Customer Care Specialist ( Work from Home )

Job Description

Join Learnix, a thriving E-commerce business, as an Customer Care Specialist. Contribute to our success by ensuring financial accuracy and providing strategic insights. If you're detail-oriented and passionate about customer care, apply now for a key role in our rapidly growing team. Responsibilities: Answer incoming calls from prospective customers. Utilize scripts to provide information about product features and present their benefits. Conduct outbound calls using data collected through lead generation activities and secondary data sources. Maximize the number of leads converted into business. Pose pertinent questions to understand the customer’s requirements. Maintain records of calls and sales, recording useful information. Acquire in-depth knowledge about our product and service offerings. Job Details: Job Types: Full-time, Permanent Salary: ₹10,000 - ₹15,000 Work Timing: Monday to Saturday, 10:00 AM to 7:00 PM Qualifications: Any graduate/postgraduate Experience: Prior experience in Sales/Marketing/Technical tele-calling (Minimum 1 year) Language Skills: Excellent written and oral English communication skills. Proficient in Hindi. We appreciate your interest in joining our team. If you meet the qualifications and are ready to contribute to our success, we encourage you to apply. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus