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104 Customer Centricity Jobs - Page 4

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4.0 - 8.0 years

0 Lacs

chennai, tamil nadu

On-site

The position you are applying for requires you to drive sales volume and market share by enhancing customer engagement in the assigned territory within the company's policies and code of conduct. As the role holder, you will be responsible for leading the dealer sales team in the specified territory for a particular product line (LOB), ensuring volume sales and market share growth in that area. To be eligible for this position, you should hold a B.Tech/M.Tech degree in Mechanical along with a Master of Business Administration. Additionally, having 4-7 years of experience in Sales & Marketing, preferably in automobile, two-wheeler, commercial & passenger ancillaries, heavy engineering, or other related sectors is required. As part of Tata Motors Leadership Competencies, you should excel in Developing Self and Others by recognizing continuous development as essential for success, Leading Change by initiating and adapting to change, Driving Execution by translating strategy into action, Leading by Example by encouraging ethical standards, Motivating Self and Others by inspiring teams and individuals, and demonstrating Customer Centricity by focusing on meeting customer needs and expectations. In terms of Functional Competencies, you are expected to have knowledge of Automobiles, proficiency in time management/resource management, product knowledge, good analytical and communication skills, planning skills, ability to prioritize, and multitasking capabilities. If you meet the qualifications and are ready to take on this challenging role, we encourage you to apply now.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

At Medtronic, you can embark on a lifelong career dedicated to exploration and innovation, all while contributing to the advancement of healthcare access and equity for all. Your leadership will be purpose-driven, aimed at breaking barriers to innovation in a more connected and compassionate world. As a principal product specialist at Medtronic, your primary responsibility will involve downstream marketing of cardiovascular devices across India. You will be tasked with conceptualizing marketing initiatives and collaborating with the regional sales team to ensure seamless execution. Beyond regular marketing activities, you will also play a crucial role in supporting market development efforts. This role offers a unique opportunity to gain exposure to the diverse healthcare landscape in India while collaborating with marketers globally. Your key responsibilities will include: - Developing comprehensive marketing plans encompassing competitive strategy, pricing strategy, sales forecasts, inventory management, and brand communication initiatives. - Collaborating with global leads to devise local marketing strategies and strategic plans tailored to the region. - Conducting primary and secondary research to gather market intelligence on competitive pricing and product positioning. - Implementing marketing strategies to launch new products and technologies, including clinical messaging, physician engagement, pricing strategies, and sales initiatives. - Coordinating patient-centric initiatives such as digital advertising, mass media publications, and awareness campaigns to drive therapy adoption. - Establishing and executing strategic launch plans while setting long-term growth targets. - Building positive relationships with key opinion leaders and industry partners to promote therapy acceptance and safe utilization of Medtronic CRM products. - Engaging with various internal stakeholders across legal, regulatory, clinical, PR, and R&D departments to ensure alignment and successful execution of marketing strategies. - Spending significant time in the field with sales personnel and customers to understand market dynamics, customer preferences, and represent customer interests in internal meetings and external events. To be successful in this role, you must have: - A bachelor's degree (MBA preferred). - 6 to 9 years of relevant experience, or an advanced degree with a minimum of 5 years of relevant experience. Desired skills and qualifications include: - Proficiency in handling data, MS Excel, and MS PowerPoint. - Ability to deliver presentations to large audiences both online and offline. - Strong communication skills, both written and verbal. - Proven track record of delivering business results through meticulous planning and execution. - Customer-centric approach, team orientation, and strong prioritization skills. Physical job requirements are not exhaustive but intended to provide an overview of the responsibilities associated with this position. Medtronic offers a competitive salary and flexible benefits package as part of its commitment to supporting employees at every stage of their career and life. At Medtronic, our mission is to alleviate pain, restore health, and extend life by boldly addressing the most challenging health problems worldwide. With a global team of over 95,000 passionate individuals, we are dedicated to engineering real solutions for real people, from the R&D lab to the factory floor and beyond. Join us in our pursuit to engineer the extraordinary and make a meaningful impact on global healthcare.,

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5.0 - 9.0 years

0 Lacs

balangir

On-site

The Solar Engineer role based in Balangir, Odisha involves working on installations and commissioning of solar systems post sales. Your primary responsibilities will include driving quality installations, ensuring effective monitoring, managing vendors for installation and sourcing, and ensuring optimal customer centricity and inclusivity. Additionally, you will be supervising a team of installers to ensure customer-centric and inclusive service delivery. In this role, you will be expected to conduct meetings with customers to provide project overviews, confirm system designs, oversee project execution, and ensure effective team coordination. You will also be responsible for conducting site surveys, assessing feasibility, energy production potential, load calculations, and assisting the sales team in finalizing proposals for customers. Managing site activities from Power Purchase Agreements to Commissioning, followed by operations & maintenance to ensure system sustainability will also be a key part of your responsibilities. Coordination with cross-functional teams, Engineering, Procurement, Construction/labor contractors, and customers for smooth execution and partnership is essential. You will oversee end-to-end operations for rooftop solar projects, including planning, execution, procurement, and net meter liaisoning. Supervising subcontractors to ensure progress monitoring and adherence to quality standards, conducting regular site inspections for safety and compliance protocols, and managing on-site and remote activities with a focus on efficiency and quality control will also be part of your role. To be a strong candidate for this position, you should ideally have 4-6 years of professional experience in the solar energy sector or a related industry. You should possess proven ability to build and maintain strong partnerships, have a well-established network within the solar or energy industry, and be willing to travel within and outside Odisha as required. Strong problem-solving skills, proficiency in critical thinking, logical reasoning, and data analysis are also desirable qualities. Sun King offers professional growth in a dynamic, rapidly expanding industry, an open-minded and collaborative culture, a multicultural experience, and tailored learning and development programs. Sun King is a leading off-grid solar energy company that aims to provide energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. With a focus on innovation and impact, Sun King has connected millions of homes to solar power across Africa and Asia and is committed to gender diversity in the workplace.,

