0.0 - 4.0 years

0 Lacs

karnataka

On-site

We are searching for a proactive and motivated Customer Success Intern to join our team. This hands-on internship provides a unique opportunity to learn and develop in a customer-facing role within a B2B healthcare setting. As an intern, you will engage directly with customers at various locations, comprehend their experiences with our products, recognize potential challenges, and ensure optimal product utilization. Key Responsibilities: - Conduct Customer Check-ins: Regularly connect with customers to gather feedback on their experience with Tricog's products and services, ensuring effective usage to meet their needs. - Report Feedback to the Team: Collect and convey customer insights and feedback to the teams for continuous improvement and development efforts. - Assist in Resolving Customer Issues: Collaborate closely with the product team to identify, troubleshoot, and resolve any challenges or issues customers may encounter with our products for a seamless experience. - Monitor Product Usage: Analyze customer usage data to pinpoint trends and areas for enhancements, enabling customers to maximize the value of Tricog's solutions. - Participate in Strategy Meetings: Contribute to internal meetings focused on improving customer satisfaction and retention strategies, providing insights and suggestions based on direct customer interactions. Qualifications and Requirements: - Proficiency in Marathi: Strong communication skills in Marathi are a must. - Residency in Bangalore: Candidates must be located in Bangalore as this role necessitates working from our office. - Eagerness to Learn: No specific educational or professional experience is necessary. We seek candidates who are eager to learn and evolve in a customer-facing role. Please note: It is a Paid internship. Looking for immediate joiners. Apply now and embark on a rewarding career in customer success with Tricog Health!,

Posted 23 hours ago

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Customer Service Intern Tricog Health

0.0 - 4.0 years

0 Lacs

karnataka

On-site

We are seeking a proactive and motivated Customer Success Intern to join our team. This hands-on internship provides a unique opportunity to learn and develop in a customer-facing role within a B2B healthcare setting. As an intern, your responsibilities will involve engaging directly with customers at various locations, understanding their experiences with our products, identifying potential challenges, and ensuring optimal product utilization. Your key responsibilities will include regularly conducting customer check-ins to gather feedback on their experience with Tricog's products and services. You will be tasked with collecting and relaying customer insights and feedback to the teams to drive continuous improvement and development efforts. Additionally, you will collaborate closely with the product team to identify, troubleshoot, and resolve any challenges or issues customers may encounter, thus ensuring a seamless experience. Monitoring product usage to identify trends and areas for improvement will be crucial in assisting customers to maximize the value of Tricog's solutions. Furthermore, you will have the opportunity to contribute to internal meetings focused on enhancing customer satisfaction and retention strategies by providing insights and suggestions based on direct customer interactions. Qualifications and Requirements: - Proficiency in Marathi: Strong communication skills in Marathi are essential for this role. - Residency in Bangalore: Candidates must be based in Bangalore, as this role requires working from our office. - Eagerness to Learn: No specific educational or professional experience is required. We are looking for candidates who are enthusiastic about learning and growing in a customer-facing role. Please note that this is a paid internship and we are looking for immediate joiners. Apply now and take the first step towards a rewarding career in customer success with Tricog Health!,

Posted 2 days ago

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