4919 Customer Complaints Jobs - Page 5

The incumbent would be part of the team and the primary responsibility will be to lead and manage the team, interact with TL/Client, attending Client calls, SMR and other important meetings, deal with Client/team issues, review reports prepared by TL, ensure that the process is metrics driven and provide guidance to the TL and team and suggest changes as and when necessary in order to improve the process. Role & Responsibilities: Providing Necessary Technical Leadership at Account level Driving and Implementing Changes - Ensuring Process Improvements (Re-engineering) Setting Goals/ KRAs for The Process and for Resources Analyzing and Forecasting Business Trends Followed by Planning for The S...

The Transaction banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to ficially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) Trade Fice Center handles the imports & exports transactions such as BG, LC, Collections, Advance Remittances, Open Account Payments, Trade outward Remittances and routing of SWIFT messages About Role Trade Fice Center Data Entry Team will be responsible for completing all the part within the TAT with 100% accuracy in processing They are required to check ...

Retail Forex & Remittances Center Data Entry Team will be responsible for completing all the part within the TAT with 100% accuracy in processing They are required to check all the relevant documents properly before processing The team will also be responsible for mentioning the rejection comments for rejection cases in one shot for avoiding delay in processing Responsible for the scrutiny and verification of relevant documents and also for checking the data entry Ensure Inputting of transactions within stipulated TAT (turn-around time) Ensure Error-free entry and transactions and verification of trade & forex transactions Ensure Customer satisfaction and nil customer complaints Achieve high...

Position: Field Application Engineer Corrosion Prevention Gender: Male/Female Location: Delhi NCR Exp : 5+ years Salary: Up to 50,000/month Reporting To: Director Role Overview: Responsible for visiting customer sites across India, auditing production/packaging processes, identifying corrosion issues, and recommending practical solutions using VCI materials, desiccants, and RP oils. Key Responsibilities: Conduct on-site audits of production, storage, and packaging areas to assess corrosion risks. Identify root causes related to moisture, contamination, handling, or process gaps. Demonstrate corrective actions using VCI films, papers, desiccants, and RP oils. Support field trials and prepare ...

Your challenges Handling service and calibration of manual liquid handling pipette instrument Handling Service and calibration of Electronic Pipette Instruments Handling pipette calibration through Calibright software Handling Pipette calibration through on-line printer Calibrated reports /certification to be generated in system ERROR free Report submission on-time Discuss/validate the obtained data with superiors Meets the productivity and throughput as per standard Norms Keep the customers in Good rapport in all aspects Must have work dedication/punctuality/reporting activity Maintain and Calibration of his validation Tools properly including weigh scale. Your expertise Minimum 1 to 2 year...

Job Title: Customer Support Executive Location: Gurugram Department: Customer Experience Reports To: Customer Support- Team Leader About Cyboard School Cyboard School is a next-generation online school dedicated to providing high-quality, interactive, and flexible education for students from Nursery to Grade X . We combine the best of technology and pedagogy to create an engaging learning environment accessible to all. As part of our growing team, we are looking for a Customer Support Executive who will be the voice of Cyboard School ensuring that parents, students, and stakeholders receive prompt, professional, and effective support. Key Responsibilities Handle inbound and outbound calls, e...

As an Asset Product Sales Manager, you will play a crucial role in driving sales and promoting our banks products and services, with a specific focus on asset-based offerings. You will be responsible for developing and implementing sales strategies, building strong relationships with clients, and ensuring a positive customer experience. Your expertise will contribute to the growth and success of our BRANCH BANKING-POS department. Bachelors degree in Business, Marketing, or a related field. Minimum 2 years of experience in a sales role, preferably in the banking or financial services industry. Strong knowledge of asset-based products and services, including loans, mortgages, and investments. ...

Responsibilities & Key Deliverables Sound theoretical as well practical knowledge of Transmission (How Transmission works) Experience in dealing Transmission Testing issues & NVH analysis & Failure parts analysis Sound knowledge of Transmission Assembly Processes, Testing and Gear Technologies Analytical, troubleshooting and team building skills to establishing quality systems / procedures and managing resources Experience in Handling Transmission customer complaints and inline rejection analysis Experience BE : 4 to 7 yrs. Industry Preferred Qualifications B. Tech-Mechanical / Production General Requirements

SAINATH LAND DEVELOPERS PRIVATE LIMITED is looking for Telecaller to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities : 1. Make outbound calls to customers to promote products and services, or follow up on recent purchases. 2. Respond to customer inquiries and provide information about products and services. 3. Resolve customer complaints and provide appropriate solutions. 4. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. 5. Meet and ...

timus lifestyle is looking for Quality Supervisor to join our dynamic team and embark on a rewarding career journey. Develop and implement quality control procedures and guidelines to ensure compliance with industry standards and regulations. Oversee the entire quality management system and monitor its effectiveness. Conduct regular inspections and audits to identify any deviations from quality standards and initiate corrective actions. Collaborate with production teams to establish quality metrics and performance targets. Train and educate employees on quality procedures, standards, and best practices. Monitor production processes to identify areas for improvement and implement quality enha...

HPL Additives is looking for Manager to join our dynamic team and embark on a rewarding career journey. Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tid...

Job Description Summary Perform the daily operations of plants to ensure reliability and consistency on the production line. Includes Service Shops. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance. tex Job Description Roles and Responsibilities Oversight and management of front-line manufacturing employees. Typically managing hourly employee populations. Developing conceptual knowledge of professional discipline. May include support roles with speci...

Mahindra & Mahindra Limited. is looking for Sr. Manager - HHKVA, Service to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit o...

Communicates deadlines and goals to team members Audit calls and provide constructive feedback to tele-callers Develops strategies to company regulations and performance goals Conducts team meetings to update members on best practices and continuing expectations Generates and shares comprehensive and detailed reports about team performance, mission related objectives, and deadlines Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks Required experience Leadership Skills...

Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deteriorat...

Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deteriorat...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products You will work closely with internal teams and group companies to provide seamless access to ficial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication The role demands strong customer orientation, high energy, and a consultative...

Accountable for maintaining and growing Sales of the company products Accountable to set annual targets along with the Business Manager and successfully achieve them Responsible to achieve monthly maximum incentives for the team against basket parameter in Sales Performance Monitoring Programs Responsible for increasing quotation conversation ratio by doing quotation follow-up Responsible for new business generation Accountable for expansion of VISL brand (new areas / locations) Responsible for resolving customer complaints and ensure customer delight Take regular feedback from customers regarding products and services offered by VISL Understanding customer s inquiries for Brand / Business S...

We are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets The ideal candidate will have a strong understanding of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assetsEnsure high levels of customer service and compliance with bank policiesCross-sell a wide range of banking products to de...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assetsEnsure high levels of customer service and adherence to bank policiesCross-sell a wide range of banking products to deepen client e...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assetsEnsure high levels of customer service and adherence to bank policiesCross-sell a wide range of banking products to deepen client e...

We are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets The ideal candidate will have a strong understanding of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assetsEnsure high levels of customer service and compliance with bank policiesCross-sell a wide range of banking products to de...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assetsEnsure high levels of customer service and adherence to bank policiesCross-sell a wide range of banking products to deepen client e...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assetsEnsure high levels of customer service and adherence to bank policiesCross-sell a wide range of banking products to deepen client e...

We are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets The ideal candidate will have a strong understanding of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assetsEnsure high levels of customer service and compliance with bank policiesCross-sell a wide range of banking products to de...