304 Customer Centric Jobs - Page 8

What Will You Drive? As a Grievance Associate within our Customer Experience team, you will be instrumental in resolving customer complaints and inquiries effectively. This role focuses on ensuring customer satisfaction by addressing concerns with empathy, accuracy, and professionalism using our ticket management system. Who Are We Looking For? A dedicated and detail-oriented individual with strong problem-solving and communication skills. If you thrive in fast-paced environments and have a passion for enhancing the customer experience, this role is ideal for you. Key Responsibilities: Customer Complaint Resolution: Handle customer complaints and inquiries promptly and professionally. Invest...

The role you are applying for will involve resolving customers" technical issues related to service delivery within designated areas to ensure high levels of customer satisfaction and engagement. Your responsibilities will include executing and resolving technical issues, handling customer complaints, providing technical inputs on products, sharing feedback with relevant teams, monitoring operational costs, promoting products to key accounts, and maintaining relationships with internal and external stakeholders. In terms of execution and implementation, you will be required to collaborate with internal teams and service offices to address CCT and non-CCT technical issues, resolve customer co...

TitleBusiness Development Professional DepartmentSE GT- PR SW OM-D GIS LocationAurangabad The candidate will be responsible for driving business in domestic market by close coordination with regional sales & controlling the cost through optimized solutions while remaining aligned with strategy, commitments and goals of the organization. Responsibility: 1. Analyze the technical and contractual requirement of the tender and process required clarification 2. Coordinate with Sales & BD team to drive technical requirements 3. Engage with clients for technical clarifications / resolutions & acceptance of our standard product 4. Technical offer preparation of HV GIS system & Costing & Pricing of th...

Job Description- We are seeking a dynamic and driven Sales Manager to lead sales operations across multiple real estate projects. The candidate will be responsible for end-to-end sales delivery, from lead generation and client handling to booking closure and documentation. This is a target-based role, with 30% of the total compensation structured as performance-linked variable pay. Experience: 3-8 years of real estate sales experience in mid to large-scale residential or commercial projects. Sales Planning: Develop and execute effective sales strategies aligned with project timelines and business goals. Channel Partner Network: Build, manage, and expand a robust network of real estate agents...

Purpose of the Role This role is responsible for supervising day to day warehouse operations for the Spare Parts Business. It involves optimizing processes of receiving, unloading, inspecting, picking and packing of material and ensuring that operational performance meets the organizational demand in a timely, safe and cost effective enviorment Job Responsibility Warehouse Management: Execute warehouse operations and ensure adherence to time, cost, and quality parameters to enhancing customer satisfaction Work closely with multiple transporter and transporter teams for the timely unloading of vehicles to ensure smooth movement of parts Take proactive sets to ensure correct allocation of tran...

Role & responsibilities Must be comfortable in a 100% phone-based customer interaction role Excellent verbal and written communication with a clear, distinct voice Strong computer skills (Excel, Outlook, MS Word, etc.) Passion for learning and agility in adapting to new processes Transcribe customer comments and track NPS ratings accurately Analyze customer needs and NPS drivers; suggest improvement actions Work effectively in a team, influencing across business levels and functions Preferred candidate profile Strong computer skills including: Excel, Outlook, MS Word, etc Bachelors degree required. Interested candidate can share their cv on mail id - neha.singh@sharekhan.com or can connect o...

Hiring for Customer Support Voice Process Location: Bangalore (Work from Office) Shift: Day Shift Work Days: 6 Days Working | 1 Day Rotational Off CTC: 37,000 (Take Home: 32,000) Notice Period: Immediate Joiners Preferred Eligibility Criteria: Experience: Minimum 1 year in Customer Support – Voice Process Languages Required: Hindi and English (both mandatory) Qualification: Minimum 12th Pass Key Requirements: Strong verbal communication skills Ability to handle customer queries and resolve issues efficiently Willingness to work from office Contact: Archana – 9332827358

Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MLI GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quart...

The Executive Training will be responsible for coordinating training programs for LPF girls under the Undergraduate and Postgraduate Scholarship projects. They will also manage the execution of the employee volunteering program for Corporate CSR Partners and prepare reports on program outcomes. What Lila Poonawalla Foundation can offer you An opportunity to be a part of an esteemed and progressive and purpose driven non-profit organisation. A challenging work environment and ample opportunities for contributing to excellence. A work space for professional learning, growth and for building your career and a value driven culture. A good remuneration and benefits package that includes Provident...

Responsibilities : * Manage marketing campaigns & events * Collaborate with team on strategy development * Build brand awareness through innovative ideas * Measure impact & report results * Develop customer relationships Travel allowance Health insurance Provident fund Annual bonus

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services an...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services an...

Key Responsbilities: Lead merchandising strategy including forecasting, pricing, promotions, product lifecycle, inventory norms, franchisee support, and team development to drive growth and performance across retail operations.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpacts AI Gigafactory, our industry-first accelerator, is an example of howwere scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is anadvanced technology services and solutio...

This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing processes can b...

