3488 Customer Complaints Jobs - Page 3

Oversee daily academic operations ensuring quality delivery Manage, training & review academic cordinator team performance Implement academic policies & procedures Coordinate with cross-functional departments Monitor KPIs & optimize academic processe Required Candidate profile Bachelor’s/Master’s in Education/Management Experi. in academic ops or student services Strong communication & problem-solving Proficient in MS Office, CRM/SIS Cross-functional teamwork & multitasking Perks and benefits Timing: 10:30am-07:00pm

Process- One Assist , Voice Process Experience- fresher/experience Salary : 14,000 to 15,000 inhand + Unlimited Incentives Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate location -Kanjurmarg, Mumbai 400042 More Detail Contact HR Omkar - 8698879613 (WhatsApp/Call) Perks and benefits Competitive Salary With unlimited Incentives !

you're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, we'llbeing, and career deve...

KIMS HOSPITAL & SURGICAL CENTER is looking for ASST. MANAGER-KIMS-THANE-34772 to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and pro...

KIMS HOSPITAL & SURGICAL CENTER is looking for DY . MANAGER - KIMS - THANE to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit...

Flipkart is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy busi...

Navnit Group is looking for Customer Service Executive to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely ...

IT WORLD is looking for Stores Manager to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. U...

Overall responsible for service revenues from area. Provide leadership Supervisor and various stake holders in the department to achieve business targets. Including setting their annual business targets and periodical review to achieve the results. Drive excellence in field operations through supervisors Ensure that Lifts / Escalators are maintained at job sites in various location as per the SLA with customers. Position will be responsible for Techno Commercials for 2000 + units. Annual Manpower planning and enhance field productivity. Sub Con Management and Development to support field operations. Maintain cordial relations with builders, owners and architects Coach and develop internal ta...

Handling overall Product audit and Process audit. Analyzing customer complaints, line rejection, Supplier audit and taking corrective actions. Establishing Initial Process Capability (Pp/Ppk) and monitoring ongoing Process Capability (Cp/Cpk. Defining and standardizing all the Quality Procedure. Continuous process improvements (KAIZENS) to achieve consistent product quality. Implementation of POKA-YOKES to eliminate human error. Monitor and ensuring adherence to processes with SOP/SOS by periodic process audit, SPC and MSA studies. Responsible for Engineering Change Management Process

Hiring for YES BANK Sales - Outbound Process Process: Credit Card, Personal Loan, Debit, Savings & Current Account Salary: 15,000 in-hand + Unlimited Incentives Shift: 9:30 AM – 6:30 PM / 10:00 AM – 7:00 PM Week Off: Sunday fixed Required Candidate profile Qualification:- Any Graduate Location:- Airoli, Navi mumbai -400708 To Apply , Call Or WhatsApp HR Akshada - 9822472894 Perks and benefits Good Salary with unlimited Incentives

Hiring for Customer service (Must have experience in handling escalation call) Location - Thane (West) - Centralised Pick up & drop Salary - Freshers - CTC : 22k Monthly - Subject to deductions Experienced - CTC: 26k Monthly - Subject to deductions (depend on last drawn salary and experience) Qualification -HSC/Graduate with 6 month in handling escalation call. Pick up drop facility from office to thane station. Walk-in Drive Location :l- Teleperformance Ashar IT Park, Wagle Estate, Road No - 16ZB Wing, 2nd Floor, Thane West Interview Timing:9:30 AM to 5:00 PM Email : pranali.kanjojiya2@teleperformancedibs.com Meet: HR Pranali

Risk Manager Micro Loan Job Location: Rajim ( Chhattisgarh) Salary: 4.0 Lpa Experience: 1-3 years JOB DESCRIPTION JOB PURPOSE Responsible for Field based Audit in Micro Loans PRINCIPAL ACCOUNTABILITIES Sampling and identifying the negative documents for MFI and monitoring the same Maintaining various MIS like sampling, reporting with updated data for Micro Loans Skilled in identifying and focusing on key variables within the product Must have ability to work within well-defined time frames in order to meet internal and external reporting TAT Handling of customer complaints and providing them with solutions Handling escalations over email and field Investigation of suspicious and fraud cases ...

