304 Customer Centric Jobs - Page 7

Key Responsibilities 1. Customer Onboarding & Relationship Management Lead the regional customer onboarding process to ensure smooth transitions, creating delightful first impressions for customers. Cultivate long-term relationships with both internal and external stakeholders, ensuring customer comfort and satisfaction at every touchpoint. Proactively engage with customers at each stage of the lifecycle to foster loyalty and satisfaction. 2. Customer Advocacy & Crisis Management Manage and resolve escalated customer queries and complaints effectively, using your crisis management skills to turn challenging situations into positive outcomes. Serve as a strong advocate for customers within th...

As a Project Manager in our team, you will be responsible for efficiently running multiple complex projects simultaneously in a fast-paced environment within the mobile internet economy. Your role involves coordinating with various stakeholders, including Business, Banks, and Partners, to ensure smooth project execution and timely delivery. Effective communication and expectation management will be key aspects of your responsibilities. You will be tasked with overseeing all project activities and ensuring meticulous documentation to uphold the standard of our deliverables. Monitoring project costs, developing account strategies to achieve revenue targets, and addressing customer concerns pro...

You will be responsible for managing hardware and software inventory as an IT Asset Management Executive at Unistanz Software Private Limited. Your primary tasks will include operational and strategic management of assets, planning and monitoring hardware and software lifecycles, tracking deliveries and installations, developing asset control processes and procedures, and ensuring compliance with audit requirements. Your role will involve continuous improvement in asset management policies and processes, ensuring asset availability for employee onboarding and offboarding, monitoring asset usage, conducting research on industry best practices, and incorporating them into organizational proces...

As a member of the Chai Point team at Mountain Trail Foods Pvt Ltd., you will have the opportunity to engage in continuous learning, take on significant responsibilities, and enjoy the process. We are currently seeking professionals who can effectively manage cross-functional projects and drive project goals and objectives with determination. In this role, you will collaborate closely with the CXO management group, emphasizing the importance of strong and objective communication skills. Proficiency in Excel at a skill level of 9.0 or above out of 10 is crucial for success in this position, as it involves meeting the demands and expectations of CXOs and providing a rich learning experience. Y...

As a Technical Solution Engineer with 1 year of experience, you will be expected to possess the following skillsets: - Excellent Communication Skill with US Accent. - Experience in Product based Technical Support / Networking Support / Application Support. - Experience in a customer facing role handling technical capacity. - Basic Knowledge on Windows, Linux. - Customer Centric. - Any Cloud Certifications Azure/AWS/GCE. This role is based in Chennai.,

As an experienced Technology Marketer at LTIMindtree, you will be responsible for owning and driving Practice/Portfolio/Service Line marketing. You will play a crucial role in enabling the global markets team by providing appropriate communications, messaging, artifacts, and marketing plans. This high-energy role requires a deep understanding and experience in technology services. Your primary focus will be on the SAP and Cloud Infra Service Line/Portfolio. You should possess excellent written and oral communication skills, stakeholder management skills, and the ability to develop multi-channel integrated marketing programs. Experience in creating various types of content such as eBooks, whi...

You are seeking experienced and customer-centric Wealth Managers to join the Pioneer Chandigarh branch.,

Role: Hospital Desk Executive Hospital Desk Executive will be the Single point of contact at the Hospital for the Medi Assist Raksha Prime Service. Roles and Responsibilities Close Coordination with the Hospitals and the Medi Assist Internal Stake Holders for patients best discharge experience. Collaborate with the operations team to ensure timely and accurate data processing. Ensure maximum discharges are happening through the Raksha Prime Services. Use relevant tools and MIS tools to organize data for reporting purposes. Qualification : Bachelor's/Masters Degree in the field of Pharmaceutical/Hospital Management/Medical Sciences/Insurance (but not Mandatory) Experience: 2-3 Years Experienc...

Responsibilities: 1. Resolve L2/L3 related Issues (Client/Vendor/Nexge Platform/Ameyo Platform) 2. Assess and analyze Call Flows, network quality issues, security, SIP, SCCP, H.323 and MCGP protocols. 3. Support for Hosted PBX and Hosted PRI and Hosted contact center solutions 4. Voice Traffic monitoring (ASR/ACD/PDD) 5. Customer Service Provisioning and post delivery support 6. Working in Shifts Skills Required: - Hands-on experience on Nexge Class-5 switch/ Asterisk/ IP-PBX/ ATA/ Media Gateway/ Soft Phone & Cloud Telephony Platform - Knowledge of Voice Gateways-PBX, ATA & TDM Technology. - Understanding of Hosted PBX and Hosted PRI and Hosted contact Center solutions - Working knowledge of...

Applicants can call to Ms.Afreen Manzoor+91 - 9320613279 (11am-5pm) Only Job Description: As a Customer Service Associate , you will be a crucial link between the customers and the e-commerce platform, ensuring their queries and concerns are addressed promptly and professionally. Key Responsibilities: Manage customer inquiries and interactions through chats, delivering an exceptional customer experience. Assist customers with product information, order placement, order tracking, returns, and any other inquiries they may have related to products. Address customer concerns, complaints, and issues effectively, striving to resolve them to the customer's satisfaction. Stay well-informed about the...

