110 Customer Coordination Jobs - Page 3

JOB DESCRIPTION Job Title : Assistant Manager / Deputy Manager Department : Commercial Sub Department : Outside Sales - EXIM Reporting : Branch Manager / Sales Manager Role Summary: Develop Customers on EXIM and act as Focal point for sales for assigned portfolio of customers. Core Responsibilities: Identification of new customers and new businesses by existing customers. Prepare sales call plan for the week ahead Every Friday. Sales calls at new and existing customers’ premises – 12 calls per week. Prepare sales visit reports (outcome of the meeting and action plan) – within the First Monday of Visit week+ 1. Propose volume potential to pricing desks in HO / RO followed by AQUA Contract quotation filing through Sales Support Team. Collect market information (regards rates, new services, AOB) on competition activities and submit it to Sales manager. Generate sales leads for cargo controlled out of India and send to respective counter parts. Generate Specific Opportunities for Non-Maritime businesses. Respond to Sales Leads assigned. Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA) Be supported by sales support team for Rates filing. Develop overall market share / turnover in accordance to commercial strategy / Develop new businesses Promote SPOTON – Digital Products For Imports- Through Reverse Marketing / Sales Leads – Promote CC India products/ Services. Comply with all NOVA Business KPIS regarding Maritime Opportunities, Sales Target, Shipping and Non-Shipping Targets and any other new Targets given by commercial Management Key Performance Indicators: Min. 12 sales calls per week. Sales visit report within Monday of Visit week+1 Fulfilment of Sales Leads / Specific Opportunities KPI Qualifications and Skill Sets: Min. graduate Min. Experience of 5 years in shipping industry Good written and verbal communication skills MS office skills Go-getter and pro-active approach Good analysis skills

Opportunity with SGS India for the position of Customer Coordinator | Location - Ahmedabad Note: This position would be on 3rd Party Payroll. Company Profile: Established in 1878, SGS transformed grain trading in Europe by offering innovative agricultural inspection services. SGS is the world's leading inspection, verification, testing and certification MNC. We are recognized as the global benchmark for quality and integrity. With more than 96,000 employees, we operate a network of more than 2,700 offices and laboratories around the world. We cater quality services to 9 Businesses in India like Consumer & Retail Services, Oil & Gas, Industrial services, AFL, Minerals etc. Kindly visit our Global Website: www.sgs.com India Website: www.sgsgroup.in Experience - Fresher to 1-2 Years Education - B. Sc in Chemistry Walkin Details - 12th June and 13th June Time - 9:30 am - 4:30 pm Location - Ahmedabad, Gujarat Following is the Job Description for Customer Coordination: 1) To Operate SLIM software for sample registration. 2) To register the samples in SLIM after proper review of Test request form and prepare and provide Job order estimate/Performa invoice. 3) Maintain documents of Test request form and other documents pertaining to sample registration. 4) To Liaise with clients for queries regarding test inquiry, sample and result/reports. 5) To Prepare quotation based on the inquiry of clients and lab capability and provide the same to the clients. Maintain Quotation records. 6) Liaise with clients for sample, testing, report and invoice related queries and maintain all relevant documents. 7) To operate SLIM software for updating of client database, price codes etc in absence of Super user with help of QAC. 8) To handle Purchase from the software iProc. And handling invoices and challans of lab consumables and other requirements. 9) Report, review and authorization of results. 10) To evaluate the significance of deviation 11) Responsible for contract review of regular jobs in absence of admin assistant. 12) Control of report stationary. 13) Supplier evaluation Interested Candidates please share your updated CVs on fleur.dsouza@sgs.com

