29 Customer Data Jobs

We are seeking a highly experienced Sr. Business Analyst with 810 years of expertise, including at least 3 years in Oracle Fusion to Power BI conversion or ERP reporting projects The role requires gathering, analyzing, and prioritizing business requirements, translating them into functional specifications, and collaborating with technical teams for seamless data integration and reporting Responsibilities include conducting workshops, gap analysis, and impact assessments, supporting UAT and training, and maintaining business process documentation Strong domain knowledge across Material, Customer, Supplier, and BOM Master data is essential The ideal candidate should have hands-on experience wi...

Role Overview: You will be joining a dynamic digital transformation team as a CDP & Marketing Analytics Specialist. Your primary responsibility will be to design and implement customer data ingestion strategies, build real-time data pipelines, and develop AI-driven marketing strategies to enable hyper-personalized marketing at scale. Key Responsibilities: - Design and implement end-to-end customer data ingestion strategies from various sources into a unified CDP. - Build and maintain real-time streaming data pipelines using tools like Azure Data Factory, Databricks, and Kafka. - Create composable Customer Data Platforms (CDPs) utilizing modern data platforms such as Snowflake and Databricks....

Role Overview: As a Manager in Master Data Management Solution Architecture at EY, you will have the opportunity to be part of the Supply Chain group of the EY GDS consulting team. You will play a crucial role in collecting and translating business requirements into functional requirements and acceptance criteria. Your technical expertise, combined with excellent soft skills, will help you align technical and business stakeholders to drive change effectively. Your proactive and solution-oriented mindset will be essential for timely project delivery and ensuring scalable solutions through strong project management capabilities. Key Responsibilities: - Collect and identify business requirement...

Role Overview: As a Manager Marketing Services at Advisors & Consulting Services group, your role will involve leading client engagements, developing marketing strategies, and collaborating with internal and external stakeholders to drive impactful marketing campaigns and projects. You will also be responsible for providing mentorship to junior consultants and fostering a collaborative team environment. Key Responsibilities: - Lead client engagements across various industries and problem statements to develop and implement marketing strategies and programs - Cultivate key relationships with mid-level to senior client stakeholders, assess client agenda and change readiness independently - Lea...

URGENT HIRING !!! location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: Lead and manage the customer service team, including training, coaching, and performance reviews Monitor team KPIs and customer satisfaction metrics Handle complex or escalated customer issues professionally and effectively Develop and improve customer service processes and policies Collaborate with other departments (e.g., sales, operations, product) to resolve customer pain points Manage customer feedback and use insights to drive ...

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and 22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an ...

Role Overview: As a Technical Business Analyst (TBA) / Associate Product Owner / Marketing Technology with 5-8 years of experience, you will have a hands-on role in the technology industry, focusing on leading Adobe tech areas such as AI and Customer Data Platforms. Your role will involve conducting analyses, developing high-impact recommendations, overseeing programs as the client custodian, and aligning with client priorities and leadership. You will also have the opportunity to lead business initiatives and contribute to innovating and strategizing Martech platform initiatives. Key Responsibilities: - Develop customer insights and analysis by identifying and providing data insights. - Col...

Role & responsibilities Assist customers with styling, product knowledge, and personalized recommendations.• Achieve individual and store sales targets while maintaining high conversion rates Ensure store presentation, hygiene, and visual merchandising meet brand standards. Manage billing, order follow-ups, and customer database updates accurately. Handle exchanges, alterations, and after-sales support with professionalism. Represent the Sureena Chowdhri brand with warmth, confidence, and service excellence. Preferred candidate profile Qualification: Graduation Experience: 3-5 years in a similar line of work (Fashion, Beauty, Accessories)

As an experienced architect with a solid knowledge in Master Data Management (MDM) focusing on Customer data, Go-to-market (GTM), and Data platform, your role at SAP will involve driving the development of the overall architecture to support business capabilities necessary for achieving SAP's strategic goals. Specifically, you will be responsible for translating the strategy for customer & contact master data management and governance, customer data platform, and Go-to-market into end-to-end architecture. Your work will also involve architecture to support the management and governance of master data and handling of data as a product. You will collaborate closely with various stakeholders fr...

