Customer Care Representative

0 years

1 - 3 Lacs

Posted:6 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Title: Customer Care Executive
Gender Requirement: Male candidates only
Location: Paschim Vihar new delhi
Experience: Fresher / Experienced
Qualification: Minimum 12th pass / Graduate (preferred)

Job Description:

  • Handle inbound and outbound customer calls professionally
  • Resolve customer queries, complaints, and service requests
  • Provide accurate information about products/services
  • Maintain customer records and update details in the system
  • Follow company policies and customer service guidelines
  • Ensure customer satisfaction and timely resolution
  • Coordinate with internal teams when required

Skills Required:

  • Good communication skills (Hindi/English; regional language preferred)
  • Basic computer knowledge
  • Good listening and problem-solving skills
  • Customer-focused attitude
  • Ability to work in shifts (if applicable)

Key Attributes:

  • Polite and patient approach
  • Confident and presentable
  • Team player with a positive attitude

Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 12 months

Pay: ₹15,000.00 - ₹32,777.15 per month

Work Location: In person

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