997 Customer Communication Jobs - Page 2

Asst TL/Coach - Voice INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: Grade: Business: Retail Operations Department: Axis Phone Sub - Department: Axis Phone Location: Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defin...

Opportunity to work with a leading financial institution Opportunity to work directly with the senior management Job Description The Role will support the development, optimization, and execution of collections strategies across Unsecured Products. This role is integral in managing vendor and employee incentives, tracking customer communication effectiveness, refining collection models, and creating insightful dashboards for performance monitoring. The position will collaborate closely with the Business Intelligence team and other stakeholders to enhance collections efficiency and ensure the continuous improvement of recovery processes. Develop and implement digital communication strategies ...

Job Title: Customer Support Representative Location: Ahmedabad, Gujarat Type: Full Time We are inviting applications from motivated individuals for the position of Chat Service Representative . Candidates must be open to relocation to Ahmedabad, Gujarat. This role offers a remarkable opportunity for both freshers and experienced professionals to enhance their careers within a supportive and dynamic organizational culture. Role Overview As a Chat Service Representative, you will manage customer communications across written platforms such as chat, email, text, and social media. You will ensure efficient query resolution, accurate product information, and a positive customer experience through...

Title: Officer - Project Management Custom Field 2: 2865 Location: Bavla, Gujarat, IN Country/Region: IN State: Guja City: Bavla Company: Dishman Carbogen Amcis Limited Business Unit: General Travel Description: Project management, API, API intermediates, Project coordination with CFT, Planning, project tracking, proposal preparation, Customer communication, Job Segment: Project Manager, Manager, Technology, Management

Sales & Target Achievement Achieve assigned monthly targets for units, value, and income across various product lines. Educate customers on product offerings and match them with appropriate solutions. Consistently deliver on month-over-month productivity for allocated product lines. Contribute to the overall performance of the virtual sales channel. Customer Communication Reach out to non-managed bank customers to pitch a bouquet of products using structured calling scripts. Use probing questions to identify and understand customer needs. Explain product features and benefits effectively during customer onboarding. Promote multi-product adoption to increase wallet share within the bank s cus...

JOB DETAILS 1 Responsible for securing new customers, and maintaining and developing existing accounts. 2 Meet and exceed target set in terms of contributing and generating revenue for the department. 3 Conduct and report minimum number of sales leads set by the management and transform a minimum of those into revenue generating business. 4 Maintain records of customer details / sales visits in the Orient. 5 Identify potential customers and register opportunities in Orient; relentlessly pursue realization of such opportunities leading to revenue for the company. 6 Regularly visit existing accounts validating our service levels and develop new revenue streams. 7 Negotiate with the accounts as...

JOB DETAILS One of our clients, a repured comapny in medical & clinical research is looking out for a candidate for the position of Senior Manager/ Manager Business Development. The candidate will perform the following activities: Generate business/order board from the assigned territories/clients Participate in business development meetings and presentations to clients and other related alliance partner organizations. Analysis of product pipeline of sponsors and create customer communication based on the product pipeline Sending out business enquiries PAN India Travel - customer visits /conferences/meetings, etc Support other team members in generating new business from existing or new FUNC...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Tower:Life and Pensions- Digital ContactJob Role :Customer ServicePrimary Skills :Chat support What are we looking for? Skillset:Education:Bachelors degree in Communications, Business Administration, or a related field is preferred.Experience:Previous experience in customer service, digital support, or a similar role is desirable.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ab...

Skills: Cloud IQ, Voss, Network Products, L2 L3 switches, Extreme Control, Network Solution Architect,. Company Overview. VOCO Technologies is a trusted custom software development company that offers end-to-end custom software development services. With a passion for innovation and dedication to customer satisfaction, we design, build, and deliver excellent software products. As a technology partner, we aim to provide flexibility and meet our customers' goals, resources, and timeline. Job Overview. We are seeking a highly skilled and experienced Cloud IQ Voss Network Solution Architect with Extreme Certification to join our team. In this role, you will be responsible for designing, implemen...

process-orientedorganizationprocess-oriented teamsindependently,System, and experienceA graduate in electronics/electrical engineering with a diploma ,the JOB DESCRIPTION FOR National Sales Manager VAIBHAV TECH SOLUTIONS PVT. LTD http;//www.vaibhavtechsolutions.com JOB TITLE About Vaibhav Tech Solutions. Vaibhav Tech solutions is an 'end-to-end solution provider' for Low Voltage and Integrated building management systems. The company has strong focus on excellence in core areas - design engineering, project management & customer service, which has led to significant value addition for our customers in safety, security & building management technology. The solutions provided consists of desig...