Job Summary: This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing pr...

Job Summary: This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing pr...

BPO JOBS | GURGAON | NOIDA | WALK IN INTERVIEW | WORK FROM OFFICE | VOICE PROCESS | NO CHARGES | NO SALES | NO TARGET | IMMEDIATE JOINING Hello Jobseekers!! Greetings From ShiningStars ITPL "Ready to make a real impact on customers worldwide? We're looking for enthusiastic and empathetic individuals, from freshers to seasoned professionals, to join the customer care center." Location: Gurugram - Sector 18 and 20, Noida - Sector 60, 62, 63 and 127 Interview Mode: Only Walk-in Qualification: Any HSC passed can apply. Age Limit: Max. 30 Domain: Customer Support - Voice Process Immediate Joiners Preferred. Skills Required: Good command over English and Hindi speaking. Ability to remain calm with...

Role & responsibilities Client Relationship Management • Serve as the first point of contact for existing clients via phone, email, WhatsApp, or in-person. • Address queries, service requests, or concerns raised by clients promptly. CRM Data Updates • Maintain updated client records in the CRM software (4QT). • Track and log every interaction for transparency and smooth handovers. Service Coordination • Coordinate with internal teams (sales, technical, billing, etc.) to resolve client issues or requests. • Follow up regularly on pending tasks or escalations. Retention & Engagement • Support client loyalty initiatives like regular updates, reminders, check-ins, and personalized communication....

Key Responsibilities: FOR MORE DETAILS CALL : RHYTHM (9981523329) Sales & Business Development: Actively generate new leads through prospecting, networking, referrals, and other effective channels. Identify and pursue new business opportunities to expand market share for general insurance products. Develop and implement effective sales strategies to meet and exceed monthly, quarterly, and annual sales targets. Conduct compelling sales presentations to prospective clients, clearly articulating the value proposition of our insurance solutions. General Insurance Expertise & Consultation: Possess in-depth knowledge of various general insurance products (e.g., motor, health, home, travel, propert...

Background : Worked as Sales Consultant in Automobile Dealership. At least 1 year of team handling experience. Preferably worked as RM in same NEXA showroom. Industry: Automobile / Hospitality Sales / Service Industry etc. Qualification : Minimum Graduate, PG or MBA preferred Competency Required : - Result Oriented & Team Player - Leadership skills - Understanding of Sales Process & Operations - Good communication & Networking skills - Customer centric - Good product knowledge - Valid car Driving License is compulsory Responsibilities: Managing Team of 6 RMs /RRMs Achieving Team Sales Targets Allocation of enquiries and achievement of booking, test drive and retail targets for the team Plann...

Background : At least 1 year of team handling experience, working at a managerial level Industry: Automobile / Hospitality / Service Industry Qualification : Minimum Graduate, PG or MBA preferred Competency Required : - Customer centric & Service oriented - Team management skills - Floor & Hospitality management - Planning & Organizing Skills - Understanding of Sales Process & Operations - Good communication & Networking skills Responsibilities: Ensuring that 100% enquiries from all sources are captured, distributed to teams and are followed up Ensuring that 100% customer queries are responded Ensuring implementation of SOP & Quality of sales aspects in showroom Handling of customer utilitie...

Background : Worked as sales consultant, interacting face to face with the customers Industry: Automobile/ Retail/ Hospitality/ Aviation/ Service Industry etc. Qualification : : Min. Graduation Competency Required : - Result oriented - Team player - Good Product knowledge & flair for automobile industry - Preferably having operational knowledge on retail finance, Insurance exchange etc. - Customer Centric - Valid car driving license is compulsory Responsibilities: Achieve Enquiry, Test Drive, Booking and Retail Targets Pre Sales : Lead generation / Referrals/ Offering Test Drives to customers Sales : Cars/ Accessories/ Exchange/ Finance/ Insurance/ Maruti Suzuki Rewards Post Sales : Delivery...

We are looking for a highly motivated and results-driven Customer Relationship Executive to join our team in Chennai. The ideal candidate will have 1-3 years of experience, excellent communication skills, and the ability to work in a fast-paced environment. Roles and Responsibility Achieve assigned collection targets for SLCV&PV (in the 0-3 range) through effective collection strategies. Ensure timely recovery of dues, maintain customer relationships, monitor accounts, and comply with legal and company policies. Regularly contact existing clients to maintain company presence and ensure daily visits and customer target meetings. Adhere to laid down processes and accept challenging environment...

We are looking for a highly skilled and experienced Business Development Manager to join our team in Raichur. The ideal candidate will have 2-5 years of experience in sales, preferably in the banking or financial services industry. Roles and Responsibility Generate leads for ILSCV deals through interactions with DSE or channel partners. Manage end-to-end customer relationships, explain product offerings, and resolve sales queries. Maintain relationships with assigned dealers and ensure smooth loan application processing. Collect pre-sanction and post-sanction documents and perform accurate data entry. Collaborate with operations and credit teams to ensure efficient loan application processin...