304 Customer Centric Jobs - Page 4

Role & responsibilities Work across teams and influence priorities, decisions and get buy-in from stakeholders on initiatives and decisions Own and develop a program with cross-functional projects and difficult goals which impact an entire country Provide analysis and insights to senior leadership in order to influence and support tactical and strategic business decisions in an increasing diversity of areas Design metrics and business review documents guiding the operations team through execution Draft and present key documents to leadership, taking an idea from inception to implementation Design and improve processes and drive continuous improvement initiatives Preferred candidate profile B...

Immediate Hiring for International Voice / Inbound Process !! Job Location - Mohali Exp: Min. 6 months in BPO Voice Process NIGHT SHIFTS / TWO WAY CABS / Rotational Week OFFS EXCELLENT COMMUNICATION SKILLS Interested Candidates Call on - 6364920546 CV Share at - neeta.yadav@adecco.com Job Responsibilities: T he Inbound Contacts Representative to represent the company by addressing incoming telephone, digital, or written inquiries To perform varied activities and moderately complex administrative/operational/customer support assignments Perform computations Typically work on semi-routine assignments To address customer needs, which may include complex benefit questions, resolving issues, and ...

Experience: Minimum 10 years Location: Mumbai, Kolkata, Remote Requirement: A Test Lead with 10 years of experience operates at a senior level, blending hands-on expertise with strategic oversight, team leadership, and stakeholder management. Their role goes beyond simple test execution to encompass the entire quality assurance lifecycle. Strategic Responsibilities Test Strategy and Planning: Develop and own the master test strategy for major projects or product lines. Define the scope, objectives, timelines, and resources required for testing. Risk Management: Identify, analyze, and mitigate quality risks across the project. You'll work with project managers and developers to prioritize tes...

About the Role We're looking for a highly driven Customer Experience & Sales Specialist who can own the entire client journey from first contact to final sale. If you're great with people, love closing deals, and thrive in a fast-paced, creative environment, this is for you! What You’ll Do Manage daily tasks, calls, chats, and follow-ups via CRM and dialler — no lead left behind! Handle inbound & outbound calls and chats to convert interest into booked consultations. Ensure high consultation attendance and drive sales closures during or after sessions. Identify new sales opportunities from past leads, campaigns, and internal databases. Maintain clean CRM hygiene with accurate tagging, notes,...

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

Immediate Hiring for International Voice / Inbound Process !! Job Location - Mohali NIGHT SHIFTS / TWO WAY CABS / Rotational OFFS EXCELLENT COMMUNICATION SKILLS Interested Candidates Call on -6364920550 CV Share - garima.sharma@adecco.com Job Responsibilities: T he Inbound Contacts Representative to represent the company by addressing incoming telephone, digital, or written inquiries To perform varied activities and moderately complex administrative/operational/customer support assignments Perform computations Typically work on semi-routine assignments To address customer needs, which may include complex benefit questions, resolving issues, and educating members To record details of inquirie...

As a Logistics Transformation Manager at Eaton in Pune, India, you will play a crucial role in leading and executing various logistics programs and tasks in alignment with the global logistics strategy and priorities. Your responsibilities will include: - Working as a key member of the GSC COE Logistics team, collaborating with global stakeholders and driving Foresight deployment and cost optimizations for Eaton Global Logistics. - Leading and executing logistics projects while coordinating cross-functional teams and closely working with the corporate logistics team on global/regional initiatives and KPIs. - Daily monitoring of projects for variability and effective deployment, supporting ne...

Role Overview: As a Support Technician, your primary role will be troubleshooting basic WMS/OMS issues related to user setup, workflows, and configurations. You will diagnose and resolve hardware and connectivity issues, ensuring thorough understanding of problems before escalating to higher-level support. Additionally, you will be responsible for creating, updating, and resolving support tickets, guiding users through product features, and collaborating with support and product teams to enhance product usability. Key Responsibilities: - Investigate and resolve basic WMS/OMS issues related to user setup, workflows, and configurations. - Diagnose and troubleshoot hardware (e.g., barcode scann...

Role & responsibilities Role Purpose: To architect and lead the customer experience strategy across Torrent Diagnostics, ensuring a unified, seamless, and emotionally resonant journey for every customer. This role is pivotal in driving brand loyalty, customer satisfaction, and long-term business growth through data-driven insights, digital transformation, and cross-functional collaboration. Strategic Imperatives: 1. Customer-Centric Transformation: Champion a cultural shift towards customer obsession across all business functions, embedding CX as a strategic lever for differentiation and growth. 2. Experience Innovation: Design and implement innovative customer journeys that are intuitive, p...

Job Title : Software Product Manager Location : Bangalore Experience range : 5-10 What we offer : Our mission is simple Building trust. Our customer's trust in us is not merely about the safety of their assets but also about how dependable our digital offerings are. We welcome and invite the best technological minds in the country to come join us in our mission to make banking seamless and swift. Here, we promise you meaningful work that positively impacts the lives of many. What we ask for : Software Product Manager plays a crucial & critical role in driving the success of digital platforms for the Bank. Product Manager bridges the gap between Business stakeholders (who owns the business) a...

