12 Customer Coverage Jobs

JOB DESCRIPTION: Job Description Therapy Business Manager Successfully launch assigned brands in a specialty segment in line with brand strategy Plan and consistently achieve patients on therapy, unit targets and value targets Ensure customer coverage / KOL development in assigned territory as per plan Execute / initiate compliant medico marketing activities Manage distribution channel and monitor services to all stakeholders Proactively plan and execute immediate and medium-term plans for the business in his/her region Record and report all market intelligence to HO Experience 3+ years in specialty segment is desirable. Experience of selling premium brands is essential Required Qualification B. Pharm / M. Pharm / M.Sc. candidates preferred. Other graduates with management qualification can The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: EPD Established Pharma LOCATION: India Mumbai : BKC Building ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 100 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)

JOB DESCRIPTION: Therapy Business Manager Successfully launch assigned brands in a specialty segment in line with brand strategy Plan and consistently achieve patients on therapy, unit targets and value targets Ensure customer coverage / KOL development in assigned territory as per plan Execute / initiate compliant medico marketing activities Manage distribution channel and monitor services to all stakeholders Proactively plan and execute immediate and medium-term plans for the business in his/her region Record and report all market intelligence to HO Experience 3+ years in specialty segment is desirable. Experience of selling premium brands is essential Required Qualification B. Pharm / M. Pharm / M.Sc. candidates preferred. Other graduates with management qualification can The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: EPD Established Pharma LOCATION: India Kolkata : Mediasiti Building ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 100 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)

JOB DESCRIPTION: Job Description Therapy Business Manager Successfully launch assigned brands in a specialty segment in line with brand strategy Plan and consistently achieve patients on therapy, unit targets and value targets Ensure customer coverage / KOL development in assigned territory as per plan Execute / initiate compliant medico marketing activities Manage distribution channel and monitor services to all stakeholders Proactively plan and execute immediate and medium-term plans for the business in his/her region Record and report all market intelligence to HO Experience 3+ years in specialty segment is desirable. Experience of selling premium brands is essential Required Qualification B. Pharm / M. Pharm / M.Sc. candidates preferred. Other graduates with management qualification can The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: EPD Established Pharma LOCATION: India Mumbai : BKC Building ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 100 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)

You will be responsible for ensuring Branch and RM activation across all products/categories to promote a balanced approach and discourage bias towards specific products/services. Your role will involve assisting RMs in expanding their customer coverage, meeting SOPs, and enhancing their earnings by identifying improvement areas for each RM. Additionally, you will be tasked with enhancing the Health Score of both RMs and Branches collectively to boost productivity and profitability. Your duties will also include driving the digital adoption of internal systems and platforms (e.g., CRM) to facilitate lead tracking, lead quality assessment, and RM efficiency. You will spearhead campaigns aimed at generating top-of-the-funnel activity for each product in pertinent catchments while vigilantly monitoring lead quality and conversion rates. Regularly monitoring customer coverage to ensure consistent customer engagement within specified intervals will be a key aspect of your role. You will collaborate with relevant departments to expedite the resolution of stalled cases and demonstrate a strong commitment to resolving customer issues and ensuring a positive user experience. A fundamental understanding of application flows across different products, proficient knowledge of CRM and other technological platforms, and the ability to analyze data and dashboards to drive strategic initiatives in your assigned catchment area are essential requirements for this position. Your experience in data-driven decision-making, analytical thinking, and effective collaboration with cross-functional teams and stakeholders will be crucial to your success in this role. Additionally, possessing high levels of empathy will greatly benefit you in this position.,

