307 Customer Centricity Jobs - Page 8

The position available is located in Kochi, IN and you can apply for the job by entering your email address. As part of the role, you will be responsible for demonstrating Tata Motors Leadership Competencies in Developing Self and Others, Leading Change, Driving Execution, Leading by Example, Motivating Self and Others, and Customer Centricity. Additionally, the ideal candidate should possess the necessary educational qualifications and relevant work experience to excel in this role. If you are someone who recognizes the importance of continuous development, can adapt to change, translate strategy into action, uphold ethical standards, inspire teams, and prioritize customer needs, then we en...

The job requires a Bachelor of Engineering degree and Tata Motors Leadership Competencies. You should recognize the importance of continuous self-development and helping others to excel. Leading Change, initiating and adapting to change is crucial. You must be able to translate strategy into action and execution, encouraging ethical standards and inspiring teams and individuals. Anticipating, understanding, and focusing efforts on meeting customer needs or expectations is essential.,

About PhonePe Group: At PhonePe, extra care is taken to ensure that you give your best at work every day. Creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing on your dreams with purpose and speed, join us! Role: Senior Automation Specialist, CX Title: Senior Automation Specialist I/II, CX Location: Bengaluru Reporting to: Senior Manager, CX Automation About PhonePe: Ab...

As a Business Requirements Manager at our Pune location, you will be responsible for managing business requirements through the new product introduction process following the Gen3 NPI process. Your primary focus will be on anticipating, understanding, and meeting the needs and expectations of our customers and stakeholders. You will play a key role in translating strategy into action and execution, leading by example by encouraging ethical standards, and recognizing and adapting to the need for change. To qualify for this role, you should hold a BE/B Tech degree in Mechanical or Electronics & Telecommunications. Additionally, you should possess the Tata Motors Leadership Competencies, which ...

You will be responsible for developing and managing current and prospective business relationships with Integrated Delivery Networks (IDNs) and alternate channel partners in the Southeastern United States for the Critical Care business at Piramal. Your main focus will be on increasing sales revenue and profitability through the Piramal Critical Care product portfolio. Your responsibilities will include cultivating relationships with GPO account managers and senior management at assigned IDNs, collaborating with sales representatives to identify prospects, monitoring key contract terms, increasing compliance and conversions to Piramal products, coordinating field sales team activities, conduc...

The role requires you to audit and check the effectiveness of the Material Management system to ensure accurate Inventory and Material consumption at the Plant Level. You will review and assess the total supply chain risk, identify opportunities to minimize risks, and strengthen the Inventory Management process. In addition, you will be responsible for timely submission of various reports to Statutory Auditor, SOX Compliance team, and Internal Audit team. Your main responsibilities will include improving inventory variance control by planning and conducting physical verifications for various types of materials across the plant. You will monitor SOX Compliance, inspection, supply float vehicl...

The Manager Technical Training in the Service Division at our company plays a crucial role in ensuring the continuous enhancement of technical skills and knowledge among the employees. You will report directly to the Head of Service and be based in Ernakulam. With a minimum of 10 years of experience in the Service division, including at least 2 years in a similar managerial role within a reputable automobile dealership, you will lead the training initiatives to build high-performing teams. As the ideal candidate, you should hold a graduate degree, be aged below 45 years, and demonstrate a strong ability to develop and deliver technical training modules tailored to specific requirements. Your...

As the leader of Non-Voice customer interactions, you will play a crucial role in ensuring exceptional customer service, operational efficiency, and continuous improvement. Your responsibilities will include driving a customer-centric culture, strategic planning, process improvements, compliance with regulatory guidelines, and maintaining high standards of service delivery. You will lead a team of supervisors and agents, oversee grievance resolution processes, and collaborate with cross-functional teams to achieve operational targets. Additionally, you will be responsible for team development, training, and performance management. Your key accountabilities will involve strategic planning and...

As a Supply Chain - Business Operations Analyst 3 at HP Inc., you will have the opportunity to lead a broad range of complex supply chain processes for a large global business unit. Your role will involve improving current business processes and performance metrics by collaborating with cross-functional regional and global planning teams. You will be responsible for identifying opportunities to streamline and optimize operational processes, managing special projects, and communicating requirements to large business unit planning teams. In this role, you will be expected to provide innovative solutions to operational issues within both SAP and non-SAP environments, particularly focusing on Lo...

