Escalation Specialist - Root Cause Analysis Tekpillar

2.0 - 5.0 years

3 - 5 Lacs

mumbai, mumbai suburban, mumbai (all areas)

Work from Office

We are looking for an Associate Manager to manage customer grievances by conducting root cause analysis, coordinating with vendors and cross-functional departments, and ensuring smooth resolution within defined SOPs and TATs. The role also involves identifying process gaps and driving improvements to enhance customer experience. Key Responsibilities Handle customer communications by providing detailed root cause analysis. Ensure process completion within defined TATs and Standard Operating Procedures (SOPs). Collaborate with cross-functional teams and vendors to deliver seamless customer experiences. Identify process gaps and implement changes for continuous improvement. Manage complex cases...

Posted 3 weeks ago

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Urgent Hiring Sr. Executive - CRM Meenamani Ganga Builder

3.0 - 5.0 years

4 - 6 Lacs

pune

Work from Office

Candidates ONLY from Real Estate Companies Collections & Recovery Documentation & Legal Possession Management Customer Relationship ERP Ownership & Reporting Site Audit Coordination Banking & Loan DSA Compliance APF Registration & Renewal

Posted 3 weeks ago

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Deputy Manager - Customer Connect Tekpillar

5.0 - 8.0 years

6 - 8 Lacs

mumbai, navi mumbai

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What are we looking for? The ideal candidate will play a key role in conducting daily RTR audits and maintaining training content, and monitoring the quality activities through structured vendor governance. This role requires strong communication skills, accountability, and the ability to work independently while managing multiple responsibilities across teams and vendors. What does the job entails? • Perform daily Audits (RTR) quality activities. • Act as custodian of the Knowledge Portal, Email Composer, and Training Content. • Ensure timely updates of training materials across all Lines of Business (LOBs). • Roll out timely updates and communications to relevant stakeholders. • Conduct re...

Posted 1 month ago

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Guest Relation Manager/FOE- (Sector-65) Whiteland Corporation

0.0 - 5.0 years

4 - 9 Lacs

Gurgaon/Gurugram

Work from Office

Welcoming Guest and visitors Front office Operations Will be responsible for day to day activity, various action plans etc. Managing conference call and meetings. Assist the seniors Handling calls. Ensure Office decorum. Maintenance of Meeting Rooms. Guest Care/Hospitality Kindly share your profile with Pic on hr@wlcorp.com

Posted 3 months ago

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Guest Relation Manager/FOE- (Sector-103) Whiteland Corporation

0.0 - 5.0 years

4 - 9 Lacs

Gurgaon/Gurugram

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Posted 4 months ago

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Value Establishment Engineer IPLTech Electric

4.0 - 6.0 years

8 - 14 Lacs

Ahmedabad, Chennai, Jaipur

Work from Office

Role & responsibilities Trials and Value Establishment Engineer will be a critical resource responsible for coordinating trial execution for prospects and value establishment for existing customers in a region. He will drive relationship with ecosystem stakeholders like drivers, logistics managers at customers and support the sales team to breakthrough, brick wall and secure repeat order. Route mapping & recce. Trials planning and execution as per plan. Value Establishment (as Per the trial) for New Trucks sold by increasing the efficiency & by clearing the bottlenecks. Monitoring of Trucks Utilization Repeat sales from the existing account (LSP).

Posted 4 months ago

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Assistant Manager - CRM Meenamani Ganga Builder

3.0 - 5.0 years

4 - 6 Lacs

pune

Work from Office

Posted Date not available

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