Planning Monthly account wise planning of secondary sales leading to primary sales for their territory/accounts Weekly planning for coverage and calls Monthly/quarterly sales forecast for defined territory Quarterly activation planning Execution Drives adherence to SFE processes :, Call average, customer coverage, working days, SME trackers, prescription tracker, secondary sales and product sampling/demonstrations To track all product and service quality related complaints and coordinate with National/Sales Manager/quality to ensure formal response and closure to complaints report it to PV & Quality Competition & Market Mapping -- Track and gather market data, no. of indicated surgeries, gather and analyze competitor activities P5 Implementation Implementation of Marketing strategy and activations as per defined GTM Identify and drive business development initiatives in his/her current /new accounts including training and education of paramedical staff Ensure speedy and adequate availability of products in his/her accounts Financial Achievement of monthly secondary sales target revenue numbers (SFE) Non Financial Alignment to P5 plan (Segmentation and Targeting) Deviation from MCL and account plan (WIP) SME development As per defined list (WIP) Market Activations as per GTM (SFE) Behavioral Drive for results Persuasive Communication Data analysis and Problem solving skills Market Orientation Planning and Prioritization People Management Functional: Consultative Selling skills Product/Therapy/Competitor knowledge Strategic key account management Negotiation skills Work with marketing to drive execution of campaigns and activations Govt. and Corporate account sales target Territory Performance Account planning & performance Activation Plan Subject Matter Expert (SME) Management at account level Pricing decisions at account level through competition mapping Mission Critical Collaborators: Sales Manager Marketing BaxSol and Corp Account Sales Team

Planning Monthly account wise planning of secondarysales leading to primary sales for their territory/accounts Weekly planning for coverage and calls Monthly/quarterly sales forecast for defined territory Quarterly activation planning Execution Drives adherence to SFE processes :, Call average, customer coverage, working days, SME trackers, prescription tracker, secondary salesand product sampling/demonstrations To track all product and service quality related complaints and coordinate with National/Sales Manager/quality to ensure formal response and closure to complaints report it to PV & Quality Competition & Market Mapping -- Track and gather market data, no. of indicated surgeries, gather and analyze competitor activities P5 Implementation Implementation of Marketing strategy and activations as per defined GTM Identify and drive businessdevelopment initiatives in his/hercurrent /new accounts including training and education of paramedical staff Ensure speedyand adequate availability of products in his/her accounts Financial Achievement of monthly secondary sales target revenue numbers (SFE) Non Financial Alignment to P5 plan (Segmentation and Targeting) Deviation from MCL and account plan (WIP) SME development As per defined list (WIP) Market Activations as per GTM(SFE) Behavioral Drive for results Persuasive Communication Data analysis and Problem solving skills Market Orientation Planning and Prioritization People Management Functional: Consultative Selling skills Product/Therapy/Competitor knowledge Strategic key account management Negotiation skills Work with marketing to drive execution of campaigns and activations Govt. and Corporate account sales target Territory Performance Account planning & performance Activation Plan Subject Matter Expert (SME) Management at account level Pricing decisions at account level through competition mapping Mission Critical Collaborators: Sales Manager Marketing BaxSol and Corp Account Sales Team

Strategic Imperative: Work Closely with the target surgeons ( Neuro-Surgery, CTVS, Plastic and GS ) & drive following strategic imperatives Awareness:Professionals understandwhichhigh-end H/S product to usewhen. Consideration: Professionals choose Baxter's high-end hemostat earlier instead of persisting with low-end Preference:Professionals utilize Baxter sealants more often at close. Planning Monthly account wise planning of secondary sales leading to primary sales for their territory/accounts Weekly planning for coverage and calls Monthly/quarterly sales forecast for defined territory Quarterly activation planning Execution Drives adherence to SFE processes :, Call average, customer coverage, working days, SME trackers, prescription tracker, secondary sales and product sampling/demonstrations To track all product and service quality related complaints and coordinate with National/Sales Manager/quality to ensure formal response and closure to complaints report it to PV & Quality Competition & Market Mapping -- Track and gather market data, no. of indicated surgeries, gather and analyze competitor activities P5 Implementation Implementation of Marketing strategy and activations as per defined GTM Identify and drive business development initiatives in his/her current /new accounts including training and education of paramedical staff Ensure speedy and adequate availability of products in his/her accounts

Strategic Imperative: Work Closely with the target surgeons ( Neuro-Surgery, CTVS, Plastic and GS ) & drive following strategic imperatives Awareness:Professionals understandwhichhigh-end H/S product to usewhen. Consideration: Professionals choose Baxter's high-end hemostat earlier instead of persisting with low-end Preference:Professionals utilize Baxter sealants more often at close. Planning Monthly account wise planning of secondary sales leading to primary sales for their territory/accounts Weekly planning for coverage and calls Monthly/quarterly sales forecast for defined territory Quarterly activation planning Execution Drives adherence to SFE processes :, Call average, customer coverage, working days, SME trackers, prescription tracker, secondary sales and product sampling/demonstrations To track all product and service quality related complaints and coordinate with National/Sales Manager/quality to ensure formal response and closure to complaints report it to PV & Quality Competition & Market Mapping -- Track and gather market data, no. of indicated surgeries, gather and analyze competitor activities P5 Implementation Implementation of Marketing strategy and activations as per defined GTM Identify and drive business development initiatives in his/her current /new accounts including training and education of paramedical staff Ensure speedy and adequate availability of products in his/her accounts

