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0.0 - 2.0 years

0 - 2 Lacs

Coimbatore, Tamil Nadu, India

On-site

Responsibilities: Manage team performance & growth Report on sales results & trends Recruit, train & develop agents Collaborate with agencies on business strategy Drive revenue through effective field sales tactics.

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2.0 - 7.0 years

2 - 7 Lacs

Ahmedabad, Gujarat, India

On-site

Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities: Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MNYL GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MNYL ways of training Field demonstration (FODs) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan o Customer Centricity Be MNYL brand ambassador& a customer champion Follow MNYL sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution Minimum Education: Graduate.

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2.0 - 4.0 years

2 - 4 Lacs

Delhi, India

On-site

Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipeline Conduct activity to enhance existing agent footfall to generate fresh referrals for new agent hiring Implementation of MNYL GOLD process and adhere to the business norms Follow agent 9-pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MNYL ways of training Field demonstration (FODs) Development of agent prospecting habits, calling habits, and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure company's product mix sales ratio and adhere to the business norms Maintain agent proactivity as per business plan Customer Centricity Be MNYL brand ambassador & a customer champion Follow MNYL sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS: Achievement of business plan & GPA Recruitment/Development & Activation of agent as per plan Persistency as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent Minimum Education: Graduate Candidate Specification Age not less than 24 years Work experience not less than 2 years Average Loyalty of 1.5 years per Organisation Minimum 2 years in City

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1.0 - 6.0 years

1 - 6 Lacs

Bharuch, Gujarat, India

On-site

Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities/ Key Deliverables: Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MNYL GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MNYL ways of training Field demonstration (FOD's) Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ratio and adhere to the business norms Maintain agent proactivity as per business plan Customer Centricity Be MNYL brand ambassador & a customer champion Follow MNYL sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & Execution MOS: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan Persistency as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent Measures of Success: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan Number of EC/MDRT agent

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1.0 - 6.0 years

1 - 6 Lacs

Dhule, Maharashtra, India

On-site

Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities/ Key Deliverables: 1) Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipeline. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MNYL GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Measures of Success: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Number of EC/MDRT agent 2) Agent Development Ensure product knowledge by MNYL ways of training Field demonstration (FODs) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same 3) Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan 4) Customer Centricity Be MNYL brand ambassador & a customer champion Follow MNYL sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & ExecutionMOS: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent Perks and Benefits Insurance Mediclaim Performance based Incentives

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1.0 - 2.0 years

3 - 14 Lacs

Bengaluru, Karnataka, India

On-site

Required Skills Behavioral | Microland Skills | Customer Centricity Technology | IT Technical Support Activities | Second Line Support Behavioral | Aptitude | Tasks Related Skills Functional | IT Operations Management | Operational Procedures Behavioral | Language Proficiency | English Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Any Certification Skill Required: - Help Desk-Log and keep records of customer/employee queries and advise on solution as per the SOP - Fault Resolution-Test and fix faulty equipment - Network-Proactively monitor Customer Networks using the appropriate Tools and respond to Alarms within SLA. - Applications-L1 support for all application related issues

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7.0 - 12.0 years

7 - 11 Lacs

Pune, Maharashtra, India

On-site

Required Skills Functional | Training and Development Activities | Conducting Training Technology | IT Service Management Tools | Service now Behavioral | Microland Skills | Execution Excellence Behavioral | Microland Skills | Customer Centricity Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Expert Certificate Details: Will be responsible to function in the service department team and handles customer service interactions, reports, and repairs. The service management analyst ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers. 1. Provide customers with the information they need to rent or purchase equipment that is appropriate for their project 2. Develop contracts for commercial contractors and developers who have ongoing equipment rental or purchase needs 3. Train the sales staff using best practices in upselling, customer satisfaction and brand promotion 4. Manage our work order system, including invoice logging, and generate service invoices 5. Instruct customers on equipment operation, care and maintenance 6. Inspect rental equipment upon return and return deposits less any observed damage 7. Increase sales across all channels through effective hiring, training and management approaches

