Deputy Manager - Customer Connect Tekpillar

5.0 - 8.0 years

6 - 8 Lacs

mumbai, navi mumbai

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What are we looking for? The ideal candidate will play a key role in conducting daily RTR audits and maintaining training content, and monitoring the quality activities through structured vendor governance. This role requires strong communication skills, accountability, and the ability to work independently while managing multiple responsibilities across teams and vendors. What does the job entails? • Perform daily Audits (RTR) quality activities. • Act as custodian of the Knowledge Portal, Email Composer, and Training Content. • Ensure timely updates of training materials across all Lines of Business (LOBs). • Roll out timely updates and communications to relevant stakeholders. • Conduct repeat email analysis to identify and address recurring issues. • Track and manage: Training, PKT Tests /BQ/PIP & Refresher activities with vendors • Conduct OJT Certifications and Fortnightly calibration sessions to ensure quality alignment. • Vendor governance for quality and training-related activities. • Drive process improvement by identifying gaps through RTR and implementing corrective actions. Preferred Skills Excellent communication skills. Strong process knowledge and ability to apply it effectively. Insurance industry experience preferred. Self-motivated individual who can work independently without constant supervision. Demonstrates maturity and understands the criticality of assigned tasks. Takes accountability and delivers consistent results. Basic proficiency in: • Microsoft Excel (formulas, formatting, data entry) • Microsoft Word & Outlook • Microsoft PowerPoint (presentation creation and editing) . Essential conditions: Education: Graduation Work exp: 5+ years in which min 1 year of Team handling experience mandatory. Work related skills: Good in Excel, data management, presentation skills and effective communication skills. For More Information: Komal B. / HR Team Phone/WhatsApp: +91 93289 59079 Email: komal@tekpillar.com

Posted 19 hours ago

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Guest Relation Manager/FOE- (Sector-65) Whiteland Corporation

0.0 - 5.0 years

4 - 9 Lacs

Gurgaon/Gurugram

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Welcoming Guest and visitors Front office Operations Will be responsible for day to day activity, various action plans etc. Managing conference call and meetings. Assist the seniors Handling calls. Ensure Office decorum. Maintenance of Meeting Rooms. Guest Care/Hospitality Kindly share your profile with Pic on hr@wlcorp.com

Posted 2 months ago

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Guest Relation Manager/FOE- (Sector-103) Whiteland Corporation

0.0 - 5.0 years

4 - 9 Lacs

Gurgaon/Gurugram

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Posted 2 months ago

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Value Establishment Engineer IPLTech Electric

4.0 - 6.0 years

8 - 14 Lacs

Ahmedabad, Chennai, Jaipur

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Role & responsibilities Trials and Value Establishment Engineer will be a critical resource responsible for coordinating trial execution for prospects and value establishment for existing customers in a region. He will drive relationship with ecosystem stakeholders like drivers, logistics managers at customers and support the sales team to breakthrough, brick wall and secure repeat order. Route mapping & recce. Trials planning and execution as per plan. Value Establishment (as Per the trial) for New Trucks sold by increasing the efficiency & by clearing the bottlenecks. Monitoring of Trucks Utilization Repeat sales from the existing account (LSP).

Posted 2 months ago

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Assistant Manager - CRM Meenamani Ganga Builder

3.0 - 5.0 years

4 - 6 Lacs

pune

Work from Office

Candidates ONLY from Real Estate Companies Collections & Recovery Documentation & Legal Possession Management Customer Relationship ERP Ownership & Reporting Site Audit Coordination Banking & Loan DSA Compliance APF Registration & Renewal

Posted Date not available

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