As a Therapy Business Manager, your primary responsibility will be to successfully launch assigned brands in a specialty segment in line with brand strategy. You will need to plan and consistently achieve patients on therapy, unit targets, and value targets. It is crucial to ensure customer coverage and KOL development in the assigned territory as per the plan. Additionally, you will be responsible for executing and initiating compliant medico marketing activities. Managing the distribution channel and monitoring services to all stakeholders will be a key part of your role. You should proactively plan and execute immediate and medium-term plans for the business in your region. Recording and reporting all market intelligence to the Head Office will be essential. The ideal candidate for this position would have at least 3 years of experience in the specialty segment, with experience in selling premium brands being essential. A degree in B. Pharm / M. Pharm / M.Sc. is preferred, although other graduates with management qualifications can also be considered.,

As a part of Abbott, a global healthcare leader dedicated to enhancing people's lives at every stage, you will be responsible for launching and managing assigned brands within a specialty segment in alignment with the brand strategy. Your core duties will include achieving patient therapy targets, unit targets, and value targets, ensuring comprehensive customer coverage and Key Opinion Leader (KOL) development in your designated territory, as well as executing compliant medico-marketing activities. Additionally, you will oversee the distribution channel, monitor services to all stakeholders, and strategically plan both immediate and medium-term business plans for your region. It will be essential for you to document and communicate all market intelligence to the Head Office. The ideal candidate should possess over 3 years of experience in the specialty segment, with a proven track record of selling premium brands. A degree in B. Pharm / M. Pharm / M.Sc. is preferred, though other graduates with a management qualification are also encouraged to apply. Preferred qualifications include a consistent history of achieving pharmaceutical sales objectives and the ability to establish strong relationships with KOLs and thought leaders in the industry.,

The Therapy Business Manager will be responsible for successfully launching assigned brands in a specialty segment in line with brand strategy. You will be required to plan and consistently achieve patients on therapy, unit targets, and value targets. Ensuring customer coverage/KOL development in the assigned territory as per plan will be a key aspect of your role. You will also execute/initiate compliant medico marketing activities and manage the distribution channel while monitoring services to all stakeholders. As a Therapy Business Manager, you will need to proactively plan and execute immediate and medium-term plans for the business in your region. It is essential to record and report all market intelligence to the Head Office. The ideal candidate should have at least 3+ years of experience in the specialty segment, with experience in selling premium brands being essential. Candidates with a B. Pharm/M. Pharm/M.Sc. degree are preferred, although other graduates with a management qualification can also be considered for this role.,

As a part of the global healthcare leader, Abbott, you will play a crucial role in helping individuals lead fuller lives across all stages of life. With a diverse portfolio of life-changing technologies spanning diagnostics, medical devices, nutritionals, and branded generic medicines, our 109,000 colleagues are dedicated to serving individuals in over 160 countries. Your core responsibilities in this role will include successfully launching assigned brands within a specialty segment in alignment with the brand strategy. You will be tasked with planning and consistently achieving targets related to patients on therapy, unit sales, and value. It will be essential to ensure customer coverage and key opinion leader (KOL) development in your assigned territory as per the established plan. Additionally, you will execute and initiate compliant medico-marketing activities, manage the distribution channel, and monitor services to all stakeholders. Proactively planning and executing immediate and medium-term business plans within your region will be a key aspect of your role. It is crucial to record and report all market intelligence to the Head Office to contribute effectively to the overall strategy. The ideal candidate for this position should possess a minimum of 3 years of experience in the specialty segment, with a preference for experience in selling premium brands. Candidates with a background in B. Pharm, M. Pharm, or M.Sc. are preferred, although other graduates with management qualifications are also encouraged to apply. Preferred qualifications include a proven track record of achieving sales objectives in the pharmaceutical industry and a demonstrated ability to establish strong relationships with KOLs and thought leaders. If you are looking to make a meaningful impact in the healthcare sector and drive the success of our life-changing technologies, we invite you to join our team at Abbott.,