Key Objective of the Job: To be responsible for lead generation management, maintain customer relationship, to manage external relations with the various dealers and Tata Motors Stakeholders in order to establish TMF as a preferred financing partner thus generating volume sales and meeting targets for the assigned product. Key Deliverables: Lead Management Managing and supporting the TSMs in generating leads, dealing with channel partners whenever required Fosters team spirit and contributes to a collaborative approach across the department/division Provides procedural or process suggestions for achieving team goals or performing team function and provides resources or help to achieve the co...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity Ltd. is a $16.3 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 89,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTI...

eSentire is dedicated to proactively identifying, investigating, and preventing cybersecurity threats before they evolve into business-disrupting incidents. With a foundation built on the principles of innovation and entrepreneurship, our organizational culture thrives on transparency, collaboration, and ongoing advancement. As a recognized leader in Managed Detection and Response, we safeguard the critical data and applications of over 2000 organizations across 80+ countries and 35 industries from both known and unknown cyber threats. As part of the People Team, we are in search of an accomplished HR Business Partner who embodies excellence, customer focus, and thrives in a rapidly growing ...

Key Objective of the Job: To be responsible for lead generation management, maintain customer relationship, to manage external relations with the various dealers and Tata Motors Stakeholders in order to establish TMF as a preferred financing partner thus generating volume sales and meeting targets for the assigned product. Key Deliverables: Lead Management Managing and supporting the TSMs in generating leads, dealing with channel partners whenever required Fosters team spirit and contributes to a collaborative approach across the department/division Provides procedural or process suggestions for achieving team goals or performing team function and provides resources or help to achieve the co...

"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Any Graduates About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction. CONTACT: Archana- 9332827358

As a Support Technician at our organization, you will be responsible for troubleshooting basic WMS/OMS issues, diagnosing hardware and connectivity problems, and providing user training and documentation. You will work closely with Level2 support teams and product teams to identify recurring issues and suggest improvements to the WMS. Your key responsibilities will include investigating and resolving user setup, workflow, and configuration issues, creating and resolving support tickets, and guiding users through product features and functionalities to maximize software efficiency. You will need to have strong oral and written communication skills in English, with Hindi communication skills b...

*Min 0 - 6 months of experience in any customer support voice is added advantage ***Multilingual -- Malayalam + Hindi (2 are Mandate) *PC or laptop with 50 MBPS(Speed) internet connectivity are mandate *Immediate joiners only Required Candidate profile *Permanent WORK FROM HOME *Computer or laptop with internet connectivity are mandatory *Immediate joiners only Perks and benefits * PF & ESI

The position of Executive in the Operations Department at Dehradun - APC involves various key responsibilities. You will be responsible for processing new business queries, managing discrepancies and FOPs, handling field ops queries and complaints, processing cheques, cash, and credit cards, managing petty cash, vendors, and statutory requirements. You will also be involved in managing agency contracts, ensuring adherence to regulatory requirements, processing customer requests, and focusing on sales, service, recruitment, persistency, customer retention, and revenue. To be successful in this role, you will need to achieve certain measurable outcomes. These include maintaining an Applied to ...

You will be responsible for managing centralized HR operations to streamline processes, ensure compliance, and enhance employee experience through timely service delivery. Your role will involve ensuring accuracy and compliance in HR processes & policy, responding to employee inquiries, resolving HR-related issues, and providing guidance on policies and procedures. Additionally, you will support digitization initiatives for onboarding, allowance automation, and exit management in the HR Shared Services department. It will be crucial to ensure the accuracy of employee data and HR metrics, and generate reports on workforce analytics, attendance, and other key metrics. You will also manage empl...

Job Description Company Overview Reliance Retail is India's largest, fastest growing, and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital, and new commerce platforms. Founded in 2006, Reliance Retail provides superior quality products, unmatched shopping experiences, and serves over 193 million loyal customers across 15,000+ stores in 7,000+ cities. With a strong supply chain, technology infrastructure, and a workforce of over 10,001 employees, Reliance Retail continues to innovate in the retail sector. Job Overview We are looking for experienced candidates with a background in Footwear Sales for the position of Department Manager at R...

Key Skills: Plan and execute merchandising strategies, analyze sales trends, manage stock rotation, coordinate with teams and vendors, ensure product availability, and track KPIs like sell- through and stock turn.

Job Title: Sr Executive Sourcing Partner (Costing) Job Location: Bangalore Reporting to: Associate General Manager About Syngene: Syngene is an innovation-led contract research, development, and manufacturing organization offering integrated scientific services from early discovery to commercial supply. Safety is a top priority at Syngene, with a strong emphasis on adherence to safety guidelines, procedures, and SOPs for all employees. Core Purpose Of The Role: The Sr Executive Sourcing Partner (Costing) is responsible for ensuring the timely supply of raw materials, consumables, solvents, and other necessary items to meet business objectives and regulatory requirements. This includes sourci...

Job Description: As a Sr Executive Sourcing Partner (Costing) at Syngene in Bangalore, you will play a crucial role in ensuring timely supply of input materials such as raw materials, consumables, solvents, glass wares, reagents, and stationeries to meet business objectives. Reporting to the Associate General Manager, you will be responsible for submitting RFQs with vendors, tracking purchase requests in SAP, sourcing vendors globally, negotiating pricing and quality terms, and maintaining vendor safety audits. Your role will involve analyzing spend data, supporting vendor rating, and ensuring compliance with import regulations and customs procedures. You must have a minimum of 4-7 years of ...

WNS (Holdings) Limited (NYSEWNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. . Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa,...

About The Role "To handle day to day trade transactions, understanding client requirements, "Co-ordination with cpc for transaction processing and discrepancy resolution, "Dealing and co-ordinating with various business groups within the bank, "Ensuring error-free and timely execution of trade transactions. "Ensuring compliance and internal guidelines are being adhered to "Co-ordinating with clientsCorr Banks for getting the queries raised by Trade Finance CMS "Operations resolved in a timely manner. "Issuance of Letter of credit. "Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. "Attending to front-end requirements of corporate customers. "...