in the Retail Banking area. Ensure that the BCA Quality is maintained by keeping overdue BCAs within a 5% threshold. Minimize the number of Credit reverts to no more than 1 referback per BCA and focus on Portfolio Control. Downgrade to GSAM < 90 days in EAR should be Nil. Maintain an overall satisfactory audit grade and demonstrate 100% commitment to the code of conduct. Timely completion of mandatory e-learnings is essential. Display exemplary conduct and adhere to the Groups Values and Code of Conduct. Take personal responsibility for upholding the highest standards of ethics, including regulatory and business condu...

You will be working for a renowned Global Fine Jewellery Brand in Mumbai (Andheri) on a 5-day work schedule with a preference for male candidates and US Shift timings. Ideal candidates should reside within 5-10 km from SEEPZ (MIDC). Your primary duties and responsibilities will include empathizing with the customer experience, prioritizing customer needs, handling complaints effectively within the stipulated TAT, and collaborating with cross-functional teams to provide solutions. You will be expected to be a strong advocate for customers, deliver excellent customer service, manage customer follow-ups, and drive sales and upselling. To excel in this role, you should have a minimum of 2 years ...

The Center Head is a key leadership position accountable for the overall success and performance of the assigned center. This pivotal role necessitates a blend of leadership, strategic thinking, and hands-on management abilities to propel both sales growth and operational efficiency. Demonstrating a stellar track record in sales and operations is imperative. The Centre Head is entrusted with the responsibility of attaining sales targets and ensuring seamless day-to-day operations at the center. Sales Strategy: Developing and executing a sales strategy that aligns with the overarching organizational objectives. Team Leadership: Effectively leading and supervising the sales and operations team...

Dear All, SpiceJet invites energetic and enthusiastic candidates to join us for the position of Executive/Sr. Executive in our Customer Experience Department . . Designation : Executive/Sr. Executive Department : Customer Experience Educational Qualification : Graduates (Any stream) Only Experience Required : 0-4yrs Job Location : Gurgaon Job Description : Ensure drafting, implementation and execution of CE departments internal guidelines, SOP, TAT, and quality policies. Drive the team to conduct root cause analysis of complaints and arrive at an optimal resolution Liaise with all concerned departments to support the design and/or implementation and share customer feedback/data analysis of c...