Role Overview: You will be the Vice President within the Asset and Wealth Management Client Onboarding Regulatory & Analytics Center of Excellence (CoE) at J.P. Morgan Chase. Your role will involve leading high-impact initiatives such as data quality root cause analysis and regulatory inquiries. You will collaborate with various teams to deliver insights and support regulatory and management requests. It is essential to have a strong technical background and expertise in modern data environments and advanced analytics tools. Your responsibilities will include ensuring analytic approaches are robust, scalable, and compliant with governance standards, as well as effectively communicating findi...

As a Customer Experience Manager at SolarWinds, your role is crucial in driving operational excellence across the customer journey by leveraging data, automation, and strategic insight. You will play a key part in optimizing tools, processes, and metrics to empower customer-facing teams and enhance overall customer satisfaction. Reporting to the Senior Director of Customer Experience and Strategy, you will thrive in a collaborative and transformation-driven environment. **Key Responsibilities:** - Use metrics, analytics, and feedback loops to identify friction points and improve CX operations. - Enhance processes, systems, and tools to support customer satisfaction and internal efficiency. -...

As a Data Entry Operator at our company, your role will involve efficiently entering customer and account data from source documents within specified time limits. You will be responsible for compiling, verifying accuracy, and sorting information to prepare source data for computer entry. Your attention to detail will be crucial in reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output. Additionally, you will apply data program techniques and procedures, generate reports, store completed work in designated locations, perform backup operations, and ensure the confidentiality of all information. Proficiency in MS-Excel is essential for this role. Key Re...

As a Manager Marketing Services in the Advisors & Consulting Services group at Mastercard, you will play a crucial role in leading client engagements and developing marketing strategies for various industries. Your responsibilities will involve collaborating with internal and external stakeholders to deliver impactful marketing campaigns and presentations. Additionally, you will be responsible for mentoring junior consultants and fostering a collaborative team environment. **Key Responsibilities:** - Lead client engagements across different industries and problem statements - Develop and implement marketing strategies for large clients using technology and data - Build and maintain key relat...

As a CDP & Marketing Analytics Specialist, you will play a crucial role in driving data-driven decision-making and enabling hyper-personalized marketing at scale. Your responsibilities will include: - Designing and implementing end-to-end customer data ingestion strategies from diverse sources (CRM, web, mobile, social, PoS, etc.) into a unified Customer Data Platform (CDP). - Building and maintaining real-time streaming data pipelines using tools such as Azure Data Factory, Databricks, Kafka, etc. - Designing and implementing composable CDPs leveraging modern data platforms like Snowflake, Databricks, and similar technologies. - Developing and deploying AI/ML-driven customer segmentation mo...

Role Overview: You will be working as an Oracle Cloud SCM Functional Consultant with a focus on Order Management (OM) for our client. Your role will involve implementing and supporting Oracle Cloud SCM modules, specifically in the Order-to-Cash (O2C) cycles. Key Responsibilities: - Lead and support Oracle Cloud SCM implementations, with a specific focus on Order Management. - Gather business requirements, conduct fit-gap analysis, and configure the Oracle Cloud OM module. - Collaborate with business stakeholders to streamline O2C processes. - Prepare functional documentation such as BRD, MD50, Test scripts, and Training documents. - Conduct functional testing, provide UAT support, and troubl...

Identifying new business opportunities Building and maintaining customer relationships Manage concerns and complaints Communicating with other departments Analyzing customer data Creating sales plans to generate revenue Monitor business competitors Role & responsibilities.

As a Digital Agronomist at Farmer First, your main focus will be on customer data, service, and satisfaction. You will be responsible for analyzing and utilizing customer data to enhance the overall service provided and ensure high levels of customer satisfaction. Additionally, you will play a key role in the product and business development process. Your duties will also include creating and implementing sales and marketing plans, processes, consulting, and strategies. By leveraging your expertise in these areas, you will contribute to the growth and success of the business. Your insights and recommendations will be crucial in driving sales and increasing market share. Overall, your role as...