The role of a Data Science Engineer involves collecting, cleaning, preprocessing, and analyzing large datasets to derive meaningful insights and actionable recommendations. You will be responsible for creating clear and effective visual representations of data using charts, graphs, and dashboards to communicate findings to technical and non-technical audiences. By transforming raw data into actionable insights, you will empower teams across the organization to work more efficiently and effectively. As a Data Science Engineer, your responsibilities include participating as a member of a team of other data science engineers to carry out the investigation, design, development, execution, and im...

The role of developing support strategies for product families and facilitating the implementation of product, service or solution portfolio lifecycle management involves collaborating with regional and global teams on service planning and execution. You will be responsible for fostering cross-functional collaboration and acting as a liaison between business units and sales. Additionally, you are expected to contribute proactively to projects through research and data analysis to ensure project success and customer satisfaction. Monitoring product service metrics, identifying gaps, and recommending corrective measures in a timely manner will also be part of your responsibilities. Crafting su...

The position of AGM Strategy with an MNC Life Insurance firm based in Gurgaon at the Corporate Office falls under the MD Office department with a focus on the Strategy sub-department. Reporting directly to the Chief Strategy Officer & Head of Products, you will play a crucial role in identifying, developing, and executing long-term strategic plans to drive business growth and profitability across various levels of the organization. Your key responsibilities will involve collaborating with the Executive Team, Enterprise, Business, and Functional Leaders to shape the corporate strategy direction and explore new opportunities in the market through thorough market research. Your main responsibil...

The main responsibility of this role is to manage customer relationships, analyze data, and drive loyalty programs to enhance customer satisfaction. You will be required to develop personalized marketing strategies that focus on customer retention and growth. Your educational background should include Graduation or Post Graduation qualifications. Key Responsibilities: - Develop store sales plans and quotas in line with business goals. - Monitor metrics such as Gross Margin, SOH, Segment & Brand mix, and Discount management to align with business strategy. - Establish and maintain production, quality, and customer service standards. - Recommend product lines and ensure the right merchandise m...

As a Territory Sales Manager, your primary responsibility is to drive lead generation and maintain strong relationships with customers and dealers. You will also be tasked with data management and team leadership to ensure the success of the business. Your key objectives include: Lead Generation: - Ensure the generation of necessary leads through Business Development Managers (BDMs) and channel partners/open market Customer Relationship Management: - Develop and maintain relationships with existing and potential customers - Educate customers on product information and capabilities - Provide exceptional assistance to customers beyond regular interactions Dealer Relationship Management: - Main...

As a Senior Officer in the DSF department at our Kurukshetra location, your primary responsibility will be to provide direct customer service and sales to our existing MLI customers by focusing on relationship building. You will be working closely with the Branch Relationship Manager and will have access to the existing customer database known as the Book of Relations (BoR). Your key responsibilities will include: - Establishing and strengthening relationships with the allocated customer base. - Ensuring the retention of customers in your assigned Book of Relations. - Acting as a single point of contact for customers for any queries or complaints. - Identifying the financial goals of custome...

The Branch Operations Manager for Micro Business Loans (MBL) at Habra branch in the Retail Banking unit is responsible for overseeing the daily operations, specifically focusing on disbursement and customer relationships. Key Responsibilities include: - Managing the disbursement process for Micro Business Loans. - Ensuring timely processing and maintaining quality standards of loan files. - Checking and approving MBL cases in the system according to company policies and parameters. - Regular coordination with Sales, Credit, and FCU teams for process improvements and policy adherence. Managerial & Leadership Responsibilities: - Mentoring and coaching senior team members to uphold customer-cen...

The position based in Kochi, IN requires a dynamic individual to join our team. As a part of Tata Motors, you will be expected to embody the core leadership competencies and functional skills necessary for success in this role. Your role will involve recognizing the importance of continuous self-development and supporting the growth of others within the organization. By leading change initiatives and adapting to evolving circumstances, you will play a key role in driving the company forward. Executing strategic plans and translating them into actionable steps will be a primary focus of your responsibilities. Upholding ethical standards and setting a positive example for your colleagues will ...