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2.0 - 6.0 years

0 Lacs

dhar, madhya pradesh

On-site

The Customer Service Executive plays a crucial role in the Customer Experience department by assisting customers, partners, and stakeholders with their queries and needs. As a brand ambassador for the company, you are responsible for ensuring excellent customer service and promoting customer centricity within the organization. Your main responsibilities include providing top-notch customer service, enhancing the overall customer service experience, and driving organic growth. You will take ownership of customer issues, ensuring they are resolved efficiently and effectively. It is essential to establish a clear mission of improving service quality and implementing strategies to achieve this goal by staying informed about industry developments and implementing best practices. In addition, you will be tasked with developing service procedures, policies, and standards, analyzing Management Information System (MIS) data to enhance productivity, and maintaining accurate records of customer interactions. Mentoring and developing the customer service team will be a key aspect of your role, fostering an environment where employees can excel through encouragement and empowerment. Managing the approved budget, maintaining workflow priorities, and optimizing available resources to meet qualitative and quantitative targets are also part of your responsibilities. Your ultimate objective is to elevate service quality and customer focus within the organization, thereby improving customer satisfaction, loyalty, and retention. Monitoring social media platforms and engaging in relevant discussions to enhance brand image and explore business opportunities is crucial. Furthermore, you will collaborate with various stakeholders to ensure prompt and effective resolution of customer complaints and grievances. By managing employee morale and engagement levels, you will contribute to Capital First's ability to deliver best-in-class service to customers. The ideal candidate for this role should hold a Graduation degree and have a minimum of 2-5 years of experience in Customer Service.,

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4.0 - 8.0 years

0 Lacs

hosur, tamil nadu

On-site

You will be joining the TVS Motor Company as a Core Team Member in the NPD department at the Hosur Plant in Tamil Nadu, India. Your role will involve ensuring the development of EV vehicle parts and conducting purchasing activities to meet the QCDD targets and achieve business objectives. To be eligible for this position, you should hold a Diploma or Graduate degree in Engineering with an average of 5 years of experience in the purchase function, preferably in TVSM or any OEM. Your responsibilities will include expertise in part development and part sourcing strategic functions across all commodities. You are required to have a basic understanding of part manufacturing processes related to part development in various categories. Additionally, you should possess the ability to calculate costs associated with multilevel BOM comparisons concerning similar models and subsystems on a case-to-case basis. Proficiency in SAP MM module functionalities such as Material Master, QM info, PO release, and scheduling is essential for this role. Being able to communicate effectively in English, as well as regional and national languages like Tamil, Kannada, and Hindi, is crucial. It is expected that you have knowledge of open market raw material trends and BOM cost workings, including LMEs and cost consultant data. Familiarity with 2-wheeler basic vehicle level subsystem functions and bill of materials is an added advantage. Your functional competencies should encompass areas such as manufacturing process, measurements & metrology, purchase management, product cost management, engineering materials, quality assurance, TVS Way, problem-solving, project management, and supply chain management. On the behavioral front, strong skills in communication, interpersonal relationships, personal leadership, rigor in execution, business acumen, people leadership, emotional intelligence, and customer-centricity are highly valued in this role. If you are passionate about contributing to sustainable mobility and possess the required qualifications and competencies, we welcome you to join our team at TVS Motor Company and be a part of our commitment to delivering superior customer experiences across the globe. For more information about our company, please visit www.tvsmotor.com.,

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20.0 - 24.0 years

0 Lacs

karnataka

On-site

As the Vice President of Operations at Milestone Inc., you will play a key role in leading our global operational centers to drive business growth, innovation, and operational excellence. Your visionary leadership and deep understanding of the digital software and services landscape will be crucial in transforming our Global Capability Center (GCC) into a hub of strategic value. You will be responsible for developing and executing operational strategies that enhance our competitive edge, aligning cross-functional teams to achieve business outcomes, and optimizing global operational centers for efficiency, quality, and cost-effectiveness. Your role will also involve fostering a culture of innovation, continuous learning, and cross-functional collaboration to drive the development of innovative SaaS solutions. In addition, you will champion initiatives to enhance customer satisfaction, retention, and growth, ensuring that customer success teams are aligned with product and engineering. Your success will be measured by the tangible business impact you deliver, such as accelerating revenue and growth, solving strategic challenges, and driving innovation. To qualify for this role, you should have a Bachelor's or Master's degree in engineering and over 20 years of experience in operations leadership within the digital software and services industries. A strong understanding of AI, Engineering, and Enterprise SaaS principles is essential. The successful candidate will have a proven track record of managing and scaling global operational centers with a focus on engineering, product, and customer success. We offer a competitive salary, performance-based incentives, comprehensive benefits package, and opportunities for career growth and professional development in a collaborative and innovative environment. If you have an entrepreneurial spirit, exceptional leadership and communication skills, and thrive in a dynamic, fast-paced environment, we encourage you to apply by submitting your resume and cover letter outlining your qualifications and vision for the role.,

