5818 Customer Complaints Jobs - Page 4

Drive Microfinance business by Identifying business potential locations, achieving business targets and maintaining portfolio quality. Leading a sales team of loans Officer & Branch Managers to achieve their business targets, Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Driving strong business growth by recruiting, driving, managing and motivating their team across assigned territories for deeper market penetration and reach Conducting field visits to ensure onboarding of quality customers by field team and visiting centre meetings to assess their conduct. Motivating low performing branches and s...

As a Food Safety Compliance Officer, your role involves ensuring compliance with FSSAI regulations and food safety laws. You will be responsible for implementing and monitoring the Food Safety Management System (FSMS) in the organization. Your key responsibilities will include: - Maintaining HACCP, GMP, and GHP standards to uphold food safety practices - Conducting regular internal food safety audits to identify areas of improvement - Ensuring proper hygiene, sanitation, and pest control practices are followed at all times - Monitoring food handling, storage, and temperature control to prevent contamination - Verifying the quality of raw materials and ensuring they are sourced from approved ...

Responsibilities: * Conduct layout inspections, process quality checks with 7QC tools. * Implement ISO standards, perform instrument calibrations & audits. * Manage supplier quality control, customer complaints & audits. Provident fund Annual bonus Employee state insurance

Role Objective The Complaint Resolution Executive is responsible for end-to-end follow-up and closure of customer complaints by coordinating with internal teams, customers, and brand partners. The role ensures complaints are resolved within defined timelines while maintaining transparency, ownership, and a customer-first approach. Key Responsibilities: Complaint Handling & Resolution Act as the single point of contact for assigned customer complaints until final closure.Ensure all complaints are logged accurately in Salesforce with complete documentation (invoice, photos, videos, emails).Follow up proactively with internal teams (Warehouse, QC, Commercial, Brand, Logistics, Finance) to drive...

Location: Bhiwandi Experience: 14 Years Employment Type: Full-time Role Summary We are hiring a Complaint Resolution Executive to handle end-to-end customer complaint management in a B2B environment. The role focuses on SLA-driven resolution, cross-functional coordination, CRM handling, and customer communication . Key Responsibilities Handle customer complaints / service tickets from initiation to closure Maintain accurate records in Salesforce CRM with complete documentation Coordinate with Warehouse, QC, Logistics, Brand, Commercial, and Finance teams Ensure complaint resolution within SLA / TAT Track Credit Notes (CN), replacements, FOC, and warranty claims Communicate with customers via...

The Service Head is responsible for managing the overall operations of the service department. This includes developing and leading a team, overseeing service processes, and ensuring customer satisfaction. The role demands strong leadership and team building skills. Location:- Mumbai(Occasional Travel may be required). The Position will be reporting to the Director. Qualification An Engineering degree in Electrical/Mechanical Engineering is preferred. However, Candidates without engineering background but with strong performance record in the similar field may be considered. Experience Person shall have at least 8-10 years of experience of building own team/ contracting service activities to...

Diagnose and resolve mechanical, electrical, and PLC-related faults. Provide on-site and remote support to clients during machine breakdowns. Perform preventive maintenance and system upgrades. Machine Installation, Troubleshooting & Repairing.

The Greeter at Tanishq warmly welcomes customers, understands their needs, and guides them to Sales staff while maintaining excellent etiquette, grooming, and customer coordination. Required Candidate profile We are looking for a female candidate only, with prior experience in a Greeter, Front Office, or Receptionist role, who possesses strong communication skills and a pleasant personality. Perks and benefits Attractive Salary, Incentives and Health Insurance

Make Your Own Perfume [MYOP] is looking for Store Manager to join our team Roles and Responsibility Manage daily store operations, including opening and closing procedures. Lead and motivate a team of sales associates to achieve sales targets. Develop and implement effective visual merchandising strategies to enhance customer experience. Analyze sales reports and provide insights to improve business performance. Maintain high standards of customer service and ensure customer satisfaction. Implement marketing campaigns to drive sales growth. Job Requirements Proven experience in retail management with a minimum of years of experience. Strong leadership and communication skills are essential. ...

Rentokil Initial Hong Kong is looking for Assistant Sales Manager Thoraipakkam to join our team Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet targets. Build and maintain strong relationships with clients and customers. Analyze market trends and competitor activity to identify new business opportunities. Collaborate with cross-functional teams to drive business growth. Provide coaching and training to sales team members to enhance their skills. Job Requirements Proven track record of achieving sales targets and driving business growth. Strong leadership and management skills, with...

TV SD is looking for Manager (Certification) to join our team Roles and Responsibility Manage and oversee the certification process for TV SD. Develop and implement effective strategies to improve certification efficiency. Collaborate with cross-functional teams to ensure seamless integration of certification processes. Analyze data and metrics to identify areas for improvement in the certification process. Provide training and support to team members on certification procedures. Ensure compliance with industry standards and regulations related to TV SD certifications. Job Requirements Strong understanding of TV SD principles and practices. Excellent leadership and management skills. Ability...

BD Nogales Norte is looking for Lead Quality Engineer to join our team Roles and Responsibility Develop and implement quality control processes to ensure high-quality products. Conduct regular audits to identify areas for improvement and implement corrective actions. Collaborate with cross-functional teams to resolve quality-related issues. Analyze data to identify trends and opportunities for quality improvement. Develop and maintain quality metrics and reports to track performance. Ensure compliance with industry standards and regulations. Job Requirements Bachelor's degree in Engineering or a related field. Proven experience in quality engineering with a strong understanding of quality pr...

