Contact Center Representative - Level II Cummins

1.0 - 4.0 years

2 - 6 Lacs

pune

Hybrid

This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing processes can b...

Posted Date not available

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Sales Advisor - Luxury Retail Reliance Retail

2.0 - 7.0 years

2 - 6 Lacs

mumbai, mumbai suburban

Work from Office

Job Title: Sales Advisor Brand: Swadesh – Reliance Retail Location: Mumbai Experience Required: 4–6 years About Swadesh: Swadesh is a premium retail concept by Reliance Retail, celebrating India’s rich heritage of handlooms, handicrafts, and artisanal products. We bring together timeless craftsmanship and contemporary retail experiences, offering customers an authentic and curated journey through India’s cultural legacy. Role Summary As a Sales Associate, you are the face of Swadesh’s craft luxury experience. You will provide exceptional service to guests while narrating the cultural and artisanal journey behind every product. Your role is central to achieving category sales, sustaining high...

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Junior Sales Executive Krishna Jewellers Pearls & Gems Private Limited

4.0 - 7.0 years

4 - 7 Lacs

hyderabad

Work from Office

Job Title: Junior Sales Executive - Luxury Jewellery Location: Jubilee Hills, Hyderabad Compensation Range: 4.8 LPA to 7.2 LPA + Performance-Based Incentives About the Role We are looking for a well-groomed , polished , and customer-focused Junior Sales Executive to join our luxury jewellery team at the Jubilee Hills store. The ideal candidate will have proven experience in high-end or ultra-luxury jewellery sales, with a passion for delivering exceptional service and building strong customer relationships. Key Responsibilities 1. Sales Generation Assist customers in selecting jewellery that suits their style, preferences, and requirements. Promote new arrivals and current collections to mee...

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Customer Support and Retailer Success Manager Kapila Krishi Udyog

8.0 - 12.0 years

6 - 10 Lacs

gurugram

Work from Office

Objective: To design and lead customer support systems and retailer engagement programs that strengthen channel loyalty, enhance farmer experience, and create sustainable value in KKULs expanding distribution network, driving market leadership and public market readiness. Key Responsibilities: Customer Support Management: Establish a centralized customer support framework to address retailer and distributor queries efficiently. Implement multi-channel support platforms (phone, WhatsApp, CRM-based ticketing) for quick resolution of issues. Track service metrics (TAT, resolution rate) and improve overall satisfaction scores. Retailer Engagement & Success: Develop retailer loyalty programs with...

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