Customer Care Executive

0 - 31 years

0 Lacs

Vijay Nagar, Indore

Posted:3 months ago| Platform: Apna logo

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Skills Required

schedule database research crm data pipeline management communication support

Work Mode

Remote

Job Type

Full Time

Job Description

Conduct outbound calls to prospective clients. Set appointments or close deals with clients. Identifying customer needs and communicating client’s value proposition. Manage and develop your own diary, schedule call-backs, and future opportunities. Working with weekly KPIs and targets. Call leads from a database list and conduct research on potential prospects. Utilise CRM and data entry systems. Generate sales appointments and insides sales opportunities through outbound telemarketing campaigns, including manual internet leads. Manage the customer through lead generation, pipeline management, organisation, effective communication and strong listening skills. Utilise, maintain and continuously improve various sales and communication techniques. Educate customers in all products, services and packages along with competitor's offerings.

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