Genpact is a global professional services and solutions firm committed to shaping the future with a team of over 125,000 professionals across more than 30 countries. Driven by curiosity, agility, and a passion for creating lasting value for clients, we serve leading enterprises, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. As a Management Trainee/Assistant Manager at Genpact, you will play a crucial role as an influential figure who possesses a strong understanding of the business, delivering clear impact and value to both the client group and the HR organization. The ideal candi...

At Allstate, great things happen when you work together to protect families and their belongings from life's uncertainties. With over 90 years of experience, our innovative drive has kept us ahead of our customers" evolving needs. We have been advocates for safety measures like seat belts, airbags, and graduated driving laws. Additionally, we lead in pricing sophistication, telematics, and device and identity protection. As a DevOps Engineer at Allstate, you will need expertise in DevOps tools such as Jenkins and Docker. You should be proficient in Core Python, Groovy, or Java. Designing, creating, building, and maintaining Jenkins pipelines will be part of your responsibilities. Experience ...

As a Corporate Sales Executive at a Telecom franchise Company in Gwalior, you will be responsible for researching and identifying sales opportunities, generating leads, and classifying targets. You will reach out to potential customers, deliver presentations highlighting the advantages of Internet products/services, and tailor offerings to meet client needs. Building and maintaining relationships with clients, providing post-sales support, and reporting data to management will be key aspects of your role. The ideal candidate should possess knowledge of Broadband sales and Internet Lease Line, along with excellent communication and presentation skills. Being customer-centric, tech-savvy, and ...

Job Description Key Result Areas 1. Managing the E-commerce Platform Achievement of expected NBS from preferred partners on a monthly basis (Clicktech / Retail EZ / Alfa) Maintaining market hygiene: MRP & MOP Working capital management: Timely collection of payment and account reconciliation 2. Product Segment Wise Campaign Creation Developing targeted AMS (Amazon Management Services) campaigns for key product segments Identifying and segmenting key product offerings to target specific customer groups Developing distinct AMS campaigns for each product segment to maximize relevance and impact Crafting compelling ad copy and creative assets tailored to each product segment and campaign objecti...

PharmaACE is a growing Global Life-Sciences Consulting Firm headquartered in Princeton, New Jersey. Our expert teams of Consultants and Business Analysts, based across the US, Canada, Europe, and India, provide advisory, consulting, analytics, and Business Solutions using worldwide delivery models for a wide range of clients. Our clients include established, multinational BioPharma leaders and innovators, as well as entrepreneurial firms on the cutting edge of science. We have deep expertise in Advisory, Forecasting & due-diligence, Business Analytics, Competitive Intelligence, Sales Analytics, and the Analytics Center of Excellence Model. Our wealth of therapeutic area experience cuts acros...

You will be responsible for interacting with key stakeholders both internally and externally, including the Business & Corporate Finance team, Site Team, Various function team, Bankers, Statutory Auditors, and Internal Auditors. Reporting to the Deputy General Manager Record to Report, you must hold a qualification of B-com / M-com and have relevant post-qualification work experience of 10 to 12 years, mainly in offshore finance GCCs and manufacturing companies" finance teams (MNC companies). The critical qualities required for this role include exposure to transitioning of accounting processes from overseas sites/locations, expert knowledge of working on SAP (candidates with SAP Hana experi...

We are seeking a motivated and driven Telesales Officer to join our team. In this role, you will be responsible for driving B2C sales by calling company-provided leads, understanding potential customers insurance needs, and providing them with suitable solutions. This position is open to both freshers and experienced candidates who are passionate about sales and have excellent communication skills. Main Responsibilities & Tasks Initiate contact with leads provided by the company . Actively listen to and understand the insurance needs of potential customers. Provide clear and compelling insurance solutions, addressing all customer inquiries, and guiding them through the sales process. Build r...

We are seeking a motivated and driven Telesales Officer to join our team. In this role, you will be responsible for driving B2C sales by calling company-provided leads, understanding potential customers insurance needs, and providing them with suitable solutions. This position is open to both freshers and experienced candidates who are passionate about sales and have excellent communication skills. Main Responsibilities & Tasks Initiate contact with leads provided by the company . Actively listen to and understand the insurance needs of potential customers. Provide clear and compelling insurance solutions, addressing all customer inquiries, and guiding them through the sales process. Build r...