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4.0 - 7.0 years

12 - 15 Lacs

Mumbai

Work from Office

Key Responsibilities: Handle and resolve queries from branches and customer service teams related to IRIS and NetBanking platforms. Train branch and support teams through workshops, advisory notes, and knowledge-sharing content. Monitor recurring issues and suggest long-term fixes and improvements. Create and update SOPs, FAQs, and training materials for easy reference. Coordinate with tech, operations, and product teams to ensure smooth platform performance. Prepare reports and dashboards to track query trends and resolution timelines. Ensure all support and training activities comply with internal and regulatory policies.

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4.0 - 7.0 years

12 - 15 Lacs

Mumbai

Work from Office

Key Responsibilities: Handle and resolve queries from branches and customer service teams related to IRIS and NetBanking platforms. Train branch and support teams through workshops, advisory notes, and knowledge-sharing content. Monitor recurring issues and suggest long-term fixes and improvements. Create and update SOPs, FAQs, and training materials for easy reference. Coordinate with tech, operations, and product teams to ensure smooth platform performance. Prepare reports and dashboards to track query trends and resolution timelines. Ensure all support and training activities comply with internal and regulatory policies.

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5.0 - 10.0 years

0 Lacs

hosur, tamil nadu

On-site

You will be joining TVS Motor Company as an Engineer in the NPD-2W Quality Assurance Department at their Hosur Plant in Tamil Nadu. TVS Motor Company is a renowned global manufacturer of two and three-wheelers, dedicated to promoting Sustainable Mobility. With four cutting-edge manufacturing facilities in India and Indonesia, TVS Motor Company has a 100-year legacy of Trust, Value, and Passion for Customers and Exactness. The company prides itself on producing top-quality products through innovative and sustainable processes, being the only two-wheeler company to have received the prestigious Deming Prize. As an Engineer in the NPD-2W Quality Assurance Department, your primary responsibility will be to oversee the quality processes throughout the design and development phases of the NPD, upgrade, and refresh projects. This includes conducting market surveys to understand customer needs, setting quality targets as per market requirements, verifying system-level FMEA, and identifying actions based on past product learnings. You will also be involved in preparing TQT deployment plans, coordinating parts and subsystem integration, planning and executing Beta tests, and standardizing project learnings. To excel in this role, you will need to have a Bachelor's Degree or Diploma in Mechanical or Automobile Engineering with 5 to 10 years of experience in the automobile industry. You should possess functional competencies in product awareness, quality assurance, problem-solving, engineering materials, manufacturing processes, measurements, metrology, project management, PQM awareness, TOC awareness, and manufacturing systems. Additionally, your behavioral competencies should include strong communication skills, interpersonal relationships, change management, rigorous execution, people leadership, emotional intelligence, personal leadership, customer centricity, and business acumen. If you are looking to be part of a dynamic team that values excellence and customer satisfaction, TVS Motor Company provides an environment where you can enhance your skills and contribute to the success of the organization across 80 countries worldwide. For further information, please visit www.tvsmotor.com.,

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1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Multilingual Sales Executive at Fusion CX in Gurugram, you will have the golden opportunity to utilize your fluency in Tamil, Kannada, and Hindi to kick-start your career in sales. Join our high-energy sales team and engage in a fast-paced, voice-based process where your language skills, customer empathy, and communication strengths will directly contribute to sales success. If you are motivated by targets, enjoy engaging conversations, and seek lucrative incentives, take the next step with us today! Your primary responsibility will be to manage assigned leads from start to finish, meet customer expectations, and deliver prompt and accurate resolutions within the specified turnaround time. Uphold a high level of compliance with the standard operating procedures set by the Line of Business (LOB) while maintaining updated knowledge of procedures and systems. You should be able to multitask efficiently, adapt quickly under minimal supervision, and establish rapport with stakeholders across the organization. Qualifications & Eligibility Criteria: - Welcome undergraduate candidates - 01 year of sales or service experience preferred (BPO or automobile sector experience is a plus); freshers can also apply - Strong verbal and written communication skills in Tamil, Kannada, and Hindi - Customer-centric approach with active listening skills - Ability to articulate solutions and ideas clearly and concisely - Strong interpersonal and problem-solving abilities - Flexible to work in rotational shifts with week-offs Required Skills: - Effective communication skills with a focus on verbal and written communication - Active listening and strong problem-solving skills - Ability to build rapport with customers and colleagues - Clear and concise articulation of ideas and solutions - Customer-centric approach with excellent listening skills Work Details: - Employment Type: Full-Time, Work from Office - Process: Voice-based Sales - Work Days: 6 days a week, Day Shift with Rotational Week-Offs Why Join Fusion CX At Fusion CX, we believe in recognizing your performance and rewarding your efforts. We offer a career path where growth, recognition, and rewards are intertwined. - Lucrative Incentive Plan: Earn rewards based on your performance - Supportive Culture: Collaborate with a team that values communication and development - Learning Opportunities: Gain experience in various customer interaction scenarios - Career Growth: Unlock your potential with a company dedicated to your success If you are ready to excel in sales, visit Fusion CX Gurugram today and embark on a fulfilling career as a Multilingual Sales Executive.,

