Team Leader Collections GRM Academy & Consultant Pvt Ltd

1.0 - 5.0 years

0 Lacs

navi mumbai, maharashtra

On-site

The role requires you to act as a relationship manager for the assigned customer base, ensuring all policy-related servicing aspects are handled efficiently. It is a field job that involves customer visits for renewal collection and servicing. Your key responsibilities include achieving persistency/collections targets on a monthly basis, coordinating customer meets in branches/centers for special campaigns/collections, and conducting joint calls with branch/sales/persistency teams for service recovery and collections. You will be expected to follow up daily with the sales hierarchy for expected collections and results, as well as ensure timely collection and submission of mandatory requisite...

Posted 2 months ago

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Associate Manager-Debt Management(Call Centre) IDFC FIRST Bank

2.0 - 6.0 years

0 Lacs

navi mumbai, maharashtra

On-site

The Collection Manager-Central Settlements in the Call Center Collections - Central Settlements department is responsible for driving overall settlements, ensuring cases are settled within the defined Turnaround Time (TAT) and above 95%. The key responsibilities include negotiating on 100% of cases, increasing the value of the initial offer through negotiation, driving collections on the agreed settlement value, and focusing on key performance input measures such as customer contactability, login adherence, and schedule management. The ideal candidate for this role should possess a graduation degree in any field and have 2-5 years of relevant experience.,

Posted 2 months ago

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Debt Manager-Flows-Central Settlements IDFC FIRST Bank

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

The role of Collection Manager-Central Settlements in the Retail Assets department of Call Center Collections - Central Settlements involves managing the overall settlements process. This includes ensuring that cases are settled within the defined Turnaround Time (TAT) and achieving a settlement rate of above 95%. The Manager is responsible for negotiating on 100% of cases and working towards increasing the value of the initial settlement offer. In addition, the Collection Manager-Central Settlements is tasked with driving collections on the agreed settlement value. This role also involves monitoring key performance indicators such as customer contactability, adherence to login procedures, a...

Posted 2 months ago

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