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2.0 - 7.0 years

3 - 8 Lacs

Bengaluru, Karnataka, India

On-site

Required Skills Behavioral | Microland Skills | Customer Centricity Functional | Asset Management | Asset Operation Technology | Telecom NOC Operations | Incident Management Functional | IT Operations Management | Operational Procedures Behavioral | Aptitude | Tasks Related Skills Behavioral | Language Proficiency | English Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Any Certification Details: Asset handling: a) Aid movement of assets b) Assist in the receiving and shipping department in logging all incoming inventory purchases. c) Maintain records of all transfers and disposals. Inventory Management: a) Reconcile the inventory records for a complete and accurate count. b) Assists loss prevention departments with any investigation when required. c) Work on inventory control software. Service Desk: a) Train junior members on internal and external interaction b) Handle software request and cater end-user requirement. License Requirements: a) Support SW publishers audit(s) awareness in mitigating license gaps, penalties, etc b) Maintain track of global purchase, allocation of Licenses and Services

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5.0 - 9.0 years

0 Lacs

delhi

On-site

The primary responsibility includes achieving business volumes by meeting sales targets as per the set plan. In addition, it involves managing working capital effectively by controlling stocks and discounts to enhance contribution and improve profitability. Furthermore, enhancing B2B handling capabilities of wholesale dealers, appointing new channel partners, managing existing ones efficiently, and driving more business in alignment with business objectives are critical aspects of the role. Key account management is essential to manage and strengthen key accounts while fostering business growth. Process management is another key area that involves improving customer relationships, expanding the enquiry base, ensuring proper documentation, and maintaining systematic records for reporting and audits. Special skills required for this role include a strong focus on result orientation with execution excellence, customer-centric approach, and the ability to develop and collaborate with people effectively.,

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5.0 - 15.0 years

0 Lacs

hyderabad, telangana

On-site

Do you have the drive to achieve extraordinary profitable growth and brand positioning, while fostering an exceptional Omnichannel customer experience and leading a people movement To be successful in this role, we seek an individual with a robust commercial background and a keen interest in commerciality, capable of maximizing the potential of our Remote Customer Meeting Point. You should possess 10-15+ years of experience with an MBA or PG in Administration, Operations, or Service excellence, along with a minimum of 5 years in a senior leadership position overseeing large-scale BPO, contact centers, or Service delivery teams. Preferred backgrounds include experience in BPOs, airlines, banking, or ecommerce. Familiarity with CRM tools and AI would be advantageous. As a role model of the IKEA culture & values, you should have a passion for driving business growth through people development. Collaboration within your organization and across different parts of IKEA is crucial. An entrepreneurial spirit, a willingness to take calculated risks, and a drive to exceed goals are essential qualities. Leading organizational and digital transformations, crisis management, high customer centricity, effective communication, strategic thinking, and a balance between deliverables and nurturing the IKEA culture are key attributes we are looking for in this role. Your responsibilities will involve driving Omnichannel profitable growth and brand positioning, enhancing sales, and ensuring an excellent customer experience in an omni-channel environment. You will work with your team to enhance remote customer meetings through innovative tools and approaches, as well as by introducing new digital self-service tools to simplify customer interactions. Additionally, you will be responsible for ensuring high-quality execution of all People processes to have skilled and engaged co-workers, aiming to be the best employer in your market. Embracing the omni-channel transformation as a digital ambassador, building networks with relevant stakeholders, and representing the IKEA market locally, nationally, and globally are also part of your role. Leading and developing the RCMP Management Team to achieve IKEA's goals and standards, fostering innovation, driving transformation, cultivating a performance culture, and ensuring an efficient and profitable operation in line with the IKEA Concept will be crucial for success in this role. Some specific key tasks include enabling omnichannel retailing by establishing and integrating a highly centralized RCMP to drive strategic profitable growth, setting the strategy and development of the RCMP, promoting a customer-centric mindset, and ensuring efficient and effective RCMP organization aligned with broader Ingka goals. At IKEA, Customer Relations is focused on building and maintaining long-lasting customer relationships in a multichannel retail environment. The team's goal is to create a positive and joyful experience for all IKEA visitors and customers through services, feedback gathering, and customer interactions, all while being genuinely passionate about people.,

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3.0 - 6.0 years

3 - 7 Lacs

Ahmedabad, Gujarat, India

On-site

You will be responsible for: Monthly target achievements in terms of no. of customers acquired and converted Owning the customer experience & journey in our Experience Centre Handholding the design journey of each customer in conjunction with turnkey contractor and affiliate architects. Bring in customer centricity at all times during this process. Handover of a converted customer to the concerned Project Manager and Site engineer. Ensure no communication gap during the same. Qualifications At least 3 years of sales experience in a B2C ecosystem. Experience in construction industry is preferable. Great written and verbal communication skills, well organized individual with high achievement orientation. Comfortable with using technology for reporting, interfacing with customer and atleast basic MS office skills Language Skills English, and Regional Language

