Customer Communications Executive

1. Client Engagement:

Serve as the primary point of contact for clients, responding promptly to inquiries via phone, email, social media, and in-person.

Build positive relationships to ensure a seamless and memorable client experience.

2. Scheduling & Coordination:

Manage studio schedules, bookings, and client sessions, ensuring efficient time management.

Coordinate with photographers and clients to confirm schedules and address any changes.

3. Pre- and Post-Shoot Communication:
Guide clients on preparation tips for sessions and ensure they feel comfortable and informed.Provide post-session updates on deliverables like albums, edited images, and prints.

4. Client Feedback & Problem-Solving:
Collect and manage feedback to improve services.Address and resolve client concerns professionally and promptly.

5. Administrative Support:
Maintain organized records of client communications and sessions.

Collaborate with the marketing team for campaigns and promotions.

Job Types: Full-time, Permanent, Fresher

Pay: From ₹12,000.00 per month

Work Location: In person