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0.0 - 3.0 years

0 Lacs

delhi

On-site

As a Customer Service Executive at our Retail Banking unit in Delhi, your primary responsibility will be to assist customers, partners, and other stakeholders in addressing their queries and needs. You will play a crucial role as a brand ambassador for our company, ensuring a positive customer experience. Your key responsibilities will include providing exceptional customer service, promoting a customer-centric approach within the organization, and driving organic growth. You will be expected to take ownership of customer issues, ensuring they are resolved efficiently and effectively. Additionally, you will be tasked with setting a clear mission to enhance service quality and implementing strategies to achieve this goal by staying abreast of industry developments and best practices. Developing service procedures, policies, and standards will be a part of your role, along with analyzing management information systems (MIS) to enhance productivity. You will also be responsible for recruiting, mentoring, and developing customer service resources, fostering an environment that encourages their success. Managing the approved budget, maintaining workflow priorities, and optimizing resources to meet targets will be essential aspects of your position. Your ultimate objective will be to elevate service quality and customer focus within the organization, thereby boosting customer satisfaction, loyalty, and retention. Furthermore, you will be required to monitor and actively engage in discussions on social media platforms such as Twitter, Facebook, and other relevant sites. By exploring business opportunities and ensuring swift resolution times through appropriate follow-up, you will contribute to improving our brand image and customer grievance handling mechanisms. Collaboration with various stakeholders within the organization will be necessary to swiftly resolve customer complaints. By managing employee morale and engagement levels effectively, you will help us deliver best-in-class service to our customers. To qualify for this role, you should hold a graduate degree in any discipline and possess 0-2 years of experience in customer service. Join us in our mission to enhance customer satisfaction and service quality while upholding the values of our organization.,

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1.0 - 5.0 years

0 Lacs

kanpur, uttar pradesh

On-site

As an Associate Sales Manager in the Bancassurance Department at Axis Max Life Insurance, you will play a crucial role in driving the distribution of life insurance products through the strategic partnership with Yes Bank. Leveraging the existing customer base and infrastructure of Yes Bank, you will be responsible for effectively marketing and selling insurance solutions while upholding high standards of customer service, compliance, and performance. Your primary responsibility will involve fulfilling leads and prospecting new business from the assigned areas or branches of the channel partner. This includes establishing and strengthening relationships with branch managers and staff to generate leads, participating in work site activities such as putting up stalls and making presentations, closing sales, and following up on issuances. You will also be tasked with increasing awareness among the bank's customers about life insurance solutions, achieving targeted penetration for cross-selling within the branch's customer base, driving reward and recognition programs for bank staff, and providing regular training on life insurance concepts and new product introductions. Key skills required for this role include excellent communication, strategic thinking, product knowledge, problem-solving abilities, effective time management, customer relationship management, deal-closing skills, goal orientation, and a customer-centric approach. The ideal candidate should be a graduate or post-graduate in any discipline with 0.6 to 2 years of experience for Band 5 and 2 to 3 years for Band 5A in sales. Good communication skills in English and the regional language are mandatory, and the preferred age group is 21-28 years. Having your own conveyance is also desirable. Axis Max Life Insurance Limited, a joint venture between Max Financial Services Limited and Axis Bank Limited, offers comprehensive life insurance solutions through various distribution channels. With a customer-centric approach, the company has achieved a gross written premium of INR 29,529 Cr. For more information, please visit www.maxlifeinsurance.com. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply.,

