0.0 - 5.0 years

5 - 7 Lacs

Hyderabad, Telangana, India

On-site

Key Responsibilities: Handle inbound or outbound customer calls in your preferred regional language. Clearly explain products, services, or offers as per the process. Answer customer queries politely and resolve basic issues. Record customer data, feedback, and call outcomes accurately. Follow calling scripts and quality standards. Meet daily or weekly targets (calls made, conversions, etc.). Escalate unresolved concerns to team leads if needed. Eligibility & Requirements: Minimum: 12th pass or any graduate. Freshers are welcome; prior BPO or telecalling experience is a plus. Fluency in any one of the following languages is mandatory : Telugu Kannada Malayalam Tamil Hindi Basic understanding...

Posted 5 months ago

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Telugu / Kannada / Malayalam / Tamil /Hindi Creative Hands Hr

0.0 - 5.0 years

5 - 7 Lacs

Hyderabad, Telangana, India

On-site

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Assistant Manager/Manager - CRM & Loyalty Torrent Diagnostics

10.0 - 20.0 years

12 - 22 Lacs

Thane, Navi Mumbai

Work from Office

Role & responsibilities 1. CRM System Management: o Maintain and update the CRM system to ensure accurate and up-to-date customer data. o Configure and customize the CRM platform to meet the needs of various business units, ensuring seamless integration with other systems. 2. Customer Data Analysis: o Analyze customer data to identify trends, preferences, and opportunities for personalized engagement. o Generate reports and dashboards to track key CRM metrics such as customer acquisition, retention, lifetime value, and engagement rates. 3. Campaign Management and Automation: o Develop and execute automated marketing campaigns using the CRM platform, including email marketing, SMS, and other ...

Posted 6 months ago

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Oracle Sales Cloud Customer Data Management (CDM) - Pan India Mount Talent Consulting

7.0 - 12.0 years

7 - 12 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Design and develop application solutions based on business requirements. - Collaborate with stakeholders to gather and analyze business needs. - Create technical specifications and design documents. - Conduct code reviews and ensure adherence to coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Sales Cloud Customer Data Management. - Strong understanding of software developm...

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