Job Title : Executive/Senior Executive Long Idle Department : Customer Care Sub Department : Longstay Reporting : Manager Long Idle Core Responsibilities: Ensure to send Idle notices to the consignee/shipper and the custodian as per the guidelines for all locations. Issuing letters to Customs and sending reminders if case not resolved. To monitor the responses received from the consignee on the imports above 30 Days and follow up till the units are cleared. Follow up with the Load port for additional information and assistance from the consignee/ shipper. To track the potential long stay and idling units based on the responses from the consignee and the nature of the cargo (particularly low-value cargo). Alert the head office about the same. To track all the perishable and reefer containers, follow up with the consignee to ensure immediate clearance before the cargo expiry. If possible, abandon of such cases, then alert the concern stakeholders including the POL/Shipper/Head Office/Line Management/HoLogistics/Consignee/Custodian & Customs about the sensitivity of the case, consequences and the cost involved including destruction of cargo. Communicate and take approval from HO Logistics for cases where waiver request received from the consignee Negotiate with consignee for more recovery as well resolve the case immediately. Maintain all above 30 days Master database file which include all the information of Longstay cases(Notices issued, letter issued to custodian/customs, shipper/consignee response & status). Ensure the necessary DDSM updation for all the waiver cases solved. Ensure necessary moves updated for the containers cleared through auction/destruction or destuffed where no recovery from consignee. Provide the information to DDSM desk for all such cargoes for D&D cleaning of such containers. May have to visit the Custodian & Customs to discuss about the delay in disposal / if the case is not progressing and escalation if no response/results from the authorities. Follow up with the Legal team and the lawyers till containers are back to our custody as empty. Review cases with the management where legal advice may be required and cases where Management involvement is necessary. Prepare Reports on the performances and the trend of long stay based on Locations/ Services/Commodity. Ensure regular detailed review to measure progress and update the management fortnightly. Publish Monthly statistics-based reasons such as: Containers are detained/seized for any reason by any lawful government agency. Consignee delaying but showing interest to clear. Consignee demanding waiver of charges. Under custodian control (Awaiting Auction/destruction) Container is to be re-exported to another country. Dispute between shipper and consignee. Court case Key Performance Indicators: To ensure Import Long stay units below the set target as per functional objective. To ensure units above 180 days are in the Auction list. Qualifications and Skill Sets: Minimum Graduate 2-4 years’ experience in shipping/CFS. Excellent written and verbal communication. Result-oriented and highly motivated self-driven individual. Legal Knowledge related to shipping and Customs Act. Knowledge of procedures location wise Good Analytical Skills. Good with MS-Office tools

Responsibilities: * Lead sales strategy development * Coordinate customer visits * Manage dispatch planning process * Oversee technical sales efforts * Ensure on-time delivery performance

Participating Units and/or Subsystem Managers Customer Service Manger/Leaders Parts & Overhaul Support team (Back-office) RAMS team Project Engineering team Quality team (mainly PrQSM and SQ) Installation and Testing & Commissioning team Internal Supplier representatives (Components/PU) Sourcing and Contract Manager Integrated Service Readiness (ISR) Maintenance/Service team (if Alstom) Global System representatives (if applicable) External Customer site team Customer maintenance team (if not Alstom) External Suppliers MAIN RESPONSABILITIES Key accountabilities: Operations Support support and execute Train set project activities pertaining to testing & commissioning, validation, field trial and warranty support Alignment with Lead site and all internal participating sites for smooth execution of project at production unit of Indian railways. Issue resolution arise during testing and commissioning activity at customer site Technical inputs to cross functional team for on-time completion of validation and commissioning of product at customer site. Failure data analysis and report preparation for the field issues, identify the issues for taking it as a Rex for future. close cooridination with customer i.e. Indian railways for day in and out activities during commissioning and warranty tenure of product Reliability improvement by execution offield modification suggested by lead site. Contractual KPIs and Customer interface closure of warranty obligation within stipulated time coordination for commissioning certificate from customer Parts database Develop fleet maintenance plan , including reliability studies/analysis/trends for continuous improvement and benchmark with similar Alstom fleets spares execution database maintenance and monitoring Performance measurements: Achievement of Parts & Overhaul Dashboard Achievement of REX implementation Audit results (internal and external) Compliance with EHS rules and work-related processes Ontime delivery and ontime dispatch Ontime BQ preparation and submission to customer Warrenty replacement tracking and ontime replacement. MAIN REQUIRED COMPETENCES Educational Requirements Mandatory: Graduate in Engineering or Industrial (Internal Graduation (cadre interne in F) acceptable) Internal EHS training English Desirable: Bachelor degree in Engineering/Managemet Experience 4 to 8 Years Mandatory: Computer literacy (Microsoft Windows & Office environment) Knowledge on trains parts and subaasembly Knowledge on prouplsion system. General Railway knowledge Desirable: Basic Knowledge on SAP & GSI Field Expeience Problem Solving skills DFQ, Quality and Audit skills

Responsibilities: * Maintain accurate records and databases * Coordinate sales activities with team members * Manage back office operations efficiently * Provide exceptional customer service via phone/email Sales incentives