As a Technical Business Analyst (TBA) / Associate Product Owner in Marketing Technology with 5-8 years of experience, you will be part of a dynamic team working in the technology industry, focusing on leading Adobe tech areas such as AI and Customer Data Platforms. Your role will involve leveraging your experience in Adobe technology to provide high-impact recommendations, oversee programs, and align with client priorities and leadership. Additionally, you will have the opportunity to lead business initiatives and contribute to the innovation and strategy of Martech platform initiatives. Your primary responsibilities will include generating insights, making recommendations for implementation...

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Master Data Management Solution Architect The opportunity We're looking for a Manager as a Master Data Management Solution Architect to join the Supply Chain, Finance group of EY GDS consulting Team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your Key Respons...

The role at Piramal Critical Care in the Finance Department, located in Kurla, involves cleaning and preparing legacy data for migration into SAP systems. As an individual in this role, you will be responsible for addressing and resolving open issues related to customer data, fixed assets, and other data types. Your tasks will include thoroughly sanitizing and formatting the data to ensure compliance with upload requirements. You may also be involved in developing and implementing data quality controls to maintain accuracy and completeness during the migration process. Your key stakeholders will be internal teams such as Supply Chain, GBSS, Procurement, Central functions, and manufacturing s...

Location: Bangalore Experience Required: Mid-level (Relevant experience in digital CX, analytics, or customer insight roles) Education: Master's Degree (preferred in Business, Marketing, Data Analytics, or related fields) Job Purpose To lead the strategy, execution, and insight delivery of the e-commerce customer experience program across multiple fashion brands. This role is responsible for collecting and analyzing customer feedback across digital platforms and using insights to drive actionable improvements that enhance customer satisfaction, retention, and business performance. Key Responsibilities Customer Feedback Strategy Design and implement feedback collection initiatives across digi...

Key Responsibilities: Handle inbound or outbound customer calls in your preferred regional language. Clearly explain products, services, or offers as per the process. Answer customer queries politely and resolve basic issues. Record customer data, feedback, and call outcomes accurately. Follow calling scripts and quality standards. Meet daily or weekly targets (calls made, conversions, etc.). Escalate unresolved concerns to team leads if needed. Eligibility & Requirements: Minimum: 12th pass or any graduate. Freshers are welcome; prior BPO or telecalling experience is a plus. Fluency in any one of the following languages is mandatory : Telugu Kannada Malayalam Tamil Hindi Basic understanding...

Key Responsibilities: Handle inbound or outbound customer calls in your preferred regional language. Clearly explain products, services, or offers as per the process. Answer customer queries politely and resolve basic issues. Record customer data, feedback, and call outcomes accurately. Follow calling scripts and quality standards. Meet daily or weekly targets (calls made, conversions, etc.). Escalate unresolved concerns to team leads if needed. Eligibility & Requirements: Minimum: 12th pass or any graduate. Freshers are welcome; prior BPO or telecalling experience is a plus. Fluency in any one of the following languages is mandatory : Telugu Kannada Malayalam Tamil Hindi Basic understanding...

Key Responsibilities: Handle inbound or outbound customer calls in your preferred regional language. Clearly explain products, services, or offers as per the process. Answer customer queries politely and resolve basic issues. Record customer data, feedback, and call outcomes accurately. Follow calling scripts and quality standards. Meet daily or weekly targets (calls made, conversions, etc.). Escalate unresolved concerns to team leads if needed. Eligibility & Requirements: Minimum: 12th pass or any graduate. Freshers are welcome; prior BPO or telecalling experience is a plus. Fluency in any one of the following languages is mandatory : Telugu Kannada Malayalam Tamil Hindi Basic understanding...

Key Responsibilities: Handle inbound or outbound customer calls in your preferred regional language. Clearly explain products, services, or offers as per the process. Answer customer queries politely and resolve basic issues. Record customer data, feedback, and call outcomes accurately. Follow calling scripts and quality standards. Meet daily or weekly targets (calls made, conversions, etc.). Escalate unresolved concerns to team leads if needed. Eligibility & Requirements: Minimum: 12th pass or any graduate. Freshers are welcome; prior BPO or telecalling experience is a plus. Fluency in any one of the following languages is mandatory : Telugu Kannada Malayalam Tamil Hindi Basic understanding...