304 Customer Centric Jobs - Page 6

This position is for the role of Content Analyst for RDA Contributed Pricing team. As a chosen candidate, you will be responsible for managing the day-to-day business operations for Realtime reference data. You will collaborate with various internal teams to identify trends and areas of concern raised by clients, providing solutions to reduce client queries. It is essential to have good knowledge of North American Treasury and Fixed Income markets. You should be flexible and able to work under pressure while managing multiple tasks, adapting to changing needs and requirements. The role requires you to deliver high productivity and quality data. A key aspect of this position is being a team p...

As an ideal candidate for the position, you should possess a Degree/Diploma qualification along with at least 2 years of relevant experience. Your technical skills should include a strong foundation in Technical and Engineering Knowledge, Analytical and Problem-Solving Abilities, Project Management, Organizational Skills, as well as excellent Communication and Interpersonal Skills. In this role, you will be responsible for assisting the manager in organizing, planning, and implementing strategies to drive the success of the retail store. Your key duties will involve coordinating retail store operations, ensuring that store schedules and objectives are effectively met by employees, and closel...

Exp in people management, having handled a team of 8 to 12 members. Supervise, coach, mentor& develop a group of technical support associates in the day-to-day operations of providing IT customer support to multiple business groups Required Candidate profile Exp in Customer Service domain (Having worked in a support organization where we help customers globally by providing IT solutions) Knowledge of using ticketing tools ServiceNow and Genesis, CRM tools

Profile Summery The Regional Sales Manager is responsible for the profitable growth of the Ad-hoc, Small, Medium and Large customer segments for the Region. This growth will be achieved through strategic sales planning and development in combination with the management and development of all employees (direct and functional) with TSM responsibilities. The Region Sales Manager will be accountable for achieving the following results: Job Description. New business acquisition against target Existing business development target Profit development against target Ensuring customer satisfaction Ensuring employee satisfaction Key Activities / Accountabilities Identification and Management of the Tar...

Role & responsibilities Work across teams and influence priorities, decisions and get buy-in from stakeholders on initiatives and decisions Own and develop a program with cross-functional projects and difficult goals which impact an entire country Provide analysis and insights to senior leadership in order to influence and support tactical and strategic business decisions in an increasing diversity of areas Design metrics and business review documents guiding the operations team through execution Draft and present key documents to leadership, taking an idea from inception to implementation Design and improve processes and drive continuous improvement initiatives Preferred candidate profile B...

As a Specialist in Integration Consulting at our company, you will be responsible for various implementation activities related to interface solutions for our customers. Your primary tasks will include analyzing integration requirements, providing Amadeus interfacing solutions, reviewing integration architecture, offering technical and functional support, and assisting in customer integration and acceptance tests. Additionally, you will be involved in project management by monitoring the progress of implementation projects, organizing workshops with customers, and coordinating with various Amadeus teams. Your role will also require you to ensure the dissemination of knowledge through documen...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

As a SAP CS Senior Consultant, you will be responsible for translating business requirements, processes, and designs into well-documented system designs that align with the global business process template. Your experience should include business coordination, requirement gathering, fit/gap analysis, design, functional specs preparation, testing, and support. You will demonstrate strong knowledge and application of testing strategies, methodologies, and be responsible for executing unit, integration, and user acceptance testing. Additionally, you will be involved in application support, SLA management, CHR delivery process, SAP project implementation activities, and ensuring that tickets are...

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Rotational Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 6 months of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC : Up to 4.22 LPA Plus Incentives CONTACT: Archana- 9332827358

Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies.

Preferred candidate profile We are looking for a proactive, target-driven, and personable Business Development Executive who can identify new business opportunities, build strong client relationships, and help drive growth. The ideal candidate should possess strong communication skills, a strategic mindset, and a genuine passion for sales and customer success. Role & responsibilities: Connect with leads generated through marketing campaigns, inbound inquiries, and referrals. Identify and understand the needs of prospective customers (students or professionals). Explain product features, course benefits, and pricing structure clearly and confidently. Conduct virtual product demonstrations via...

The role is to monitor software process, integrate systems and troubleshoot any software/ IT/process issues during pre-production, project Go-Live and post project handover to the client. Develop and maintain strong documents and processes for IT.

As a Network Management Specialist, your primary responsibility will be to coordinate with the field team to validate documents following company standards and process the secondary network for issuing Letter of Intent (LOI). Additionally, you will be involved in assessing dealers across India, creating codes, maintaining addresses, GST information, and executing dealer assessments within specified timelines. You will also play a crucial role in data management by analyzing data from various sources to provide valuable insights. Maintaining annual and quarterly plans, finalizing action plans based on assessment data, number of Return of Sales (ROS), Total Insured Value (TIV), and profitabili...

The Customer Deal Desk Manager is responsible for leading and managing the contracting process from start to finish for strategic and complex transactions that require Deal Manager involvement based on regional criteria. You will be tasked with setting the overall direction for your assigned managed deal(s) and ensuring the successful execution of the contracting process in line with Oracle's strategy, commitments, and goals, as well as compliance with Oracle policies and procedures. Facilitating discussions among Sales and various Oracle stakeholders is a key aspect of this role, aiming to reach agreement on contracting terms to address complex scenarios and fulfill the specific needs of yo...