BD Biosciences /eskrepublika/ is looking for Lead Quality Engineer to join our team Roles and Responsibility Develop and implement quality control processes to ensure high-quality products. Collaborate with cross-functional teams to identify and resolve quality issues. Conduct audits and inspections to ensure compliance with industry standards. Analyze data to identify trends and areas for improvement. Implement corrective actions to address quality concerns. Train and guide junior engineers on quality procedures. Job Requirements Bachelor's degree in Engineering or related field. Minimum years of experience in quality engineering. Strong knowledge of quality control processes and industry s...

BD (Tissuemed Ltd) is looking for Lead Quality Engineer to join our team Roles and Responsibility Develop and implement quality control processes to ensure high-quality products. Conduct regular audits to identify areas for improvement and implement corrective actions. Collaborate with cross-functional teams to resolve quality-related issues. Analyze data to identify trends and opportunities for quality improvement. Develop and maintain quality metrics and reports. Ensure compliance with industry standards and regulations. Job Requirements Bachelor's degree in Engineering or a related field. Proven experience in quality engineering with a minimum of years of experience. Strong knowledge of q...

JD for Field Engineer Job brief We are looking for a Field Engineer for field work related to installation, commissioning, troubleshooting, supervision of mechanical/electrical instruments in Oil and Gas Installations Responsibilities 1) Site Visits for Installation, commissioning in Petroleum Industry 2) Prepare Daily Progress Reports on Project 3) Quick response time in resolving Technical Queries of customers 4) Candidate should have worked in Mechanical / Petrochemical / Electrical / Instrumentation industry. 5) Prepare Documentation Pre and Post Visit Requirements Excellent MS Office knowledge – Word, Excel Outstanding organizational and time management skills Willing to travel all over...

Qualification: MBA Job Responsibilities: To develop innovative sales strategies. Resolving customer complaints in a timely and professional manner to maintain customer loyalty. Strong negotiation and consultative sales skills. Excellent organizational and problem-solving skills. Effective communication skills. Experience in modern trade and general trade

Qualification: MBA Job Responsibilities: To develop innovative sales strategies. Resolving customer complaints in a timely and professional manner to maintain customer loyalty. Strong negotiation and consultative sales skills. Excellent organizational and problem-solving skills. Effective communication skills. Experience of modern trade and general trade

Qualification - Graduate (Preference is degree in textile) Industry - Textile Responsibilities: To achieve organisational growth and to meet assigned sales targets Developing new customers, expanding the company's customer base, ensuring a strong market presence, and implementing a strategic business plan. Build and promote long-term relationships with customers by collaborating with them and understanding their needs. Resolving customer complaints and issues regarding sales and technical services. Conducting product trials at the customer's location in order to meet the customer's requirements and acquire new customers. Monitor competitors, present market and industry trends, and share data...

Having experience of working with Maruti Suzuki Vendor Good Experience of Customer Quality Good Experience of Quality Audit Having experience of working plastics injection Molding Required Candidate profile Having experience of working with Maruti Suzuki Vendor Good Experience of Customer Quality Good Experience of Quality Audit Having experience of working plastics injection Molding

Lead and manage assigned product category to ensure strong sales performance Drive sales targets and implement strategies to achieve or exceed goals Supervise and train sales team members on product knowledge, customer engagement, and selling techniques Monitor inventory levels, manage stock allocation, and coordinate replenishments with the inventory team Work closely with brands and vendors to implement promotions, discounts, and new product launches Track sales trends, analyze performance data, and report to the Branch Manager Support marketing efforts through in-store promotions, campaigns, and product launch activities Handle customer complaints and ensure timely resolution to maintain ...

The Advanced Technical Specialist- Repair & Re-Fielding Center for Beckman Coulter Diagnostics is responsible for performing the repair process of field returned instruments at RRC and Ensuring high quality of RRC instruments through effective implementation of Repair process and ensure the increase in productivity of RRC and Maintain the RRC center to align with QRA requirements. This position is reported to the Manager-Re-fielding Services & Technical Training-SWA and is part of the Customer Support department at our Repair and Re-fielding center in Chennai and will be onsite. In this role, you will have the opportunity to: Ensuring high quality of Repair process of all the Instruments by ...

Job DescriptionKey Responsibilities: Respond to customer inquiries via phone and chat in a professional and timely manner. Provide accurate information about products and services and resolving issues. Maintain a positive attitude while handling customer complaints and queries. Document customer interactions and feedback accurately in the system. Collaborate with team members and other departments to ensure customer satisfaction. Meet or exceed individual and team performance targets, including call handling time and customer satisfaction scores. Stay updated on product/ process knowledge and company policies.

We are hiring for a leading consumer internet company operating multiple digital platforms across hyperlocal services and mobile applications in India. Location : Bengaluru, Karnataka (Candidates from Chennai and Hyderabad can apply) Experience : 5 to 8 Yrs Role & responsibilities: Manage and mentor customer support teams to ensure high performance Drive customer satisfaction and improve service quality Monitor and improve TAT, ticket resolution, and escalation handling Implement and optimize support processes and SLAs Handle priority issues and ensure timely escalations Collaborate with cross-functional teams for issue resolution Use data and reports to identify gaps and improve operations ...

Delhivery is Indias leading fulfillment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing and technology services. Delhivery has successfully fulfilled over 550 million transactions since inception and today works with over 10,000 direct customers, which includes large & small e-commerce participants, SMEs, and over 350 leading enterprises & brands. Vision - Since its inception in 2011, Delhivery has become India’s leading supply chain services company. Our vision...

We are looking for a skilled professional to join our team as a Customer Service representative in the Medical Services/Hospital industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our customers. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Collaborate with internal teams to resolve complex customer complaints. Identify opportunities to upsell or cross-sell relevant products or services. Maintain accurate records of c...