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7.0 - 11.0 years

0 Lacs

haryana

On-site

You will be responsible for creating and executing account plans, cultivating strong relationships with enterprise accounts, and meeting revenue targets. Anticipating client needs, identifying growth opportunities, and collaborating with stakeholders to ensure seamless delivery will be key aspects of your role. Managing risks, leading contract renewals and negotiations, and focusing on driving value for both the client and the organization are essential responsibilities. Your duties will include developing and implementing comprehensive strategic account plans for key clients, aligning their business objectives with the organization's offerings. Building and maintaining professional relationships with clients to understand their unique business challenges is crucial. You will utilize margin management techniques, engage with partners to enhance win rates and solution delivery, and facilitate solution development in cooperation with internal and external stakeholders. Furthermore, you will define and pursue joint growth opportunities with partners using the organization's portfolio, anticipate and address potential risks to client relationships, and implement strategies to mitigate negative impacts. Leading contract renewal negotiations, managing pricing discussions, securing contract extensions, and ensuring favorable terms for all parties involved will be part of your responsibilities. Analyzing account performance data, tracking key performance indicators, and providing data-driven insights for continuous improvement to clients are also important tasks. It is recommended that you hold a Four-year or Graduate Degree in Sales, Marketing, Business Administration, or a related field, or have commensurate work experience. Ideally, you should have 7-10 years of experience in customer relationship management, account management, or a related field. While certifications are not required, having knowledge and skills in areas such as Account Management, Business Development, Business Planning, Customer Relationship Management, Sales Management, and more will be beneficial. Effective communication, results orientation, learning agility, digital fluency, and customer centricity are essential cross-organizational skills for this role. Your impact will be felt across the function as you lead and provide expertise to functional project teams, and potentially participate in cross-functional initiatives. You will work on complex problems requiring an in-depth evaluation of multiple factors, contributing significantly to the organization's success. Please note that this job description outlines the general responsibilities and level of work expected in this role. It is not exhaustive and may be subject to change, with additional functions assigned as needed by management.,

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3.0 - 7.0 years

0 Lacs

delhi

On-site

You are looking for a retail store manager to join a private label, bridal-wear brand. The ideal candidate should have a strong understanding of design, fashion, and the ability to effectively manage the operations and business aspects of a couture brand. If you have experience in this field and are passionate about business development, merchandising, and maintaining stock levels, we encourage you to apply. Your responsibilities will include managing the business both in-store and online, including Point-of-Sale platforms like Instagram and Shopify. You will be in charge of merchandising and stockkeeping at various locations, as well as maintaining sales records through these channels. Additionally, you will be responsible for planning and executing social media campaigns, tracking their effectiveness, deciding on new collection designs, and overseeing collection photoshoots. Supplier and stakeholder management will also be a key part of your role. To excel in this position, you must have an education from a reputable fashion management school and previous experience in a similar domain that involves interacting with customers and vendors. Excellent written and verbal communication skills, a sales-oriented mindset, and a customer-centric approach are essential. Your ability to effectively manage vendors, handle stock, and provide exceptional customer service will be critical to your success in this role. If you are ready to take on the challenge of leading a retail store for a bridal-wear brand, apply now and showcase your skills in vendor management, stock management, sales, customer-centricity, stakeholder management, visual merchandising, customer empathy, communication, fashion design, photoshoot planning, social media management, and customer liaison.,

