1.0 - 5.0 years

0 Lacs

surat, gujarat

On-site

You are a detail-oriented and proactive CRM Manager responsible for developing, executing, and optimizing CRM strategies to drive customer engagement, retention, and loyalty. You will need a data-driven mindset to analyze customer behaviors, segment audiences, and personalize customer communications. Collaborating closely with marketing, sales, and customer support, you will implement strategies to enhance the customer experience and maximize lifetime value. Your roles and responsibilities as a Client Relationship Manager include collecting and analyzing customer data, developing and managing CRM strategies, handling client and vendor correspondence, planning and executing multi-channel CRM ...

Posted 3 months ago

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Customer Contact Comms Associate Accenture in India

1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a Customer Contact Comms Associate at Accenture, you will be a part of the Customer Support vertical, where your primary responsibility will be to manage and resolve customer queries, handle escalations and complaints from dissatisfied customers, and provide optimal solutions. You will be expected to ensure closure of faults and complaints within the specified Service Level Agreements (SLAs). Excellent written and verbal communication skills are essential for this role, along with proficiency in call handling. Your communication with customers will be through various channels including phone calls, emails, and portal tickets. Customer service is paramount in this role, as it involves prov...

Posted 3 months ago

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Lead - Order To cash Golden Opportunities

6.0 - 11.0 years

11 Lacs

Chennai

Work from Office

Role & responsibilities Follow up on outstanding payments manage customer communications and reduce overdue balances. Accurately apply incoming payments against invoices and resolve unapplied cash Investigate and resolve billing and payment disputes coordinating with internal departments. Prepare AR aging DSO analysis and collection reports for management. Experience with ERP systems such as SAP Oracle or Microsoft Dynamics. Investigate and resolve billing discrepancies or disputes in coordination with internal teams. Contact Person: Mythili S Contact Number: 9360810521 Email ID: mythili@gojobs.biz

Posted 3 months ago

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Customer Relationship Executive Travancore Urban Nidhi

0.0 - 1.0 years

1 - 2 Lacs

Thiruvananthapuram

Work from Office

We are recruiting for an experienced Customer Relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. As Customer Relationship Executive you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. Build customer relationships. Manage customer communications. Resolve customer issues. Improve customer care. Expand customer base. Expand customer base.Monitor business competitors. Exp.- 6 Months To 1 Year

Posted 4 months ago

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