562 Customer Communication Jobs - Page 2

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help ...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and h...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

Operations Executive - D2C Location: Gurgaon PURPOSE AND IMPACT OF YOUR ROLE/KEY RESPONSIBILITIES Order Fulfilment & Dispatch Coordination: Coordinate with multiple warehouses to ensure timely order dispatches. Monitor and enforce strict TATs (Turnaround Times) for deliveries. Track shipments and proactively chase logistics partners for delays or exceptions. Customer Communication (Post-Purchase): Act as the bridge between customers and logistics partners for delivery updates. Resolve delivery-related issues and ensure customer satisfaction. Platform Management: Operate and manage backend processes on platforms like Vinculum, Shopify, Delhivery One, and Amazon Shipping. Raise and follow up o...

Job Summary Provides first line of support and problem resolution for selected products and services. Job Requirements Answering inbound customer service calls. Providing entry-level troubleshooting and redirecting phone calls when appropriate. Identifying order issues and determining appropriate course of action for effective resolution. Obtaining initial loss information from customers and beginning claims processing. Addressing minor coverage issues and resolving minor complaints. Ensuring all customer communication is clearly documented. Education Typically requires no previous professional experience.

You will be responsible for: - Supervising Boiler Maintenance activities such as descaling and overhauling of Boiler - Managing a team of operators and maintenance technicians - Communicating with customers - Managing the team effectively Qualifications required: - Diploma in Mechanical Engineering Please note that candidates who are willing to travel in West Bengal and other states are preferred. This is a full-time job with benefits including health insurance and Provident Fund. The work location is in person.,

As an Operations intern at Paradise Yatra, you will be an integral part of our team, assisting in coordinating and managing day-to-day operations for our travel packages. Your responsibilities will include: - Communicating with customers and suppliers to ensure seamless execution of travel plans. - Supporting the sales team in generating leads and closing deals. - Analyzing sales data and trends to help improve our marketing strategies. - Assisting with inventory management and logistics for our travel products. - Participating in team meetings and brainstorming sessions to contribute fresh ideas. - Taking on additional tasks as needed to support the overall success of our operations. - Supp...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person ...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Tower:Life and Pensions- Digital ContactJob Role :Customer ServicePrimary Skills :Chat support What are we looking for? Skillset:Education:Bachelors degree in Communications, Business Administration, or a related field is preferred.Experience:Previous experience in customer service, digital support, or a similar role is desirable.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ab...

Responsibilities: * Manage front desk operations * Greet visitors and manage phone calls * Maintain guest relations * Coordinate deliveries and mail * Schedule appointments Cafeteria Annual bonus Accessible workspace

Job Summary We seek a motivated Cloud & Platform Consultant to join our Cloud and Platform Customers for the smooth functioning of Storage Professional Services. You will provide Level 4 Infrastructure Improvements, Designs, New Installations, and implementations with best practices, predominantly working on NetApp Storage and Cloud products and services, support to our customers by responding to Incidents and requests, Problem Management Experience in supporting a varied clientele and a strong understanding of all NetApp storage-based technologies. Job Requirements To be successful in this role, you would need to have the following: • Experienced in NetApp Storage (Deploying and administeri...

We are looking for a female in-house sales executive who will be responsible for cold calling potential customers and partners to promote our CCTV and security system solutions. The ideal candidate should be confident, good at communication, and eager to learn about sales in the electronics/security industry. Required Skills Telecalling/Telesales, Customer Communication Skills, Data Entry Detailed Description Key Responsibilities: Make outbound cold calls to potential clients (dealers, businesses, small retailers) to introduce CCTV products and generate interest. Explain product features, pricing, and basic benefits over the phone. Capture customer information and update leads in the CRM or ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customer needs and identifying sales opportunities. Closing sales and achieving sales targets.