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0.0 - 3.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for creating cost-effective and high-quality manufacturing solutions for products throughout their lifecycle. Your role will involve driving cross-functional activities for component, supplier, and product qualifications, as well as conducting tests and troubleshooting defective product units and process steps. You will be instrumental in implementing changes to products or processes to reduce defects, improve quality, and lower costs. Collaboration with various stakeholders will be key as you work towards continuous improvement efforts. Building relationships with internal and external partners for streamlined product development and manufacturing will also be a significant part of your role. You will be expected to contribute proactively to projects through research and data analysis support, providing regular updates on accomplishments and impediments. Additionally, you will be supporting priority projects with direction, maintaining relationships with internal stakeholders, and sharing information via standardized reports. Completing all product training requirements and identifying opportunities for further training to enhance your professional skills and value to the organization will also be part of your responsibilities. To be successful in this role, you should have a four-year degree in Industrial Engineering, Manufacturing Engineering, Electrical Engineering, or a related discipline, or equivalent work experience. Ideally, you will have 0-2 years of work experience, preferably in product design & development or a related field. Your knowledge and skills in Agile Methodology, Application Programming Interface (API), Automation, Business Requirements, Computer Science, Data Analysis, Electrical Engineering, New Product Development, Product Design, Product Engineering, Product Lifecycle Management, Product Management, Product Requirements, Product Roadmaps, Product Strategy, Project Management, Scrum (Software Development), Software Development, User Experience (UX), and User Story will be beneficial in this role. You are expected to demonstrate effective communication, results orientation, learning agility, digital fluency, and customer centricity as part of your cross-org skills. Your impact will be felt through your work as a team member providing information, analysis, and recommendations in support of team efforts. You will learn to apply basic theories and concepts to your work tasks and contribute to the overall success of the team. Please note that this job description provides a general overview of the role and is not exhaustive. Duties, skills, responsibilities, and knowledge may be subject to change, and additional functions may be assigned as needed by management.,

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4.0 - 8.0 years

0 Lacs

delhi

On-site

As an Agency Associate Development Manager (AADM) at our organization, your primary responsibilities will include agent recruitment, agent development, meeting business targets, and ensuring customer centricity. For agent recruitment, you will be required to develop various sources for agent hiring, build a strong team of agents, and maintain a robust agent pipeline. Conducting activities to increase agent footfall and generating referrals for new agent hiring will also be part of your role. You will need to implement the MNYL GOLD process and adhere to business norms, following the agent 9 pointer hiring mechanism and other hiring norms. In terms of agent development, you will be responsible for ensuring that agents have a thorough understanding of our products through MNYL training methods and field demonstrations. Developing agents" prospecting, calling, and work habits will be crucial. Working closely with agents to plan, review activities and goals, identifying training needs, and collaborating with trainers to address those needs will also be key tasks. Meeting business targets is essential, and you will be accountable for achieving monthly, quarterly, and yearly business plans. Improving agent productivity and persistency through regular performance reviews and adherence to sales practices and business norms will be part of your role. Maintaining agent proactivity as per the business plan is also required. Customer centricity is a fundamental aspect of the role. You will represent MNYL as a brand ambassador and customer champion, following MNYL sales practices to build deep customer loyalty. Holding regular customer meetings to understand their needs and address queries satisfactorily will be important. Desired competencies for this role include strong skills in sourcing and selection, talent nurturing and development, result orientation, customer centricity, and effective planning and execution. The key performance indicators for this role will include achieving business plans and GPA, recruitment, development, and activation of agents as per the plan, persistency as per MNYL grid, achieving GOLD Score as per MNYL standard, and the number of EC/MDRT agents. The ideal candidate for this position should have a minimum of 4 years of experience, be based in Delhi or Bulandsahar, and meet the hiring specifications of being C City (having spent a minimum of 4 years in the city), L Loyalty (1.5 years of average tenure), E Experience (minimum 2 years for AADM), A Age (24 to 38 years for AADM), and N Non-negotiable on CLEAN. We look forward to welcoming a dedicated and experienced professional like yourself to our team. Thank you for considering this opportunity. Sincerely, [Your Name],

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As an Assistant in Project Execution at Piramal Realty, located in Mumbai, your primary responsibility will be to support the timely delivery of projects from initiation to completion. You will ensure that the execution aligns with the master schedule and coordinate with internal resources to meet set timelines and milestones. It will be essential to identify deviations or delays in site progress and escalate them as necessary. Your key internal stakeholders will include the Projects, Commercial, and MEP teams, while you will also collaborate with external stakeholders such as Consultants, Contractors, Architects, and Vendors Agencies. Reporting directly to the Site Head, you will play a crucial role in the successful delivery of projects. Piramal Realty, established in 2012 as the real estate development arm of Piramal Group, is a prominent developer with 15 million sq. ft of residential and commercial projects under development in and around Mumbai. The company upholds inclusive growth and ethical practices, striving to maintain equal employment opportunities for all applicants and employees. With a focus on design, quality, safety, and customer-centricity, Piramal Realty aims to set the gold standard in residential and commercial real estate. By emphasizing nature, greenery, space, light, ventilation, art, culture, and community living, the developments created by Piramal Realty are modern and innovative while also embracing a more intuitive definition of luxury.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

