Customer Communication Executive

As a Customer Communication Executive at Diffrun, your role involves establishing the company's presence effectively while assisting clients in the same endeavor. Your salary will be commensurate with your experience and expertise in social media management and content writing. Key Responsibilities: - Develop, implement, and manage the social media strategy for Diffrun. - Define the most crucial social media Key Performance Indicators (KPIs). - Manage and supervise social media content to align with the brand's messaging. - Address customer inquiries via email and ensure timely resolutions. - Stay abreast of the latest best practices and technologies in customer communications. - Engage with industry professionals and influencers through social media platforms to expand the network. Qualifications Required: - Prior experience in social media management and content creation. - Strong communication skills for effectively engaging with customers and industry professionals. - Ability to adapt to evolving technologies and trends in social media. - Excellent problem-solving skills to address customer queries efficiently. - Knowledge of customer communication best practices. Please note that the salary for this position will be based on your experience and skills in social media management and content writing.,