As a part of JLL, you will be responsible for resolving Tier 1 queries and transactions related to core HR processes. Your duties will include maintaining data on Location Creation, Data Correction, transaction rescinds, and System Security requests in Workday. You must demonstrate a high proficiency in HR processes and standard operating procedures to resolve complex queries effectively. Additionally, you will work with and assist global employee/HR users from APAC, EMEA & AMR. You will be tasked with managing Global compensation audits and reports, communicating processes, policies, and relevant documentation to employees, and managing semi-functional issues in Workday. Your role will invo...

Background Kaapi Machines is an industry leader into the B2B Coffee equipment space, servicing top F&B and corporate customers for 10+ years. It has now entered the B2C space with its sister company Somethings Brewing. SB is positioned to become a leader in the Home brewing segment. We are looking to convert coffee lovers into coffee brewers. Role & Responsibilities Here are the key expectations from the role: Inbound customer support Respond to all inbound post sales customer queries coming on all channels Coordinate with internal teams to solve for the customer’s problems Update the assigned ticket on Zoho Desk for the same Update the customer on the progress of their resolution Solve the ...

Exp 1 to 2 year Excellent verbal and written communications- Skill. Willingness to learn, adaptable Can handle clients Is a floor manager Have attention to detail Understand agreements Handle client compliants Manage data

Job Role: Customer Experience Executive (Inbound & Upselling) Location: Bangalore (Work from Office) About NoBroker: NoBroker is Indias first proptech unicorn, eliminating brokerage in real estate. Backed by top investors like Google and General Atlantic, we serve over 30+ lakh customers monthly across major Indian cities. Responsibilities:Handle inbound calls and resolve customer queries with professionalism. Coordinate with internal teams to ensure timely issue resolution. Upsell relevant services during customer interactions. Maintain accurate call logs and performance reports. Experience: Fresher - 1years Requirements: We are hiring 2 candidates with strong communication skills in Hindi,...

KEY RESPONSIBILITIES DEVELOPS A MARKETING PLAN FOR THE RETAILER 1. Works with colleagues across the Retailer to finalise the Retailers Marketing Plan and confirm any other marketing activity required by the NSC. (This could include marketing activity aimed at driving sales of new and Approved vehicles, service and repair work, parts and specific services e.g. vehicle finance) 2. Works with colleagues across the Retailer to identify local priorities for additional marketing activity which is aimed at specific Retailer requirements (e.g. to sell an additional allocation of a specific vehicle) 3. Finalises all this activity as a Marketing Plan and performance targets for the Retailer covering t...

Associate Allied Chemicals has been delivering ingredient solutions for the fragrance, flavor, food and personal care industries for over 45 years. As we expand our presence, we looking for a motivated Sales Associate (Fragrances) to become a part of our team.. We are looking for a performance-driven, customer-centric individual with a strong work ethic to join our team as a Sales Associate.. Tasks. Develop a customer sales pipeline and build new customer relationships. Work with customers on new fragrance briefs and co-ordinate with team for new product development. Conduct market research and build networks to find new customer opportunities. Present latest market trends and new fragrance ...

Role Snapshot: - Drive branch success by achieving sales targets, leading a motivated team, and ensuring operational excellence. - Focus on growing the business, delivering exceptional customer service, and fostering a collaborative environment. Key Responsibilities: Sales Growth: Create and execute strategies to meet branch goals and expand the customer base. Team Leadership: Build, mentor, and manage a high-performing team. Operational Excellence: Oversee branch operations, budgets, and compliance. Data-Driven Decisions: Analyze performance metrics and prepare reports. Customer-Centric: Resolve issues and maintain strong client relationships. Requirements: - Bachelor's degree (MBA preferre...

Job Description: Program Manager Position: Solution Experts Employer Employee Program Program Manager- FLS Level Designation Department DA&EC Sub-Department / Vertical Location DA&EC- Depends upon the selection location Delhi, Ahmedabad, Bangalore, Mumbai, Nashik, Pune , Chennai, Coimbatore, Hyderabad. Reporting Manager Direct Reports Depends on the location. Regional Sales Head Role Summary: Lead Sourcing & Conversion: • • • Identify and acquire employer-employee leads through the insurance brokers. Drive end-to-end sales Build and nurture long-term relationships with insurance brokers to maximize business opportunities in MSME segment Client Engagement & Follow-up: • Engage with insurance ...

Responsibilities: Responsible for achieving sales & revenue targets for assigned territory. Research, Account Mapping and Lead generation to generate new prospects/clients. Contact potential prospects from personally generated research to build a robust sale pipeline. Engage with prospects to understand their unique and specific pain points and produce compelling business cases to meet their needs. Develop and implement a scalable sales process from prospecting/demand generation till contract closure. Updating Sales Efforts in CRM and assist in preparation of daily reports and MIS Minimum Requirement: More than 5+ years of sales experience in enterprise/B2B space with a strong understanding ...

Urgent hiring for Customer service Call on 9740521948 and Share CV mohini.sharma@adecco.com Job Responsibilities: T he Inbound Contacts Representative to represent the company by addressing incoming telephone, digital, or written inquiries To perform varied activities and moderately complex administrative/operational/customer support assignments Perform computations Typically work on semi-routine assignments To address customer needs, which may include complex benefit questions, resolving issues, and educating members To record details of inquiries, comments or complaints, transactions, or interactions and take actions in accordance with them Escalate unresolved and pending customer grievanc...