Roles and Responsibilities Manage new product development projects from concept to launch, ensuring timely delivery of high-quality products. Collaborate with cross-functional teams, including design, engineering, manufacturing, and quality assurance to ensure seamless integration of processes. Develop and maintain accurate Bill of Materials (BOM) for new products, ensuring compliance with customer requirements. Conduct CFT meetings with customers to understand their needs and expectations, providing effective solutions through Customer Coordination. Ensure effective Product Data Management by maintaining accurate records of product specifications, drawings, and documentation. Desired Candidate Profile 3-7 years of experience in New Product Development or related field. Diploma/B.Tech/B.E. degree in Any Specialization. Strong understanding of Product Development life cycle stages such as NPD, PDP, PPAP etc. Proficiency in creating BOM's using various tools like Excel/NPI software.

Responsibilities: * Manage enquiries & orders * Process payments * Provide sales support * Coordinate operations * Follow up on sales leads

Role & responsibilities Understanding Customers quality requirements, Coordinating with vendors to ensure timeliness of deliveries. Vendors billings reports and payments control Maintain Promoters meeting diaries, Help the promoters in further recruitments, Most of the work time will be occupied into coordinating with vendors, resources, assisting promoters. Preferred candidate profile Any graduate but Commerce Graduate is preferred, In and around South Bangalore candidate is preferred, Excellent Communication skills is primary requirements, more number of languages known are value addition. Ready to join candidate will also be give preference.

Role & responsibilities Website order management (Confirm Customer address by calling + ship orders + RTO management) Skills Required Command in Hindi, English languages. Good typing skills, Microsoft office.

Candidate with good fluent in Tamil, should handle the customer queries.

Roles and Responsibilities Ensure compliance with quality management systems (QMS) and quality control measures (QC) on MEP works. Conduct regular site inspections to identify non-conformities and implement corrective actions. Develop and maintain quality documentation, including test reports, certificates, and records. Collaborate with customers to resolve issues related to product defects or performance concerns. Desired Candidate Profile 5-10 years of experience in QA/QC engineering role for MEP projects. Diploma/B.Tech/B.E. degree in Electrical or Mechanical field from a recognized institution. Strong knowledge of ISO Systems, QAP (Quality Assurance Program), QMS (Quality Management System), QC Inspection, Non Conformity Management, RCA (Root Cause Analysis). Excellent customer coordination skills with ability to handle customer complaints effectively.

Roles and Responsibilities: * Visiting the sites given by the company for Servicing or Installation. * Visiting 3 to 5 sites in a day. * Should be willing to travel across the City. * Coordinating with the customer and Support team. * Should be capable of completing the site in the given TAT.

Sales Order or schedule need to process. Open order status should be sent to every customer .Once received customer PO/Schedule, immediately acknowledgement by CS. On time delivery /Timely pick initiation as per CRD.Pull in /Pushout material

Role & responsibilities Office Base Position in Ambad Location in Nashik City. Customer Communication & Co-Ordination from Across INDIA Negotiating rate with customers Payment & Other Follow-up Market survey Daily & Monthly Reporting E-mail Follow-up & Issues Resolution Customer Relationship Management Preferred candidate profile Preference for NASHIK Settled Candidate Knowledge of Industrial Marketing, MS - Office, E-mails communication Good in English Speaking & Writing skills

The Office Assistant will be responsible for managing key back-office operations including quotations, purchase orders, invoicing, dispatch coordination, and customer communication. The role demands proficiency in basic computer applications, excellent organizational skills, and the ability to work independently in a dynamic environment. Key Responsibilities Prepare and send quotations to customers; follow up to ensure timely responses. Verify purchase orders and generate internal work orders. Create invoices and manage E-way bills in compliance with company policies. Coordinate dispatch activities and track shipments to ensure timely delivery. Respond promptly to customer emails and maintain clear communication. Follow up on payments and assist in processing financial transactions. Perform data entry tasks related to sales and purchase transactions using Excel. Provide marketing support by managing platforms such as India-Mart and Trade India, and liaising with the sales team to follow up with customers. Work independently with minimal supervision, adhering to deadlines and company standards. Candidate Profile Male candidate, preferably under 30 years of age. Bachelors degree in Commerce (B.Com) or any related discipline. 0-3 years of experience in a back-office role within a manufacturing or trading organization preferred; freshers may be considered. Proficient in Microsoft Word, Excel, and internet applications. Excellent written and verbal communication skills. Strong organizational skills with attention to detail. Ability to multitask and manage time efficiently. Compensation Depends on the experience and interview For freshers : 15-16k per month For experienced : upto 21k per month Job Location: GIDC MAKARPURA BARODA , candidates from the radius of 10km will be preferred.

