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Hdfc Bank logo
Walkin drive -EMT officer Credit cards / liabilities -1 Dec To 6 Dec Hdfc Bank

2.0 - 6.0 years

3 - 6 Lacs

chennai

Work from Office

Role & responsibilities : Respond to customer first contact resolution mails received at designated Credit Card team ID as per agreed business TAT • Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution • To ensure 100% adherence to laid down process while responding to customer mails • Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction. • To identify request received from customer for charges waiver and raise request in CBCI system as per grid Prefered candidates: We are looking candidate who have good communication in english in written and oral

Posted 3 weeks ago

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