Responsibilities: * Manage customer relationships, forecast sales. * Acquire new clients, develop business opportunities. * Sell 3PL warehouse space through contract logistics and RFQs. * Target Achievement, should be customer centric * 3pl sales. Provident fund

Greeting from Amazon Recruitment Team! Looking for a career with Amazon? Here's your chance! Were hiring for the position of Customer Service Associate B&M Roles through a Walk-in Recruitment Drive. Walk-in Interview Details: Dates: Thursday, 25th September 2025 & Friday, 26th September 2025 Time: 9:00 AM to 12:00 PM Venue: Amazon Development Center – PNQ10 B-2, Nagar Road, Somnath Nagar, Wadgaon Sheri, Pune – 411014 What You Need to Bring: Updated resume Valid Government-issued ID No prior appointment needed – Just walk in! Join us and explore exciting career opportunities with Amazon Role & responsibilities

Assisting clients, smooth functioning of meeting rooms., documentation, resolving concerns. Provident fund

*Min 0 - 6 months of experience in any customer support voice is added advantage ***Multilingual -- Kannada + Hindi (2 are Mandate) *PC or laptop with 50 MBPS(Speed) internet connectivity are mandate *Immediate joiners only Required Candidate profile *Permanent WORK FROM HOME *Computer or laptop with internet connectivity are mandatory *Immediate joiners only Perks and benefits * Overtime Allowance, * PF & ESI * Incentives

Job Objective: Objective is to provide professional guidance to students interested in studying abroad in the empaneled set of universities overseas. Job Description: Team data management Connect with already registered users of shiksha.com (students / parents) to understand their requirements of overseas education in-terms of courses, countries, duration, fee structures and other criterions. Ensure conversions of potential online leads from the study abroad section of the portal by virtual connects (Calls/Skype/whatsapp) into confirmed admissions in the partner universities / Institutions Coordinate and maintain a strong relationship with students ,institutions, universities and university ...

Job Objective: The objective is to provide professional advice and guidance to students interested in studying abroad along with the team and ensuring successful placement in an empaneled university overseas. Job Description: Online Telephonic or Virtual counselling students interested in overseas education. Set weekly/monthly & quarterly team target to convert prospective students into confirmed admissions striving in meeting performance goals Coordinating and maintaining a strong relationship with Internal and external parties including assigned universities Strong subject matter knowledge from university shortlisting to visa processing and Training & upgrading team time to time. Prepare r...

Job Summary As a Customer Experience Specialist at Vigoure Mixed Martial Arts, you'll be the friendly voice connecting with our community! Your main goal is to ensure every person, from new inquiries to long-term members, has an outstanding experience with us. You'll help new people discover Vigoure, support our existing members in making the most of their journey, and contribute to our overall growth. Conduct outbound calls to potential customers to introduce our products/services. Effectively communicate the value proposition and benefits of our offerings. Identify and qualify leads for the sales team. Work towards achieving individual and team sales targets. Utilize persuasive and effecti...

Urgent hiring for Customer service Call on 9740521948 and Share CV mohini.sharma@adecco.com Job Responsibilities: T he Inbound Contacts Representative to represent the company by addressing incoming telephone, digital, or written inquiries To perform varied activities and moderately complex administrative/operational/customer support assignments Perform computations Typically work on semi-routine assignments To address customer needs, which may include complex benefit questions, resolving issues, and educating members To record details of inquiries, comments or complaints, transactions, or interactions and take actions in accordance with them Escalate unresolved and pending customer grievanc...

Job Objective: The objective is to provide professional advice and guidance to students interested in studying abroad along with the team and ensuring successful placement in an empaneled university overseas. Job Description: Online Telephonic or Virtual counselling students interested in overseas education. Set weekly/monthly & quarterly team target to convert prospective students into confirmed admissions striving in meeting performance goals Coordinating and maintaining a strong relationship with Internal and external parties including assigned universities Strong subject matter knowledge from university shortlisting to visa processing and Training & upgrading team time to time. Prepare r...

Relationship Manager responsibilities as follows: Develop and maintain relationships Manage client accounts Drive business growth Coordinate with internal teams Conduct market research Ensure satisfaction and retention

About The Role "¢To handle day to day trade transactions, understanding client requirements, "¢Co-ordination with cpc for transaction processing and discrepancy resolution, "¢Dealing and co-ordinating with various business groups within the bank, "¢Ensuring error-free and timely execution of trade transactions. "¢Ensuring compliance and internal guidelines are being adhered to "¢Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS "¢Operations resolved in a timely manner. "¢Issuance of Letter of credit. "¢Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. "¢Attending to front-end requirements of corporat...

Therapist- performing peels, laser, facials Assist the Dermatologist in performing various procedures

Handle customer inquiries via phone, email, or chat Resolve complaints and provide effective solutions Maintain accurate customer records Ensure high customer satisfaction Follow up on customer issues promptly Meet performance & quality targets Required Candidate profile Support team in achieving service goals Soft spoken excellent comms

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

Job Description Title: Business Development Professional Job Grade: PL 11 Department: SE GT- PR SW OM-D GIS Location: Aurangabad The candidate will be responsible for driving business in domestic market by close coordination with regional sales & controlling the cost through optimized solutions while remaining aligned with strategy, commitments and goals of the organization. Responsibility: 1. Analyze the technical and contractual requirement of the tender and process required clarification 2. Coordinate with Sales & BD team to drive technical requirements 3. Engage with clients for technical clarifications / resolutions & acceptance of our standard product 4. Technical offer preparation of ...