Customer Care Executive trainer

Job Description

We are looking for a trainer who would be responsible for delivering our "BootCamp" training as defined by the approach and resources under the Guidance of the Curriculum. Responsibilities:- Engage participants in active thinking and participation. Act professionally at all times, meeting Generation’s expectations and policies, even under pressure. Be Self-Reflected Adapt his/her communication style to reflect and connect with participants. Acknowledge mistakes and learn from them. Set and attain goals, even in difficult circumstances. Required Skills:- Bachelor’s or higher degree in any discipline Minimum of 3 to 5 years on-the-job experience in the same industry. Work experience as a customer service executive or customer care executive or similar. Minimum 2 years of training experience for adult learners in similar field voice, non-voice, content moderation, customer care. English Proficiency: Advanced level in verbal and written communication skills Proper presentation skills 3. Basic knowledge of MS office and data analysis TOT Certified (optional) Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: Teaching: 1 year (Preferred) Language: English (Preferred) Work Location: In person