Responsible for recruiting agents, developing agents, meeting business targets, and ensuring customer centricity. Key Responsibilities/ Key Deliverables: Agent Recruitment: Develop various sources for agent hiring, build a team of agents, and maintain an agent pipeline. Conduct activities to increase existing agent footfall. Measures of Success: Achieve business plan and GPA recruitment/development/activation of agents as per plan. Generate fresh referrals for new agent hiring. Implement MNYL GOLD process and adhere to business norms. Follow agent 9 pointer hiring mechanism and other hiring norms. Agent Development: Ensure product knowledge through MNYL training methods. Conduct field demonstrations (FODs) and develop agent prospecting, calling, and work habits. Collaborate with agents on planning, reviewing activities and goals. Identify training needs and work with trainers to enhance skills. Meet Business Targets: Achieve monthly, quarterly, and yearly business plans. Improve agent productivity and persistency through regular PRP/IID/GID activities. Ensure the company's product mix sales ratio and adherence to business norms. Maintain agent proactivity as per the business plan. Customer Centricity: Act as an MNYL brand ambassador and customer champion. Follow MNYL sales practices to foster deep customer loyalty. Conduct periodic customer meetings to understand customer needs and queries, ensuring satisfactory responses as per MNYL standards. Desired Competencies: Sourcing and selection capability, nurturing and developing talent, result orientation, customer centricity, planning, and execution. MOS: Achievement of business plan and GPA recruitment/development/activation of agents as per plan. Persistency as per MNYL grid. Achieve GOLD Score as per MNYL standard. Number of EC/MDRT agents. Hiring Specifications: CLEAN Filter - City (minimum 3 years in the city), Loyalty (1 year average tenure), Experience (minimum 2 years in sales), Age (24 to 38 years for AADM), Non-negotiable on CLEAN.,

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10.0 - 14.0 years

0 Lacs

vadodara, gujarat

On-site

As the leader of the After Sales & Service business for Pharma India, you will be responsible for overseeing various sub-organizations including Service Sales, Field Service, and Installation & Commissioning. Your primary duties will involve managing Service sales and order intake, reviewing hot prospects, conducting sales/courtesy visits to customers, as well as monitoring the activities of the Field Service and Installation & Commissioning teams to ensure timely project site completion. Additionally, you will need to maintain a customer-centric approach and expand customer reach within the APAC region and other business regions. Your role will also involve overseeing a team of 20 Full-Time Equivalents (FTEs) which includes both direct and indirect reports, as well as 2 dotted org reports. You will be responsible for resource planning, team members" training and development plans based on business needs. Furthermore, you will collaborate with GEA global counterparts for spares, service of Europe supplied machines, and other support activities. Preparation of data for management reporting and promoting spares business & upgrade projects with new initiatives such as Automation upgrade and Process upgrades for existing customers will also be part of your responsibilities. In addition, you will be involved in promoting and upgrading compression machines for existing supplied machines, supporting global OSD sites for service & upgrade projects, and liaising with internal stakeholders such as Procurement, Projects, Sales, Supply Chain, and Manufacturing departments. Implementation of a CRM system will also be a key aspect of your role. To qualify for this position, you should have an engineering background with a business and customer-centric mindset, along with a minimum of 10 years of experience in a similar role. A strong operational and cost focus with a proven track record in a similar capacity is essential. Additionally, you should possess a customer-centric approach and have experience in handling teams of more than 5-10 people. If you are looking for a challenging role that involves leading a dynamic team and driving business growth through service sales and customer-centric initiatives, we encourage you to apply by clicking the "Apply" button above to access our guided application process.,