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1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Sales Executive (Multilingual) at Fusion CX in Gurugram, you will play a crucial role in our high-energy sales team. If you are proficient in Tamil, Kannada, and Hindi and have a passion for sales, this is the perfect opportunity for you to showcase your language skills and communication strengths. Your ability to connect with customers, understand their needs, and provide effective solutions will directly impact our sales success. Your primary responsibility will be to handle assigned leads from start to finish, manage customer expectations, and ensure quick and accurate resolutions within the specified time frame. It is essential to maintain a high level of compliance with the standard operating procedures and stay updated on procedures and systems. Your role will involve regular communication with stakeholders and a commitment to delivering excellent service in a voice-based sales environment. To excel in this role, you should have strong verbal and written communication skills in Tamil, Kannada, and Hindi. Whether you have prior experience in sales or are a fresher looking to kick-start your career, we welcome undergraduate candidates with a customer-centric approach and active listening skills. The ability to adapt quickly, build rapport with stakeholders, and solve problems effectively are key attributes for success in this position. Joining Fusion CX means more than just a job it offers a rewarding career where your performance is valued and recognized. You will have the opportunity to earn lucrative incentives based on your performance, collaborate with a supportive team, and gain experience in dynamic customer interactions. Additionally, career growth opportunities are available for individuals committed to their success. This full-time position involves working from the office in a voice-based sales process, with 6 working days a week and rotational week-offs. If you are ready to take the next step in your sales career, consider joining Fusion CX as a Multilingual Sales Executive in Gurugram and explore a world of growth, recognition, and rewards.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As the Brand Director for am & Stays Trails, your primary responsibility is to oversee brand standards and new openings across all locations. You will be tasked with establishing and maintaining brand standards, ensuring operational excellence, and driving Net Promoter Scores (NPS) throughout the properties. Your role will involve formulating and implementing a strategic expansion and brand-building plan that aligns with the overall strategic goals of IHCL. You will provide operational leadership and mentorship to General Managers and Assistant Directors to ensure the consistent delivery of high-quality services. Key functional competencies required for this role include a deep understanding of brand standards in the hospitality industry, proficiency in budgeting and cost management, knowledge of HR practices, training methodologies, and sustainability initiatives. Strong written and verbal communication skills, computer proficiency, equipment management, and a focus on safety and hygiene practices are also essential. In terms of behavioral competencies, you should possess strategic thinking abilities, an analytical approach to problem-solving, coaching and mentoring skills, team-building capabilities, interpersonal effectiveness, result orientation, customer-centric mindset, crisis management skills, strong decision-making abilities, and a commitment to mutual respect. Your responsibilities will involve conducting competition analysis, developing tactical strategies, and maintaining a leading market share. You will be required to review financial performance, collaborate with the Business Development Team to enhance the openings pipeline, and devise strategic brand-building initiatives. Additionally, you will oversee local supply chains, coordinate staffing processes with anchor hotel General Managers, ensure statutory compliance, engage in environmental conservation efforts, and implement brand standards and SOPs at each property. Regular visits to clusters will be necessary to ensure compliance with set standards and to create unique guest experiences. Furthermore, you will be responsible for generating leads, developing Project Improvement Plans (PIP) for properties, overseeing renovation projects, and managing relationships with bungalow owners and partners. In summary, as the Brand Director for am & Stays Trails, you will play a crucial role in upholding brand standards, driving operational excellence, fostering customer loyalty, and ensuring the strategic growth of the brand in alignment with IHCL's overall objectives.,

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3.0 - 8.0 years

0 Lacs

tamil nadu

On-site

The role requires you to be responsible for achieving SQPDCME (Safety, Quality, Productivity, Delivery, Cost, Morale & Environment) targets at a line & SDT level, while also training operators on specific skills and driving improvement initiatives on the production line. Your main responsibilities will include: - Production Planning: Prepare tools and equipment needed for production, ensure line readiness, follow up on raw material availability, and ensure trained manpower availability. - New Product Development: Drive compliance to station level readiness, arrange machines and equipment for testing new products, and provide inputs for issue resolution. - Process Quality Improvement: Execute action plans based on customer feedback, report line issues, and address daily quality issues. - Productivity Improvement: Eliminate non-value adding activities, implement line balancing initiatives, and coordinate for material availability to maximize productivity. - Manpower Management: Train operators on line skills and soft skills, lead performance readiness initiatives, and coordinate with HR for training compliance. - Shop Health Management: Provide TPM trainings, participate in cross-functional teams for cost minimization, and ensure safety standards in the production area. - Safety Management: Implement safety standards, drive usage of Safety PPEs, and arrange for PPEs on the shop floor. - Cost Management: Provide inputs for production budget, execute waste reduction initiatives, and track and control rejection and cost of tools. Additionally, you will be involved in other initiatives such as reduction of costs through TCS, value derivation from waste, VAVE initiatives, and achieving WCQ Targets. Your interactions will involve stakeholders like PPC Production targets, Maintenance manager, Quality Manager, Supply Chain, Stores, Safety Manager, HR, Technical Services, Contract Labor, and Suppliers. The desired candidate should have a B.E./B. Tech degree in Mechanical/Elec./EnTC/Paint Technology with 3-8 years of experience in Shop technology and sound technical knowledge of Production. Skills and competencies required include driving execution, customer centricity, leading change, operations management, business and financial acumen, and problem-solving orientation.,