We re seeking a Customer Success Manager to support our distributor network and drive business growth by enhancing customer value and experience. The role involves analyzing customer data, conducting product demos, and ensuring smooth transitions from sales to service. You ll build long-term relationships, implement revenue-boosting programs, and reduce churn. Collaboration across teams and timely resolution of customer concerns are key. Ideal candidates bring 15+ years of marketing experience, strong interpersonal skills, and a passion for customer success. HOW YOU WOULD CONTRIBUTE: Establish clear customer retention goals Process landmarks for the customers and distributors to work toward ...

Job_Description":" SALES EXECUTIVE Responsibilities: Ensuring high level of customer satisfaction Excellent work ethic and time management skills Develop and arrange promotional material and in-store displays . Ensure adherence to SOP at store Ensure adherence to Store etiquette and at store timing Assist store manager in Stock Management Maintaining accurate records Working towards monthly or annual targets Key Task: Sales o Inviting customer to outlet o Introduce customer to the concept of MYOP. o Demonstrating and presenting products o Support the customer to identify the right perfume Store cleanliness and merchandising . Stock Audits DSR and Store Closing Placing stock request to HO Val...

About Retail Lending Department The Retail Lending Department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank About the Role The CPC Customer Service role is responsible for servicing customer queries and requests post disbursal of loans via addressing queries, assisting in resolution of complaints and managing the service requests raised They are also responsible for handling of escalations They are responsible for addressing all customer service requests and ...

About Retail Lending Department The Retail Lending Department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank About the Role The CPC Customer Service role is responsible for servicing customer queries and requests post disbursal of loans via addressing queries, assisting in resolution of complaints and managing the service requests raised They are also responsible for handling of escalations They are responsible for addressing all customer service requests and ...

About Retail Lending Department The Retail Lending Department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank About the Role The CPC Customer Service role is responsible for servicing customer queries and requests post disbursal of loans via addressing queries, assisting in resolution of complaints and managing the service requests raised They are also responsible for handling of escalations They are responsible for addressing all customer service requests and ...

Candidates should be very proficient in email drafting and in Excel like pivot table, Vlookup, Hlookup, conditional formatting,etc. Excellent communication and interpersonal skills Fluency in English Interested candidates plz call on 9267953621

VERY GOOD COMMUNICATION SKILLS & PHONE ETIQUETTE 3+ year of experience working for Customer support, handling minimum of 40+ calls per day Good experience in identifying customer needs and helping customers towards resolution Experience in working with US customer Maintain a positive attitude and calmly respond to customer complaints Handling escalation calls Proven ability to adapt and work in high stress environments, as per business need Must be willing to work in US rotational shifts Candidates must be willing to work from office all 5 days Team player Career Level - IC0 Responsibilities In this role, you will use customer service skills and basic front end application knowledge to asses...

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high NPS through timely resolutions * Collaborate with teams for issue escalation * Ensure exceptional customer experience * Resolve complaints promptly Provident fund Performance bonus Flexi working

• New Supplier assessment & Evaluation & conducting supplier systems & process audits. • Customer Complaint Handling and its related activities:- 8 - D Submission in case of any customer complaint Root Cause Analysis of Problem as per customer. Required Candidate profile • Customer Complaint Resolution • Supplier Assessment and Evaluation • Warranty Claim Management • PPAP Document Submission • OEM Customer Coordination • Quality Issue Resolution

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR VOICE PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligib...

Roles and Responsibilities Call Center Fresh/Exp !! About the Role We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage inbound calls, chats, and emails. Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Handle cu...

Office Address: Asmita House, Asmita Township, Naya Nagar, Mira Road East, Thane 401107 Landmark: 5-10 minutes walking distance from Mira Road East Railway Station Working Hours: 10:00 AM 6:00 PM Working Days: Mon-Sat Website: www.asmitagroup.com Industry : FMCG (Organic Food Products) Job Summary: We are seeking a dynamic and customer-focused Sales Support & Lead Generation executive with experience in the food industry and premium FMCG segment. The role will involve supporting the sales team, managing customer complaints and queries, and actively generating new B2B leads in corporates, HoReCa, export markets, and premium/organic product channels to drive business growth. Key Responsibiliti...