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2.0 - 6.0 years

0 Lacs

ghaziabad, uttar pradesh

On-site

The Executive Customer Engagement position in the Direct Sales Force Operations department, reporting to Randhir Kumar, Band 5, is based in Ghaziabad (GO 2). Key Responsibilities: - Maximizing Applied to paid to meet business plan - Resolving Hub Hold Cases within TAT - Reducing NFTR % - Handling MIS and Reports - Following up for GO Actionable resolution - Booking & Tracking of Medical reports - Resolving customer complaints within TAT - Maximizing collections - Ensuring NC cracking through the field - Conducting POSV / Welcome Call - Managing end-to-end operational process with teams in the field & distribution leaders - Liaising with UW, Policy Issuance, Finance, IT for smooth processing & service delivery - Managing the dashboard for Quality of business - Adopting various digital initiatives among distribution Measure of Success: - Timely & Accurate MIS - Timely WIP Movement for business processing - Improving key processes across the field - Successful tracking on new business parameters - Maintaining POS Discrepancy Rate & resolution TAT - Achieving Audit Rating Desired qualifications and experience: - Minimum 2-5 years of experience, with at least 2 years in customer service / operations / finance - Preferable experience in Banking / Telecom / Insurance - Graduate / Post Graduate qualification ELIGIBILITY: - Candidates with a performance rating of G2M2 & have completed 12 months in the current role - Candidates with a performance rating of G3M3 & have completed 18 months in the current role - For lateral movement, candidates should have completed at least 12 months in the current role & have a minimum performance rating of G3M3 Knowledge and skills required: - Result orientation - Ability to manage & inspire teams to achieve targets - Good communication & coordination skills - Proficiency in data management on Excel, data analysis, and interpretation - Customer centricity and ability to influence without authority - Strong intersection management and relationship building capabilities,

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5.0 - 9.0 years

0 Lacs

hosur, tamil nadu

On-site

You will be joining TVS Motor Company, a renowned two and three-wheeler manufacturer with a global presence, as a Project Manager in the NPD - KD BMW department at the Hosur Plant, Tamil Nadu, India. Your role will involve delivering new products, variants, and upgrades while achieving Quality, Cost, and Delivery targets for the respective customer segment. Your responsibilities will include identifying Long Range Planning targets for the section, understanding test standards, designing test methods, assisting the program manager in creating and reviewing the 12 Quarter product plan, preparing an integrated project time plan, identifying risks and devising mitigation plans, conceptualizing products in terms of Quality, Cost, and Delivery, obtaining project approval from the Apex body, reviewing project steps as per the New Product Introduction process, tracking product-related problems and implementing countermeasures, coordinating with functions to resolve critical issues, deploying target material cost from system level to part level, and conducting contribution analysis. In terms of competencies, you are expected to have a strong foundation in Automotive fundamentals, a robust understanding of powertrain and its subsystem, experience in powertrain testing, knowledge of two-wheeler products, and test rider experience. Additionally, you should possess basic communication skills, the ability to work collaboratively in a team, interpersonal effectiveness, personal leadership skills, rigor in job completion, customer-centric focus, and a passion for learning and working with IC engines. As a part of the TVS Motor Company team, you will have the opportunity to work with innovative and diverse teams, showcase adaptability, demonstrate strategic thinking, and contribute to the company's commitment to progress through Sustainable Mobility.,

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5.0 - 9.0 years

0 Lacs

hosur, tamil nadu

On-site

As an Engine Development Engineer at TVS Motor Company located in the Hosur Plant, Tamil Nadu, India, you will be responsible for the complete vehicle and powertrain development and testing. Your role will involve leading the engine development activities to achieve performance and durability, both individually and by guiding a team of junior engineers. Your key responsibilities will include planning and executing Design Verification (DV) tests, resolving problems arising from these tests, achieving quality and durability parameters, driving the design team for solution implementation, leading a team of engineers for development and testing, conducting benchmark studies, calibrating engines, performing on-road and track testing to understand customer requirements, and collaborating with suppliers to develop new engine technologies and features. To excel in this role, you are expected to possess functional competencies in product knowledge, product engineering, development, and automotive fundamentals. Additionally, behavioral competencies such as basic communication skills, collaborative teamwork, interpersonal effectiveness, personal leadership, rigor in job completion, customer-centric focus, and time management are essential. Moreover, leadership competencies including leading innovation and diverse teams, adaptability, and strategic thinking will be crucial for success in this position. TVS Motor Company, a renowned two and three-wheeler manufacturer globally, is committed to delivering superior customer experiences across 80 countries. Join us in our journey towards sustainable mobility and innovative product development. For more information, please visit www.tvsmotor.com.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