Must Have: Strong Mule integration experience with SF integration experience . Strong communication skills as they will be involved in customer communications (i.e. demo-ing solution to customer, etc.) and be self-starters to hit the ground running on day 1 . Hands on experience in salesforce integrations Any messaging queue related integration experience. Scheduler based integrations. All these are interrelated and if they worked on a single area then they would easily catch up on others. On Centene, we are going to use Kafka and data cloud (which many may not have used). Good to Have: Data Migration Experience, please call that out in submission.

Enphase support teams work 24*7 and 365 days a year. Candidate will be required to answer inbound Emails /Chats / Phone calls from Enphase customers during assigned hours. Candidate must be open to workon weekendsand night shifts. Conducting remote troubleshooting of Enphase products. Troubleshooting, approving, and executing warranty claims. Providing pre-sales information about Enphase products. Assisting with the activation of new Enphase sites as needed. Documenting all activity in a central CRM/Help Desk software platform. Coordinating with Enphase Engineering with tracking of field-issues, and subsequent product-modifications, loggingproduct bugs in a central database. Assisting other ...

As a Program Advisor at Interview Kickstart (IK), your role involves communicating with potential customers, understanding their needs, and ensuring a smooth sales process. You will be responsible for closing sales, meeting targets, maintaining strong customer relationships, and delivering excellent service. If you have a proactive attitude and excellent communication skills, this is the perfect opportunity for you to kickstart your career in sales in a high-performing team environment. Key Responsibilities: - Customer Communication: Reach out to potential customers via outbound calls, emails, and follow-ups. - Understanding Needs: Engage with customers to understand their requirements and p...

Role Overview: As a Technical Support Analyst at Fortra, you will play a crucial role in troubleshooting technical issues, analyzing complex systems, and providing accurate solutions to ensure customer satisfaction and operational success. Your responsibilities will include conducting in-depth technical troubleshooting, effectively communicating with customers, setting up test environments, analyzing product performance, escalating issues when necessary, and collaborating with internal teams to resolve problems. Additionally, you will provide customer education, stay updated on industry best practices, and continuously strive for improvement in the quality of support provided. Key Responsibi...

In this role, you will provide a senior level solution consulting services in customer project; understand customer's business and technical needs and translate them into a solution, Design and execute complex integration, operations or performance solutions for customers. You will be responsible for managing team for one of Solution Area and bring thought leadership in customer engagement. You will also be responsible for quality delivery and delivery project KPI tracking and adhering, manage Nokia Internal Stake holder engagements with solution capabilities from multiple sources and technologies. You have: Bachelor's or master's degree in computer science, Software Engineering, or a relate...

Job Title: Term Insurance Operations Specialist Experience: 1 - 3 Years in insurance operations Education: Any Graduate Location: Gurugram About the Role: As a Term Insurance Operations Specialist, you will be responsible for ensuring a smooth post-payment customer journey by managing documentation, medical scheduling, and verification processes. You will coordinate with insurers, underwriters, TPAs, and internal stakeholders to drive timely case issuance while meeting monthly issuance targets with minimal TAT and high FTR rate. This role demands strong communication, stakeholder management, and process improvement skills, along with a basic understanding of insurance underwriting and profic...

RESPONSIBILITIES: Respond to customer inquiries and provide timely, accurate technical support for products or services. Troubleshoot and resolve product-related issues through email, phone, or chat support. Document issues and resolutions in the support ticketing system. Collaborate with product and engineering teams to escalate and resolve complex issues. Educate customers on product features, updates, and best practices. Monitor support metrics and contribute to improving customer satisfaction. Conduct product demos or training sessions as needed. Assist with user onboarding and product configuration. Stay updated on product changes and enhancements to provide accurate support.

Skill Commercial Design Minimum Qualification Any Graduate CERTIFICATION No data available Working Language HindiEnglishKannadaTamil Job Summary 1. To coordinate with team and ensure and material supply to customer 2. To update the dispatch confirmation to customer wherever necessary and Customer delivery END to END tracking updating 3. Document Filing and Initiate GRN & Follow up and Customer Billing 4. Payment to be follow with Customer wherever Possible 5. Prepare Monthly MIS Report to Internal and External