JOB DESCRIPTION FOR SERVICE HEAD VAIBHAV TECH SOLUTIONS PVT. LTD http;//www.vaibhavtechsolutions.com JOB TITLE About Vaibhav Tech Solutions. Vaibhav Tech solutions is an 'end-to-end solution provider' for Low Voltage and Integrated building management systems. The company has strong focus on excellence in core areas - design engineering, project management & customer service, which has led to significant value addition for our customers in safety, security & building management technology. The solutions provided consists of designing, supplying, installing, commissioning, and providing warranty and post warranty support for low voltage systems for security, safety and energy efficiency of in...

As a Sales Engineer - CNC Machine Tools at S&T Engineers in Coimbatore, your role will involve providing technical support, communicating effectively with customers, and delivering exceptional sales and customer service. You will play a crucial part in promoting and selling CNC machine tools and related products to meet the manufacturing requirements of our clients. Key Responsibilities: - Provide technical support to customers regarding CNC machine tools and accessories - Communicate effectively with clients to understand their requirements and offer suitable solutions - Deliver exceptional sales and customer service to build and maintain strong relationships - Promote and sell CNC machine ...

As an IT Support Specialist, your role will involve monitoring and performing ongoing maintenance on servers, storage, and Nasuni equipment. You will be responsible for providing IT support to staff and customers, as well as responding promptly to server, storage, and Nasuni issues. Your duties will include running hardware diagnostics, replacing failing parts, and collaborating with software and network engineering teams to enhance cybersecurity and network efficiency. Additionally, you will be tasked with upgrading internal system components such as CPUs, memory, hard drives, and network cables. Key Responsibilities: - Support On-premises, Azure, AWS, Oracle Cloud, and Terraform environmen...

As a TICKETING/RESERVATION MANAGER at Hayal Travels Pvt Ltd, your role will involve implementing ticketing targets effectively to focus on maximum ticket generation and meet company booking goals. You will handle domestic and international ticket reservations using GDS platforms, with a strong emphasis on achieving daily and monthly ticket sales targets. Additionally, you will be responsible for efficiently processing ticket cancellations, rebookings, and refunds. Clear communication with clients regarding flight options, fares, and travel policies will be crucial, as well as coordinating with airlines, suppliers, and travel partners for booking confirmations. Ensuring timely delivery of tra...

As a Customer Communication Executive at Diffrun, your role involves establishing the company's presence effectively while assisting clients in the same endeavor. Your salary will be commensurate with your experience and expertise in social media management and content writing. Key Responsibilities: - Develop, implement, and manage the social media strategy for Diffrun. - Define the most crucial social media Key Performance Indicators (KPIs). - Manage and supervise social media content to align with the brand's messaging. - Address customer inquiries via email and ensure timely resolutions. - Stay abreast of the latest best practices and technologies in customer communications. - Engage with...

As a Loan Recovery Agent / Collection Executive at Naimly Enterprise, your role involves handling field loan recovery for consumer durable and personal loans. You will be responsible for visiting customers for loan/EMI collections in the assigned area, updating daily collection reports, and maintaining professional communication with customers. Additionally, you will coordinate with the back-office team for settlement and closure cases while handling recovery cases ethically and as per company policy. Key Responsibilities: - Visit customers for loan/EMI collections as per assigned area. - Update daily collection reports and submit to the team leader. - Maintain professional communication wit...

As a Telecalling Executive, your role will involve making outbound calls to potential and existing customers to generate leads, promote products or services, and ultimately drive sales. You will primarily communicate with customers over the phone to achieve company objectives. Key Responsibilities: - Making outbound calls to potential and existing customers - Generating leads and promoting products or services - Driving sales by effectively communicating with customers - Achieving company objectives through telecalling activities Qualifications Required: - Fluency in Hindi and English languages is preferred - Prior experience in telecalling or telesales is an advantage - Good communication s...

As a Digital Marketing Intern at Asset Experts, you will have the opportunity to gain real-world experience and enhance your marketing skills. You will be an integral part of our team, assisting in promoting our range of products and services. **Key Responsibilities:** - Assist in real-time digital marketing efforts for Asset Experts (www.assetexperts.in). - Interact directly with customers, gaining valuable experience in customer communication. - Develop essential sales communication skills. - Work on various marketing tasks, from social media management to content creation. - Gain insights into our different products and how to effectively promote them. **Qualifications Required:** - Curre...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in perso...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate - Messaging Qualifications: Any Graduation Years of Experience: 0 to 1yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Supp...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help ...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Suppor...

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and ...