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0.0 - 3.0 years

0 Lacs

chennai, tamil nadu

On-site

The role of Supply Chain Manager involves managing supply chain processes for a country or regional business unit with minimum supervision. You will be responsible for reviewing current business processes and performance metrics for regional and global business unit planning teams, and identifying opportunities to streamline and optimize operational processes. Gathering and analyzing data, creating reports, establishing management dashboards, and review documents will also be part of your responsibilities. Your main responsibilities will include managing supply chain processes such as inventory analysis, order fulfillment, import/export operations, and shipping for a country or regional business unit. You will compile key metrics, produce reports, and analyze data using IT systems for demand and supply matching activities. Supporting the analysis conducted for backlog management and gathering demand data from country and region for demand planning will also be essential tasks. In addition, you will review current business processes for regional and global business unit planning teams, review performance metrics regularly to identify opportunities for improvement, and establish and maintain management dashboards, regional reports, and executive review documents to drive business outcomes and operational excellence. You will also communicate requirements and guidelines to the regional business unit planning teams and conduct ongoing operational training and readiness for new hires. To be successful in this role, a four-year Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any related discipline is recommended. Alternatively, commensurate work experience or demonstrated competence is also acceptable. Typically, candidates should have 0-2 years of work experience, preferably in supply chain, operations, or a related field. Preferred certifications for this role include Project Management Professional (PMP) Certification and Certified Professional in Supply Management from Standards Organizations. Key knowledge and skills required include Continuous Improvement Process, Data Analysis, Enterprise Resource Planning, Inventory Control, Lean Manufacturing, Procurement, SAP Applications, and more. In terms of cross-organizational skills, effective communication, results orientation, learning agility, digital fluency, and customer centricity are essential for success in this role. The impact and scope of the role involve impacting your own work and acting as a team member by providing information, analysis, and recommendations in support of team efforts. You will learn to apply basic theories and concepts to work tasks, contributing to the complexity of the role. Please note that this job description provides a general overview of the work performed in this role and is not exhaustive. Duties, skills, responsibilities, and knowledge may be subject to change, and additional functions may be assigned as needed by management.,

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0.0 - 3.0 years

0 Lacs

chennai, tamil nadu

On-site

The role is responsible for creating cost-effective and high-quality solutions by applying the basic foundation of a function's principles, theories, and concepts. You will drive cross-functional activities for component, supplier, and product qualifications, as well as conduct tests and troubleshooting. Additionally, you will contribute to continuous improvement efforts in collaboration with various stakeholders and foster relationships with internal and external partners for streamlined product development and manufacturing. Your responsibilities will include developing and executing reliable, cost-effective, and high-quality manufacturing solutions for products throughout their lifecycle. You will drive cross-functional tasks and schedules for component, supplier, and product qualifications, perform tests and troubleshooting, and implement specified changes to reduce defects, improve quality, and lower costs. Furthermore, you will initiate design improvements and documentation with R&D, Engineering, and operations teams to achieve continuous improvement and develop an understanding of relationships with internal and outsourced partners for product development and manufacturing. You will apply foundational principles and contribute proactively to projects through research and data analysis support, providing regular updates on accomplishments and impediments. Supporting priority projects with direction, maintaining relationships with internal stakeholders, and sharing information via standardized reports will also be part of your role. Additionally, you will complete all product training requirements and recommend opportunities for internal or 3rd-party training that would increase your professional skill level and value to the organization. The recommended education and experience for this role include a four-year degree in Industrial Engineering, Manufacturing Engineering, Electrical Engineering, or any related discipline, or commensurate work experience or demonstrated competence. Typically, candidates should have 0-2 years of work experience, preferably in product design & development or a related field. Preferred certifications and knowledge & skills for this position include Agile Methodology, Application Programming Interface (API), Automation, Business Requirements, Computer Science, Data Analysis, Electrical Engineering, New Product Development, Product Design, Product Engineering, Product Lifecycle Management, Product Management, Product Requirements, Product Roadmaps, Product Strategy, Project Management, Scrum (Software Development), Software Development, User Experience (UX), User Story, Effective Communication, Results Orientation, Learning Agility, Digital Fluency, and Customer Centricity. You will impact your own work and act as a team member by providing information, analysis, and recommendations in support of team efforts. The complexity of the role involves learning to apply basic theories and concepts to work tasks. Please note that this job description provides a general overview of the role's responsibilities and is not an exhaustive list of all duties, skills, responsibilities, or knowledge. These aspects may be subject to change, and additional functions may be assigned as needed by management.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

The position of Associate Manager - Channel Partnerships in IC Capacity based in Bangalore involves managing partnerships accounts across India and various industries. As an Associate Manager, your primary responsibilities will include developing account plans for the partner portfolio, fostering strong relationships with partners, and ensuring alignment between partner goals and company objectives. You will be expected to analyze partner needs, identify growth opportunities, and implement initiatives to enhance partner retention and growth. A key aspect of this role is effective account management, which involves negotiating with clients, utilizing sales tools efficiently, and working towards organizational objectives. You will serve as the main point of contact for assigned partners and handle escalations to drive timely resolutions. The role emphasizes a sales-driven approach with a focus on achieving tangible results. To qualify for this position, you should have 2-4 years of sales experience in SaaS or B2B settings, with a preference for experience in the fintech industry. Experience in managing partnerships or affiliate programs is desirable. Strong communication skills, both written and verbal, along with technical aptitude are essential. You should possess excellent interpersonal skills, be self-motivated, and demonstrate problem-solving abilities. Being organized, reliable, and capable of working independently with guidance is crucial. Additionally, the role requires the ability to present insights to senior management effectively. Overall, the role of Associate Manager - Channel Partnerships demands a proactive, customer-centric approach, efficient cross-functional collaboration, and a strong focus on driving partner success and company growth.,