You will be responsible for driving and managing loan solutions within the builder segment, as well as managing customer leads for Home Loans that come through the NoBroker application. You will work closely with the sales team to ensure maximum customer conversion for loans. Additionally, you will oversee the entire process from loan application to disbursement, ensuring minimum turnaround time and maximum customer conversion. Your role will require you to demonstrate a high level of customer centricity and address any issues raised by both external customers and internal stakeholders promptly and effectively. Key skills for this position include a comprehensive understanding of the loan process, knowledge of documentation requirements at each stage, and the ability to scrutinize them effectively. You should also have a good grasp of different bank products available in the market and their unique selling points. Moreover, your role will involve utilizing your credit assessment experience to analyze customer profiles and recommend the most suitable products to them. Strong communication skills in English and proficiency in at least one local language of the relevant geography are essential for this position. The ideal candidate for this role should be a graduate (B.Com preferred) with a minimum of 3 years of experience in the Home Vertical of a Bank/NBFC/Competitor DSAs. Previous experience in customer dealings and credit assessment is a must for this position.,

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4.0 - 6.0 years

4 - 7 Lacs

Mumbai, Maharashtra, India

On-site

This role requires team management, customer strategy, target orientation in addition to the skill set mentioned for the above 2 positions. Relevant previous work experience in Inside/ Corporate sales of 4-6 yrs of which 2-3 yrs is into leading and managing a team. This role is responsible for both team and individual targets. Bachelor s degree Graduate with a minimum of 4 - 6 years of experience in Sales & Business Development (Inside Sales/ Corporate Sales) Should have exposure to the sales life cycle process, including business development, customer service and execution, preferably with a new age of e-commerce sales organization. Displays Customer Centricity, Innovative and Agile persona. Excellent verbal and written communication skills. Extremely Positive Attitude, Self-motivated, Persistent and Open to Learning. Adaptable to a constantly evolving environment.

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2.0 - 4.0 years

3 - 6 Lacs

Noida, Delhi / NCR

Work from Office

Role: Hospital Desk Executive Hospital Desk Executive will be the Single point of contact at the Hospital for the Medi Assist Raksha Prime Service. Roles and Responsibilities Close Coordination with the Hospitals and the Medi Assist Internal Stake Holders for patients best discharge experience. Collaborate with the operations team to ensure timely and accurate data processing. Ensure maximum discharges are happening through the Raksha Prime Services. Use relevant tools and MIS tools to organize data for reporting purposes. Qualification : Bachelor's/Masters Degree in the field of Pharmaceutical/Hospital Management/Medical Sciences/Insurance (but not Mandatory) Experience: 2-3 Years Experience Hospital/Medical/Health Insurance service. Candidates with experience in Hospital IP/OPD/Floor Management. Skill(s) required: Communication Skills (Written and Oral). Customer Centricity, Empathy. Basic Understanding of the Health Industry. MS Excel/Google Sheets. Mobile to go around multiple hospitals basis the business requirements.

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1.0 - 5.0 years

0 Lacs

kanpur, uttar pradesh

On-site

The Associate Sales Manager at Axis Max Life Insurance plays a crucial role in driving the distribution of life insurance products through the strategic partnership with Yes Bank. Working within the Bancassurance Department, you will leverage Yes Bank's existing customer base and infrastructure to offer insurance solutions effectively. You will act as a bridge between Axis Max Life Insurance Company and Yes Bank, ensuring the effective marketing and sale of insurance products to a wide customer base while upholding high standards of customer service, compliance, and performance. Your key responsibilities will include fulfilling leads and prospecting new business from the assigned areas or branches of the channel partner. You will be required to establish and strengthen relationships with branch managers and staff to generate leads, participate in work site activities such as putting up stalls and making presentations, close sales, follow up on issuances, and increase awareness about life insurance solutions among the bank's customers. Additionally, you will drive reward and recognition programs for bank staff, regularly train them on life insurance concepts and new product introductions. To excel in this role, you should possess excellent communication skills, strategic thinking abilities, in-depth product knowledge, strong problem-solving capabilities, effective time management skills, adept customer relationship management skills, proficient deal-closing abilities, a goal-oriented mindset, and customer-centricity. The ideal candidate should be a graduate or post-graduate in any discipline with 0.6 to 2 years of experience for Band 5 and 2 to 3 years of experience for Band 5A in sales. Good communication skills in English and the regional language are mandatory, and the preferred age group is 21-28 years. Having your conveyance is preferable. Axis Max Life Insurance Limited, a Joint Venture between Max Financial Services Limited and Axis Bank Limited, offers comprehensive protection and long-term savings life insurance solutions through various distribution channels. The company has achieved a gross written premium of INR 29,529 Cr. For more information, you can visit the company website at www.maxlifeinsurance.com. Axis Max Life Insurance encourages LGBTQIA+ and PwD candidates of all ages to apply for this position.,

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