* To handle customer enquiries received through email, telephonic & Preparing quotations as per the customer requirements * Sales and marketing of company goods and services in defined territory Required Candidate profile * Fluent Communication in English, well verse with MS Office & Go getter and ready to go extra miles. * Inter department & Customer co-ordination for order update

Respond promptly to customer inquiries received via email or website. Coordinate and confirm appointments with customers for sales representatives. Prepare and send quotations to potential clients based on their requirements. It is a remote job

Job Description: Sample registration Sample Registration Internal Report Follow-up Phone and Mail communications. External Subcontract Job follow-up Payment follow-up Report generation, verification Coordinate with lab team & customer queries Maintain Key account customer

KEY RESPONSIBILITIES: 1.Processing of new orders and timely reviewing of pending orders 2.Replying to emails of Purchase order and generating Proforma Invoice for ESU/OT Light/Accessories 3.Preparing internal work order and ensuring timely receipt of payments against the work order and verify the same from Accounts Dept. 4.Co-ordinating with Store Department and Production department for the availability of stock and material respectively 5.Sharing of Proforma invoice to customers on email 6.Timely dispatching of material on receipt of payment and reviewing the courier bills 7.Making delivery challan Invoice and E-way bill 8.Updating sales order list 9.Sending dispatch details to the customer 10.Co-ordinating with courier person regarding dispatch material 11.Actively participating in QMS audits 12.Documentation and record keeping 13.Outstanding ledger monthly follow-up 14.Ensuring quality productivity 15.Ensuring 5s and Kaizen at the workplace 16.Ensuring use of safety protective equipments for the assigned task 17.Carrying out any other task as assigned by the Reporting ManagerRole & responsibilities Preferred candidate profile

As a Customer Coordination Commissioning Engineer, you will act as the primary point of contact for customers, ensuring smooth communication and successful project commissioning. You will be responsible for managing commissioning activities, troubleshooting, and ensuring timely execution of automation and control system projects. Key Responsibilities: Act as the liaison between customers and internal teams to ensure project milestones are met. Plan, execute, and oversee the commissioning of control systems (PLC/DCS/SCADA). Conduct site walk-downs, system testing, and verification of I/O interfaces. Support customers in understanding system functionality and troubleshooting issues. Coordinate with engineering teams for logic simulation, system integration, and testing. Assist in Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT). Ensure compliance with safety and quality standards during commissioning. Document commissioning processes and report project status to stakeholders. Provide post-commissioning support and customer training on system operations.

Closely working with Sales team, responding to sales queries and providing ease to them. Sales Analysist: Analyzing the sales trend and giving inputs on time to HOD to take further actions. External customer support: Coordinating with Dealers, OEMs, Architects Showroom Walk-ins etc. Forecasting the sales requirements. Quotation and Proforma Invoice creating for sales. Coordinating with other departments for the smooth flow of work (Planning, Purchase, Warehouse, Production, Finance etc). Supporting Sales team in Account Recievable follow-up.

Receive and respond to inquiries from INDIAMART. Prepare Quotation with MS office Tools. Send Quotation and work toward closing the deal. Respond to sales inquiries through calls or emails. Communicate & follow up with potential clients.

As a Customer Coordination Commissioning Engineer, you will act as the primary point of contact for customers, ensuring smooth communication and successful project commissioning. You will be responsible for managing commissioning activities, troubleshooting, and ensuring timely execution of automation and control system projects. Key Responsibilities: Act as the liaison between customers and internal teams to ensure project milestones are met. Plan, execute, and oversee the commissioning of control systems (PLC/DCS/SCADA). Conduct site walk-downs, system testing, and verification of I/O interfaces. Support customers in understanding system functionality and troubleshooting issues. Coordinate with engineering teams for logic simulation, system integration, and testing. Assist in Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT). Ensure compliance with safety and quality standards during commissioning. Document commissioning processes and report project status to stakeholders. Provide post-commissioning support and customer training on system operations. Location-Ghaziabad,New Delhi,Sahibabad

- Candidate should be residing in Ahmedabad - Should be able to work in Night shifts - Fresher with excellent communication preferred - 5 Days working only - Excellent in verbal and written communication Interested candidate can call on: 86901 11447