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12.0 - 16.0 years

0 Lacs

pune, maharashtra

On-site

The purpose of your role is to conceptualize, specify, and develop the E/E aggregate of CVBU while also focusing on the development of relevant technologies and competencies for future growth. Your job responsibilities will include: - Innovation and Technology management: Keeping abreast of technology trends and relevant technology providers, mapping the feasibility of applying new technologies, proposing a technology roadmap, developing technologies as per the approved roadmap, and executing and documenting milestones of the TCDS process. - Developing Capability: Creating short and medium-term engineering capability plans, formulating component/aggregate strategy, guidelines, and best practices, updating foundation DFMEAs for the aggregate, and achieving functional objectives. - Product Development and Delivery: Reviewing and approving component & sub-system conceptualization, design, development, validation, product release, and sustenance. Reviewing progress of the project, approving DMLs, implementing best practices, guiding cost-effective solutions, and participating in issue resolutions. In your role, you will interact with various internal stakeholders such as Principal Engineers, APC, NTD, Vehicle Integration, VE/VATS, BU Quality, P & SQ, Manufacturing & AME, and Certification Team. Externally, you will engage with VAVE, Suppliers, and P&SQ. The desired candidate profile for this role includes an Engineering Graduate (Electrical, Electronics, Mechanical) with 12+ years of experience in product engineering and development, in-depth knowledge of aggregate and technologies, experience in full product development cycles, new technology integration/development, and team management. Key skills and competencies required for this role include Product Development, Innovation, Customer Centricity, Driving Execution, and People Management.,

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2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

The primary purpose of this role is to drive sales and ensure the achievement of business targets. Your key objectives will include acquiring new client relationships through various digital journeys, executing planned activities and campaigns under the direction of the Digital Sales Manager, and demonstrating customer centricity by adhering to defined timelines for all customer interface processes. It will also involve collaborating with internal and external teams to provide timely service to customers interested in mortgage products. As part of your responsibilities, you will be required to proactively engage with potential clients, explain the home loan process, manage the end-to-end sales lifecycle, achieve monthly sales targets, maintain strong relationships with connectors and builders, convert digital leads into loan disbursements, and track potential leads while ensuring proper maintenance of MIS. In addition, you will need to identify and develop new builder/channel relationships, stay updated on market trends and competition, manage customer relationships effectively, ensure compliance with all audit and regulatory requirements, and possess knowledge of financial products, statutory compliance, and legal agreement reviews. Strong communication and presentation skills are essential for engaging with internal and external stakeholders and executing tasks in a timely manner. The ideal candidate for this role should have a Graduate or Postgraduate degree, with a strong understanding of sales processes and the ability to analyze and present data effectively for opportunity sizing.,

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2.0 - 4.0 years

3 - 6 Lacs

Hyderabad, Delhi / NCR, Mumbai (All Areas)

Work from Office

Role: Hospital Desk Executive Hospital Desk Executive will be the Single point of contact at the Hospital for the Medi Assist Raksha Prime Service. Roles and Responsibilities Close Coordination with the Hospitals and the Medi Assist Internal Stake Holders for patients best discharge experience. Collaborate with the operations team to ensure timely and accurate data processing. Ensure maximum discharges are happening through the Raksha Prime Services. Use relevant tools and MIS tools to organize data for reporting purposes. Qualification : Bachelor's/Masters Degree in the field of Pharmaceutical/Hospital Management/Medical Sciences/Insurance (but not Mandatory) Experience: 2-3 Years Experience Hospital/Medical/Health Insurance service. Candidates with experience in Hospital IP/OPD/Floor Management. Skill(s) required: Communication Skills (Written and Oral). Customer Centricity, Empathy. Basic Understanding of the Health Industry. MS Excel/Google Sheets. Mobile to go around multiple hospitals basis the business requirements.

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1.0 - 3.0 years

1 - 3 Lacs

Pune, Maharashtra, India

On-site

Foreign Exchange Customer Relationship Executive Hindustan Recruitment is seeking a dedicated Foreign Exchange Customer Relationship Executive to join our team in Pune, Maharashtra. If you have a minimum of one year's experience in customer relationship roles, excellent communication skills, and are an immediate joiner, we encourage you to apply! Key Responsibilities Build and maintain strong, lasting relationships with foreign exchange clients, ensuring their needs are met with exceptional service. Act as the primary point of contact for customer inquiries related to foreign exchange services, rates, and policies. Provide guidance and support to customers on various foreign exchange transactions, helping them navigate processes seamlessly. Proactively identify opportunities to enhance customer satisfaction and loyalty. Handle customer feedback and resolve issues efficiently and professionally. Collaborate with the operations team to ensure smooth execution of client requests. Skills & Qualifications Minimum 1 year of experience in customer relationship management , preferably within a financial or foreign exchange context. Excellent communication skills , both verbal and written, are essential for effective client interaction and service delivery. A strong customer-centric approach with a commitment to providing outstanding service. We are looking for an immediate joiner who can quickly integrate into our team and build rapport with clients. Ability to understand and explain foreign exchange concepts and policies clearly. What We Offer A competitive salary package. An opportunity to work in the dynamic foreign exchange sector. A supportive environment focused on client satisfaction and professional growth.

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1.0 - 4.0 years

1 - 4 Lacs

Delhi, India

On-site

International Customer Service Representative Hindustan Recruitment is seeking an International Customer Service Representative to join our team. We're looking for a highly communicative individual with experience in international customer service who can start immediately. Key Responsibilities Provide exceptional support to our international customer base, addressing inquiries and resolving issues with professionalism and efficiency. Handle various customer interactions through multiple channels, ensuring a positive experience. Maintain accurate records of customer communications and transactions. Collaborate with internal teams to ensure timely resolution of customer concerns. Skills & Qualifications Excellent communication skills are essential, both written and verbal, to interact effectively with a diverse global clientele. A minimum of 1 year of experience in International Customer Service is required, demonstrating your understanding of cross-cultural communication and service delivery. We're looking for an immediate joiner who can quickly adapt and contribute to our fast-paced environment. Strong problem-solving abilities and a customer-centric approach. Patience, empathy, and the ability to manage challenging customer interactions with grace. What We Offer An opportunity to work with a dynamic and supportive team in a global setting. Continuous learning and development in customer service best practices. A chance to contribute directly to customer satisfaction and loyalty.

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10.0 - 15.0 years

10 - 15 Lacs

Gurgaon, Haryana, India

On-site

Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Position Summary: Retail & Lifestyle is one of Maersk's core global verticals. As a Sales Account Manager for this segment, you will focus strongly on identifying new business development opportunities within the logistics and services environment, while effectively managing your current account portfolio. This role also involves managing some of our large regional and global key accounts. You will be expected to quickly build strong relationships with our customers, demonstrating an ability to understand both their business needs and ours, and to offer mutually beneficial solutions. This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen, with daily international interactions that will foster your professional growth. Key Responsibilities: Customer Insight & Solutioning: Build a sound understanding of target customers and the assigned account base. Work collaboratively with these customers to identify pain points with the goal of finding mutually beneficial solutions. Engage in consultative selling across all levels of the customer's organization, including the C-Suite. Strategic Growth: Design and implement a strategic business plan that expands Maersk's customer base and ensures its strong market presence within the Retail & Lifestyle vertical. Growth Mindset & Agility: Demonstrate a growth mindset and high change agility, with the ability to learn new things quickly, adapt to change, and champion it with peers and others. Drive & Attention to Detail: Exhibit hunger and enthusiasm for your craft, proactively driving outcomes and ensuring tasks are completed efficiently with high attention to detail. Collaboration: Possess strong collaboration skills, bringing people together to achieve objectives and drive more meaningful solutions. Customer Centricity: Develop deep insights into customers businesses by understanding their pain points and supply chain goals, then co-create tailored solutions. Cross-selling & Upselling: Identify opportunities for cross-selling and up-selling based on a deep understanding of the customers business models and pain points. Value Proposition & Account Planning: Develop compelling value propositions that address pain points across the entire supply chain. Create comprehensive account plans outlining growth opportunities and strategic engagement with these customers, including specific initiatives. Communication & Compliance: Communicate significant trends, rate changes, and policies to assigned accounts. Ensure contracts and agreements for specific customer solutions (service agreements, credit agreements, supplier contracts, etc.) are validated and signed off as per corporate guidelines. Best Practice Sharing: Actively share best practices within your team and across locations. CRM Management: Ensure customer relationship management tools are updated accurately and consistently. Market Positioning: Strategically position Maersk as the customer's preferred choice. Required Skills & Qualifications: Experience: 10-15 years of experience in a commercial role within the logistics industry. Solution Development: Proven experience in developing solutions for customers. Supply Chain Understanding: Strong understanding of supply chain principles and processes, gained through education or work experience. Business Development: Previous business development experience is preferred, with a sound understanding of logistics and solutions selling. Relationship Building: Great relationship-building skills and a strong customer-oriented approach. Communication & Influence: Excellent communication and stakeholder management skills, coupled with the ability to be both persuasive and influential. Self-Motivation: Self-motivated and performance-driven, with a strong desire to achieve results. What We Offer: Joining Maersk will embark you on a great journey with career development in a global organization. You will gain broad business knowledge of the company's activities globally, as well as understand how the complexity of logistics supports global trade. We provide support for you to shape your own career by achieving expertise and learning on the job. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a truly global environment.

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1.0 - 4.0 years

1 - 2 Lacs

Ladakh, Jammu and Kashmir, India

On-site

Job Title Relationship Manager- Credit Life Location LADAKH Experience 1 to 4 years Skills Value orientation,Team working abilities,Customer centricity,Passion for excellence,Innovation Job Description Assist /help SP to generate leads and log in prospective applications Driving and motivating the bank SP, logging in applications sourced, through operations department Tapping the right database of the branch and ensure authentic documentation Build relationship with the business partners and ensure self and SP targets are met effectively Adhering to PNB MetLife policies and providing need based selling support. Ensuring that customers are well informed of the product features sold through SP's/ Bank Acting as a team player and reporting the number of applications logged in for the business everyday to the reporting manager without fail Ensure high level of Persistency & Customer Service to the customers

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